Dell Embedded Box PC 5000 User manual

Dell Embedded Box PC 5000
Technical Guidebook

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and
the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein
may be trademarks of their respective companies.
2016 - 07
Rev. A00

Contents
1 Overview.......................................................................................................................................6
Top view....................................................................................................................................................................6
CANbus connector mapping..............................................................................................................................7
VGA connector mapping.................................................................................................................................... 8
12-26V DC power port (barrel connector).......................................................................................................... 8
+12-26V DC power connector............................................................................................................................ 9
Bottom view..............................................................................................................................................................9
GPIO-in connector mapping.............................................................................................................................10
GPIO-out connector mapping.......................................................................................................................... 10
RS232 connector mapping............................................................................................................................... 11
RS422 connector mapping............................................................................................................................... 11
RS485 connector mapping............................................................................................................................... 12
2 Installation and configuration................................................................................................. 13
Setting up the Embedded Box PC........................................................................................................................... 13
Mounting the Embedded Box PC on the wall...................................................................................................14
Mounting the Embedded Box PC on a DIN rail................................................................................................ 16
Mounting the Embedded Box PC on the wall (VESA).......................................................................................17
Setting up your operating system...........................................................................................................................18
Ubuntu Desktop................................................................................................................................................18
Windows OS.....................................................................................................................................................20
Activating your mobile broadband service.............................................................................................................22
Setting up the ZigBee dongle................................................................................................................................. 23
Connector kits.........................................................................................................................................................23
Remote power connector.................................................................................................................................23
12-26V DC power connector.............................................................................................................................24
GPIO-in connector............................................................................................................................................24
GPIO-out connector......................................................................................................................................... 24
3 System configurations..............................................................................................................26
Component types.................................................................................................................................................... 26
Operating systems.................................................................................................................................................. 26
Processors..............................................................................................................................................................27
CPU...................................................................................................................................................................27
Platform Controller Hub....................................................................................................................................27
Memory...................................................................................................................................................................27
Drives and removable storage................................................................................................................................27
Graphics/video controller.......................................................................................................................................27
External ports and connectors............................................................................................................................... 28
Communications—Wireless WAN......................................................................................................................... 28
3

Communications—Wireless LAN...........................................................................................................................28
Communications—Bluetooth................................................................................................................................. 28
Security...................................................................................................................................................................28
Environmental.........................................................................................................................................................29
Software................................................................................................................................................................. 29
Service and support................................................................................................................................................29
4 Detailed engineering specifications...................................................................................... 30
Dimensions and weight.......................................................................................................................................... 30
Product dimensions and weight.......................................................................................................................30
Packaging dimensions and weight.................................................................................................................. 30
Mounting dimensions.......................................................................................................................................30
VESA mounting dimensions............................................................................................................................. 30
Environmental and operating conditions................................................................................................................30
Environmental conditions.................................................................................................................................31
Operating conditions........................................................................................................................................31
Power......................................................................................................................................................................31
Power adaptor (optional)................................................................................................................................. 31
3.0 V CMOS coin-cell battery........................................................................................................................... 32
Remote power connector.................................................................................................................................32
Communications—Ethernet................................................................................................................................... 33
Communications—Wireless WAN......................................................................................................................... 33
Wireless WAN DW5812/DW5813 specifications............................................................................................. 33
DW5580 specifications.....................................................................................................................................34
Communications—WWAN antenna................................................................................................................ 35
Communications—Wireless LAN...........................................................................................................................38
Communications—WLAN antenna..................................................................................................................40
Communications—Antenna 4-in-1......................................................................................................................... 41
Communications—Serial ports.............................................................................................................................. 43
Graphics..................................................................................................................................................................43
PCI/PCIe..................................................................................................................................................................44
Hard drives—HDD.................................................................................................................................................. 44
Hard drives—SSD...................................................................................................................................................45
CANBus port........................................................................................................................................................... 45
BIOS defaults..........................................................................................................................................................46
General.............................................................................................................................................................46
System configuration (BIOS level 1).................................................................................................................47
Video.................................................................................................................................................................48
Security (BIOS level 1)......................................................................................................................................48
Secure boot......................................................................................................................................................49
Intel software guard extensions...................................................................................................................... 49
Performance.....................................................................................................................................................50
Power management......................................................................................................................................... 50
POST behavior..................................................................................................................................................50
4

