Dell Precision Workstation 340 User manual

DellPrecision™WorkStation340ServiceManual
Before You Begin
Safety First—For You and Your Computer
Protecting Against Electrostatic Discharge
Removing and Installing Parts
Computer Cover
Front Panel Door and Hinge Arms
Front-Panel Inserts
Inside Your Computer
System Board Components
Battery
Drives
Computer Memory
Expansion Card Cage (Small Desktop Computer Only)
Expansion Cards
I/O Panel
Control Panel
Chassis Intrusion Switch
Microprocessor
Power Supply
System Board
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©2003DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Computer Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
March 2003 Rev. A02
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

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Battery
DellPrecision™WorkStation340ServiceManual
The 3.0-V CR2032 coin-cell battery installed on the system board provides power to retain the configuration, date, and time information when the computer is
turned off. The computer battery is designed to provide years of service without being replaced. However, you may need to replace the battery if configuration
or clock-related inconsistencies occur or if one of the following messages is displayed during the boot routine:
Time-of-day not set -please run SETUP program
or
Invalid configuration information -
please run SETUP program



1. If you have not already done so, make a copy of your computer configuration information in system setup.
If the settings are lost while you are replacing the battery, you can refer to your copy of the computer configuration information to restore the correct
settings.
2. Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.
3. Open the computer cover.
4. Remove the battery.
To locate the battery on the system board, see your computer's illustration in "System Board Components."
Removing the Battery


Press in on the tab to release the battery.
5. Install the new battery.
Orient the battery with the side labeled "+" facing up. Then insert the battery into the socket, and snap it into place.
Installing the Battery

CAUTION: There is a danger of the new battery exploding if it is installed incorrectly. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
CAUTION: Before you perform this procedure, see "Safety First—For You and Your Computer."
NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet. Before
removing a component from the system board, verify that the standby power light on the system board has turned off. To locate this light, see your
computer's illustration in "System Board Components."
1
battery
2
battery socket
3
tab


6. Close the computer cover.
7. Reconnect the computer and devices to their electrical outlets, and turn them on.

8. Enter system setup and enter the current time and date. Then exit system setup and save the information.
For more information on entering system setup, see your User's Guide.
9. Turn off your computer and disconnect it from its electrical outlet. Leave the computer off for at least 10 minutes.
10. Reconnect the computer to its electrical outlet and turn it on.
11. Enter system setup, and check the date and time.
12. If the time and date are still incorrect, contact Dell for technical assistance.
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
1
battery
2
battery socket
NOTE: If enabled, the Chassis Intrusion option will cause the following message to be displayed at the next computer start-up: ALERT! Cover was
previously removed.

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Chassis Intrusion Switch
DellPrecision™WorkStation340ServiceManual
Removing the Chassis Intrusion Switch


1. Turn off the computer and devices, disconnect them from their electrical outlets, wait at least 10 to 20 seconds, lay the mini-tower computer on its side,
and open the computer cover.
Small Desktop Computer

Small Mini-Tower Computer

2. Disconnect the chassis intrusion switch cable connector from the control panel on the front of the computer.
Note the routing of the chassis intrusion cable as you remove it from the computer. Hooks may hold the cable in place inside the computer.
3. Slide the chassis intrusion switch out of its slot and remove the switch and its attached cable from the computer.
CAUTION: Before you perform this procedure, see "Safety First—For You and Your Computer."
NOTICE: Before disconnecting a device from the computer or removing a component from the system board, verify that the standby power light on the
system board has turned off. To locate this light, see "System Board Components."

Replacing the Chassis Intrusion Switch
To replace the chassis intrusion switch, follow the "Removing the Chassis Intrusion Switch" procedures in reverse order.
Resetting the Chassis Intrusion Detector
1. Enter system setup by pressing <F2> during the computer's POST.
For instructions on using system setup, see the User's Guide.
2. Under the System Security tab, reset the Chassis Intrusion option by pressing the left-or right-arrow key to select Reset. Change the setting to
Enabled, Enabled-Silent, or Disabled.


3. Press <Alt><B> to restart the computer and implement your changes.

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
NOTE: The default is Enabled-Silent.
NOTE: If a setup password has been assigned by someone else, contact the network administrator for information on resetting the chassis intrusion
detector.

