Dell Alienware 14 User manual

Alienware 14
Owner’s Manual
Computer model: Alienware 14
Regulatory model: P39G
Regulatory type: P39G001
book.book Page 1 Monday, June 24, 2013 10:53 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to
hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
© 2013 Dell Inc.
Trademarksusedinthistext:Dell™ and the DELL logo are trademarks of DellInc.;Alienware™
and the AlienHead logo are trademarks or registered trademarks of Alienware Corporation;
Microsoft®, Windows®, and the Windows start button logo
are either trademarks or
registered trademarks of Microsoft corporation in the United States and/or other countries;
Bluetooth®is a registered trademark owned by Bluetooth SIG, Inc. and is used by
Dell under license.
2013 - 06 Rev. A00
book.book Page 2 Monday, June 24, 2013 10:53 AM

Contents | 3
Contents
1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turn Off Your Computer and Connected Devices. . . . 9
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 9
Recommended Tools. . . . . . . . . . . . . . . . . . . . . 10
2 After Working Inside Your Computer. . . . . . . . . . . . . 11
3 Removing the Base Cover . . . . . . . . . . . . . . . . . . . 12
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4ReplacingtheBaseCover. . . . . . . . . . . . . . . . . . . 13
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 13
5 Removing the Battery. . . . . . . . . . . . . . . . . . . . . . 14
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6 Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . 15
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 15
7 Removing the Memory Module(s). . . . . . . . . . . . . . 16
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
8 Replacing the Memory Module(s) . . . . . . . . . . . . . . 17
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 17
9 Removing the Secondary Hard-Drive (optional) . . . . 18
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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4| Contents
10 Replacing the Secondary Hard-Drive (optional) . . . . 22
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 22
11 Removing the Primary Hard-Drive . . . . . . . . . . . . . 23
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
12 Replacing the Primary Hard-Drive . . . . . . . . . . . . . 26
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 26
13 Removing the Wireless Mini-Card. . . . . . . . . . . . . . 27
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
14 Replacing the Wireless Mini-Card . . . . . . . . . . . . . . 29
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 29
15 Removing the mSATA card . . . . . . . . . . . . . . . . . . 30
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
16 Replacing the mSATA card . . . . . . . . . . . . . . . . . . 31
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 31
17 Removing the Palm Rest . . . . . . . . . . . . . . . . . . . . 32
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 32
18 Replacing the Palm Rest . . . . . . . . . . . . . . . . . . . . 36
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 36
19 Removing the Power-Button Board. . . . . . . . . . . . . 37
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Contents | 5
20 Replacing the Power-Button Board. . . . . . . . . . . . . 39
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 39
21 Removing the Status-Light Board . . . . . . . . . . . . . 40
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
22 Replacing the Status-Light Board. . . . . . . . . . . . . . 42
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 42
23 Removing the Speakers . . . . . . . . . . . . . . . . . . . . 43
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
24 Replacing the Speakers . . . . . . . . . . . . . . . . . . . . 45
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 45
25 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . 46
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
26 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . 50
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 50
27 Removing the Coin-Cell Battery . . . . . . . . . . . . . . . 51
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
28 Replacing the Coin-Cell Battery . . . . . . . . . . . . . . . 53
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 53
29 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . 54
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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6| Contents
30 Replacing the Fan . . . . . . . . . . . . . . . . . . . . . . . . 56
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 56
31 Removing the Subwoofer . . . . . . . . . . . . . . . . . . . 57
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
32 Replacing the Subwoofer . . . . . . . . . . . . . . . . . . . 59
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 59
33 Removing the Tron Lights . . . . . . . . . . . . . . . . . . . 60
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
34 Replacing the Tron Lights . . . . . . . . . . . . . . . . . . . 62
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 62
35 Removing the Power-Adapter Port . . . . . . . . . . . . . 63
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
36 Replacing the Power-Adapter Port . . . . . . . . . . . . . 66
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 66
37 Removing the Display Assembly . . . . . . . . . . . . . . 67
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
38 Replacing the Display Assembly. . . . . . . . . . . . . . . 70
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 70
39 Removing the Display Bezel . . . . . . . . . . . . . . . . . 71
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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Contents | 7
40 Replacing the Display Bezel. . . . . . . . . . . . . . . . . . 72
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 72
41 Removing the Display Hinges . . . . . . . . . . . . . . . . 73
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
42 Replacing the Display Hinges. . . . . . . . . . . . . . . . . 74
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 74
43 Removing the Display Panel . . . . . . . . . . . . . . . . . 75
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
44 Replacing the Display Panel . . . . . . . . . . . . . . . . . 78
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 78
45 Removing the Camera Module . . . . . . . . . . . . . . . . 79
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
46 Replacing the Camera Module . . . . . . . . . . . . . . . . 81
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 81
47 Removing the Logo Board . . . . . . . . . . . . . . . . . . . 82
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
48 Replacing the Logo Board . . . . . . . . . . . . . . . . . . . 84
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 84
49 Removing the Display Light Boards . . . . . . . . . . . . 85
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
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8| Contents
50 Replacing the Display Light Boards. . . . . . . . . . . . . 87
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 87
51 Removing the System Board . . . . . . . . . . . . . . . . . 88
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
52 Replacing the System Board . . . . . . . . . . . . . . . . . 91
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 91
Entering the Service Tag in the BIOS . . . . . . . . . . 91
53 Removing the Processor Heat-Sink. . . . . . . . . . . . . 92
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
54 Replacing the Processor Heat-Sink. . . . . . . . . . . . . 94
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 94
55 Removing the Processor Module . . . . . . . . . . . . . . 95
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
56 Replacing the Processor Module . . . . . . . . . . . . . . 97
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 98
57 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Entering System Setup . . . . . . . . . . . . . . . . . . . 99
Boot Sequence. . . . . . . . . . . . . . . . . . . . . . . . . 107
58 Flashing the BIOS. . . . . . . . . . . . . . . . . . . . . . . . 109
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Before You Begin | 9
Before You Begin
Turn Off Your Computer and Connected
Devices
CAUTION: To avoid losing data, save and close all open files and exit
all open programs before you turn off your computer.
1Save and close all open files and exit all open programs.
2Follow the instructions to shut down your computer based on the operating system
installed on your computer.
•Windows 8:
Move your mouse pointer to the upper-right or lower-right corner of the screen
to open the Charms sidebar, and then click Settings→Power→
Shutdown.
•Windows 7:
Click Start and click Shut down.
Microsoft Windows shuts down and then the computer turns off.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all telephone cables, network cables, and attached devices from
your computer.
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and
ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For additional safety
best practices information, see the Regulatory Compliance
Homepage at dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to
the power source.
CAUTION: To avoid damaging the computer, ensure that the work
surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle
them by their edges and avoid touching pins and contacts.
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10 | Before You Begin
CAUTION: Only a certified service technician is authorized to remove
the computer cover and access any of the components inside the
computer. See the safety instructions for complete information
about safety precautions, working inside your computer, and
protecting against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground
yourself by touching an unpainted metal surface, such as the metal
at the back of the computer. While you work, periodically touch an
unpainted metal surface to dissipate static electricity, which could
harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on
its pull-tab, not on the cable itself. Some cables have connectors with
locking tabs or thumb-screws that you must disengage before
disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending any connector pins. When
connecting cables, ensure that the connectors and ports are
correctly oriented and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from
your computer and then unplug the cable from the network device.
CAUTION: Press and eject any installed card from the media-card
reader.
Recommended Tools
The procedures in this document may require the following tools:
•Phillips screwdriver
•Torx T8 screwdriver
•Plastic scribe
book.book Page 10 Monday, June 24, 2013 10:53 AM

