Dell P181G001 User manual

Latitude 5340/Latitude 5340 2-in-1
Owner's Manual
Regulatory Model: P181G/P182G
Regulatory Type: P181G001/P182G001
April 2023
Rev. A01

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Views of Latitude 5340/Latitude 5340 2-in-1................................................................ 7
Right........................................................................................................................................................................................7
Left..........................................................................................................................................................................................8
Top.......................................................................................................................................................................................... 9
Front......................................................................................................................................................................................10
Bottom...................................................................................................................................................................................11
Service Tag...........................................................................................................................................................................11
Modes................................................................................................................................................................................... 12
Battery charge and status light .....................................................................................................................................14
Chapter 2: Set up your Latitude 5340/Latitude 5340 2-in-1......................................................... 15
Chapter 3: Specifications of Latitude 5340/Latitude 5340 2-in-1................................................. 17
Dimensions and weight..................................................................................................................................................... 17
Processor............................................................................................................................................................................. 17
Chipset..................................................................................................................................................................................18
Operating system...............................................................................................................................................................18
Memory................................................................................................................................................................................ 19
External ports......................................................................................................................................................................19
Internal slots....................................................................................................................................................................... 20
Wireless module.................................................................................................................................................................20
WWAN module...................................................................................................................................................................20
Audio.....................................................................................................................................................................................22
Storage................................................................................................................................................................................ 22
Keyboard..............................................................................................................................................................................23
Keyboard function keys................................................................................................................................................... 23
Camera.................................................................................................................................................................................24
Touchpad.............................................................................................................................................................................25
Power adapter................................................................................................................................................................... 25
Battery................................................................................................................................................................................. 26
Display.................................................................................................................................................................................. 27
Fingerprint reader (optional).......................................................................................................................................... 28
Sensor .................................................................................................................................................................................29
GPU—Integrated.............................................................................................................................................................. 29
Hardware security.............................................................................................................................................................29
Smart-card reader.............................................................................................................................................................30
Contactless smart-card reader................................................................................................................................ 30
Contacted smart-card reader................................................................................................................................... 31
Operating and storage environment.............................................................................................................................32
Dell Support policy............................................................................................................................................................ 32
ComfortView Plus............................................................................................................................................................. 33
Using the privacy shutter................................................................................................................................................ 33
Dell Optimizer.....................................................................................................................................................................34
Contents
Contents 3

Chapter 4: Working inside your computer....................................................................................35
Safety instructions............................................................................................................................................................35
Before working inside your computer.....................................................................................................................35
Safety precautions...................................................................................................................................................... 36
Electrostatic discharge—ESD protection............................................................................................................. 36
ESD field service kit ...................................................................................................................................................37
Transporting sensitive components........................................................................................................................38
After working inside your computer........................................................................................................................38
BitLocker....................................................................................................................................................................... 38
Recommended tools......................................................................................................................................................... 38
Screw list.............................................................................................................................................................................39
Major components of Latitude 5340/Latitude 5340 2-in-1....................................................................................40
Chapter 5: Removing and installing Customer Replaceable Units (CRUs).................................... 43
SIM card tray......................................................................................................................................................................43
Removing the SIM card tray.....................................................................................................................................43
Installing the SIM card tray....................................................................................................................................... 44
Base cover.......................................................................................................................................................................... 45
Removing the base cover..........................................................................................................................................45
Installing the base cover............................................................................................................................................ 48
WLAN card......................................................................................................................................................................... 50
Removing the WLAN card.........................................................................................................................................50
Installing the WLAN card............................................................................................................................................51
WWAN card........................................................................................................................................................................ 52
Removing the WWAN 5G card................................................................................................................................ 52
Installing the WWAN 5G card...................................................................................................................................53
Removing the WWAN 4G card................................................................................................................................ 55
Installing the WWAN 4G card...................................................................................................................................56
M.2 solid-state drive.........................................................................................................................................................57
Removing the M.2 2230 solid-state drive............................................................................................................. 57
Installing the M.2 2230 solid-state drive............................................................................................................... 58
Fan........................................................................................................................................................................................ 60
Removing the fan........................................................................................................................................................ 60
Installing the fan........................................................................................................................................................... 61
Chapter 6: Removing and installing Field Replaceable Units (FRUs)............................................ 63
Battery................................................................................................................................................................................. 63
Removing the battery.................................................................................................................................................63
Installing the battery...................................................................................................................................................64
Battery cable...................................................................................................................................................................... 65
Removing the battery cable......................................................................................................................................65
Installing the battery cable........................................................................................................................................66
Coin-cell battery................................................................................................................................................................ 67
Removing the coin-cell battery................................................................................................................................ 67
Installing the coin-cell battery..................................................................................................................................68
Heat sink..............................................................................................................................................................................69
Removing the heat sink............................................................................................................................................. 69
Installing the heat sink................................................................................................................................................70
4Contents

