Dell E2724HS User manual

Monitor Model: E2724HS
Regulatory Model: E2724HSc
Dell E2724HS Monitor
User’s Guide

2 │
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2023 – 02
Rev. A00

│3
Contents
Safety instructions.......................... 6
About your monitor ..........................7
Package contents . . . . . . . . . . . . . . . . . . . . . . 7
Product features . . . . . . . . . . . . . . . . . . . . . . .9
Identifying parts and controls . . . . . . . . . . . . . . . 10
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Monitor specifications . . . . . . . . . . . . . . . . . . . 13
Speaker specifications . . . . . . . . . . . . . . . . . . . . . . . 14
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . 14
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . 15
Physical characteristics. . . . . . . . . . . . . . . . . . . . . . . 18
Environmental characteristics . . . . . . . . . . . . . . . . . . . 19
Plug-and-Play capability . . . . . . . . . . . . . . . . . . . . . . 20
LCD monitor quality and pixel policy . . . . . . . . . . . 20
Ergonomics. . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling and moving your display . . . . . . . . . . . . . 22
Maintenance guidelines . . . . . . . . . . . . . . . . . . 23
Cleaning your monitor. . . . . . . . . . . . . . . . . . . . . . . .23
Setting up the monitor. . . . . . . . . . . . . . . . . . . 25

4 │
Connecting the stand . . . . . . . . . . . . . . . . . . . 25
Connecting your monitor . . . . . . . . . . . . . . . . . 26
Connecting the VGA/HDMI/DP Cable (purchased separately) . . 26
Organizing cables . . . . . . . . . . . . . . . . . . . . . 27
Removing the stand . . . . . . . . . . . . . . . . . . . . 28
To remove the VESA cover. . . . . . . . . . . . . . . . . 29
Wall mounting (optional) . . . . . . . . . . . . . . . . . 30
Operating your monitor ......................31
Turning on the monitor . . . . . . . . . . . . . . . . . . 31
Using the control buttons . . . . . . . . . . . . . . . . . 32
Control buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the OSD lock function . . . . . . . . . . . . . . . 33
Use the Lock menu to lock the button(s). . . . . . . . . . . . . . 33
Use the front-panel control button to lock the button(s).. . . . .34
To unlock the button(s). . . . . . . . . . . . . . . . . . . . . . . 35
OSD controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the On-Screen Display (OSD) menu . . . . . . . . 37
Accessing the OSD menu . . . . . . . . . . . . . . . . . . . . . . 37
Setting the maximum resolution . . . . . . . . . . . . . . . . . . 52
Using the tilt, swivel, and height adjustment . . . . . . . 53
Tilt, swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 54
Troubleshooting ........................... 55
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . 57

│5
Common problems . . . . . . . . . . . . . . . . . . . . . 59
Product-specific problems . . . . . . . . . . . . . . . . 62
Appendix................................. 63
FCC notices (U.S. Only) and other regulatory information63
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . 63
EU product database for energy label and product
information sheet . . . . . . . . . . . . . . . . . . . . . 63

6 │Safety instructions
Safety instructions
Use the following safety guidelines to protect your monitor from potential damage
and to ensure your personal safety. Unless otherwise noted, each procedure
included in this document assumes that you have read the safety information that
shipped with your monitor.
Before using the monitor, read the safety information that is
shipped with your monitor and also printed on the product. Keep the
documentation at a secure location for future reference.
CAUTION: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
• Place the monitor on a solid surface and handle it carefully. The screen is fragile
and can be damaged if dropped or hit sharply.
• Always be sure that your monitor is electrically rated to operate with the AC
power available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can have
an adverse effect on the liquid crystal of the display.
• Connect the power cable from the monitor to a wall outlet that is near and
accessible. See Connecting your monitor.
• Do not place and use the monitor on a wet surface or near water.
• Do not subject the monitor to severe vibration or high impact conditions. For
example, do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period of
time.
• To avoid electric shock, do not attempt to remove any cover or touch the inside
of the monitor.
• Read these instructions carefully. Keep this document for future reference. Follow
all warnings and instructions marked on product.
• Certain monitors can be wall mounted using the VESA mount that is sold
separately. Ensure to use the correct VESA specifications as mentioned in the
wall mounting section of the User’s Guide.
For information on safety instructions, see the Safety, Environmental, and
Regulatory Information (SERI) document that is shipped with your monitor.

