Dell Inspiron 5584 User manual

Inspiron 5584
Service Manual
Regulatory Model: P85F
Regulatory Type: P85F001

Identifier GUID-5B8DE7B7-879F-45A4-88E0-732155904029
Status Released
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Identifier GUID-089FFA4B-3A62-4B51-BDE1-309C58A451D9
Status Released
© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2019 - 02
Rev. A00

Contents
1 Before working inside your computer............................................................................................................. 9
Before you begin ............................................................................................................................................................... 9
2 After working inside your computer..............................................................................................................10
3 Safety instructions........................................................................................................................................11
Electrostatic discharge—ESD protection...................................................................................................................... 11
ESD eld service kit .........................................................................................................................................................12
Components of an ESD eld service kit.................................................................................................................. 12
ESD protection summary ..........................................................................................................................................13
Transporting sensitive components................................................................................................................................13
Lifting equipment .......................................................................................................................................................13
4 Recommended tools.....................................................................................................................................14
5 Screw list..................................................................................................................................................... 15
6 Removing the base cover............................................................................................................................. 17
Procedure...........................................................................................................................................................................17
7 Replacing the base cover............................................................................................................................. 20
Procedure ........................................................................................................................................................................ 20
8 Removing the battery.................................................................................................................................. 23
Lithium-ion battery precautions..................................................................................................................................... 23
Prerequisites..................................................................................................................................................................... 23
Procedure..........................................................................................................................................................................23
9 Replacing the battery.................................................................................................................................. 25
Lithium-ion battery precautions..................................................................................................................................... 25
Procedure ........................................................................................................................................................................ 25
Post-requisites..................................................................................................................................................................26
10 Removing the memory modules..................................................................................................................27
Prerequisites..................................................................................................................................................................... 27
Procedure..........................................................................................................................................................................27
11 Replacing the memory modules.................................................................................................................. 29
Procedure ........................................................................................................................................................................ 29
Post-requisites..................................................................................................................................................................29
12 Removing the wireless card........................................................................................................................30
Prerequisites..................................................................................................................................................................... 30
Procedure..........................................................................................................................................................................30
Contents 3

13 Replacing the wireless card........................................................................................................................ 33
Procedure..........................................................................................................................................................................33
Post-requisites..................................................................................................................................................................34
14 Removing the fan....................................................................................................................................... 35
Prerequisites..................................................................................................................................................................... 35
Procedure..........................................................................................................................................................................35
15 Replacing the fan........................................................................................................................................37
Procedure .........................................................................................................................................................................37
Post-requisites..................................................................................................................................................................38
16 Removing the solid-state drive/Intel Optane memory module.................................................................... 39
Prerequisites..................................................................................................................................................................... 39
Procedure..........................................................................................................................................................................39
17 Replacing the solid-state drive/Intel Optane memory module.....................................................................42
Procedure to move the M.2 screw mount....................................................................................................................42
Procedure .........................................................................................................................................................................43
Post-requisites..................................................................................................................................................................45
18 Removing the hard drive.............................................................................................................................46
Prerequisites..................................................................................................................................................................... 46
Procedure..........................................................................................................................................................................46
19 Replacing the hard drive.............................................................................................................................49
Procedure ........................................................................................................................................................................ 49
Post-requisites................................................................................................................................................................. 50
20 Removing the speakers.............................................................................................................................. 51
Prerequisites......................................................................................................................................................................51
Procedure.......................................................................................................................................................................... 51
21 Replacing the speakers...............................................................................................................................53
Procedure ........................................................................................................................................................................ 53
Post-requisites..................................................................................................................................................................54
22 Removing the touchpad.............................................................................................................................55
Prerequisites.....................................................................................................................................................................55
Procedure......................................................................................................................................................................... 55
23 Replacing the touchpad............................................................................................................................. 57
Procedure .........................................................................................................................................................................57
Post-requisites................................................................................................................................................................. 58
24 Removing the heat sink..............................................................................................................................59
Prerequisites..................................................................................................................................................................... 59
4Contents

Procedure......................................................................................................................................................................... 59
25 Replacing the heat sink.............................................................................................................................. 61
Procedure ......................................................................................................................................................................... 61
Post-requisites..................................................................................................................................................................62
26 Removing the power-adapter port............................................................................................................. 63
Prerequisites..................................................................................................................................................................... 63
Procedure..........................................................................................................................................................................63
27 Replacing the power-adapter port............................................................................................................. 66
Procedure ........................................................................................................................................................................ 66
Post-requisites..................................................................................................................................................................67
28 Removing the I/O board............................................................................................................................ 68
Prerequisites..................................................................................................................................................................... 68
Procedure..........................................................................................................................................................................68
29 Replacing the I/O board............................................................................................................................. 71
Procedure ......................................................................................................................................................................... 71
Post-requisites..................................................................................................................................................................73
30 Removing the coin-cell battery.................................................................................................................. 74
Prerequisites......................................................................................................................................................................74
Procedure..........................................................................................................................................................................74
31 Replacing the coin-cell battery................................................................................................................... 76
Procedure..........................................................................................................................................................................76
Post-requisites..................................................................................................................................................................76
32 Removing the power-button board.............................................................................................................77
Prerequisites......................................................................................................................................................................77
Procedure..........................................................................................................................................................................77
33 Replacing the power-button board.............................................................................................................79
Procedure .........................................................................................................................................................................79
Post-requisites................................................................................................................................................................. 80
34 Removing the power button with ngerprint reader................................................................................... 81
Prerequisites......................................................................................................................................................................81
Procedure.......................................................................................................................................................................... 81
35 Replacing the power button with ngerprint reader...................................................................................83
Procedure .........................................................................................................................................................................83
Post-requisites..................................................................................................................................................................84
36 Removing the display assembly................................................................................................................. 85
Prerequisites..................................................................................................................................................................... 85
Contents 5