After Working Inside Your Computer | 11
After Working Inside Your Computer
After you complete replacement procedures, ensure the following:
•Replace all screws and ensure that no stray screws remain inside your computer.
•Connect any external devices, cables, cards, and any other part(s) you removed
before working on your computer.
•Connect your computer and all attached devices to their electrical outlets.
CAUTION: Before turning on your computer, replace all screws and
ensure that no stray screws remain inside the computer. Failure to do
so may damage your computer.
book.book Page 11 Monday, June 24, 2013 10:53 AM

12 | Removing the Base Cover
Removing the Base Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. After working inside your computer,
follow the instructions in "After Working Inside Your Computer" on
page 11. For additional safety best practices information, see
the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1Close the display, and turn the computer over.
2Remove the screws that secure the base cover to the computer base.
3Slide and lift the base cover off the computer base.
1 base cover 2 screws (2)
2
1
book.book Page 12 Monday, June 24, 2013 10:53 AM

Replacing the Base Cover | 13
Replacing the Base Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps
in "Before You Begin" on page 9. After working inside your computer,
follow the instructions in "After Working Inside Your Computer" on
page 11. For additional safety best practices information, see
the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1Align the tabs on the base cover with the slots on the computer base and slide the
base cover into place.
2Replace the screws that secure the base cover to the computer base.
3Turn the computer over and open the display.
Postrequisites
Follow the instructions in "After Working Inside Your Computer" on page 11.
book.book Page 13 Monday, June 24, 2013 10:53 AM

