Dell UltraSharp UP2718Q User manual

Model: UP2718Q
Regulatory model: UP2718Qt
Dell UltraSharp UP2718Q
User’s Guide

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2017 – 05 Rev. A00

Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . 20
Setting Up the Monitor.................................. 21
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . 24
Adjusting the Rotation Display Settings of Your System . . . . . . . . 25
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . 29
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Operating the Monitor .................................. 31
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 31
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 34
Contents | 3

4| Contents
Troubleshooting .......................................50
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . 55
Appendix .............................................. 56
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . 56
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by country)
USB 3.0 upstream cable (enables
the USB ports on the monitor)
DP cable (DP to mDP)

6| About Your Monitor
HDMI cable
Drivers and Documentation
Contents:
• Devicedr ivers
• Quick Setup Guide
• User's Guide
• Dell DisplayManager Software
UltraSharp UP2718Q MonitorDell
™
P/N FV07F Rev. A00
P/N 790.A1U39.0001
May 2017
Madein China
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PremierColor
UP2718Q Color Calibration Factory Report
EveryDell UP2718Q is shipped incorporating pre-tuned
sRGBand AdobeRGB with average DeltaE<2. Color
andLuminance Uniformityis adjusted across the screen
tomeet DeltaE<2 and 97-102% respectively. This helps
preventsignificant color inconsistency or inaccuracy. In
addition,a tighter grey-scale tracking helps enable ultra-
smoothcolor gradation.
Beassured of Accurate, Precise and Consistent
OnscreenColor with every Dell Ultrasharp UP2718Q.
SerialNo.
Tester
Test
Equipment
CN0NGD827444555I066L
1
CA-310/CA-210
CA-2000S
Chroma2326/2235/2233
sRGB Avg.Delta E < 2AdobeRGBAvg. Delta E < 2
Grey-ScaleTrackingGamma
BrightnessUniformity (x,y, Y) Ref to Center Color Uniformity Delta E (L*a*b*) Ref to Center
12345
100% 100%100% 100%100%
678910
100% 100%100% 100%100%
11 12 13 14 15
100% 100%100% 100%100%
16 17 18 19 20
100% 100%100% 100%100%
21 22 23 24 25
100% 100%100% 100%100%
12345
0.05 0.10 0.06 0.05 0.14
678910
0.10 0.05 0.02 0.05 0.09
11 12 13 14 15
0.08 0.04 0.00 0.02 0.07
16 17 18 19 20
0.12 0.10 0.22 0.16 0.10
21 22 23 24 25
0.07 0.13 0.02 0.03 0.13
• Color Calibration Software
• Software Development Kit driver
•Drivers and documentation media
•Quick Setup Guide
•Safety, Environmental, and
Regulatory Information
•Factory Calibration Report
Product Features
The Dell UltraSharp UP2718Q monitor has an active matrix, thinfilm transistor (TFT),
liquid crystal display (LCD), and LED backlight. The monitor features include:
• 68.47 cm (27-inch) active area display (Measured diagonally) 3840 x 2160 (16:9
aspect ratio) resolution, plus full-screen support for lower resolutions.
• Tilt, swivel, pivot and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Extensive digital connectivity with DP, mDP, HDMI, and USB 3.0 helps future-proof
your monitor.
• Supports major color space standards for Adobe RGB, sRGB, REC2020,REC709 and
DCI-P3.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media includes an information file (INF), Image
color Matching File (ICM), Dell Display Manager software application and product
documentation.
• Security lock slot.
• Supports Asset Management Capability.
• Arsenic-Free glass and Mercury-Free for Panel only.
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• 0.3 W standby power when in the sleep mode.
• Compliance to ULTRA HD PREMIUM™ certification mark. (ULTRA HD PREMIUM™
logo is a trademark of UHD Alliance, Inc.)
• Optimize eye comfort with a flicker-free screen.
NOTE: The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView
feature is designed to reduce the amount of blue light emitted from the monitor to
optimize eye comfort.

