Dell NOT22104 User manual

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DELL laptop G15 5530 (NOT22104)
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Dell G15 5530
Owner's Manual
Regulatory Model: P121F
Regulatory Type: P121F001
July 2023
Rev. A03
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Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
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Chapter 1: Views of Dell G15 5530................................................................................................. 7
Right........................................................................................................................................................................................7
Left..........................................................................................................................................................................................7
Top.......................................................................................................................................................................................... 8
Front....................................................................................................................................................................................... 9
Bottom..................................................................................................................................................................................10
Back.......................................................................................................................................................................................10
Service Tag...........................................................................................................................................................................11
Chapter 2: Set up your Dell G15 5530...........................................................................................12
Chapter 3: Specifications of Dell G15 5530.................................................................................. 14
Dimensions and weight..................................................................................................................................................... 14
Processor............................................................................................................................................................................. 14
Chipset................................................................................................................................................................................. 15
Operating system...............................................................................................................................................................16
Memory................................................................................................................................................................................ 16
External ports......................................................................................................................................................................16
Internal slots........................................................................................................................................................................ 17
Ethernet................................................................................................................................................................................17
Wireless module..................................................................................................................................................................17
Audio..................................................................................................................................................................................... 18
Storage................................................................................................................................................................................. 18
Keyboard.............................................................................................................................................................................. 18
Keyboard shortcuts........................................................................................................................................................... 19
Camera.................................................................................................................................................................................20
Touchpad............................................................................................................................................................................. 21
Power adapter.................................................................................................................................................................... 21
Battery................................................................................................................................................................................. 22
Display.................................................................................................................................................................................. 23
GPU—Integrated.............................................................................................................................................................. 24
GPU—Discrete.................................................................................................................................................................. 24
Operating and storage environment.............................................................................................................................24
ComfortView Plus............................................................................................................................................................. 25
Chapter 4: Working inside your computer....................................................................................26
Safety instructions............................................................................................................................................................26
Before working inside your computer.....................................................................................................................26
Safety precautions...................................................................................................................................................... 27
Electrostatic discharge—ESD protection............................................................................................................. 27
ESD field service kit ...................................................................................................................................................28
Transporting sensitive components........................................................................................................................29
After working inside your computer....................................................................................................................... 29
BitLocker....................................................................................................................................................................... 29
Contents
Contents 3
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Recommended tools......................................................................................................................................................... 29
Screw list.............................................................................................................................................................................29
Major components of Dell G15 5530.............................................................................................................................31
Chapter 5: Removing and installing Customer Replaceable Units (CRUs).................................... 34
Base cover.......................................................................................................................................................................... 34
Removing the base cover..........................................................................................................................................34
Installing the base cover............................................................................................................................................ 37
Solid-state drive................................................................................................................................................................ 39
Removing the solid-state drive ...............................................................................................................................39
Installing the solid-state drive.................................................................................................................................. 40
Wireless card...................................................................................................................................................................... 42
Removing the wireless card......................................................................................................................................42
Installing the wireless card........................................................................................................................................ 43
Memory................................................................................................................................................................................44
Removing the memory module.................................................................................................................................44
Installing the memory module...................................................................................................................................44
Speakers.............................................................................................................................................................................. 45
Removing the speakers..............................................................................................................................................45
Installing the speakers................................................................................................................................................46
Rear cover...........................................................................................................................................................................47
Removing the rear cover........................................................................................................................................... 47
Installing the rear cover............................................................................................................................................. 48
Chapter 6: Removing and installing Field Replaceable Units (FRUs)............................................ 50
Battery................................................................................................................................................................................. 50
Rechargeable Li-ion battery precautions.............................................................................................................. 50
Removing the battery................................................................................................................................................ 50
