Dell OptiPlex 9020 User manual

Dell - Internal Use - Confidential
Dell OptiPlex 9020
Technical Guidebook
Inside the OptiPlex 9020
SPECIFIC FEATURES/ MODELS/CONFIGURATIONS/OPTIONS DISCUSSED IN THIS DOCUMENT MAY NOT BE
AVAILABLE IN ALL REGIONS

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Table of Contents
Mini Tower Computer (MT) View .................................................................................................................5
MT Motherboard Layout ................................................................................................................................7
Small Form Factor Computer (SFF) View ................................................................................................... 8
SFF Motherboard Layout............................................................................................................................... 9
Ultra Small Form Factor (USFF) View ........................................................................................................ 10
USFF Motherboard Layout .......................................................................................................................... 10
Micro Computer View ..................................................................................................................................12
Micro Motherboard Layout..........................................................................................................................12
Optional PS2 / Serial Port.............................................................................................................................14
Marketing System Configurations .....................................................................................................................15
Operating System ..........................................................................................................................................15
Chipset ............................................................................................................................................................15
Processor ........................................................................................................................................................16
Memory ...........................................................................................................................................................17
Drives and Removable Storage ...................................................................................................................17
System Board Connectors...........................................................................................................................19
Graphics / Video Controller........................................................................................................................ 20
External Ports / Connectors ....................................................................................................................... 20
Communications –Integrated Intel i217LM.............................................................................................21
Communications –Wireless .......................................................................................................................21
Audio and Speakers...................................................................................................................................... 22
Keyboards and Mouse ................................................................................................................................. 22
Security........................................................................................................................................................... 23
Software ......................................................................................................................................................... 23
Environmental ............................................................................................................................................... 23
Service and Support ..................................................................................................................................... 23
Mounting Options (9020 Micro only) ....................................................................................................... 24
Detailed Engineering Specifications................................................................................................................. 26
System Dimensions (Physical).................................................................................................................... 26
Micro Mounting Dimensions (Physical) .................................................................................................... 26
System Board Connector Maximum Add-in Card Allowable Dimensions .........................................27

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System Level Environmental and Operating Conditions....................................................................... 28
POWER ........................................................................................................................................................... 28
Audio................................................................................................................................................................31
Communications –Integrated Intel I217 ..................................................................................................31
Communications –Network Adapter ...................................................................................................... 32
1394 Firewire PCI Add-in Card .................................................................................................................. 33
Communications –Wireless 1540 WLAN CARD (802.11n)................................................................... 34
Communications –Wireless 7260AC Micro ........................................................................................... 34
Communications –Serial/Parallel Port PCIe ADD-In Card.................................................................. 35
Communications –Serial Port PCIe Add-In Card.................................................................................. 35
Graphics / Video Controller................................................................................................................................37
Onboard Graphics.........................................................................................................................................37
1GB AMD RADEON HD8490 .......................................................................................................................37
1GB AMD RADEON HD8570 ...................................................................................................................... 39
1GB NVIDIA GEFORCE................................................................................................................................. 39
Hard Drives ....................................................................................................................................................40
3.5” 1TB SATA3 7200 RPM HDD.................................................................................................................40
3.5” 500GB SATA3 7200 RPM HDD............................................................................................................41
2.5” 500GB SATA 7200 RPM HDD..............................................................................................................41
2.5” 500GB SATA3 5400 RPM HYBRID HDD W/8GB FLASH ................................................................ 42
2.5” 500GB SATA 5400 RPM SECURE ENCRYPTED DRIVE .................................................................. 43
2.5” 1TB SATA3 5400 RPM HDD ................................................................................................................ 43
2.5” 2TB SATA3 5400 RPM HDD................................................................................................................ 44
2.5” 128GB SOLID STATE DRIVE ................................................................................................................ 45
2.5” 256GB SOLID STATE DRIVE................................................................................................................ 45
Optical Drives................................................................................................................................................ 46
DVD-ROM...................................................................................................................................................... 46
DVD-RW......................................................................................................................................................... 47
Media Card Reader (MCR)...........................................................................................................................48
BIOS Defaults ................................................................................................................................................ 50
CHASSIS ENCLOSURE & VENTILATION REQUIREMENTS ........................................................................... 53
ENCLOSURE VENTILATION........................................................................................................................ 53

