Dell P181G001 User manual

Latitude 5340/Latitude 5340 2-in-1
Owner's Manual
Regulatory Model: P181G/P182G
Regulatory Type: P181G001/P182G001
April 2023
Rev. A01

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Views of Latitude 5340/Latitude 5340 2-in-1................................................................ 7
Right........................................................................................................................................................................................7
Left..........................................................................................................................................................................................8
Top.......................................................................................................................................................................................... 9
Front......................................................................................................................................................................................10
Bottom...................................................................................................................................................................................11
Service Tag...........................................................................................................................................................................11
Modes................................................................................................................................................................................... 12
Battery charge and status light .....................................................................................................................................14
Chapter 2: Set up your Latitude 5340/Latitude 5340 2-in-1......................................................... 15
Chapter 3: Specifications of Latitude 5340/Latitude 5340 2-in-1................................................. 17
Dimensions and weight..................................................................................................................................................... 17
Processor............................................................................................................................................................................. 17
Chipset..................................................................................................................................................................................18
Operating system...............................................................................................................................................................18
Memory................................................................................................................................................................................ 19
External ports......................................................................................................................................................................19
Internal slots....................................................................................................................................................................... 20
Wireless module.................................................................................................................................................................20
WWAN module...................................................................................................................................................................20
Audio.....................................................................................................................................................................................22
Storage................................................................................................................................................................................ 22
Keyboard..............................................................................................................................................................................23
Keyboard function keys................................................................................................................................................... 23
Camera.................................................................................................................................................................................24
Touchpad.............................................................................................................................................................................25
Power adapter................................................................................................................................................................... 25
Battery................................................................................................................................................................................. 26
Display.................................................................................................................................................................................. 27
Fingerprint reader (optional).......................................................................................................................................... 28
Sensor .................................................................................................................................................................................29
GPU—Integrated.............................................................................................................................................................. 29
Hardware security.............................................................................................................................................................29
Smart-card reader.............................................................................................................................................................30
Contactless smart-card reader................................................................................................................................ 30
Contacted smart-card reader................................................................................................................................... 31
Operating and storage environment.............................................................................................................................32
Dell Support policy............................................................................................................................................................ 32
ComfortView Plus............................................................................................................................................................. 33
Using the privacy shutter................................................................................................................................................ 33
Dell Optimizer.....................................................................................................................................................................34
Contents
Contents 3

Chapter 4: Working inside your computer....................................................................................35
Safety instructions............................................................................................................................................................35
Before working inside your computer.....................................................................................................................35
Safety precautions...................................................................................................................................................... 36
Electrostatic discharge—ESD protection............................................................................................................. 36
ESD field service kit ...................................................................................................................................................37
Transporting sensitive components........................................................................................................................38
After working inside your computer........................................................................................................................38
BitLocker....................................................................................................................................................................... 38
Recommended tools......................................................................................................................................................... 38
Screw list.............................................................................................................................................................................39
Major components of Latitude 5340/Latitude 5340 2-in-1....................................................................................40
Chapter 5: Removing and installing Customer Replaceable Units (CRUs).................................... 43
SIM card tray......................................................................................................................................................................43
Removing the SIM card tray.....................................................................................................................................43
Installing the SIM card tray....................................................................................................................................... 44
Base cover.......................................................................................................................................................................... 45
Removing the base cover..........................................................................................................................................45
Installing the base cover............................................................................................................................................ 48
WLAN card......................................................................................................................................................................... 50
Removing the WLAN card.........................................................................................................................................50
Installing the WLAN card............................................................................................................................................51
WWAN card........................................................................................................................................................................ 52
Removing the WWAN 5G card................................................................................................................................ 52
Installing the WWAN 5G card...................................................................................................................................53
Removing the WWAN 4G card................................................................................................................................ 55
Installing the WWAN 4G card...................................................................................................................................56
M.2 solid-state drive.........................................................................................................................................................57
Removing the M.2 2230 solid-state drive............................................................................................................. 57
Installing the M.2 2230 solid-state drive............................................................................................................... 58
Fan........................................................................................................................................................................................ 60
Removing the fan........................................................................................................................................................ 60
Installing the fan........................................................................................................................................................... 61
Chapter 6: Removing and installing Field Replaceable Units (FRUs)............................................ 63
Battery................................................................................................................................................................................. 63
Removing the battery.................................................................................................................................................63
Installing the battery...................................................................................................................................................64
Battery cable...................................................................................................................................................................... 65
Removing the battery cable......................................................................................................................................65
Installing the battery cable........................................................................................................................................66
Coin-cell battery................................................................................................................................................................ 67
Removing the coin-cell battery................................................................................................................................ 67
Installing the coin-cell battery..................................................................................................................................68
Heat sink..............................................................................................................................................................................69
Removing the heat sink............................................................................................................................................. 69
Installing the heat sink................................................................................................................................................70
4Contents