About Your Monitor | 7
Identifying Parts and Controls
Front view
1 2
Label Description
1Function buttons (For more information, see Operating the Monitor)
2Power on/off button (with LED indicator)

8| About Your Monitor
Back View
7
6
1
2
3
5
4
DELL UP2718Q
FlatPanel Monitor / 䃠޳ު֘
ModelNo. / ֺ՚ UP2718Qt
InputRating / ૿ҵ࢛ 
100-240V~ 50/60Hz XXA
Madein China / Ӳଭ֪ И֢
Manufactureddate /࡬䙖ᰛᵕ
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UP2718Q
Удельнаямощность рабочего режима - X,XXX Вт/см
Потребляемаямощностьизделием врежиме ожидания - X,XX Вт
Потребляемаямощностьизделием ввыключенном режиме - X,XX Вт
2
FlatPanel Mo nitor / Monitor Pl ano Panel / Moniteu r à écran plat / 䃠޳桨֘
ModelNo. / Mod elo / Numéro de modè le /ֺ垹:
UP2718Qt
InputRating /Entrada / Daya Tegangan / Tensiond’entrée: 100-240V ~ 50/60Hz X.XA
忼ҵ朅࢛ сࡶ朅⺷100-240ѥࣔ, 1.6؍ׁ 50/60૙咬
Consumode energía: XX.X Wh
Consumode energía en modo de espera: X.XX Wh
Madein China / Fabricado en China / Fabriqués en Chine/ Сделано вКитае / 娸ଭ ֪ Иⴚ 
CANICES-3 (B)/NMB-3(B)
XUXXXXXX-XXXXX
MSIP-REM-WT1-UP2718Qt
㐔㷡㢬ஔWistronCorporation
Wistron InfoComm (Zhongshan) Corporation
㥐㦤㣄aGWistronInfoComm (Zhongshan) Corporation
A/S!㜤⢱㷌:080-854-0066
㥐㦤ạ 㩅ạ
Apparatetmå tilkoplesjordet stikkontakt.
Apparatenskallanslutas till jordat uttag.
Apparatetsstikprop skal tilsluttes en stikkontakt med jord,
somgiver forbindelse til stikproppens jord.
Laiteon liitettävä suojakoskettimilla varustettuun pistorasiaan.
XXXXX
И005-16
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䝕䝹ᰴᘧ఍♫
Raheen Business Park
Limerick Ireland
www.dell.com
R43004
RoHS
IDXXXXXXXXXX
ID XXXXXXXXXX
FlickerFree
www.tuv.com
ID
1419033926
LowBlueLight
Content
www.tuv.com
ID
1419033928
ઊ寉 ҅惐چ㔼⟆؞嫌ԃ
Label Description Use
1VESA mounting holes (100 mm x
100 mm-behind attached VESA
cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x 100
mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Release stand from monitor.
4Security lock slot Secures monitor with security cable lock
(sold separately).
5Barcode, serial number, and Service
Tag label
Refer to this label if you need to contact
Dell for technical support.
6Dell soundbar mounting slots Attaches the optional Dell soundbar.
NOTE: Please remove the plastic strip
covering the mounting slots before affixing
the Dell Soundbar.
Dell soundbar is sold separately.
7Cable management slot Use to organize cables by placing them
through the slot.

About Your Monitor | 9
Side View
Bottom View
123 4 56 78
9
Label Description Use
1AC power connector To connect the monitor power cable.
2HDMI 1 connector Connect your computer with HDMI cable.
3HDMI 2 connector
4DP connector (in) Connect your computer with DP cable.
5mDP connector (in) Connect your computer with DP to mDP cable.
6Audio line-out port Connect speakers to playback audio coming through
HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.
USB downstream port
Port with battery icon supports BC 1.2.