About your monitor │7
About your monitor
Package contents
Your monitor ships with the components shown in the table below. If any
component is missing, contact Dell. For more information, see Contact Dell.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
Component image Component description
Display
Stand riser
Stand base
VESA Screw Cover

8 │About your monitor
Component image Component description
Power cable (varies by
countries)
HDMI 1.4 cable
VGA cable (Only Japan region)
5
Dell P/N: XNW64 Rev. A00
F41G78S1700-*
2023-02
© 2023 Dell Inc. or its subsidiaries.
E2724HS
HDMI
21
5
34
www.dell.com/support/E2724HS
• Quick Setup Guide
• Safety, Environmental and
Regulatory Information

About your monitor │9
Product features
The Dell E2724HS monitor has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD) Panel with LED backlight. The monitor features include:
• 68.60 cm (27.0 in.) viewable area display (measured diagonally).
• Wide viewing angles of 178 degrees in vertical and horizontal directions.
• Static contrast ratio (3,000:1).
• Height adjustment capability.
• Dual built-in speakers.
• 1920 x 1080 resolution, with full-screen support for lower resolutions.
• Easy and simple connectivity with legacy and new systems via HDMI or
DisplayPort.
• Digital connectivity with DisplayPort or HDMI (Support FHD at 60 Hz as per
specified in HDMI 1.4).
• Plug and play capability if supported by your computer.
• On-Screen Display (OSD) adjustments for ease of setup and screen optimization.
• Removable stand and Video Electronics Standards Association (VESA) 100 mm
mounting holes for flexible mounting solutions.
• Security-lock slot.
• ≤0.3 W in Standby Mode.
• Supports Dell Display Manager.
• Optimize eye comfort with a TÜV-certified flicker-free screen.
• TÜV-certified ComfortView feature is designed to reduce the amount of blue light
emitted from the monitor to help optimize eye comfort.
WARNING: The possible long-term effects of blue light emission from
the monitor may cause damage to the eyes, which includes but is not limit-
ed to eye fatigue and digital eye strain. TÜV-certified ComfortView feature
is designed to reduce the amount of blue light emitted from the monitor to
optimize eye comfort.

10 │About your monitor
Identifying parts and controls
Front view
2
1
Control buttons
Label Description Use
1 Function buttons To access the on-screen display (OSD)
menu. (For more information, see
Using the control buttons)
2 Power On/Off button
(with LED indicator)
To turn the monitor on or off.
Solid white light indicates that the
monitor is turned on and functioning
normally. Blinking white light indicates
that the monitor is in Standby Mode.

About your monitor │11
Back view
SVCTag:
1234567
ExpressService
Code:
123456 789 0
S/N:CN-012345-
TV100-96N-001V
-A00
Dateof Mfg/生产日期/生產日期: December. 2020
Q40G024N-700-XXA
液晶显示器
型号:E2724HS
输入电源:
100-240V 50/60Hz,1.5A
中国制造
DELL E2724HS
F40GXXXXXXXXXX--XX
DELL E2724HS
FlatPanelMonitor /Monitor Plano Panel /Moniteur écran plat /液晶顯示器
ModelNo./Modelo /N°de modelo /型號/모델명/モデル番号: E2724HSc
정격입력/Entradadeenergía:100-240V 50/60Hz,1.5A
輸入電源:交流電壓100-240伏特,1.5安培,50/60赫茲
Consumodeenergía en operación: 16 Wh
Theequipmentmust be connected to an earthed mains socket-outlet.
L'appareildoitêtre branché sur une prise de courant munie d'une mise à la terre.
MadeinChina /Fabricado en China/сделанный в Китай /Fabriqué en Chine/중국 제조/中國製造
警語: 使用過度恐傷害視力。
www.dell.com/regulatory_compliance RaheenBusinessPark Limerick Ireland (for EU Only)
CANICES-003(B)/NMB-003(B) ForUKonly:OneCreechurch Place, London EC3A 5AF
(1)thisdevice may not cause harmful interference, and
R-R-E2K-E2724HSc
신청인:DELLINC.
제조자:L&TDisplayTechnology(Fujian)Ltd.(for Korea)
080-854-0066
ZU10104-22002 デル・テクノロジーズ
入力:100V~,1.5A,50/60Hz R33037
RoHS
220352-24
36922
IS13252(Part 1)/
IEC60950-1
R-41082465
www.bis.gov.in
1
3
2
4
5
without monitor stand with monitor stand
Label Description Use
1 Cable Management Clip Organizes the cables when the cables
are routed through the slot.
2 VESA mounting holes (100mm x
100mm-behind the VESA cover)
Wall mounting (optional) the
monitor using VESA-compatible wall
mount kit(100mm x 100mm).
NOTE: Wall mount kit is not
shipped with your monitor and is
sold separately.
3 Regulatory information label Lists the regulatory approvals.
4 Regulatory label (including
Barcode, serial number and
Service Tag label)
Lists the regulatory approvals. Refer
to this label if you need to contact
Dell for technical support.The Service
Tag is a unique alphanumeric identifier
that enables Dell service technicians
to identify the hardware components
in your computer and access warranty
information.
5 Stand thumbscrew Release stand from monitor.

