Dell Inspiron 17 5000 Series User manual

Inspiron 17 5000
Service Manual
Computer Model: Inspiron 17-5758
Regulatory Model: P28E
Regulatory Type: P28E001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in
the United States and/or other jurisdictions. All other marks and names mentioned herein
may be trademarks of their respective companies.
2016 - 08
Rev. A01

Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools.................................................................................11
After working inside your computer..............................13
Removing the battery...................................................14
Procedure................................................................................................14
Replacing the battery...................................................16
Procedure................................................................................................16
Removing the base cover............................................. 17
Prerequisites............................................................................................ 17
Procedure................................................................................................ 17
Replacing the base cover............................................. 19
Procedure................................................................................................19
Post-requisites.........................................................................................19
Removing the hard drive..............................................20
Prerequisites........................................................................................... 20
Procedure............................................................................................... 20
Replacing the hard drive.............................................. 23
Procedure............................................................................................... 23
Post-requisites........................................................................................23
3

Removing the memory modules...................................24
Prerequisites........................................................................................... 24
Procedure............................................................................................... 24
Replacing the memory modules................................... 26
Procedure............................................................................................... 26
Post-requisites........................................................................................ 27
Removing the wireless card......................................... 28
Prerequisites........................................................................................... 28
Procedure............................................................................................... 28
Replacing the wireless card......................................... 30
Procedure............................................................................................... 30
Post-requisites........................................................................................30
Removing the coin-cell battery.....................................31
Prerequisites............................................................................................31
Procedure................................................................................................31
Replacing the coin-cell battery.................................... 33
Procedure............................................................................................... 33
Post-requisites........................................................................................33
Removing the keyboard............................................... 34
Prerequisites........................................................................................... 34
Procedure............................................................................................... 34
Replacing the keyboard................................................37
Procedure............................................................................................... 37
Post-requisites........................................................................................ 37
4

Replacing the optical drive...........................................38
Prerequisites........................................................................................... 38
Procedure............................................................................................... 39
Removing the optical drive.......................................... 42
Procedure............................................................................................... 42
Post-requisites........................................................................................42
Removing the computer base...................................... 43
Prerequisites........................................................................................... 43
Procedure............................................................................................... 43
Replacing the computer base.......................................48
Procedure............................................................................................... 48
Post-requisites........................................................................................48
Removing the speakers................................................49
Prerequisites........................................................................................... 49
Procedure............................................................................................... 49
Replacing the speakers................................................ 51
Procedure................................................................................................51
Post-requisites.........................................................................................51
Removing the optical-drive interposer.........................52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the optical-drive interposer......................... 54
Procedure............................................................................................... 54
Post-requisites........................................................................................54
5

Removing the I/O board.............................................. 55
Prerequisites...........................................................................................55
Procedure...............................................................................................55
Replacing the I/O board...............................................57
Procedure............................................................................................... 57
Post-requisites........................................................................................57
Removing the heat-sink assembly................................58
Prerequisites...........................................................................................58
Procedure (discrete graphics card).........................................................58
Procedure (integrated graphics card).....................................................59
Replacing the heat-sink assembly................................ 61
Procedure................................................................................................61
Post-requisites.........................................................................................61
Removing the system board........................................ 63
Prerequisites........................................................................................... 63
Procedure............................................................................................... 64
Replacing the system board.........................................68
Procedure............................................................................................... 68
Post-requisites........................................................................................69
Removing the battery-connector board.......................70
Prerequisites........................................................................................... 70
Procedure............................................................................................... 70
Replacing the battery-connector board....................... 72
Procedure............................................................................................... 72
Post-requisites........................................................................................ 72
6

Removing the power-adapter port...............................73
Prerequisites........................................................................................... 73
Procedure............................................................................................... 73
Replacing the power-adapter port............................... 75
Procedure............................................................................................... 75
Post-requisites........................................................................................75
Removing the display assembly....................................76
Prerequisites........................................................................................... 76
Procedure............................................................................................... 76
Replacing the display assembly....................................79
Procedure............................................................................................... 79
Post-requisites........................................................................................79
Removing the power-button board...............................81
Prerequisites............................................................................................81
Procedure................................................................................................81
Replacing the power-button board.............................. 83
Procedure............................................................................................... 83
Post-requisites........................................................................................83
Removing the palm-rest assembly............................... 85
Prerequisites...........................................................................................85
Procedure............................................................................................... 85
Replacing the palm-rest assembly................................87
Procedure............................................................................................... 87
Post-requisites........................................................................................ 87
7

Removing the display bezel..........................................88
Prerequisites........................................................................................... 88
Procedure............................................................................................... 88
Replacing the display bezel..........................................90
Procedure............................................................................................... 90
Post-requisites........................................................................................90
Removing the display panel.......................................... 91
Prerequisites............................................................................................91
Procedure................................................................................................91
Replacing the display panel..........................................95
Procedure............................................................................................... 95
Post-requisites........................................................................................95
Removing the display hinges........................................97
Prerequisites........................................................................................... 97
Procedure............................................................................................... 97
Replacing the display hinges........................................99
Procedure............................................................................................... 99
Post-requisites........................................................................................99
Removing the camera................................................. 101
Prerequisites.......................................................................................... 101
Procedure.............................................................................................. 101
Replacing the camera.................................................103
Procedure..............................................................................................103
Post-requisites...................................................................................... 103
8

Removing the display cable........................................ 104
Prerequisites..........................................................................................104
Procedure..............................................................................................104
Replacing the display cable........................................ 106
Procedure..............................................................................................106
Post-requisites...................................................................................... 106
Removing the display back-cover and antenna
assembly.................................................................... 107
Prerequisites..........................................................................................107
Procedure..............................................................................................108
Replacing the display back-cover and antenna
assembly.................................................................... 109
Procedure..............................................................................................109
Post-requisites...................................................................................... 109
Flashing the BIOS........................................................ 111
Getting help and contacting Dell................................. 112
Self-help resources.................................................................................112
Contacting Dell.......................................................................................113
9

Before working inside your
computer
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
The shut-down instruction varies depending on the operating system installed on
your computer.
– Windows 10: Click Start → Power → Shut down.
– Windows 8.1: On the Start screen, Click the power icon → Shut down.
– Windows 7: Click Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all cables such as telephone cables and network cables, from your
computer.
5 Disconnect all attached devices and peripherals, such as keyboard, mouse, and
monitor, from your computer.
6 Remove any media card and optical disc from your computer, if applicable.
7 Close the display and turn the computer over.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
10