Dell PowerEdge C6400 Manual

Dell EMC PowerEdge C6400
Installation and Service Manual
Regulatory Model: E43S Series
Regulatory Type: E43S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2019 - 04
Rev. A03

1 Dell EMC PowerEdge C6400 overview............................................................................................ 6
Supported configurations..................................................................................................................................................... 6
Front view of the Dell EMC PowerEdge C6400 enclosure..............................................................................................8
Front view of the control panels..........................................................................................................................................8
Rear view of the enclosure with sleds...............................................................................................................................10
Sled to hard drive mapping................................................................................................................................................. 10
Expander zoning....................................................................................................................................................................11
Diagnostic indicators............................................................................................................................................................12
Drive indicator codes..................................................................................................................................................... 12
Power supply unit indicator codes............................................................................................................................... 13
Locating the Service Tag of your system......................................................................................................................... 13
System information label.....................................................................................................................................................14
2 Documentation resources............................................................................................................ 18
3 Technical specifications..............................................................................................................20
Dimensions of the Dell EMC PowerEdge C6400 enclosure.......................................................................................... 20
Chassis weight......................................................................................................................................................................21
Supported operating systems.............................................................................................................................................21
PSU specifications............................................................................................................................................................... 21
Chassis management board specifications...................................................................................................................... 22
Drives and storage specifications......................................................................................................................................22
Midplane specifications.......................................................................................................................................................23
Environmental specifications............................................................................................................................................. 23
Standard operating temperature specifications........................................................................................................ 23
Expanded operating temperature specifications .......................................................................................................31
Particulate and gaseous contamination specifications............................................................................................. 32
Maximum vibration specifications............................................................................................................................... 33
Maximum shock specifications.................................................................................................................................... 33
Maximum altitude specifications..................................................................................................................................33
Fresh Air Operation....................................................................................................................................................... 34
4 Installing and removing enclosure components............................................................................. 35
Safety instructions.............................................................................................................................................................. 35
Before working inside your system................................................................................................................................... 35
After working inside your system......................................................................................................................................36
Recommended tools........................................................................................................................................................... 36
Dell EMC PowerEdge C6420 sled.....................................................................................................................................36
Sled Installation Guidelines........................................................................................................................................... 36
Removing a sled ............................................................................................................................................................37
Installing a sled .............................................................................................................................................................. 39
Drives.................................................................................................................................................................................... 40
Removing a drive blank.................................................................................................................................................40
Installing a drive blank.................................................................................................................................................... 41
Contents
Contents 3

Removing a drive carrier................................................................................................................................................41
Installing a drive carrier................................................................................................................................................. 42
Removing the drive from the drive carrier................................................................................................................. 43
Installing a drive into the drive carrier......................................................................................................................... 44
Power supply units.............................................................................................................................................................. 45
Fault tolerant redundancy............................................................................................................................................ 45
Removing a power supply unit.....................................................................................................................................46
Installing a power supply unit........................................................................................................................................47
System cover....................................................................................................................................................................... 47
Removing the system cover.........................................................................................................................................47
Installing the system cover...........................................................................................................................................48
Backplane cover.................................................................................................................................................................. 49
Removing the backplane cover................................................................................................................................... 49
Installing the backplane cover......................................................................................................................................50
Cooling fans ......................................................................................................................................................................... 51
Removing a cooling fan................................................................................................................................................. 51
Installing a cooling fan....................................................................................................................................................51
Removing the cooling fan cage................................................................................................................................... 52
Installing the cooling fan cage......................................................................................................................................53
Power interposer board......................................................................................................................................................54
Removing the power interposer board.......................................................................................................................54
Installing the power interposer board......................................................................................................................... 56
Chassis management board...............................................................................................................................................57
Removing the chassis management board.................................................................................................................57
Installing the chassis management board...................................................................................................................58
Linking board........................................................................................................................................................................59
Removing the linking board..........................................................................................................................................59
Installing the linking board............................................................................................................................................ 60
Midplane............................................................................................................................................................................... 62
Removing the right midplane....................................................................................................................................... 62
Installing the right midplane..........................................................................................................................................62
Removing the left midplane..........................................................................................................................................63
Installing the left midplane............................................................................................................................................64
Midplane power cable routing......................................................................................................................................65
Drive cage.............................................................................................................................................................................66
Removing the 2.5 inch drive cage...............................................................................................................................66
Installing the 2.5 inch drive cage..................................................................................................................................67
Removing the 3.5 inch drive cage............................................................................................................................... 67
Installing the 3.5 inch drive cage................................................................................................................................. 68
Backplanes and expander board........................................................................................................................................69
Backplane....................................................................................................................................................................... 69
Removing the backplane...............................................................................................................................................75
Installing the backplane.................................................................................................................................................76
Removing the backplane expander board...................................................................................................................77
Installing the backplane expander board.....................................................................................................................78
Control panel........................................................................................................................................................................79
Removing the control panel..........................................................................................................................................79
Installing the control panel............................................................................................................................................80
Thermal sensor board......................................................................................................................................................... 82
Removing the thermal sensor board ..........................................................................................................................82
4Contents