10 | About Your Monitor
7USB upstream ports Connect the USB cable that comes with your monitor
to the computer. Once this cable is connected, you
can use the USB downstream connectors on the
monitor.
8USB downstream ports Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on the
monitor. Port with battery icon supports BC 1.2.
9Stand lock Lock the stand to the monitor using a M3 x 6 mm
screw (screw not included).
Monitor Specifications
Screen type Active matrix - TFT LCD
Panel type In-plane switching Technology
Aspect ratio 16:9
Viewable image dimensions
Diagonal 68.47 cm (27 inches)
Active Area
Horizontal 596.74 mm (23.49 inches)
Vertical 335.66 mm (13.21 inches)
Area 200301.7 mm2(310.47 inches2)
Pixel pitch 0.1554 mm x 0.1554 mm
Pixel per inch (PPI) 163
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 400 cd/m² (typical)
1000 cd/m² (peak)
Contrast ratio 1000 to 1 (typical)
20,000 to 1 (peak)
Display screen coating Anti-glare treatment of the front polarizer (3H) hard coating
Backlight White LED, Direct type system
Response Time (Gray to
Gray)
6 ms (FAST mode)
8 ms (NORMAL mode)
Color depth 1.07 Billion colors
Color gamut* 100% Adobe RGB
100% sRGB
97.7% DCI-P3
76.9% REC2020
Calibration accuracy Delta E < 2 (average)

About Your Monitor | 11
Connectivity •1 x DP 1.4 (HDCP 1.4/2.2)
•1 x mDP 1.4 (HDCP 1.4/2.2)
•2 x HDMI 2.0a (HDCP 1.4/2.2)
•2 x USB 3.0 downstream port
•2 x USB 3.0 with BC1.2 charging capability at 2A (max)
•2 x USB 3.0 upstream port
•1 x Analog audio line out (3.5mm jack)
Border width (edge of
monitor to active area)
13.79 mm (Top/Left/Right)
17.59 mm (Bottom)
Adjustability
Height adjustable stand 145 mm
Tilt -5° to 21°
Swivel -45° to 45°
Pivot 0° to 90°
Cable management Yes
Dell Display Manager
(DDM) Compatibility
Easy Arrange and other key features
Security Security lock slot (cable lock sold separately) Anti-theft
stand lock slot (to panel)
NOTE *: at panel native only, under Custom Mode preset.
Resolution Specifications
Horizontal scan range 30 kHz to 140 kHz (DP/HDMI)
Vertical scan range 24 Hz to 75 Hz (DP/HDMI)
Maximum preset resolution 3840 x 2160 at 60 Hz
Video display capabilities
(DP & HDMI playback)
480p, 576p, 720p, 1080i, 1080p, UHD

12 | About Your Monitor
Preset Display Modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency (Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 2560 x 1440-R 88.787 59.95 241.5 +/-
VESA, 3840 x 2160 65.68 30.0 262.75 +/+
VESA, 3840 x 2160 133.313 60.0 533.25 +/+
VESA, 3840 x 2160 135.0 60.0 594.0 +/+
Electrical Specifications
Video input signals •Digital video signal for each dierential line.
Per dierential line at 100 ohm impedance.
•DP/HDMI signal input support
Input voltage/ frequency/
current
100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.8 A (maximum)
Inrush current 120 V: 30 A (Max.)
240 V: 60 A (Max.)

About Your Monitor | 13
Physical Characteristics
Connector type •DP connector
•mDP connector
•HDMI connector (x 2 ports)
•Audio line-out
•USB 3.0 connector
(Port with battery icon supports BC 1.2)
Signal cable type (in-box) DP to mDP, 1.8 M cable
HDMI 1.8 M cable
USB 3.0, 1.8 M cable
Dimensions (with stand)
Height (extended) 547.1 mm (21.54 inches)
Height (compressed) 402.6 mm (15.85 inches)
Width 626.4 mm (24.66 inches)
Depth 200.3 mm (7.89 inches)
Dimensions (without stand)
Height 369.1 mm (14.53 inches)
Width 626.4 mm (24.66 inches)
Depth 64.4 mm (2.54 inches)
Stand dimensions
Height (extended) 433.4 mm (17.06 inches)
Height (compressed) 387.0 mm (15.24 inches)
Width 292.4 mm (11.51 inches)
Depth 200.3 mm (7.89 inches)
Weight
Weight with packaging 11.55 kg (25.46 lb)
Weight with stand assembly and
cables 8.40 kg (18.52 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables) 5.98 kg (13.18 lb)
Weight of stand assembly 2.02 kg (4.45 lb)
Front frame gloss 4~7 GU