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Computer Cover
DellPrecision™WorkStation340ServiceManual
Opening the Computer Cover


1. Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.
2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
3. If you have a mini-tower computer, lay the computer on its side.


4. Press the two release buttons until the cover is free to swing up.

5. Raise the back of the cover, and pivot it toward the front of the computer.
Small Desktop Computer

Mini-Tower Computer

CAUTION: Before you perform this procedure, see "Safety First—For You and Your Computer."
NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet. Before
removing a component from the system board, verify that the standby power light on the system board has turned off. To locate this light, see your
computer's illustration in "System Board Components."
NOTE: On the small desktop computer, remove the stand before you open the computer cover. On the mini-tower computer, place the computer on its
side before you open the cover. See your User's Guide for more information.
NOTICE: Do not open the cover if the computer is on the edge of a desk or table. Doing so may cause the computer to tip over and fall. Make sure that
the computer is situated so that there is at least 12 inches of desk-or tabletop for the cover to rest on.
NOTICE: Open the cover slowly to ensure you do not damage any cables.

Closing the Computer Cover
1. Check all cable connections, especially those that might have come loose during your work. Fold cables out of the way so that they do not obstruct the
computer cover.
2. Ensure that no tools or extra parts (including screws) are left inside the computer.
3. Close the computer cover by pivoting the cover down toward the back of the computer and into position. Make sure that the release buttons click into
place.
Small Desktop Computer

Mini-Tower Computer

4. If you are using a padlock to secure your computer, install the padlock.

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

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Control Panel
DellPrecision™WorkStation340ServiceManual



Removing the Control Panel
Desktop Computer
1. Remove the front I/O panel.

2. Using an 8-inch #2 Phillips screwdriver, remove the screw that secures the control panel to the computer, and lift the panel away from the computer.
Mini-Tower Computer
1. To remove the top and bottom panels of the computer, remove any installed CD drives and release all the tabs on each panel.


CAUTION: Before you perform this procedure, see the safety instructions in your System Information Guide.
NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such
as the back panel) on the computer.
NOTICE: Before you disconnect a device from the computer or remove a component from the system board, verify that the standby power light on the
system board has turned off. To locate the light, see "System Board Components."

2. To prepare the computer cover for removal, release the three computer cover tabs (one tab is located by the CD drive and two tabs are located by the
I/O panel).

3. If necessary, remove the computer cover screw.
4. Close the computer and remove the computer cover.
5. Remove the screw that secures the control panel to the computer, and pull the control panel away from the computer.

Replacing the Control Panel
Desktop Computer
Follow the steps in the "Removing the Control Panel" procedure in the reverse order, ensuring that all tabs are secure.
Mini-Tower Computer
Follow the steps in the "Removing the Control Panel" procedure in the reverse order, ensuring that all tabs are secure.

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
1
computer cover tab (remove the CD drive to access this tab)
2
top-panel tabs
3
top panel
4
bottom panel
5
computer cover screw
6
computer cover tabs (2)
NOTE: To release the tab located by the CD drive, you can pry the computer cover away from the computer and pull out the tab.

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Drives
DellPrecision™WorkStation340ServiceManual



Removing and Installing a Floppy Drive—Small Desktop Computer
1. Unpack the drive and prepare it for installation.
Check the documentation that accompanied the drive to verify that the drive is configured for your computer. Change any settings necessary for your
configuration.
2. Open the computer cover.
3. If you are replacing a drive that is already installed in the bay, disconnect the power and floppy-drive cables from the back of the drive before you
remove the drive and bracket assembly.
Floppy-Drive Cable Removal


4. Press inward on the two tabs on the sides of the drive bay to disengage the bracket.
5. Slide the bracket upward, and remove it from the inside of the computer.
Floppy-Drive Removal

NOTE: Cable ends are color coded so that black identifies the floppy-disk drive cable, yellow the front I/O panel cable, orange the secondary IDE cable,
white the SCSI cable, and blue the primary IDE cable.
CAUTION: Toavoidthepossibilityofelectricshock,turnoffthecomputerandanydevices,disconnectthemfromtheirelectricaloutlets,andthen
wait at least 5 seconds before you open the computer cover. Also, before you install a drive, see the other precautions in "Safety First—For You
and Your Computer."
NOTICE: To avoid possibly damaging the drive by electrostatic discharge, ground yourself by touching an unpainted metal surface on the back of the
computer.
1
power cable
2
floppy-drive cable
3
floppy-drive connector