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ENCLOSURE MINIMUM CLEARANCE....................................................................................................... 53
RECOMMENDED ENCLOSURE.................................................................................................................. 53
OPEN DESK MINIMUM CLEARANCE......................................................................................................... 53
REGULATORY AND ENVIRONMENTAL COMPLIANCE................................................................................. 54
Acoustic Noise Emission Information.............................................................................................................. 55
OptiPlex 9020 MT ........................................................................................................................................ 55
Declared Sound Power (LWAd).................................................................................................................. 55
A-Weighted Sound Pressure Level (dB).................................................................................................... 55
Acoustic Noise Emission Information.............................................................................................................. 56
OptiPlex 9020 SFF ........................................................................................................................................ 56
Declared Sound Power (LWAd).................................................................................................................. 56
A-Weighted Sound Pressure Level (dB).................................................................................................... 56
Acoustic Noise Emission Information...............................................................................................................57
OptiPlex 9020 USFF ......................................................................................................................................57
Declared Sound Power (LWAd)...................................................................................................................57
A-Weighted Sound Pressure Level (dB).....................................................................................................57
Acoustic Noise Emission Information.............................................................................................................. 58
OptiPlex 9020 Micro.................................................................................................................................... 58
Declared Sound Power (LWAd).................................................................................................................. 58
A-Weighted Sound Pressure Level (dB).................................................................................................... 58

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Overview
Mini Tower Computer (MT) View

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MT Motherboard Layout

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Small Form Factor Computer (SFF) View

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SFF Motherboard Layout

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Ultra Small Form Factor (USFF) View
USFF Motherboard Layout

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USFF System Board Components

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Micro Computer View
Front View
Rear View
1
Power Button,
Power Light
5
USB3.0
Connectors (2)
8
Thumb Screw
12
Antenna SMA
Hole
2
Drive Activity Light
6
Back Panel
Connectors
9
Padlock Ring
3
Headphone
Connector
7
Accessory Screw
Hole
10
Kensington /
Noble Security
Cable Slot
4
Microphone
Connector
11
Option IO port
Rear Panel Connectors
1
DC-IN Connector
6
Network
Connector
2
DisplayPort
Connector
7
Network Activity
Light
3
VGA Connector
4
USB3.0
Connectors(4)
5
Link Integrity Light
Micro Motherboard Layout
1
2
4
3
6
5
7
1
2
3
4
5
6
7
8
9
10
11
12

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Number
Name
Number
Name
1
Rear USB3.0 connectors
(SSUSB1,SSUSB2,SSUSB3,SSUSB4)
13
Front USB3.0 connectors
(SSUSB5,SSUSB6)
2
RJ45(NIC)
14
Intrusion Switch (INTRUDER)
3
Battery Connector (Battery)
15
Memory Connectors (DIMM1, DIMM2)
4
RTCRST header (RTCRST)
16
Internal speaker connector(INT_SPKR)
5
Password header (PSWD)
17
CPU fan connector (FAN_CPU)
6
Service Mode header (Service_mode)
18
CPU Socket connector(CPU)
7
PCIE M.2
2280/2242connector(Slot2_M.2)
19
DP/HDMI connector (DP_HDMI)
8
HDD Connector(HDD)
20
PS2 / Serial port
connector(KB_MS_SERIAL)
9
PCH chipset(US1)
21
DC IN connector(DC_IN)
10
PCIE M.2 2230 WLAN
connector(Slot1_M.2)
22
DP connector(DP)
11
Power switch connector (PWR_SW)
23
VGA connector (VGA)
12
Front Audio Connectors
(Audio1,Audio2)

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Optional PS2 / Serial Port

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Marketing System Configurations
NOTE: Offerings may vary by country; not all configurations available in all regions. For more
information regarding the configuration of your computer, click Start>Help and Support and select the
option to view information about your computer.
Operating System
MT
SFF
USFF
Micro
Windows operating system
Microsoft® Windows 8.1 Professional (64 bit),
Microsoft® Windows 8.1 (64bit)
Microsoft® Windows 8.1 Single Language (64bit)
Microsoft® Windows 7® Home Premium SP1 (32 and 64 bit)
Microsoft® Windows 7® Home Premium w/MUI SP1 (32 and 64 bit)
Microsoft® Windows 7® Professional w/MUI SP1 (32 and 64 bit)
Microsoft® Windows 7® Professional SP1 (32 and 64 bit)
Microsoft® Windows 7® Ultimate SP1 (32 and 64 bit)
Other
Ubuntu 12.04 (64bit)
OS Media Support (optional)
Optional
Chipset
MT
SFF
USFF
Micro
Chipset
Intel Q87 Express Chipset
Non-volatile memory on chipset
BIOS Configuration SPI
(Serial Peripheral Interface)
64Mbit (8MB) &32Mbit(4MB) located at SPI_FLASH on chipset
TPM 1.2 Security Device
(Trusted Platform Module)1
4KB located at TPM1.2 on chipset
Non-TPM
Available in select countries
NIC EEPROM
LOM configuration contained within SPI_FLASH –no dedicated LOM
EEPROM