System board......................................................................................................................................................................72
Removing the system board..................................................................................................................................... 72
Installing the system board....................................................................................................................................... 74
Speakers.............................................................................................................................................................................. 76
Removing the speakers..............................................................................................................................................76
Installing the speakers................................................................................................................................................ 77
Power-button board......................................................................................................................................................... 79
Removing the power button..................................................................................................................................... 79
Installing the power button....................................................................................................................................... 80
Removing the power button with fingerprint reader..........................................................................................80
Installing the power button with fingerprint reader.............................................................................................81
Keyboard assembly........................................................................................................................................................... 82
Removing the keyboard assembly........................................................................................................................... 82
Installing the keyboard assembly............................................................................................................................. 84
Display assembly................................................................................................................................................................87
Removing the display assembly (laptop)............................................................................................................... 87
Installing the display assembly (laptop)................................................................................................................. 88
Display bezel........................................................................................................................................................................91
Removing the display bezel (laptop).......................................................................................................................91
Installing the display bezel.........................................................................................................................................92
Display hinges.....................................................................................................................................................................93
Removing the display hinges (laptop)....................................................................................................................93
Installing the display hinges (laptop)...................................................................................................................... 94
Display panel.......................................................................................................................................................................95
Removing the display panel (laptop)...................................................................................................................... 95
Installing the display panel (laptop)........................................................................................................................ 98
eDP cable...........................................................................................................................................................................100
Removing the eDP cable (laptop)......................................................................................................................... 100
Installing the eDP cable (laptop)............................................................................................................................ 101
Camera............................................................................................................................................................................... 102
Removing the camera (laptop)...............................................................................................................................102
Installing the camera (laptop).................................................................................................................................103
Display back cover...........................................................................................................................................................105
Removing the display back cover (laptop)..........................................................................................................105
Installing the display back-cover (laptop)............................................................................................................106
Sensor board.....................................................................................................................................................................107
Removing the sensor board (laptop).................................................................................................................... 107
Installing the sensor board (laptop)...................................................................................................................... 107
Smart card reader........................................................................................................................................................... 108
Removing the smart card reader (optional)........................................................................................................108
Installing the smart card reader (optional)..........................................................................................................109
SIM card slot filler............................................................................................................................................................ 110
Removing the SIM-card slot filler...........................................................................................................................110
Installing the SIM-card slot filler..............................................................................................................................111
Palm-rest assembly..........................................................................................................................................................112
Removing the palm-rest............................................................................................................................................112
Installing the palm-rest..............................................................................................................................................113
Chapter 7: Software................................................................................................................... 115
Operating system............................................................................................................................................................. 115
Contents 5

Drivers and downloads....................................................................................................................................................115
Chapter 8: BIOS setup................................................................................................................116
Entering BIOS setup program....................................................................................................................................... 116
Navigation keys.................................................................................................................................................................116
One Time Boot menu.......................................................................................................................................................116
System setup options...................................................................................................................................................... 117
Updating the BIOS...........................................................................................................................................................126
Updating the BIOS in Windows.............................................................................................................................. 126
Updating the BIOS using the USB drive in Windows........................................................................................ 126
Updating the BIOS in Linux and Ubuntu.............................................................................................................. 126
Updating the BIOS from the F12 One Time Boot menu................................................................................... 127
System and setup password......................................................................................................................................... 127
Assigning a system setup password......................................................................................................................128
Deleting or changing an existing system setup password............................................................................... 128
Clearing CMOS settings.................................................................................................................................................128
Clearing BIOS (System Setup) and System passwords.........................................................................................129
Chapter 9: Troubleshooting....................................................................................................... 130
Handling swollen rechargeable Li-ion batteries........................................................................................................130
Locate the Service Tag or Express Service Code of your Dell computer ............................................130
Dell SupportAssist Pre-boot System Performance Check diagnostics...............................................................131
Running the SupportAssist Pre-Boot System Performance Check............................................................... 131
Built-in self-test (BIST).................................................................................................................................................. 131
M-BIST.......................................................................................................................................................................... 131
LCD Power rail test (L-BIST)..................................................................................................................................132
LCD Built-in Self Test (BIST)..................................................................................................................................132
System-diagnostic lights................................................................................................................................................133
Recovering the operating system................................................................................................................................134
Recovering the operating system................................................................................................................................135
Real-Time Clock (RTC Reset)...................................................................................................................................... 135
Backup media and recovery options........................................................................................................................... 135
Wi-Fi power cycle............................................................................................................................................................135
Drain residual flea power (perform hard reset)........................................................................................................136
Chapter 10: Getting help and contacting Dell............................................................................. 137
6Contents