Installing the battery...................................................................................................................................................52
Touchpad.............................................................................................................................................................................53
Removing the touchpad.............................................................................................................................................53
Installing the touchpad...............................................................................................................................................54
Display assembly................................................................................................................................................................55
Removing the display assembly............................................................................................................................... 55
Installing the display assembly................................................................................................................................. 58
Keyboard-controller board...............................................................................................................................................61
Removing the keyboard-controller board...............................................................................................................61
Installing the keyboard-controller board.................................................................................................................61
Power-adapter port..........................................................................................................................................................62
Removing the power-adapter port......................................................................................................................... 62
Installing the power-adapter port............................................................................................................................63
System board..................................................................................................................................................................... 64
Removing the system board (Single-color keyboard)........................................................................................ 64
Installing the system board (Single-color keyboard).......................................................................................... 67
Removing the system board (Four-zone keyboard)........................................................................................... 70
Installing the system board (Four-zone keyboard)............................................................................................. 73
USB board........................................................................................................................................................................... 76
Removing the USB board.......................................................................................................................................... 76
Installing the USB board.............................................................................................................................................77
4Contents
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Ethernet and audio board................................................................................................................................................78
Removing the ethernet and audio board............................................................................................................... 78
Installing the ethernet and audio board..................................................................................................................79
Fan and heat-sink assembly............................................................................................................................................80
Removing the fan and heat-sink assembly .......................................................................................................... 80
Installing the fan and heat-sink assembly ............................................................................................................. 81
Power-button assembly...................................................................................................................................................82
Removing the power button.....................................................................................................................................82
Installing the power button....................................................................................................................................... 83
Palm-rest and keyboard assembly.................................................................................................................................84
Removing the palm-rest and keyboard assembly................................................................................................ 84
Installing the palm-rest and keyboard assembly.................................................................................................. 85
Chapter 7: Software.................................................................................................................... 87
Operating system.............................................................................................................................................................. 87
Drivers and downloads..................................................................................................................................................... 87
Chapter 8: Technology and components...................................................................................... 88
Chapter 9: BIOS setup.................................................................................................................89
Entering BIOS setup program........................................................................................................................................ 89
Navigation keys..................................................................................................................................................................89
One Time Boot menu........................................................................................................................................................89
System setup options.......................................................................................................................................................90
Updating the BIOS............................................................................................................................................................ 99
Updating the BIOS in Windows................................................................................................................................99
Updating the BIOS using the USB drive in Windows..........................................................................................99
Updating the BIOS in Linux and Ubuntu.............................................................................................................. 100
Updating the BIOS from the F12 One Time Boot menu...................................................................................100
System and setup password..........................................................................................................................................101
Assigning a system setup password...................................................................................................................... 101
Deleting or changing an existing system setup password................................................................................101
Clearing CMOS settings.................................................................................................................................................102
Clearing BIOS (System Setup) and System passwords.........................................................................................102
Chapter 10: Troubleshooting...................................................................................................... 103
Handling swollen rechargeable Li-ion batteries........................................................................................................103
Locate the Service Tag or Express Service Code of your Dell computer ............................................103
Dell SupportAssist Pre-boot System Performance Check diagnostics..............................................................104
Running the SupportAssist Pre-Boot System Performance Check.............................................................. 104
Built-in self-test (BIST)..................................................................................................................................................104
M-BIST......................................................................................................................................................................... 104
LCD Power rail test (L-BIST)................................................................................................................................. 105
LCD Built-in Self Test (BIST)................................................................................................................................. 105
System-diagnostic lights................................................................................................................................................106
Recovering the operating system................................................................................................................................107
Real-Time Clock (RTC Reset)...................................................................................................................................... 107
Backup media and recovery options........................................................................................................................... 107
Wi-Fi power cycle............................................................................................................................................................ 107
Contents 5
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Drain residual flea power (perform hard reset)........................................................................................................108
Chapter 11: Getting help and contacting Dell..............................................................................109
6 Contents
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Views of Dell G15 5530
Right
1. USB 3.2 Gen 1 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
Left
1. Network port
Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
2. Universal audio jack
Connect audio-output devices such as speakers, amplifiers, and so on.
3. Battery-status light
Indicates the battery-charge status.
Solid amber—Battery charge is low.
Blinking amber—Battery charge is critical.
Off—Battery is fully charged.
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Top
1. Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
2. Left-click area
Press to left-click.
3. Right-click area
Press to right-click.
4. Power button
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power
button for 10 seconds to force shut-down the computer.
NOTE: You can customize the power-button behavior in Windows. For more information, see Me and My Dell at
www.dell.com/support/manuals.