System board......................................................................................................................................................................72
Removing the system board..................................................................................................................................... 72
Installing the system board....................................................................................................................................... 74
Speakers.............................................................................................................................................................................. 76
Removing the speakers..............................................................................................................................................76
Installing the speakers................................................................................................................................................ 77
Power-button board......................................................................................................................................................... 79
Removing the power button..................................................................................................................................... 79
Installing the power button....................................................................................................................................... 80
Removing the power button with fingerprint reader..........................................................................................80
Installing the power button with fingerprint reader.............................................................................................81
Keyboard assembly........................................................................................................................................................... 82
Removing the keyboard assembly........................................................................................................................... 82
Installing the keyboard assembly............................................................................................................................. 84
Display assembly................................................................................................................................................................87
Removing the display assembly (laptop)............................................................................................................... 87
Installing the display assembly (laptop)................................................................................................................. 88
Display bezel........................................................................................................................................................................91
Removing the display bezel (laptop).......................................................................................................................91
Installing the display bezel.........................................................................................................................................92
Display hinges.....................................................................................................................................................................93
Removing the display hinges (laptop)....................................................................................................................93
Installing the display hinges (laptop)...................................................................................................................... 94
Display panel.......................................................................................................................................................................95
Removing the display panel (laptop)...................................................................................................................... 95
Installing the display panel (laptop)........................................................................................................................ 98
eDP cable...........................................................................................................................................................................100
Removing the eDP cable (laptop)......................................................................................................................... 100
Installing the eDP cable (laptop)............................................................................................................................ 101
Camera............................................................................................................................................................................... 102
Removing the camera (laptop)...............................................................................................................................102
Installing the camera (laptop).................................................................................................................................103
Display back cover...........................................................................................................................................................105
Removing the display back cover (laptop)..........................................................................................................105
Installing the display back-cover (laptop)............................................................................................................106
Sensor board.....................................................................................................................................................................107
Removing the sensor board (laptop).................................................................................................................... 107
Installing the sensor board (laptop)...................................................................................................................... 107
Smart card reader........................................................................................................................................................... 108
Removing the smart card reader (optional)........................................................................................................108
Installing the smart card reader (optional)..........................................................................................................109
SIM card slot filler............................................................................................................................................................ 110
Removing the SIM-card slot filler...........................................................................................................................110
Installing the SIM-card slot filler..............................................................................................................................111
Palm-rest assembly..........................................................................................................................................................112
Removing the palm-rest............................................................................................................................................112
Installing the palm-rest..............................................................................................................................................113
Chapter 7: Software................................................................................................................... 115
Operating system............................................................................................................................................................. 115
Contents 5