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Processor
NOTE: Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed
for availability and synchronized transitions on a worldwide basis. They ensure the same platform is
available for purchase globally. This allows customers to reduce the number of configurations
managed on a worldwide basis, thereby reducing their costs. They also enable companies to
implement global IT standards by locking in specific product configurations worldwide. The following
GSP processors identified below will be made available to Dell customers.
NOTE: Processor numbers are not a measure of performance. Processor availability subject to
change and may vary by region/country.
MT
SFF
USFF
Micro
Intel® Quad Core Processors
(Haswell Refresh) Intel® Core™ i7 4785T /
2.2GHz, 8M, VT-x, VT-d, AES-NI,TXT (vPro™),
35W
GSP
(Haswell Refresh) Intel® Core™ i5 4590T /
2.0GHz, 6M, VT-x, VT-d, AES-NI,TXT (vPro™),
35W
GSP
(Haswell Refresh) Intel® Core™ i7-4790
QC/8MB/8T/3.6GHz, 84W
GSP
GSP
(Haswell Refresh) Intel® Core™ i7-4790S
QC/8MB/8T/3.2GHz, 65W
GSP
Haswell Refresh) Intel® Core™ i5-4690
QC/6MB/4T/3.5GHz, 84W
GSP
GSP
(Haswell Refresh) Intel® Core™ i5-4690s
QC/6MB/4T/3.2GHz, 65W
GSP
(Haswell Refresh) Intel® Core™ i5-4590
QC/6MB/4T/3.3GHz, 84W
GSP
GSP
(Haswell Refresh) Intel® Core™ i5-4590S
QC/6MB/4T/3.0GHz, 65W
GSP
Intel® Dual Core Processors
(Haswell Refresh) Intel® Core™ i3 4150T /
3.0GHz, 3M, VT-x, AES-NI, 35W
X
(Haswell Refresh) Intel® Pentium Core™ G3240T
/ 2.7GHz, 3M, VT-x, 35W
X
(Haswell Refresh) Intel® Core™ i3-4150
DC/3MB/4T/3.5GHz/54W a
X

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Memory
NOTE: Memory modules should be installed in pairs of matched memory size, speed, and
technology. If the memory modules are not installed in matched pairs, the computer will continue
to operate, but with a slight reduction in performance. The entire memory range is available to 64-
bit operating systems.
MT
SFF
USFF
Micro
Type: DDR3 Synch DRAM Non-ECC
Memory
1600 MHz
DIMM Slots
4
4
2
2(So-DIMM)
DIMM Capacities
Up to 8GB
Up to 8GB
Up to 8GB
Up to 8GB
Minimum Memory
2GB
2GB
2GB
2GB
Maximum System Memory
32GB1
32GB1
16GB1
16GB1
Memory configurations
32GB1DDR3, 1600MHz, (4 x 8GB)
X
X
16GB1DDR3, 1600MHz, (2 x 8 GB)
X
X
X
X
8GB1DDR3, 1600MHz, (2 x 4GB)
X
X
X
X
4GB1DDR3, 1600MHz, (2 x 2GB)
X
X
X
X
4GB1 DDR3, 1600MHz, (1 x 4GB)
X
X
X
X
2GB DDR3, 1600MHz, (1 x 2GB)
X
X
X
X
8GB1 DDR3, 1600MHz, (1 x 8GB)
X
X
X
X
1The total amount of available memory will be less than 4GB. The amount less depends on the actual
system configuration. To fully utilize 4GB or more of memory requires a 64-bit enabled processor and
64-bit operating system.
Drives and Removable Storage
MT
SFF
USFF
Micro
Bays:
5.25-inch Optical Bay Supported
(External)
2
1
1
0
Optical Drives Supported (maximum)
2
1 (slim-line)
1 (slim-line)
0