Procedure......................................................................................................................................................................... 85
37 Replacing the display assembly..................................................................................................................89
Procedure ........................................................................................................................................................................ 89
Post-requisites................................................................................................................................................................. 90
38 Removing the system board....................................................................................................................... 91
Prerequisites......................................................................................................................................................................91
Procedure.......................................................................................................................................................................... 91
39 Replacing the system board.......................................................................................................................95
Procedure......................................................................................................................................................................... 95
Post-requisites..................................................................................................................................................................98
Entering the Service Tag in the BIOS setup program................................................................................................. 98
40 Removing the palm-rest and keyboard assembly......................................................................................100
Prerequisites....................................................................................................................................................................100
Procedure........................................................................................................................................................................100
41 Replacing the palm-rest and keyboard assembly.......................................................................................102
Procedure........................................................................................................................................................................ 102
Post-requisites................................................................................................................................................................ 103
42 Removing the display bezel...................................................................................................................... 104
Prerequisites....................................................................................................................................................................104
Procedure........................................................................................................................................................................ 104
43 Replacing the display bezel.......................................................................................................................106
Procedure .......................................................................................................................................................................106
Post-requisites................................................................................................................................................................ 107
44 Removing the camera...............................................................................................................................108
Prerequisites....................................................................................................................................................................108
Procedure........................................................................................................................................................................ 108
45 Replacing the camera............................................................................................................................... 110
Procedure ........................................................................................................................................................................110
Post-requisites..................................................................................................................................................................111
46 Removing the display panel.......................................................................................................................112
Prerequisites.....................................................................................................................................................................112
Procedure.........................................................................................................................................................................112
47 Replacing the display panel....................................................................................................................... 115
Procedure ........................................................................................................................................................................115
Post-requisites.................................................................................................................................................................116
48 Removing the display hinges..................................................................................................................... 117
6Contents

Prerequisites.....................................................................................................................................................................117
Procedure......................................................................................................................................................................... 117
49 Replacing the display hinges..................................................................................................................... 119
Procedure ........................................................................................................................................................................119
Post-requisites................................................................................................................................................................ 120
50 Removing the display cable.......................................................................................................................121
Prerequisites.....................................................................................................................................................................121
Procedure.........................................................................................................................................................................121
51 Replacing the display cable....................................................................................................................... 123
Procedure ....................................................................................................................................................................... 123
Post-requisites................................................................................................................................................................ 124
52 Removing the display back-cover and antenna assembly..........................................................................125
Prerequisites....................................................................................................................................................................125
Procedure........................................................................................................................................................................ 125
53 Replacing the display back-cover and antenna assembly.......................................................................... 127
Procedure ....................................................................................................................................................................... 127
Post-requisites................................................................................................................................................................ 128
54 Device drivers.......................................................................................................................................... 129
Intel Chipset Software Installation Utility.....................................................................................................................129
Video drivers................................................................................................................................................................... 129
Intel Serial IO driver........................................................................................................................................................ 129
Intel Trusted Execution Engine Interface.....................................................................................................................129
Intel Virtual Button driver.............................................................................................................................................. 130
Wireless and Bluetooth drivers..................................................................................................................................... 130
55 System setup............................................................................................................................................131
System setup................................................................................................................................................................... 131
Entering BIOS setup program........................................................................................................................................131
Navigation keys................................................................................................................................................................131
Boot Sequence............................................................................................................................................................... 132
Clearing CMOS settings................................................................................................................................................ 132
Clearing BIOS (System Setup) and System passwords............................................................................................ 133
56 Troubleshooting........................................................................................................................................134
Flashing the BIOS...........................................................................................................................................................134
Flashing BIOS (USB key)...............................................................................................................................................134
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................................................................................. 135
Running the ePSA diagnostics................................................................................................................................135
System diagnostic lights................................................................................................................................................135
Enabling Intel Optane memory......................................................................................................................................136
Disabling Intel Optane memory..................................................................................................................................... 137
WiFi power cycle.............................................................................................................................................................137
Contents 7

Flea power release..........................................................................................................................................................138
57 Getting help and contacting Dell...............................................................................................................139
Self-help resources.........................................................................................................................................................139
Contacting Dell............................................................................................................................................................... 139
8 Contents

Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8
Status Released
Before working inside your computer
NOTE: The images in this document may dier from your computer depending on the conguration you ordered.
Identifier GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94
Status Released
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start > Power > Shut down.
NOTE: If you are using a dierent operating system, see the documentation of your operating system for shut-down
instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
1
Before working inside your computer 9

Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185
Status Released
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working on your computer.
3 Replace any media cards, discs, or any other parts that you removed before working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
2
10 After working inside your computer