12 │About your monitor
Side view
Bottom view
1 2 3 4 5 66
Bottom view without monitor stand
Label Description Use
1 Security-lock slot
(based on Kensington
Security Slot)
Secure your monitor using a security lock
(purchased separately) to prevent unauthorized
movement of your monitor.
2 Power port Connect the power cable
3 HDMI port Connect your computer with HDMI cable.
4 DP port Connect your computer with DP cable.
5 VGA port Connect your computer with VGA cable.
6 Speakers To produce audio output.

About your monitor │13
Monitor specifications
Model E2724HS
Screen type Active matrix-TFT LCD
Panel type Vertical Alignment
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
685.99 mm (27.01 in.)
597.89 mm (23.54 in.)
336.31 mm (13.24 in)
2010.77cm2(311.67 in.2)
Native resolution and
refresh rate
1920 x 1080 at 60Hz(HDMI 1.4/DP 1.2/VGA)
Pixel pitch 0.3114 mm x 0.3114 mm
Pixel per inch (PPI) 81.57
Viewing angle
Horizontal
Vertical
178° (typical)
178° (typical)
Luminance output 300 cd/m² (typical)
Contrast ratio 3000 to 1 (typical)
Faceplate coating Anti-glare with 3H hardness
Backlight LED edgelight system
Response time (Gray to
Gray）
8 ms (Normal mode)
5 ms (Fast mode)
Color depth 16.7 million colors
Color gamut 72% NTSC (CIE1931)
83% NTSC (CIE1976)
Connectivity 1 x HDMI (Ver 1.4)
1 x DP (Ver 1.2)
1 x VGA
Bezel width (edge of monitor to active area)

14 │About your monitor
Top
Left/Right
Bottom
7.54 mm
7.56 mm
20.47 mm
Adjustability
Tilt
Swivel (Lazy Susan)
Height Adjust
-5° to 21°
-173° to 173°
130+/-5 mm
Dell display manager
compatibility
Yes
Security Security-lock slot (cable lock optional purchase)
Built-in Speakers 2 x 1 W sound output
Speaker specifications
Speaker rated power 2 X 1W
Frequency Response 315Hz - 12.5kHz
Impedance 8 ohm
Resolution specifications
Model E2724HS
Horizontal scan range 30 kHz to 85 kHz (automatic)
Vertical scan range 56 Hz to 75 Hz (VGA)
48 Hz to 75 Hz (HDMI/DP)(automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz

About your monitor │15
Preset display modes
VGA / DP / HDMI Preset display modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal /
Vertical)
VESA,640 x 480 37.50 75.00 31.50 -/-
VESA,640 x 480 31.47 59.94 25.17 -/-
IBM,720 x 400 31.47 70.08 28.32 -/+
VESA,800 x 600 37.88 60.32 40.00 +/+
VESA,800 x 600 46.88 75.00 49.50 +/+
VESA,1024 x 768 48.36 60.00 65.00 -/-
VESA,1024 x 768 60.02 75.03 78.75 +/+
VESA,1152 x 864 67.50 75.00 108.00 +/+
VESA,1280 x 1024 63.98 60.02 108.00 +/+
VESA,1280 x 1024 79.98 75.02 135.00 +/+
VESA,1600 x 900 60.00 60.00 108.00 +/+
VESA,1920 x 1080 67.50 60.00 148.50 +/+

16 │About your monitor
Electrical specifications
Model E2724HS
Video input signals HDMI 1.4, 600mV for each differential line,100 ohm
input impedance per differential pair
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75
ohm input impedance
DP 1.2, 600 mV for each differential line, 100 ohm
input impedance per differential pair
AC input voltage/
frequency/current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A
Inrush current 120 V: 30 A (max.) at 0°C (cold start)
240 V: 60 A (max.) at 0°C (cold start)
Power consumption 0.3 W (Off mode)1
0.3 W (Standby Mode)1
17 W (On Mode)1
30 W (Max.)2
14.8 W (Pon)3
47.09 kWh (TEC)3
1As defined in EU 2019/2021 and EU 2019/2013.
2Max brightness and contrast setting.
3Pon: Power consumption of On mode as defined in Energy Star 8.0 version.
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
NOTE: This monitor is ENERGY STAR certified.