Installing the thermal sensor board............................................................................................................................. 82
5 Getting help...............................................................................................................................84
Contacting Dell EMC...........................................................................................................................................................84
Documentation feedback................................................................................................................................................... 84
Accessing system information by using QRL...................................................................................................................84
Quick Resource Locator for C6400 and C6420 systems........................................................................................ 85
Receiving automated support with SupportAssist ........................................................................................................ 85
Recycling or End-of-Life service information..................................................................................................................85
Contents 5

Dell EMC PowerEdge C6400 overview
The PowerEdge C6400 is an ultra-dense 2U enclosure that can support up to four independent two-socket (2S) sleds. The PowerEdge
C6400 enclosure supports the following drive configurations:
• up to 24 x 2.5-inch SAS or SATA drives
• up to 8 x 2.5-inch NVMe drives, with 16 x 2.5-inch SAS or SATA drives
• up to 12 x 3.5-inch SAS or SATA drives
• diskless no backplane
Topics:
•Supported configurations
•Front view of the Dell EMC PowerEdge C6400 enclosure
•Front view of the control panels
•Rear view of the enclosure with sleds
•Sled to hard drive mapping
•Expander zoning
•Diagnostic indicators
•Locating the Service Tag of your system
•System information label
Supported configurations
The PowerEdge C6400 system supports the following configurations:
1
6 Dell EMC PowerEdge C6400 overview

Figure 1. Supported configurations for PowerEdge C6400
Dell EMC PowerEdge C6400 overview 7

Front view of the Dell EMC PowerEdge C6400
enclosure
Figure 2. Front view of the enclosure with 24 x 2.5-inch drives
1. Left control panel 2. Drive bay
3. Right control panel 4. EST tag
Figure 3. Front view of the enclosure with 12 x 3.5-inch drives
1. Left control panel 2. Drive bay
3. Right control panel 4. EST tag
Front view of the control panels
Figure 4. Front view of the left and right control panels
8Dell EMC PowerEdge C6400 overview

Table 1. Control panel
Item Indicator or button Icon Description
1 Left control panel - The power-on indicator and
system identification LED for
sleds 1 and 2 are on the left
control panel.
2 Right control panel - The power-on indicator and
system identification LED for
sleds 3 and 4 are on the right
control panel.
3 Power-on indicator or system
state indicator or power button
for sleds 1 and 3
Press the power button to turn
the sled on or off.
The power-on indicator turns
amber when a critical system
event occurs.
NOTE: To gracefully shut
down an ACPI-compliant
operating system, press
the power button.
4 System identification button for
sleds 1 and 3 Press the system ID button:
• To locate a particular sled
within the enclosure.
• To turn the system ID on or
off.
NOTE: If the sled stops
responding during POST,
press and hold the
system ID button (for
more than five seconds)
to enter the BIOS
progress mode.
5 Power-on indicator or system
state indicator or power button
for sleds 2 and 4
Press the power button to turn
the sled on or off.
The power-on indicator turns
amber when a critical system
event occurs.
NOTE: To gracefully shut
down an ACPI-compliant
operating system, press
the power button.
6 System identification button for
sleds 2 and 4 Press the system ID button:
• To locate a particular sled
within the enclosure.
• To turn the system ID on or
off.
NOTE: If the sled stops
responding during POST,
press and hold the
system ID button (for
more than five seconds)
to enter the BIOS
progress mode.
Dell EMC PowerEdge C6400 overview 9

Rear view of the enclosure with sleds
Figure 5. Rear view of the enclosure with sleds
1. Sled 3 2. Power supply unit (2)
3. Sled 1 4. Sled 2
5. Sled 4
NOTE: For more information about sled installation sequence, see Sled installation guidelines.
Sled to hard drive mapping
Figure 6. Sled to drive mapping for the enclosure with 24 x 2.5-inch drives
1. Drives 0–5 mapped to sled 1 2. Drives 6–11 mapped to sled 2
3. Drives 12–17 mapped to sled 3 4. Drives 18–23 mapped to sled 4
5. (Optional) NVMe hard drive location
Figure 7. Sled to drive mapping for the enclosure with 12 x 3.5-inch drives
1. Drives 0–2 mapped to sled 1 2. Drives 3–5 mapped to sled 2
3. Drives 6–8 mapped to sled 3 4. Drives 9–11 mapped to sled 4
NOTE: The warranty of the drives are linked to the Service Tag of the corresponding sled.
10 Dell EMC PowerEdge C6400 overview

Expander zoning
A SAS expander board allows higher, single-volume hard drive configurations. An integrated expander device expands each sleds hard
drive footprint.
The Dell EMC PowerEdge C6400 enclosure allows four sleds to access a single expander controller at the same time. there are two zoning
options available, they are:
• Up to 6 SAS/SATA device of each sled in Split Mode (6+6+6+6)
•Up to 12 SAS/SATA device of sled 1 and sled 3 in Zoning Mode (12+12)
Dell EMC PowerEdge C6400 overview 11