Drivers and downloads....................................................................................................................................................115
Chapter 8: BIOS setup................................................................................................................116
Entering BIOS setup program....................................................................................................................................... 116
Navigation keys.................................................................................................................................................................116
One Time Boot menu.......................................................................................................................................................116
System setup options...................................................................................................................................................... 117
Updating the BIOS...........................................................................................................................................................126
Updating the BIOS in Windows.............................................................................................................................. 126
Updating the BIOS using the USB drive in Windows........................................................................................ 126
Updating the BIOS in Linux and Ubuntu.............................................................................................................. 126
Updating the BIOS from the F12 One Time Boot menu................................................................................... 127
System and setup password......................................................................................................................................... 127
Assigning a system setup password......................................................................................................................128
Deleting or changing an existing system setup password............................................................................... 128
Clearing CMOS settings.................................................................................................................................................128
Clearing BIOS (System Setup) and System passwords.........................................................................................129
Chapter 9: Troubleshooting....................................................................................................... 130
Handling swollen rechargeable Li-ion batteries........................................................................................................130
Locate the Service Tag or Express Service Code of your Dell computer ............................................130
Dell SupportAssist Pre-boot System Performance Check diagnostics...............................................................131
Running the SupportAssist Pre-Boot System Performance Check............................................................... 131
Built-in self-test (BIST).................................................................................................................................................. 131
M-BIST.......................................................................................................................................................................... 131
LCD Power rail test (L-BIST)..................................................................................................................................132
LCD Built-in Self Test (BIST)..................................................................................................................................132
System-diagnostic lights................................................................................................................................................133
Recovering the operating system................................................................................................................................134
Recovering the operating system................................................................................................................................135
Real-Time Clock (RTC Reset)...................................................................................................................................... 135
Backup media and recovery options........................................................................................................................... 135
Wi-Fi power cycle............................................................................................................................................................135
Drain residual flea power (perform hard reset)........................................................................................................136
Chapter 10: Getting help and contacting Dell............................................................................. 137
6Contents

Views of Latitude 5340/Latitude 5340 2-in-1
Right
1. Nano-SIM card slot (optional)
Insert a nano-SIM card to connect to a mobile broadband network.
NOTE: Availability of the nano-SIM card slot depends on the region and configuration ordered.
2. Universal audio jack
Connect headphones or a headset (headphone and microphone combo).
3. USB 3.2 Gen 1 Type-C port with PowerShare
Connect devices such as an external storage device, printer, Type-C docking station or an external display.
Provides data transfer speeds up to 5 Gbps. Supports Power Delivery that enables two-way power supply between devices.
Provides up to 15 W power output that enables faster charging.
NOTE: If the charge on your computer's battery is less than 10 percent, you must connect the power adapter to charge
your computer, and USB devices connected to the PowerShare port. PowerShare enables you to charge your USB
devices even when your computer is turned off.
NOTE: Your computer supports USB Type-C charging. If you need an additional power adapter, search for a compatible
45 W Dell USB-C power adapter at www.dell.com.
NOTE: To expand the number of ports and connectors on your computer, connect it to a USB Type-C docking station.
Search for a compatible USB Type-C docking station at www.dell.com.
4. HDMI 2.0 port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
5. Security-cable slot (wedge-shaped)
Connect a security cable to prevent unauthorized movement of your computer.
1
Views of Latitude 5340/Latitude 5340 2-in-1 7

Left
1. USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
2. Thunderbolt 4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power Delivery
Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter.
Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4.
NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the
Knowledge Base Resource at www.dell.com/support.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
NOTE: Thunderbolt 4 supports two 4K displays or one 8K display.
3. Thunderbolt 4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power Delivery
Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter.
Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4.
NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the
Knowledge Base Resource at www.dell.com/support.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
NOTE: Thunderbolt 4 supports two 4K displays or one 8K display.
4. Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
NOTE: On certain computer models, the power and battery-status light are also used for diagnostics. For more
information, see the Troubleshooting section in your computer’s Service Manual.
5. Smart card reader (optional)
Provides authentication in a corporate networks using a smart card.
8Views of Latitude 5340/Latitude 5340 2-in-1

Top
1. Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power
button for 10 seconds to force shut-down the computer.
If the power button has a fingerprint reader, place your finger on the power button steadily to log in.
NOTE: The power-status light on the power button is available only on computers without the fingerprint reader.
Computers that are shipped with the fingerprint reader that is integrated on the power button will not have the
power-status light on the power button.
NOTE: You can customize the power-button behavior in Windows.
2. NFC/Contactless smart card reader (optional)
Provides contactless access of cards in corporate networks.
3. Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
Views of Latitude 5340/Latitude 5340 2-in-1 9

Front
1. Left microphone
Provides digital sound input for audio recording and voice calls.
2. Infrared emitter (optional)
Emits infrared light, which enables the infrared camera to sense and track motion.
3. Infrared camera (optional)
Enhances security when paired with Windows Hello face authentication.
4. Camera shutter
Slide the privacy shutter to the left to access the camera lens.
5. Camera
Enables you to video chat, capture photos, and record videos.
6. Camera-status light
Turns on when the camera is in use.
7. Ambient-light sensor
The sensor detects the ambient light and automatically adjusts the display brightness.
8. Right microphone
Provides digital sound input for audio recording and voice calls.
10 Views of Latitude 5340/Latitude 5340 2-in-1