Views of Latitude 5340/Latitude 5340 2-in-1
Right
1. Nano-SIM card slot (optional)
Insert a nano-SIM card to connect to a mobile broadband network.
NOTE: Availability of the nano-SIM card slot depends on the region and configuration ordered.
2. Universal audio jack
Connect headphones or a headset (headphone and microphone combo).
3. USB 3.2 Gen 1 Type-C port with PowerShare
Connect devices such as an external storage device, printer, Type-C docking station or an external display.
Provides data transfer speeds up to 5 Gbps. Supports Power Delivery that enables two-way power supply between devices.
Provides up to 15 W power output that enables faster charging.
NOTE: If the charge on your computer's battery is less than 10 percent, you must connect the power adapter to charge
your computer, and USB devices connected to the PowerShare port. PowerShare enables you to charge your USB
devices even when your computer is turned off.
NOTE: Your computer supports USB Type-C charging. If you need an additional power adapter, search for a compatible
45 W Dell USB-C power adapter at www.dell.com.
NOTE: To expand the number of ports and connectors on your computer, connect it to a USB Type-C docking station.
Search for a compatible USB Type-C docking station at www.dell.com.
4. HDMI 2.0 port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
5. Security-cable slot (wedge-shaped)
Connect a security cable to prevent unauthorized movement of your computer.
1
Views of Latitude 5340/Latitude 5340 2-in-1 7

Left
1. USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
2. Thunderbolt 4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power Delivery
Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter.
Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4.
NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the
Knowledge Base Resource at www.dell.com/support.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
NOTE: Thunderbolt 4 supports two 4K displays or one 8K display.
3. Thunderbolt 4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power Delivery
Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter.
Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4.
NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the
Knowledge Base Resource at www.dell.com/support.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
NOTE: Thunderbolt 4 supports two 4K displays or one 8K display.
4. Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
NOTE: On certain computer models, the power and battery-status light are also used for diagnostics. For more
information, see the Troubleshooting section in your computer’s Service Manual.
5. Smart card reader (optional)
Provides authentication in a corporate networks using a smart card.
8Views of Latitude 5340/Latitude 5340 2-in-1

Top
1. Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power
button for 10 seconds to force shut-down the computer.
If the power button has a fingerprint reader, place your finger on the power button steadily to log in.
NOTE: The power-status light on the power button is available only on computers without the fingerprint reader.
Computers that are shipped with the fingerprint reader that is integrated on the power button will not have the
power-status light on the power button.
NOTE: You can customize the power-button behavior in Windows.
2. NFC/Contactless smart card reader (optional)
Provides contactless access of cards in corporate networks.
3. Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
Views of Latitude 5340/Latitude 5340 2-in-1 9

Front
1. Left microphone
Provides digital sound input for audio recording and voice calls.
2. Infrared emitter (optional)
Emits infrared light, which enables the infrared camera to sense and track motion.
3. Infrared camera (optional)
Enhances security when paired with Windows Hello face authentication.
4. Camera shutter
Slide the privacy shutter to the left to access the camera lens.
5. Camera
Enables you to video chat, capture photos, and record videos.
6. Camera-status light
Turns on when the camera is in use.
7. Ambient-light sensor
The sensor detects the ambient light and automatically adjusts the display brightness.
8. Right microphone
Provides digital sound input for audio recording and voice calls.
10 Views of Latitude 5340/Latitude 5340 2-in-1