Virtualization support (BIOS level 1).................................................................................................................50
Wireless........................................................................................................................................................... 51
Maintenance.................................................................................................................................................... 51
System logs...................................................................................................................................................... 51
5 Regulatory and environmental compliance..........................................................................52
6 Appendix.....................................................................................................................................53
Programming the CANBus......................................................................................................................................53
Programming the GPIO........................................................................................................................................... 53
Sample code—Controlling GPO registers........................................................................................................54
Sample code—Read GPI status.......................................................................................................................54
5

1
Overview
This chapter provides an overview of the Embedded Box PC.
Top view
Features
1 PCI slot one Install a PCI card or a PCIe card and PCIe riser card.
Maximum supported card size: Height 111.15 mm (4.38
inches), length 167.65 mm (6.6 inches)
NOTE: For more information about supported PCI/PCIe
configurations, see PCI/PCIe specifications.
2 PCIe (x16) slot or PCI slot two Install a PCIe card or a PCI card and PCI riser card.
Maximum supported card size: Height 111.15 mm (4.38
inches), length 167.65 mm (6.6 inches)
NOTE: For more information about supported PCI/PCIe
configurations, see PCI/PCIe specifications.
3 Power switch Turn on or off the Embedded Box PC.
4 Remote power switch 1Install a remote power switch.
5 Hard reset Using a pin, press the button located in the pin hole to
restart the Embedded Box PC.
6 Network port one Connect an Ethernet (RJ45) cable for network access.
Provides data transfer speeds up to 10/100/1000 Mbps.
7 USB 3.0 ports (4) Connect USB enabled devices. Provides data transfer
speeds up to 5 Gbps.
8 Network port two Connect an Ethernet (RJ45) cable for network access.
Provides data transfer speeds up to 10/100/1000 Mbps.
9 DisplayPort two Connect a monitor or another DisplayPort enabled device.
Provides video and audio output.
6

Features
NOTE: For more information about the display options,
see Display Options.
10 DisplayPort one Connect a monitor or another DisplayPort enabled device.
Provides video and audio output.
NOTE: For more information about the display options,
see Display Options.
11 HDMI port Connect a monitor or another HDMI‑in enabled device.
Provides video and audio output.
12 CANbus port (optional) Connect to a CANbus port enabled device or dongles. For
more information, see CANbus connector mapping.
13 VGA port Connect a monitor or another VGA enabled device. Provides
video output. For more information, see VGA connector
mapping.
14 12-26V DC power port (barrel connector) Connect a 12-26V DC power cable for supplying power to
your Embedded Box PC. For more information, see 12-26V
DC power port (barrel connector).
15 Audio ports (3) Connect a speaker, a headphone, a microphone, or a
headset (headphone and microphone combo).
NOTE: Connect the headset to the Line Out port.
16 +12-26V DC power connector Connect a 12-26V DC power connector for supplying power
to your Embedded Box PC. For more information, see
+12-26V DC power connector.
1 Connections made to these ports must use SELV circuits and the wire (26 AWG-18 AWG) must have Double Insulation (DI) or Reinforced Insulation (RI) to
protect it from all hazardous voltages. Torque the screws at 2.88 kg-cm (2.5 lb-in) to secure the wire to the connector.
CANbus connector mapping
Pin Signal Pin Signal
1 NC 6 NC
2 CAN_L 7 CAN_H
3 GND 8 NC
4 NC 9 NC
5 NC
7

VGA connector mapping
Pin Signal Pin Signal Pin Signal
1 RED 6 GND 11 NC
2 GREEN 7 GND 12 DDCDAT
3 BLUE 8 GND 13 HSYNC
4 NC 9 +5V 14 VSYNS
5 GND 10 GND 15 DDCCLK
12-26V DC power port (barrel connector)
8