Bottom
1. Speakers
Provide audio output.
2. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
components in your computer and access warranty information.
Service Tag
The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in
your computer and access warranty information.
Views of Latitude 5340/Latitude 5340 2-in-1 11

Modes
The following modes are applicable for your 2-in-1 computers.
Notebook
12 Views of Latitude 5340/Latitude 5340 2-in-1

Tablet
Stand
Tent
Views of Latitude 5340/Latitude 5340 2-in-1 13

Battery charge and status light
The following table lists the battery charge and status light behavior of your Latitude 5340/Latitude 5340 2-in-1.
Table 1. Battery charge and status light behavior
Power Source LED Behavior System Power State Battery Charge Level
AC Adapter Off S0 - S5 Fully Charged
AC Adapter Solid White S0 - S5 < Fully Charged
Battery Off S0 - S5 11-100%
Battery Solid Amber (590+/-3 nm) S0 - S5 < 10%
●S0 (ON) - System is turned on.
●S4 (Hibernate) - The system consumes the least power compared to all other sleep states. The system is almost at an OFF
state, expect for a trickle power. The context data is written to hard drive.
●S5 (OFF) - The system is in a shutdown state.
14 Views of Latitude 5340/Latitude 5340 2-in-1

Set up your Latitude 5340/Latitude 5340 2-
in-1
About this task
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Steps
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode. Connect the power adapter and press
the power button to turn on the computer.
2. Finish operating system setup.
For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu,
search in the Knowledge Base Resource at www.dell.com/support.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
●On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended.
2
Set up your Latitude 5340/Latitude 5340 2-in-1 15

Table 2. Locate Dell apps
Resources Description
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
SupportAssist is the smart technology that keeps your computer running at its best by optimizing
settings, detecting issues, removing viruses and notifies when you need to make system
updates. SupportAssist proactively checks the health of your system's hardware and software.
When an issue is detected, the necessary system state information is sent to Dell to begin
troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows
operating system. For more information, see SupportAssist for Home PCs User's Guide on
www.dell.com/serviceabilitytools.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For
more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/
support.
Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer.
For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at
www.dell.com/support.
16 Set up your Latitude 5340/Latitude 5340 2-in-1

Specifications of Latitude 5340/Latitude
5340 2-in-1
Dimensions and weight
The following table lists the height, width, depth, and weight of your Latitude 5340/Latitude 5340 2-in-1.
Table 3. Dimensions and weight
Description Values
Height:
Front height 16.79 mm (0.66 in.)
Rear height 18.44 mm (0.73 in.)
Width 305.70 mm (12.04 in.)
Depth 207.50 mm (8.17 in.)
Weight
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
●Laptop: 1.23 kg (2.71 lb)
●2-in-1: 1.35 kg (2.97 lb)
Processor
The following table lists the details of the processors supported by your Latitude 5340/Latitude 5340 2-in-1.
Table 4. Processor
Description Option one Option two Option three Option four
Processor type 13th Generation Intel Core
i3-1315U
13th Generation Intel
Core i5-1335U
13th Generation Intel
Core i5-1345U vPro
13th Generation Intel
Core i7-1365U vPro
Processor wattage 15 W 15 W 15 W 15 W
Processor total core
count 6 10 10 10
Performance-cores 2 2 2 2
Efficient-cores 4 8 8 8
Processor total thread
counts
NOTE: Intel
Hyper-Threading
Technology is
only available on
Performance-cores.
8 12 12 12
3
Specifications of Latitude 5340/Latitude 5340 2-in-1 17