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Front
1. Camera
Enables you to video chat, capture photos, and record videos.
2. Camera-status light
Turns on when the camera is in use.
3. Microphone
Provides digital sound input for audio recording, voice calls, and so on.
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Bottom
1. Left speaker
Provides audio output.
2. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
components in your computer and access warranty information.
3. Right speaker
Provides audio output.
Back
1. USB 3.2 Gen 2 (Type-C) port with DisplayPort
Connect devices such as external storage devices, printers, and external displays. Provides data transfer rate of up to 10
Gbps.
Supports DisplayPort 1.4 and also enables you to connect an external display using a display adapter.
NOTE: This port is only available on computers shipped with an NVIDIA GeForce RTX 3050/4050/4060 graphics card.
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NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
2. HDMI port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
3. USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
4. Power-adapter port
Connect a power adapter to provide power to your computer and charge the battery.
Service Tag
The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in
your computer and access warranty information.
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Set up your Dell G15 5530
About this task
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Steps
1. Connect the power adapter and press the power button.
NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the
power adapter is connected to your computer when it is turned on for the first time.
2. Finish Windows setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an
offline account.
●On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended.
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Table 1. Locate Dell apps
Resources Description
My Dell
Centralized location for key Dell applications, help articles, and other important information about
your computer. It also notifies you about the warranty status, recommended accessories, and
software updates if available.
SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your
computer and automates the engagement process with Dell Technical support. It addresses
performance and stabilization issues, prevents security threats, monitors, and detects hardware
failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/
serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For
more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/
support.
Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer.
For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at
www.dell.com/support.
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Specifications of Dell G15 5530
Dimensions and weight
The following table lists the height, width, depth, and weight of your Dell G15 5530.
Table 2. Dimensions and weight
Description Values
Height:
Front height 21.28 mm (0.83 in.)
Rear height 26.15 mm (1.02 in.)
Width 357.26 mm (14.06 in.)
Depth 274.52 mm (10.80 in.)
Weight
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
2.81 kg (6.20 lb)
Processor
The following table lists the details of the processors supported by your Dell G15 5530.
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Table 3. Processor
Description Option one Option two Option three Option four
Processor type 13th Generation Intel
Core i5-13450HX
13th Generation Intel
Core i7-13650HX
13th Generation Intel
Core i7-13700HX
13th Generation Intel
Core i9-13900HX
Processor wattage 55 W 55 W 55 W 55 W
Processor total core
count 10 14 16 24
Performance-cores 6 6 8 8
Efficient-cores 4 8 8 16
Processor total thread
counts 16 20 24 32
NOTE: Intel® Hyper-Threading Technology is only available on Performance-cores.
Performance-cores frequency
Processor base
frequency 2.40 GHz 2.60 GHz 2.10 GHz 2.20 GHz
Maximum turbo
frequency Up to 4.60 GHz Up to 4.90 GHz Up to 5 GHz Up to 5.40 GHz
Efficient-cores frequency
Processor base
frequency 1.80 GHz 1.90 GHz 1.50 GHz 1.60 GHz
Maximum turbo
frequency 3.40 GHz 3.60 GHz 3.70 GHz 3.90 GHz
NOTE: Processor clock speeds and thermal design power differ according to the thermal mode
selected in the My Dell app on your computer.
Processor cache 20 MB 24 MB 30 MB 36 MB
Integrated graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics
Chipset
The following table lists the details of the chipset supported by your Dell G15 5530.
Table 4. Chipset
Description Values
Chipset HM770
Processor 13th Generation Intel Core i5/i7/i9
DRAM bus width 64-bit
Flash EPROM 32 MB
PCIe bus Up to Gen4
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Operating system
Your Dell G15 5530 supports the following operating systems:
●Windows 11 Professional, 64-bit
●Windows 11 Home, 64-bit
●Ubuntu 20.04 LTS, 64-bit
Memory
The following table lists the memory specifications of your Dell G15 5530.