+12-26V DC power connector
Bottom view
Features
1 GPIO-in 8-pin port 1, 2, 4 Connect to a GPIO-out enabled device or dongle. For more
information, see GPIO-in connector mapping.
2 GPIO-out 8-pin port 2, 3, 4 Connect to a GPIO-in enabled device or dongle. For more
information, see GPIO-out connector mapping.
3 USB 2.0 ports (4) Connect USB enabled devices. Provides data transfer
speeds up to 480 Mbps.
4 Network status light one Indicates the network activity of network port one.
5 Power status light Indicates the power‑state of the Embedded Box PC.
6 Hard-drive activity light Turns on when the Embedded Box PC reads from or writes
to the internal storage device.
7 Network status light two Indicates the network activity of the network port two.
8 Mobile broadband antenna port two Connect a mobile broadband antenna to increase the range
and strength of the mobile broadband signals.
9 RS232/RS422/RS485 port four (configurable in
the BIOS)
Connect an RS232/RS422/RS485 cable to the Embedded Box
PC. For more information, see RS232/RS422/RS485
connector mapping.
9

Features
10 Mobile broadband antenna port one Connect a mobile broadband antenna to increase the range
and strength of mobile broadband signals.
11 RS232/RS422/RS485 port three (configurable in
the BIOS)
Connect an RS232/RS422/RS485 cable to the Embedded Box
PC. For more information, see RS232/RS422/RS485
connector mapping.
12 RS232/RS422/RS485 port two (configurable in
the BIOS)
Connect an RS232/RS422/RS485 cable to the Embedded Box
PC. For more information, see RS232/RS422/RS485
connector mapping.
13 Wireless antenna port two Connect a wireless antenna to increase the range and
strength of wireless signals.
14 RS232/RS422/RS485 port one (configurable in
the BIOS)
Connect an RS232/RS422/RS485 cable to the Embedded Box
PC. For more information, see RS232/RS422/RS485
connector mapping.
15 Wireless antenna port one Connect a wireless antenna to increase the range and
strength of wireless signals.
1 The GPIO-in port has 9 pins. Pin labels are GND and GP10 through GP17.
2 Connections made to these ports must use SELV circuits and the wire (26 AWG-18 AWG) must have Double Insulation (DI) or Reinforced Insulation (RI) to
protect it from all hazardous voltages. Torque the screws at 2.88 kg-cm (2.5 lb-in) to secure the wire to the connector.
3 The GPIO-in port has 9 pins. Pin labels are GND and GP00 through GP07.
4 Connections made to the GPIO-in/out port must use SELV circuits (30 Vmax) and must be protected by Double/Reinforced Insulation (DI)/(RI) from all
hazardous voltages.
GPIO-in connector mapping
Pin Signal Pin Signal
1 GPI0 6 GPI5
2 GPI1 7 GPI6
3 GPI2 8 GPI7
4 GPI3 9 GND
5 GPI4
GPIO-out connector mapping
10

Pin Signal Pin Signal
1 GPO0 6 GPO5
2 GPO1 7 GPO6
3 GPO2 8 GPO7
4 GPO3 9 GND
5 GPO4
RS232 connector mapping
Pin Signal Pin Signal
1 DCD 6 DSR
2 RXD 7 RTS
3 TXD 8 CTS
4 DTR 9 RI
5 GND
RS422 connector mapping
Pin Signal Pin Signal
1 TX- 6 NC
2 TX+ 7 NC
3 RX+ 8 NC
4 RX- 9 NC
5 GND
11

RS485 connector mapping
Pin Signal Pin Signal
1 DATA- 6 NC
2 DATA+ 7 NC
3 NC 8 NC
4 NC 9 NC
5 GND
12

2
Installation and configuration
NOTE: The information in this chapter provides an overview of the installation and configuration requirements of
the Embedded Box PC. The Embedded Box PC is designed for specific applications and needs to be installed by
qualified personnel with knowledge of radio frequencies and regulatory requirements. For full installation
instructions, see the Embedded Box PC Installation and Operation Manual that ships with the product.
Setting up the Embedded Box PC
1. Install the Embedded Box PC on a vertical surface like a wall using wall-mount brackets, or a panel box.
2. Connect to your network using one of the following methods:
• Connect the network cable.
• Install the wireless antenna (WLAN 1 and WLAN 2) to enable the wireless connection.
• Install the mobile broadband antenna (WWAN 1 and WWAN 2) to enable the mobile broadband connection.
13