About your monitor │17
This product qualifies for ENERGY STAR in the factory default
settings which can be restored by “Factory Reset” function in
the OSD menu. Changing the factory default settings or enabling
other features may increase power consumption that could
exceed the ENERGY STAR specified limit.

18 │About your monitor
Physical characteristics
Model E2724HS
Signal cable type • Digital: detachable, HDMI, 19 pins
• Digital: detachable, DP, 20 pins (cable not included)
• Analog: detachable, D-Sub, 15 pins
Dimensions (with stand)
Height(Extended) 535.19 mm (21.07 in.)
Height(Compressed) 405.19 mm (15.95 in.)
Width 613.00 mm (24.13 in.)
Depth 217.22 mm (8.55 in.)
Dimensions (without stand)
Height 364.32 mm (14.34 in.)
Width 613.00 mm (24.13 in.)
Depth 51.00 mm (2.01 in.)
Stand dimensions
Height 268.74 mm (10.58 in.)
Width 265.52 mm (10.45 in.)
Depth 217.22 mm (8.55 in.)
Weight
Weight with packaging 7.73 kg (17.04 lb)
Weight with stand
assembly and cables
5.79 kg (12.76 lb)
Weight without stand
assembly (no cables)
3.89 kg (8.58 lb)
Weight of stand assembly 1.47 kg (3.24 lb)
Front-frame gloss Black frame 2-4 gloss units

About your monitor │19
Environmental characteristics
Model E2724HS
Compliant Standards
• ENERGY STAR certified monitor
• EPEAT registered where applicable. EPEAT registration varies by Country. See
www.epeat.net for registration status by country.
• RoHS-compliant
• TCO Certified & TCO Certified Edge
• BFR/PVC reduced (The circuit boards are made from BFR/PVC-free laminates)
• Arsenic-free glass and Mercury-free for the panel only
• Meets NFPA 99 leakage current requirement.
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating • Storage: -20°C to 60°C (-4°F to 140°F)
• Shipping: -20°C to 60°C (-4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating • Storage 5% to 90% (non-condensing)
• Shipping 5% to 90% (non-condensing)
Altitude
Operating
(maximum)
5,000 m (16,400 ft)
Non-operating
(maximum)
12,192 m (40,000 ft)
Thermal
dissipation
• 102.39 BTU/hour (maximum)
• 58.02 BTU/hour (typical)

20 │About your monitor
Plug-and-Play capability
You can install the monitor in any Plug-and-Play compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can
configure itself and optimize the monitor settings. Most monitor installations are
automatic, you can select different settings if desired. For more information about
changing the monitor settings, see Operating your monitor.
LCD monitor quality and pixel policy
During the LCD Monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state which are hard to see and do
not affect the display quality or usability. For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support site at www.dell.com/pixelguidelines.
Ergonomics
CAUTION: Improper or prolonged usage of keyboard may result in in-
jury.
CAUTION: Viewing the monitor screen for extended periods of time
may result in eye strain.
For comfort and efficiency, observe the following guidelines when setting up and
using your computer workstation:
• Position your computer so that the monitor and keyboard are directly in front of
you as you work. Special shelves are commercially available to help you correctly
position your keyboard.
• To reduce the risk of eye strain and neck, arm, back, or shoulder pain from using
the monitor for long period, we recommend you to:
1. Set the distance of the screen between 20 in. to 28 in. (50 cm - 70 cm) from
your eyes.
2. Blink frequently to moisten your eyes or wet your eyes with water after
prolonged usage of the monitor.
3. Take regular and frequent breaks for 20 minutes every two hours.
4. Look away from your monitor and gaze at a distant object at 20 feet away for
at least 20 seconds during the breaks.
5. Perform stretches to relieve tension in the neck, arm, back, and shoulders
during the breaks.