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Hard Drive Bay Supported (Internal)
2
1
1
1
Hard Drives Supported 3.5”/2.5”
(maximum)
2/2
1/2
0/1
0/1
Interface:
SATA 2.0
2
1
0
0
SATA 3.0
2
2
2
1
M.2 SATA
0
0
0
1
3.5” Hard Drives:
1TB1SATA3 7200 RPM HDD
X
X
500GB1SATA3 7200 RPM HDD
X
X
2.5” Hard Drives
500GB1SATA3 Secure Encrypted Drive
X
X
X
X
1TB1SATA3 5400 RPM HDD
X
500GB1SATA3 Solid State Hybrid Drive
w/8GB Flash (2.5”)
X
X
X
2TB1SATA3 5400 RPM HDD
X
320GB1SATA3 7200 RPM HDD
X
X
X
500GB1SATA3 7200 RPM HDD
X
128GB1SATA3 Solid State Drive
X
X
X
X
256GB1SATA3 Solid State Drive
X
X
X
X
M.2 SSD (available through configuration services only)
128GB1 M.2 Solid State Drive
X
256GB1M.2 Solid State Drive
X
RAID 1 Data Protection: (includes two matching capacity/speed hard drives)
1TB1SATA 7200 RPM HDD (3.5”)
X
500GB1SATA3 7200 RPM HDD (3.5”)
X
500GB1SATA3 Solid State Hybrid Drive
w/8GB Flash (2.5”)
X
X
500GB1SATA3 Secure Encrypted Drive
(2.5”)
X
X
320GB1 SATA3 7200 RPM HDD (2.5”)
X
X
128GB1SATA3 Solid State Drive (2.5”)
X
X
256GB1SATA3 Solid State Drive (2.5”)
X
X

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MT
SFF
USFF
Micro
RAID 0 Performance: (includes two matching capacity/speed hard drives)
1TB1SATA 7200 RPM HDD (3.5”)
X
500GB1SATA3 7200 RPM HDD (3.5”)
X
500GB1SATA3 Solid State Hybrid Drive
w/8GB Flash (2.5”)
X
X
500GB1SATA3 Secure Encrypted Drive
(2.5”)
X
X
320GB1SATA3 7200 RPM HDD (2.5”)
X
X
128GB1SATA3 Solid State Drive (2.5”)
X
X
256GB1SATA3 Solid State Drive (2.5”)
X
X
Optical Drive: (SFF/USFF require slim-line optical drive)
DVD+/-RW2
X
X
X
DVD-ROM3
X
X
X
Media Card Reader: (requires slim line optical)
Dell 19 in 1 Media Card Reader4
X
1 For hard drives, GB means 1 billion bytes; actual capacity varies with preloaded material and operating
environment and will be less.
2Discs burned with this drive may not be compatible with some existing drives and players; using
DVD+R media provides maximum compatibility.
3 DVD-ROM drives may have write-capable hardware that has been disabled via firmware
modifications.
4Dell 19 in 1 Media Card Reader (MCR) is supported via a F5 to F3 bay converter on the MT and
requires a slim line optical drive.
System Board Connectors
NOTE: See Detailed Engineering Specifications for maximum card dimensions.
MT
SFF
USFF
Micro
PCI Slot(s) 1
1
PCIe x16 Slot(s) 2
1
1
PCIe x16 (wired x4)Slot(s)3
1
1
PCIe x1 Slot(s) 3
1

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Mini PCIe connector(s) 3
1
Serial ATA (SATA) 4
4
3
2
1
M.2 Slot5
2
1PCI Slots (Support Standard Rev 2.3)
2PCIe x16 Slots (Support Standard Rev 3.0)
3PCIe x16 (wired x 4), PCIe x1 Slots, miniPCIe (Support Standard Rev 2.0)
4Serial ATA (2 ports Support Standard Rev 3.0, the rest of ports Support Standard Rev 2.0
5M.2 SLOT(22x30 card size for WLAN; Dual purpose M.2 slot : SATA interface for22X80 SATA SSD and
PCIE interface for 22x42 for DDP card.
Graphics / Video Controller
NOTE: MT supports full height (FH) cards and SFF supports low profile (LP) cards.
MT
SFF
USFF
Micro
Intel HD Graphics 4600 [with Core i5/i7
CPU-GPU combo]
Integrated on CPU
Enhanced Graphic/Video Options
1GB AMD Radeon HD8490
Optional
1GB AMD Radeon HD8570
Optional
1GB nVidia Geforce™ GTX645
Optional
External Ports / Connectors
NOTE: MT supports full height (FH) cards and SFF supports low profile (LP) cards. See chassis
diagrams section for port/connector locations
MT
SFF
USFF
Micro
USB 2.0 (Front/Rear/Internal)
2/4/2
2/4/0
0/2/0
0/0/0
USB 3.0 (Front/Rear/Internal)
2/2/0
2/2/0
2/2/0
2/4/0
Serial
1 Rear
Optional
Network Connector (RJ-45)
1 Rear