NOTE: For more information on connecting the wireless antenna to Embedded Box PC, see the
documentation that is shipped with the wireless antenna.
NOTE: For more information about installing the WWAN card in the Embedded Box PC, see the Embedded
Box PC Service Manual at www.dell.com/support.
NOTE: Peripherals such as the wireless antenna, keyboard, and mouse are sold separately.
3. Connect devices using the I/O ports on your Embedded Box PC.
4. Connect the Embedded Box PC to the power source using one of the following methods:
• Connect the power adapter and tighten the sleeves on the adapter pin to secure it to the Embedded Box PC.
• Connect the power terminal block to the adapter port and torque the screws at 5.07 kilograms-centimeter (4.4
pounds-inch) to secure it to the Embedded Box PC.
5. Turn on the Embedded Box PC and complete the operating system setup.
Mounting the Embedded Box PC on the wall
Mount the Embedded Box PC on a wall by using the mounting brackets.
NOTE: The Embedded Box PC is shipped with only those screws that are required for securing the two mounting
brackets to the back of the Embedded Box PC.
1. Secure the two mounting brackets to the back of the Embedded Box PC by using eight M3x8 screws.
NOTE: Torque the screws at 3 to 3.4 kilograms-centimeter (2.6 to 3.0 pounds-inch).
14

2. Drill four holes in the wall that correspond to the holes on the mounting bracket.
3. Place the Embedded Box PC against the wall and align the holes on the mounting brackets with the holes on the
wall.
4. Secure the Embedded Box PC to the wall.
NOTE: Torque the screws (M4x6) at 5 to 5.4 kilograms-centimeter (4.3 to 4.7 pounds-inch).
15

Mounting the Embedded Box PC on a DIN rail
The Embedded Box PC can be mounted on a DIN rail using DIN-rail clips.
Hardware required for DIN-rail
• Two DIN-rail clips
• Four M4x7 screws (screw pitch 18 mm)
DIN-rail mounting holes:
16

Mounting the Embedded Box PC on the wall (VESA)
The Embedded Box PC can be mounted on a wall using a VESA mount.
Hardware required for VESA mounting method
• 100 mm x 100 mm VESA mount
• 4 mm ø, 0.7 pitch x 6 mm long mounting screws
VESA mounting holes:
17

Setting up your operating system
WARNING: To prevent operating system corruption from sudden power loss, use the operating system to
gracefully shut down the Embedded Box PC.
The Embedded Box PC is shipped with one of the following operating systems:
• Windows 7 Professional
• Windows 7 Embedded
• Windows 10 Professional
• Windows 10 IoT Enterprise LTSB
• Ubuntu Desktop
NOTE: For more information about Windows operating systems, see msdn.microsoft.com.
NOTE: For more information about Ubuntu Desktop operating system, see www.ubuntu.com/desktop.
Ubuntu Desktop
Reinstalling Ubuntu Desktop
Before reinstalling Ubuntu Desktop, ensure the following:
• Connect a keyboard, mouse, and monitor to the Embedded Box PC, or connect to the Embedded Box PC through a
KVM session, Dell Wyse Cloud Client Manager (CCM), or Dell Command | Monitor (DCM).
• Create a bootable USB flash drive.
NOTE: For more information about using the CCM, see the CCM documentation available at
www.cloudclientmanager.com.
NOTE: For more information about using the DCM, see the DCM documentation available at www.dell.com/
clientsystemsmanagement.
18