Table 4. Processor (continued)
Description Option one Option two Option three Option four
Processor speed Up to 4.50 GHz Up to 4.60 GHz Up to 4.70 GHz Up to 5.20 GHz
Performance-cores frequency
Processor base
frequency 1.20 GHz 1.30 GHz 1.60 GHz 1.80 GHz
Maximum turbo
frequency 4.50 GHz 4.60 GHz 4.70 GHz 5.20 GHz
Efficient-cores frequency
Processor base
frequency 0.9 GHz 0.9 GHz 1.20 GHz 1.30 GHz
Maximum turbo
frequency 3.30 GHz 3.40 GHz 3.50 GHz 3.90 GHz
Processor cache 10 MB 12 MB 12 MB 12 MB
Integrated graphics Intel UHD Graphics Intel Iris Xe Graphics Intel Iris Xe Graphics Intel Iris Xe
Graphics
Chipset
The following table lists the details of the chipset supported by your Latitude 5340/Latitude 5340 2-in-1.
Table 5. Chipset
Description Values
Chipset Integrated in the processor
Processor 13th Generation Intel Core i3/i5/i7 processors
DRAM bus width 64-bit (for dual-channel)
Flash EPROM ●vPro: 16 MB + 32 MB
●Non-vPro: 32 MB
PCIe bus Up to Gen 4.0
Operating system
Your Latitude 5340/Latitude 5340 2-in-1 supports the following operating systems:
●Windows 11 Home
●Windows 11 Pro
●Windows 11 Pro Downgrade (Windows 10 Pro Image-factory installed + Windows 11 Pro DPK)
●Ubuntu Linux 22.04 LTS (applicable only for Latitude 5340 laptop and not for the 2-in-1 configuration)
18 Specifications of Latitude 5340/Latitude 5340 2-in-1

Memory
The following table lists the memory specifications of your Latitude 5340/Latitude 5340 2-in-1.
Table 6. Memory specifications
Description Values
Memory slots Dual-channel on-board memory
NOTE: Memory cannot be upgraded
Memory type LPDDR5
Memory speed 4800 MT/s
Maximum memory configuration 32 GB
Minimum memory configuration 8 GB
Memory size per slot 8 GB, 16 GB, or 32 GB
Memory configurations supported ●8 GB, LPDDR5, 4800 MT/s, dual-channel
●16 GB, LPDDR5, 4800 MT/s, dual-channel
●32 GB, LPDDR5, 4800 MT/s, dual-channel
External ports
The following table lists the external ports on your Latitude 5340/Latitude 5340 2-in-1.
Table 7. External ports
Description Values
USB ports ●One USB 3.2 Gen 1 port
●One USB 3.2 Gen 1 port with PowerShare
●Two Thunderbolt 4 port with DisplayPort Alt Mode/USB
Type-C/USB4/Power Delivery
NOTE: You can connect a Dell Docking Station to this
port. For more information, search in the Knowledge
Base Resource at www.dell.com/support.
Audio port One Universal audio jack
Video port/ports One HDMI 2.0 port
Media-card reader Not supported
Power-adapter port USB Type-C power input
Security-cable slot One security-cable slot (wedge-shaped)
Specifications of Latitude 5340/Latitude 5340 2-in-1 19

Internal slots
The following table lists the internal slots of your Latitude 5340/Latitude 5340 2-in-1.
Table 8. Internal slots
Description Values
M.2 ●One M.2 2230 slot for WiFi and Bluetooth card
●One M.2 2230 slot for solid-state drive
NOTE: To learn more about the features of different
types of M.2 cards, search in the Knowledge Base
Resource at www.dell.com/support.
Wireless module
The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Latitude 5340/Latitude
5340 2-in-1.
Table 9. Wireless module specifications
Description Option one Option two
Model number Realtek RTL8852BE Intel AX211
Transfer rate Up to 1201 Mbps Up to 2400 Mbps
Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz/6 GHz
Wireless standards ●Wi-Fi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●Wi-Fi 6 (WiFi 802.11ax)
●Wi-Fi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●Wi-Fi 6E (WiFi 802.11ax)
NOTE: Wi-Fi 6 is supported
in regions where Wi-Fi 6E is
unavailable.
Encryption ●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
Bluetooth wireless card Bluetooth 5.3 Bluetooth 5.3
NOTE: The version of the Bluetooth wireless card may vary depending on the
operating system that is installed on your computer.
WWAN module
The following table lists the Wireless Wide Area Network (WWAN) module supported on your Latitude 5340/Latitude 5340
2-in-1.
Table 10. WWAN module specifications
Description Option one Option two
Model number Intel 7560R (DW5823e, DW5823e-eSIM) Intel 5000 Global 5G Modem
20 Specifications of Latitude 5340/Latitude 5340 2-in-1