6. If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail
to the drive.
Drive-Rail Bracket Removal and Replacement

7. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the rails and tightening all four screws.
8. Reinstall the 3.5-inch floppy drive and bracket assembly by gently sliding the bracket into place until the tabs securely click into position.
Floppy-Drive Installation

9. Connect the power cable and floppy drive cable to the connectors on the drive.
10. Close the computer cover, reconnect your computer and devices to their electrical outlets, and turn them on.
Floppy-Drive Cable Attachment



Removing and Installing a Floppy Drive—Mini-Tower Computer
1. Unpack the drive and prepare it for installation.
Check the documentation that accompanied the drive to verify that the drive is configured for your computer. Change any settings necessary for your
configuration.
2. Open the computer cover.
3. Disconnect the power cable and the floppy-drive data cable from the drive.
4. Press inward on the two tabs on the sides of the drive bay to disengage the bracket.
5. Slide the drive upward, and remove it from the computer.
Floppy-Drive Removal

6. If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail
to the drive.
7. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and tightening all four screws.
Drive Rail Bracket Removal and Replacement

1
power cable
4
floppy-drive connector
2
floppy cable
5
power connector
3
floppy-cable connector



8. Gently slide the drive into place until the tabs securely click into position.
9. Attach the floppy-drive data cable to the back of the floppy drive.
10. Connect the power cable to the power input connector on the drive.
11. Close the computer cover, reconnect your computer and devices to their electrical outlets, and turn them on.
Floppy-Drive Cable Attachment


Removing and Installing a 5.25-Inch Removable Media Drive—Small Desktop Computer
1. Unpack the drive and prepare it for installation.
Check the documentation that accompanied the drive to verify that the drive is configured for your computer. Change any settings necessary for your
configuration.
2. Open the computer cover.
3. Remove the removable media drive data cable from the drive.
4. Remove the power cable and audio cable from the drive.
Removable Media Cable Removal

1
floppy-drive cable
3
floppy-drive cable connector
2
power cable
4
floppy-drive connector


5. Press inward on the two tabs on the sides of the drive bay to disengage the drive from the computer.
6. Slide the drive upward and remove it from the computer.
Removable Media Drive Removal

7. If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail
to the drive.
8. Attach the rails to the new drive by aligning the screw holes on the drive with the screw holes on the rails and tightening all four screws.
9. If you are installing a new drive, connect it to the set of rails that are attached to the inside of the cover.
Removable Media Drive Installation

1
audio cable
5
power cable connector
2
removable media drive data cable
6
removable media drive connector (IDE SEC)
3
power cable
7
audio cable connector
4
data cable connector



10. Reinstall the removable media drive and bracket assembly by gently sliding the bracket into place until the tabs securely click into position.
11. If you are installing a drive that has its own controller card, install the controller card in an expansion slot.

12. Connect a power cable to the power cable connector on the back of the drive.
13. Connect the appropriate removable media drive data cable to the removable media drive connector on the back of the drive.
If your computer came with an IDE CD drive, use the spare connector on the existing removable media drive data cable. Otherwise, use the IDE drive
data cable provided in the drive kit.
Removable Media Drive Cable Attachment


14. Connect the removable media drive data cable to the system board or a controller card, depending on the type of drive.
lFor a CD drive, connect the other end of the removable media drive data cable to the removable media data connector labeled "IDE SEC" on the
system board.
lFor a drive that comes with its own controller card, connect the other end of the IDE drive data cable to the controller card.
15. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.
NOTE: Problems may arise if two expansion cards are trying to use the same resources: memory, I/O addresses, and IRQs. To avoid this type of
conflict, see "Interrupt Assignment Conflicts" in your User's Guide and the documentation that came with the card for more information.
1
audio cable
5
power cable connector
2
removable media drive data cable
6
removable media drive connector (IDE SEC)
3
power cable
7
audio cable connector
4
data cable connector



16. If the removable media drive bay was previously empty, remove the front-panel insert from the front panel.
17. Close the computer cover, reconnect your computer and devices to their electrical outlets, and turn them on.
18. If necessary, update your configuration information in system setup.
19. Verify that your computer works correctly by running the Dell Diagnostics.
For more information on using the Dell Diagnostics, see your User's Guide.
Removing and Installing a 5.25-Inch Removable Media Drive—Mini-Tower Computer
If you are replacing a removable media drive and bracket assembly, follow these instructions. If you are installing a new drive that does not have bracket rails
attached, connect the drive to the set of rails that are attached to the inside of the cover.