NOTE: Dell recommends that you create a recovery USB flash drive before installing Ubuntu Desktop for the first
time.
Follow these steps to reinstall Ubuntu Desktop:
1. Insert the bootable Ubuntu Desktop USB flash drive.
2. Turn on the Embedded Box PC.
3. Press F12 to access the boot menu.
4. Enable UEFI boot mode in System Setup and boot from the Ubuntu Desktop USB flash drive.
5. Select Dell recovery to start the Ubuntu Desktop installation.
6. Select the drive onto which you want to install the Ubuntu Desktop operating system.
7. After the installation is complete, restart the Embedded Box PC.
8. Follow the instructions on the screen to configure the Language, License Agreement, Location, Keyboard Layout,
and User name/password settings.
The Embedded Box PC restarts to boot Ubuntu Desktop successfully.
Restoring Ubuntu Desktop
You can restore Ubuntu Desktop on the Embedded Box PC to a new condition if you encounter any of the following
situations:
• You are unable to start Ubuntu Desktop
• The Ubuntu Desktop operating system is damaged
Before restoring, create a recovery USB flash drive with the backup image.
Restoring Ubuntu Desktop on the Embedded Box PC from the recovery USB flash drive
1. Insert the recovery USB flash drive into the Embedded Box PC.
2. Turn on the Embedded Box PC.
3. Press F12 to access the boot menu.
4. Enable UEFI boot mode in System Setup and boot from the Ubuntu Desktop USB flash drive.
5. Select Dell recovery to start Ubuntu Desktop recovery.
6. Select the disk onto which you want to install the Ubuntu Desktop operating system.
7. After the installation is complete, restart the Embedded Box PC.
8. Follow the instructions on the screen to complete the Language, License Agreement, Location, Keyboard Layout,
and User name/Password settings.
The Embedded Box PC restarts to boot Ubuntu Desktop successfully.
Creating the bootable USB flash drive
1. Download the Ubuntu Desktop ISO image from www.ubuntu.com/download/desktop.
2. Follow the instructions provided at www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows.
3. Reinstall the Ubuntu Desktop operating system from the bootable USB flash drive.
Creating the recovery USB flash drive
Create a recovery disk when installing Ubuntu Desktop for the first time.
1. Turn on the Embedded Box PC.
2. Follow the instructions on the screen when you start the Embedded Box PC for the first time.
3. Select Language, and click Continue.
4. Agree to the license agreement, and click Continue.
5. Select a location, and click Continue.
6. Select the keyboard layout, and click Continue.
19

7. Enter the user name and password, and then click Continue.
8. Insert a USB flash drive with 2 GB or more space to create the recovery USB flash drive, and then click Continue.
9. To create a startup disk, select USB stick user plugged, and then click Make Startup Disk.
The recovery USB flash drive is created.
Windows OS
Recommended drivers and applications for Embedded Box PC running Windows operating system
NOTE: For more information about installing and configuring the Windows operating systems, see
msdn.microsoft.com.
Dell recommends installing the drivers and applications required for the Embedded Box PC from www.dell.com/support
in the following sequence:
1. Intel Mobile Chipset Software Installation Utility
2. Critical Microsoft Quick Fix Engineering (QFE)
3. Graphics
4. Intel Management Technology
5. Audio
6. Integrated wired network adapter
7. Wireless local network adapters and Bluetooth (optional)
8. USB 3.0
9. ZigBee (optional)
10. CANbus (optional)
Intel Mobile Chipset Software Installation Utility
1. Go to www.dell.com/support.
2. Click Product support, enter the Service Tag of the Embedded Box PC, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for the Embedded
Box PC model.
3. Click Drivers & downloads → Find it myself.
4. Scroll down the page and expand Chipset.
5. Click Download to download the Intel Mobile Chipset Software Installation Utility.
6. After the download is complete, navigate to the folder where you saved the chipset driver file.
7. Double-click the chipset driver file icon and follow the instructions on the screen.
Critical Microsoft QFEs
Dell recommends installing all the latest available fixes specific to Embedded Box PC through Windows Update or from
www.microsoft.com.
Graphics
1. Go to www.dell.com/support.
2. Click Product support, enter the Service Tag of the Embedded Box PC, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for the Embedded
Box PC model.
3. Click Drivers & downloads → Find it myself.
4. Scroll down the page and expand Video.
5. Click Download to download the graphics driver file.
6. After the download is complete, navigate to the folder where you saved the graphics driver file.
20