Dell A03 Administrator Guide

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
Dell
Business Client
Re-Image “How-To” Guide
Latitude E-Family & Mobile Precision
Revision 3.0
A03
May 5th, 2011

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
Contents
1Overview................................................................................................................................................................................3
2“How-To” ..............................................................................................................................................................................4
2.1 Supported Operating Systems........................................................................................................................................4
2.2 Latitude E-Family & Mobile Precision New Features & Image Impact .......................................................................5
2.3 Latest Drivers / Applications and Utilities.....................................................................................................................6
2.4 Installation Sequence.....................................................................................................................................................7
2.5 BIOS ............................................................................................................................................................................10
2.6 Recommended Drivers / Applications Installation Order............................................................................................12
Appendix A - .NET Requirements...............................................................................................................................................27
Appendix B - 512e / 4KBe HDD Re-image Guidelines..............................................................................................................28
Appendix C - FAQs.....................................................................................................................................................................32
Appendix D - Tables....................................................................................................................................................................34
- Control Point System Manager Features - Table B1 ...........................................................................................................34
- Control Point Security Manager Features –Table B2.........................................................................................................35
- Dell Data Protection | Access, DDPA –Table B3 .................................................................................................................35
- Control Point Connection Manager Features –Table B4....................................................................................................36
Appendix E - E-Docks.................................................................................................................................................................37

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
1Overview
The purpose of this document is to detail the required steps for reimaging Dell Latitude E-Family & Mobile Precision
notebooks with Microsoft Operating Systems.
Dell Latitude E-Family & Mobile Precision notebooks systems ship with MS Windows XP SP3 (SP2 for XP 32-Bit),
Vista SP2, or Windows 7. These images include the Dell recommended software stack and settings, drivers, and
applications which are tested and validated with the system.
Drivers and applications must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order
to ensure optimal performance. Failure to install drivers and applications as detailed in this document may result in
undesirable performance.
Dell provides drivers and applications that are not included in Microsoft Operating Systems. These drivers are required
to enable the new technologies and features of Dell Latitude E-Family & Mobile Precision products, including the 512e
Advanced Format HDD (See appendix –B). Reinstalled images should be built from a clean hand installed OS load and
following the steps in this guide. Dell does not recommend starting from an image built on previous generations of
products or other computer systems.
Dell recommends ensuring BIOS settings (including SATA configurations modes) are correctly set and using the latest
device drivers and applications when imaging their systems.
This “How-To” guide applies to the following Latitude E-Family & Mobile Precision systems:
Product 1st Generation 2nd Generation 3rd Generation
E4200 - E6220
E4300 E4310 E6320
E5400 E5410 E5420/E5420m
E5500 E5510 E5520/E5520m
E6400 E6410 E6420
E6400 ATG E6410 ATG E6420 ATG
E6500 E6510 E6520
M2400 - -
M4400 M4500 M4600
M6400 M6500 M6600
Latitude E-Family
Precision Mobile
WorkStations

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
2“How-To”
2.1 Supported Operating Systems
The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile
Precision notebook computers:
Microsoft Windows XP 32 & 64-Bit
Vista 32 & 64-Bit
Windows 7 32 & 64-Bit

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
2.2 Latitude E-Family & Mobile Precision New Features & Image Impact
Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new
software stack, drivers, and / or applications. These products are not compatible with previous images built or
installed on none Latitude E-Family, Mobile Precision or previous Dell products. Images between 1st, 2nd & 3rd
generations Latitude E-Family & Mobile Precision are also not compatible
Among these new hardware and technologies are:
2.2.1 New Features Offered on Latitude E-Family & Mobile Precision systems, All Generations:
Note: Not all features are available on all systems
-New BIOS architecture –Latitude E-Family & Mobile Precision
-Chipset
1. Intel Core i3, i5 & i7 Dual Core CPUs that include updated integrated graphics
2. Intel Core i7 Quad Core CPUs
-512e / 4KBe Sector HDDs
-Intel RAID Functionality
-eSATA
-Intel Turbo Boost
-Intel AMT (Intel Active Management Technology) & vPRO
-Graphics controller (Intel, nVidia and AMD)
-HDMI Audio
-Network LoM (Intel and Broadcom)
-Wireless LAN
-Wireless WAN
-WiMAX
-Bluetooth
-UWB
-Broadcom Unified Security Hub (USH)
-Contactless smartcard / RFID
-Webcam
-USB 3.0
-Free Fall Sensor on the mother board
-Multi-touch Touchpad
-Dell Control Point, 1st and 2nd generation Latitude E-Family & Mobile Precision
-Dell Feature Enhancement Package –DFEP, 1st, 2nd & 3rd generation Latitude E-Family & Mobile
Precision
-Dell Data Protection | Access, 2nd & 3rd generation Latitude E-Family & Mobile Precision
-Privacy Panel
-Touch Screen Digitizer & 4-Finger touch with Stylus support
-Latitude On / Precision On - Reader, Flash, and ARM