14 | Removing the Battery
Removing the Battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. After working inside your computer,
follow the instructions in "After Working Inside Your Computer" on
page 11. For additional safety best practices information, see
the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Prerequisites
Remove the base cover. See "Removing the Base Cover" on page 12.
Procedure
1Disconnect the battery cable from the system-board connector.
2Remove the screws that secure the battery to the computer base.
3Using the battery cable, lift the battery and release it from the tabs on the computer
base.
4Turn the computer over and open the display as far as possible.
5Press and hold the power button for five seconds to ground the system board.
1 battery cable 2 screws (4)
3 tabs (2) 4 battery
2
1
3
4
book.book Page 14 Monday, June 24, 2013 10:53 AM

Replacing the Battery | 15
Replacing the Battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. After working inside your computer,
follow the instructions in "After Working Inside Your Computer" on
page 11. For additional safety best practices information, see
the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1Close the display and turn the computer over.
2Align the tabs on the battery with the slots on the computer base.
3Align the screw holes on the battery with the screw holes on the computer base.
4Replace the screws that secure the battery to the computer base.
5Connect the battery cable to the system-board connector.
Postrequisites
1Replace the base cover. See "Replacing the Base Cover" on page 13.
2Follow the instructions in "After Working Inside Your Computer" on page 11.
book.book Page 15 Monday, June 24, 2013 10:53 AM

16 | Removing the Memory Module(s)
Removing the Memory Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. After working inside your computer,
follow the instructions in "After Working Inside Your Computer" on
page 11. For additional safety best practices information, see
the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Prerequisites
1Remove the base cover. See "Removing the Base Cover" on page 12.
2Remove the battery. See "Removing the Battery" on page 14.
Procedure
CAUTION: To prevent damage to the memory-module connector, do
not use tools to spread the memory-module securing clips.
1Using your fingertips, carefully spread apart the securing clips on each end of the
memory-module connector until the memory module pops up.
2Remove the memory module from the memory-module connector.
1 memory-module connector 2 securing clips (2)
3memorymodule
1
3
2
book.book Page 16 Monday, June 24, 2013 10:53 AM

Replacing the Memory Module(s) | 17
Replacing the Memory Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. After working inside your computer,
follow the instructions in "After Working Inside Your Computer" on
page 11. For additional safety best practices information, see
the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1Align the notch on the memory module with the tab on the memory-module
connector.
2Slide the memory module firmly into the slot at a 45-degree angle, and press the
memory module down until it clicks into place. If you do not hear the click, remove
the memory module and reinstall it.
NOTE: If the memory module is not installed properly, the computer may
not boot.
Postrequisites
1Replace the battery. See "Replacing the Battery" on page 15.
2Replace the base cover. See "Replacing the Base Cover" on page 13.
3Follow the instructions in "After Working Inside Your Computer" on page 11.
book.book Page 17 Monday, June 24, 2013 10:53 AM

18 | Removing the Secondary Hard-Drive (optional)
Removing the Secondary Hard-Drive
(optional)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 9. After working inside your computer,
follow the instructions in "After Working Inside Your Computer" on
page 11. For additional safety best practices information, see
the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is On or in Sleep state.
CAUTION: Hard drives are extremely fragile. Exercise care when
handling the hard drive.
NOTE: The secondary hard-drive or solid-state drive is optional and can be installed
in the optical drive bay.
Prerequisites
1Remove the base cover. See "Removing the Base Cover" on page 12.
2Remove the battery. See "Removing the Battery" on page 14.
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Removing the Secondary Hard-Drive (optional) | 19
Procedure
1Remove the screws that secure the secondary hard-drive assembly to the computer
base.
2Carefully lift the secondary hard-drive assembly and then lift the latches to release
the secondary hard-drive cable from the system-board connector.
3Lift the secondary hard-drive assembly off the computer base.
1 secondary hard-drive cable 2 connector latches (2)
3 screws (4) 4 secondary hard-drive assembly
1
2
3
4
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20 | Removing the Secondary Hard-Drive (optional)
4Turn the secondary hard-drive assembly over.
5Remove the screw that secures the secondary hard-drive assembly to the main
bracket.
6Slide and lift the secondary hard-drive assembly off the main bracket.
1 secondary hard-drive assembly 2 main bracket
3screw
3
2
1
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