NOTE:
• Install expander firmware 2.07 (X25-00) or later to support these configurations
• The expander mode works only with a PERC card, and is not supported by the onboard SATA controller.
Diagnostic indicators
The diagnostic indicators on the system indicate operation and error status.
Drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the status of the
drive. The activity LED indicator indicates whether the drive is in use or not. The status LED indicator indicates the power condition of the
drive.
Figure 8. Drive indicators on the drive and the mid drive tray backplane
1. Drive activity LED indicator
2. Drive status LED indicator
3. Drive
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 2. Drive indicator codes
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for removal.
NOTE: The drive status indicator remains off until all drives
are initialized after the system is turned on. Drives are not
ready for removal during this time.
Flashes green, amber, and then turns off Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds,
and then turns off after six seconds
Rebuild stopped.
12 Dell EMC PowerEdge C6400 overview

Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is
present or if a power fault has occurred.
NOTE: The 2400 W and 2000 W PSUs use a C19 or C20 connector. The 1600 W PSUs use a C13 or C14 connector.
Figure 9. AC PSU status indicator
1. AC PSU status indicator/handle
Table 3. AC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If
firmware update is interrupted, the PSUs do not function.
Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This
indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage.
CAUTION: The PSUs must have the same type of label; for example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is
not supported, even if the PSUs have the same power rating. This results in a PSU mismatch
condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a high output configuration to a low output
configuration or vice versa, you must turn off the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of
Titanium PSUs, which support only 240 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
Locating the Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the front of the enclosure by pulling out the EST tag. This information is used by Dell to route support calls to the appropriate
personnel.
Dell EMC PowerEdge C6400 overview 13

Figure 10. Locating the Service Tag of your system
1. Information tag (top view)
2. QR code label
3. Express Service Tag label
System information label
Sled service information
Figure 11. Sled service information
14 Dell EMC PowerEdge C6400 overview

Cable routing
Figure 12. Cable routing
Dell EMC PowerEdge C6400 overview 15

Mechanical overview
Figure 13. Mechanical overview
Link board and Drive cage
Figure 14. Link board and Drive cage
16 Dell EMC PowerEdge C6400 overview

Jumper settings
Figure 15. Jumper settings
System tasks
Figure 16. System tasks
Dell EMC PowerEdge C6400 overview 17

Documentation resources
This section provides information about the documentation resources for your system.
To view the document that is listed in the documentation resources table:
• From the Dell EMC support site:
1. Click the documentation link that is provided in the Location column in the table.
2. Click the required product or product version.
NOTE: To locate the product name and model, see the front of your system.
3. On the Product Support page, click Manuals & documents.
• Using search engines:
• Type the name and version of the document in the search box.
Table 4. Additional documentation resources for your system
Task Document Location
Setting up your system For more information about installing and securing
the system into a rack, see the Rail Installation
Guide included with your rack solution.
For information about setting up your system, see
the Getting Started Guide document that is
shipped with your system.
www.dell.com/poweredgemanuals
Configuring your system For information about the iDRAC features,
configuring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM
interfaces, see the RACADM CLI Guide for iDRAC.
For information about Redfish and its protocol,
supported schema, and Redfish Eventing
implemented in iDRAC, see the Redfish API Guide.
For information about iDRAC property database
group and object descriptions, see the Attribute
Registry Guide.
www.dell.com/poweredgemanuals
For information about earlier versions of the
iDRAC documents.
To identify the version of iDRAC available on your
system, on the iDRAC web interface, click ?>
About.
www.dell.com/idracmanuals
For information about installing the operating
system, see the operating system documentation.
www.dell.com/operatingsystemmanuals
Managing your system For information about systems management
software offered by Dell, see the Dell
OpenManage Systems Management Overview
Guide.
www.dell.com/poweredgemanuals
2
18 Documentation resources

Task Document Location
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
www.dell.com/openmanagemanuals >
OpenManage Server Administrator
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
www.dell.com/openmanagemanuals >
OpenManage Essentials
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
www.dell.com/serviceabilitytools
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
www.dell.com/openmanagemanuals
Working with the Dell
PowerEdge RAID controllers
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
www.dell.com/storagecontrollermanuals
Understanding event and error
messages
For information about the event and error
messages generated by the system firmware and
agents that monitor system components, see the
Error Code Lookup.
www.dell.com/qrl
Troubleshooting your system For information about identifying and
troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
www.dell.com/poweredgemanuals
Documentation resources 19

Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Topics:
•Dimensions of the Dell EMC PowerEdge C6400 enclosure
•Chassis weight
•Supported operating systems
•PSU specifications
•Chassis management board specifications
•Drives and storage specifications
•Midplane specifications
•Environmental specifications
Dimensions of the Dell EMC PowerEdge C6400
enclosure
Figure 17. Dimensions of PowerEdge C6400 enclosure
3
20 Technical specifications