Table 5. Memory specifications
Description Values
Memory slots Two-SODIMM slots
Memory type DDR5
Memory speed 4800
Maximum memory configuration 32 GB
Minimum memory configuration 8 GB
Memory size per slot 8 GB or 16 GB
Memory configurations supported ●8 GB, 1 x 8 GB, DDR5, 4800 MHz
●16 GB, 1 x 16 GB, DDR5, 4800 MHz
●16 GB, 2 x 8 GB, DDR5, 4800 MHz, dual-channel
●32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel
External ports
The following table lists the external ports of your Dell G15 5530.
Table 6. External ports
Description Values
Network port One RJ-45 port
USB ports ●Three USB 3.2 Gen 1 ports
●One USB 3.2 Gen 2 (Type-C) with DisplayPort
Audio port One universal audio jack
Video port One HDMI 2.1 port
Media-card reader Not applicable
Power-adapter port One 7.4 mm x 5.1 mm power-adapter port
Security-cable slot Not supported
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Internal slots
The following table lists the internal slots of your Dell G15 5530.
Table 7. Internal slots
Description Values
M.2 ●One M.2 2230 slot for WiFi and Bluetooth combo card
●Two M.2 2230/2280 slots for solid-state drives
NOTE: To learn more about the features of different
types of M.2 cards, search in the Knowledge Base
Resource at www.dell.com/support.
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Dell G15 5530.
Table 8. Ethernet specifications
Description Values
Model number Realtek RTL8111H PCI-e 1 Gigabit ethernet controller
Transfer rate 10/100/1000 Mbps
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Dell G15 5530.
Table 9. Wireless module specifications
Description Values
Model number Intel AX201
Transfer rate 2400 Mbps
Frequency bands supported 2.4 GHz/5 GHz
Wireless standards ●WiFi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●Wi-Fi 6 (WiFi 802.11ax)
Encryption ●64-bit/128-bit WEP
●AES-CCMP
●TKIP
Bluetooth wireless card Bluetooth 5.2
NOTE: The version of the Bluetooth wireless card may
vary depending on the operating system that is installed
on your computer.
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Audio
The following table lists the audio specifications of your Dell G15 5530.
Table 10. Audio specifications
Description Values
Audio controller Realtek ALC3204
Stereo conversion Supported
Internal audio interface High definition audio
External audio interface One universal audio jack
Number of speakers Two
Internal-speaker amplifier Supported
External volume controls Keyboard shortcut controls
Speaker output:
Average speaker output 2 x 2 W = 4 W
Peak speaker output 2 x 2.5 W = 5 W
Subwoofer output Not supported
Microphone One microphone in camera assembly
Storage
This section lists the storage options on your Dell G15 5530.
Your Dell G15 5530 supports one of the following storage configurations:
●One M.2 2230 or M.2 2280 solid-state drive
●Two M.2 2230 or M.2 2280 solid-state drives
The primary drive of your Dell G15 5530 is installed in solid-state drive slot one.
Table 11. Storage specifications
Storage type Interface type Capacity
M.2 2230 solid-state drive PCIe NVMe Gen4 x4 Up to 1 TB
M.2 2280 solid-state drive PCIe NVMe Gen4 x4 Up to 2 TB
Keyboard
The following table lists the keyboard specifications of your Dell G15 5530.
Table 12. Keyboard specifications
Description Values
Keyboard type ●Single-color backlit (white) keyboard
●Single-color backlit (hot coral) keyboard
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Table 12. Keyboard specifications(continued)
Description Values
●Four-zone RGB backlit keyboard
Keyboard layout QWERTY
Number of keys ●United States and Canada: 101 keys
●United Kingdom: 102 keys
●Japan: 105 keys
Keyboard size X=18.70 mm key pitch
Y=18.05 mm key pitch
Keyboard shortcuts Some keys on your keyboard have two symbols on them.
These keys can be used to type alternate characters or to
perform secondary functions. To type the alternate character,
press Shift and the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the
function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts
remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform
secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is
pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2,
2is typed out; if you press Shift + 2, @is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom
of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to
the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled
by pressing fn + Esc. Subsequently, multi-media control can be invoked by pressing fn and the respective function key. For
example, mute audio by pressing fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in
BIOS setup program.
Table 13. List of keyboard shortcuts
Keys Description
Launch Windows Connect to display connected
Bluetooth devices
Adjust keyboard backlight brightness
Switch to external display
Disable/enable Game Shift
Decrease display brightness
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