14 | About Your Monitor
Environmental Characteristics
Compliant Standards
RoHS Compliant yes
BFR/PVC Free monitor
(excluding cables) yes
Temperature
Operating 0°C to 35°C (32°F to 95°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation 412 BTU/hour (maximum)
309 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as power save mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power Indicator Power Consumption
Normal
operation
Active Active Active White 120 W (maximum)**
90 W (typical)
Active-off
mode
Inactive Inactive Off White
(Glowing)
Less than 0.3 W
Switch off - - - Off Less than 0.3 W

About Your Monitor | 15
The OSD operates only in the normal operation mode. If you press any button in the
active-off mode, one of the following message is displayed:
Dell UltraSharp 27 Monitor
Press any key on the keyboard or move the mouse or wake it up.
If there is no display, press the monitor button again to select
the correct input source.
UP2718Q
No DP signal from your device.
*Zero power consumption in OFF mode can only be achieved by disconnecting
the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
Activate the computer and the monitor to gain access to the OSD.

16 | About Your Monitor
Pin Assignments
DP connector (in)
Pin number 20-pin side of theconnected signal cable
1ML3(n)
2GND
3ML3(p)
4ML2(n)
5GND
6ML2(p)
7ML1(u)
8GND
9ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug Detect
19 GND
20 +3.3V DP_PWR

About Your Monitor | 17
mDP connector
Pin number 20-pin side of theconnected signal cable
1GND
2Hot Plug Detect
3ML3 (n)
4CONFIG1
5ML3 (p)
6CONFIG2
7GND
8GND
9ML2 (n)
10 ML0 (n)
11 ML2 (p)
12 ML0 (p)
13 GND
14 GND
15 ML1 (n)
16 AUX (p)
17 ML1 (p)
18 AUX (n)
19 GND
20 +3.3V DP_PWR

18 | About Your Monitor
HDMI connector
Pin number 19-pin side of theconnected signal cable
1TMDS DATA 2+
2TMDS DATA 2 SHIELD
3TMDS DATA 2-
4TMDS DATA 1+
5TMDS DATA 1 SHIELD
6TMDS DATA 1-
7TMDS DATA 0+
8TMDS DATA 0 SHIELD
9TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT

About Your Monitor | 19
Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC
1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports.
Your computer has the following USB ports:
• 2 upstream - bottom
• 4 downstream - 2 at left side, 2 at bottom
Power Charging Port - the ports with battery icon supports fast current
charging capability if the device is BC 1.2 compatible.
NOTE: The monitor’s USB ports work only when the monitor is on or in the power
save mode. If you turn off the monitor and then turn it on, the attached peripherals
may take a few seconds to resume normal functionality.
Transfer speed Data rate Power consumption
SuperSpeed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full speed 12 Mbps 2.5 W (Max., each port)
USB upstream port USB downstreamport
Pin number Signal name Pin number Signal name
1 VBUS 1 VBUS
2D- 2D-
3D+ 3D+
4GND 4GND
5StdB_SSTX- 5StdA_SSRX-
6StdB_SSTX+ 6StdA_SSRX+
7GND_DRAIN 7GND_DRAIN
8StdB_SSRX- 8StdA_SSTX-
9StdB_SSRX+ 9StdA_SSTX+
Shell Shield Shell Shield

20 | About Your Monitor
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on LCD Monitor Pixel Policy, see
Dell support site at: http://www.dell.com/support/monitors.