1. Unpack the drive and prepare it for installation.
Check the documentation that accompanied the drive to verify that the drive is configured for your computer. Change any settings necessary for your
configuration.
2. Open the computer cover.
3. Remove the removable media drive data cable from the removable media drive.
4. Remove the removable media drive power cable and audio cable from the removable media drive.
5. Press inward on the two tabs on the sides of the drive bay to disengage the drive from the computer.
Removable Media Drive Removal

6. Slide the drive upward and remove it from the computer.
7. If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail
to the drive.
Drive Bracket Rail Removal and Replacement

8. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and tightening all four screws.
9. Reinstall the removable media drive and bracket assembly in the computer by gently sliding the drive into place until the tabs securely click into position.
10. If you are installing a drive that has its own controller card, install the controller card in an expansion slot.

NOTE: If there are no screws with the bracket in the mini-tower computer, contact Dell. See "Getting Help" in your User's Guide for information on
contacting Dell.

11. Connect the removable media drive power cable and audio cable to the removable media drive.
12. Connecttheremovablemediadrivedatacabletotheremovablemediadrive.
If your computer came with an IDE CD drive, use the spare connector on the existing removable media drive data cable. Otherwise, use the IDE drive
data cable provided in the drive kit.
13. If the removable media drive bay was previously empty, remove the front-panel insert from the front panel.
Removable Media Drive Cable Attachment



14. Close the computer cover.
Removing and Installing the Hard Drive—Small Desktop Computer

1. If you are replacing a hard drive that contains data you want to keep, be sure to make a backup of your files before you begin this procedure.



2. Unpack the drive, and prepare it for installation.
Check the documentation for the drive to verify that it is configured for your computer.
3. Open the computer cover.
4. Remove the plastic shroud covering the hard drive by pressing in on the indented tab at the top of the shroud and lifting the shroud away.
NOTE: Problems may arise if two expansion cards are trying to use the same resources: memory, I/O addresses, and IRQs. To avoid this type of
conflict, see "Interrupt Assignment Conflicts" in your User's Guide and the documentation that came with the card for more information.
1
removable media drive data cable
4
power cable connector
2
audio cable
5
data cable connector
3
removable media drive connector (IDE SEC)
6
power cable
NOTE: If you install a second removable media drive, do not route the cable through the plastic clips on the side of the floppy-drive bay.
CAUTION: To avoid the possibility of electric shock, turn off the computer and any devices, disconnect them from electrical outlets, and then wait
at least 5 seconds before you open the computer cover. Also, before you install a drive, see the other precautions in "Safety First—For You and
Your Computer."
NOTE: For information on adding a SCSI drive, see the documentation that came with the drive and "SCSI Device Installation Guidelines."
NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a surface such as a foam
pad, that will sufficiently cushion it.

Hard-Drive Shroud and Hard-Drive Removal

5. Disconnect the power and hard-drive data cables from the drive.
Hard-Drive Cable Removal


6. Remove the drive bracket from inside the computer.
a. If a hard drive is already installed in the drive bracket, disconnect the power and hard-drive data cables from the drive.
b. Press in on the tabs on each side of the bracket, and slide it up and out.
7. If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail
to the drive.
Drive Bracket Rail Removal and Replacement

1
hard-drive data cable
2
power cable
3
hard-drive connector (IDE PRI)

8. Attach the bracket rails to the new hard drive by aligning the four screw holes of the drive and bracket and then inserting and tightening the screws
that came with your upgrade kit.
9. Reinstall the hard-drive bracket by gently sliding the bracket into place until you hear it securely click.
Installing a Hard Drive


10. Connect a power cable to the power cable connector on the drive, and connect the hard-drive data cable to the hard drive.
Check all connectors to be certain that they are properly cabled and firmly seated.
Hard-Drive Cable Attachment


NOTICE: To avoid possible damage to the computer, you must match the colored stripe on the hard-drive data cable with pin 1 on the drive's data
cable connector and with the IDE drive data connector (labeled IDE_PRI) on the system board.
1
hard-drive data cable
4
hard-drive data cable connector