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
2.3 Latest Drivers / Applications and Utilities
Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell
validated and tested drivers and applications are located on Dell’s support web site http://support.dell.com/
-Choose drivers and downloads
-Enter the Service Tag or select the product model and the model number
-Select Operating System (32-Bit or 64-Bit version must be selected)

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
2.4 Installation Sequence
The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family
& Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system configurations
may vary
2.4.1 Installation Sequence Overview

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
2.4.2 Installation Sequence & Features at a Glance:
2.4.2.1 BIOS, Drivers and Firmware:
-BIOS
-Intel Chipset - Helps Windows control system board components and controllers.
-Dell Desktop System Software - A compilation of critical Microsoft QFEs updates
-Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard
controller
-Intel Storage:
1. Intel Matrix Storage Manager –Latitude E-Family & Mobile Precision 1st generation
2. Intel Rapid Storage Technology –Latitude E-Family & Mobile Precision 2nd & 3rd generations
-Audio - Enables and enhances the audio controller
-Graphics:
1. Enhances and optimizes video performance
2. Enables & provides additional functionality that are not included in MS native VGA driver
User customizable Power Management features
Portability & behavioral profiles
Multiple monitor support
-Intel Turbo Boost (only on E-Family 2nd generation systems)
1. A driver-based power management mechanism for Intel i3, i5 and i7 processors
2. Intelligent power sharing across cores
3. Budgets power limits available to Processor or graphics turbo Processor
-Integrated Wired Network Controller & Intel PROSet Utility / Application - Enables and enhances
the network controller
-Control Point Security Driver pack
1. Installs and enables the security devices & controllers
2. Even if you do not install the Control Point managers you should install the Control Point
security driver as it contains needed drivers
-Networking & Communication
1. Wireless Local Area Network Adapters (WLAN) - Enables and enhances the Wireless LAN
network adapter
2. Wireless Personal Area Network Adapter (UWB / WPAN) - Enables and enhances the UWB or
Bluetooth Adapter
3. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) - Enables and enhances the
Broadband wireless Adapter
-Touch Pad / Track Stick / Pointer - Enhances the pointing device features
-Free Fall Sensor
-Modem - Enables and enhances the modem
-Intel vPro or AMT –Enhances System Manageability
1. HW based solution using out-of-band communication for management access to client systems
(independent of the system state)

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
-USB 3.0
-Touch Screen Digitizer
-Webcam driver –XP (32 & 64-Bit) only
-Control Vault Firmware Update
2.4.2.2 Applications:
-Dell Control Point –DCP, 1st & 2nd generations Latitude E-Family & Mobile Precision
1. Control Point System Manager
DCP Extended Battery Life –EBL
Requires Dell DCP System Manager (for all System Manager release)
Requires Security driver (for System Manager version 1.0 & 1.1 only)
DCP –Ambient Light Sensor
Requires Dell DCP-SM or ALS utility in case DCP-SM is not desired and under
Microsoft Windows Vista only
2. Control Point Connection Manager –1st generation E- Family & Mobile Precision
3. Control Point Security Manager (Requires Dell Control Point security driver pack)
-Dell Feature Enhance Package –DFEP, 2nd & 3rd generations Latitude E-Family & Mobile Precision
-Dell Data Protection | Access, 2nd & 3rd generations Latitude E-Family & Mobile Precision
-Latitude On / Precision On –Reader, Flash, and ARM
1. Communication solution that is designed to provide quick access to business critical data

Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
2.5 BIOS
Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads
support web site (support.dell.com) under the “BIOS”section.
Some of the BIOS settings are critical to Operating System performance. These are as follows:
Settings System Configuration SATA Operation
Disabled: SATA Controllers are hidden
ATA, Basic Disk Operation mode, does not require additional storage driver. Note:
eSATA is not functional in this mode
AHCI, SATA bus is configured for AHCI mode (Advanced Disk Operation mode)
which offers faster performance, eSATA support, and increased battery life. This mode
requires an additional storage driver provided by Dell
IRRT / RAID On, SATA bus is configured to support IRRT (Intel’s Rapid Recovery
Technology). This mode supports AHCI mode features as well as disk mirroring (RAID-
1). IRRT allows data backup and restoration. This mode requires an additional storage
driver provided by Dell
RAID, SATA bus is configured to support RAID. This mode supports AHCI mode
features as well as disk mirroring (RAID-1). RAID allows data backup and restoration.
This mode requires an additional storage driver provided by Dell
Notes:
oRAID support requires second hard disk drive.
-If AHCI, IRRT, RAID On, or RAID modes are selected, Intel’s Matrix Storage Manager / Intel Rapid
Storage Technology driver must be installed in conjunction with the installation of the Operating System.
See section “2.6.4 Intel Storage” of this document