Dell UltraSharpUP3216Q User manual

Dell UltraSharp 32 Monitor
User’s Guide
Model No. : UP3216Q
Regulatory model: UP3216Qt

Copyright © 2015 Dell Inc. All rights reserved. This product is protected
by U.S. and international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States
and/or other jurisdictions. All other marks and names mentioned herein
may be trademarks of their respective companies.
2015 - 09 Rev. A00
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Contents 3
Contents
1 About Your Monitor .......................5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . .8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . 11
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . .20
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . 21
2 Setting Up the Monitor ...................22
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . .22
Organizing the Cables . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the Cable Cover. . . . . . . . . . . . . . . . . . . .25
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . 26
3 Operating the Monitor ....................27
Using the Front Panel Controls . . . . . . . . . . . . . . . . . 27
Using the On-Screen Display (OSD) Menu . . . . . . . . . . .30
Using the Tilt, Swivel, and Vertical Extension. . . . . . . . . .45
4 Troubleshooting .........................46
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . .47
Common Problems . . . . . . . . . . . . . . . . . . . . . . . 49
Product Specific Problems. . . . . . . . . . . . . . . . . . . .52
Troubleshooting the Card Reader. . . . . . . . . . . . . . . .54

4Contents
5 Appendix ................................56
WARNING: Safety Instructions . . . . . . . . . . . . . . . 56
FCC Notices (U.S. Only) and Other Regulatory Information . 56
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . 57

About Your Monitor 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand
setup guide for setup instructions.
• Monitor
• Stand
• Cable Cover

6About Your Monitor
• Power cable (varies by
countries)
• HDMI (MHL) Cable
• DisplayPort cable (Mini-
DP to DP)
• USB 3.0 upstream cable
(enables the USB ports
on the monitor)
UP3216Q Ultr aS ha rp Mo ni torDell
™
P/NWJ34G Rev. A00
P/N790.A0M39.000 1
September 2015
Made in China
5
• Drivers and
Documentation media
• Quick Setup Guide
• Safety and Regulatory
information Guide
• Factory Calibration
Report

About Your Monitor 7
Product Features
The Dell UltraSharp 32 Monitor (Model # UP3216Q) has an active matrix,
thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The
monitor features include:
• 80.1 cm (31.5-inch) active area display (Measured diagonally) 3840 x 2160
resolution, plus full-screen support for lower resolutions.
• Tilt, swivel and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media includes an information file (INF),
Image color Matching File (ICM), Dell Display Manager software application
and product documentation. Dell Display Manager included (comes in the
CD attached with the monitor).
• Security lock slot.
• Asset Management Capability.
• Energy Star Compliant.
• EPEAT Gold Compliant.
• RoHS compliant.
• BFR/PVC Free monitor (excluding cables).
• Arsenic-Free glass and Mercury Free for Panel only.
• Energy Gauge shows the energy level being consumed by the monitor in
real time.
• TCO Certified Displays.

8About Your Monitor
Identifying Parts and Controls
Front View
1
2
Front view Front panel controls
Label Description
1 Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)
Back View
1
2
3
4
5
6
7
Back view Back view with monitor stand

About Your Monitor 9
Label Description Use
1 VESA mounting holes (100
mm x 100 mm - behind
attached VESA Cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2 Regulatory label Lists the regulatory approvals.
3 Security lock slot Secures monitor with security cable
lock.
4 Barcode serial number label Refer to this label if you need to
contact Dell for technical support.
5 Stand release button Release stand from monitor.
6 USB downstream port with
battery charging
Connect your USB device. You can
only use this connector after you
have connected the USB cable to
the computer and USB upstream
connector on the monitor.
7 Cable management slot Use to organize cables by placing them
through the slot.
Side View
Card Reader Slot

10 About Your Monitor
Bottom View
123457
8 8
6
Label Description Use
1 AC power connector To connect the monitor power cable.
2 HDMI (MHL) connector Connect your computer with HDMI (MHL)
cable.
3 DisplayPort in
connector
Connect your computer with DP cable.
4 Mini DisplayPort in
connector
Connect your computer with Mini DP to DP
cable.
5 Audio line-out port Connect speakers to playback audio coming
through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not
support headphones.
6 USB upstream port Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
7 USB downstream ports Connect your USB device. You can only use
this connector after you have connected
the USB cable to the computer and USB
upstream connector on the monitor.
8 Dell Soundbar
mounting slots
Attaches the optional Dell Soundbar.
NOTE: Please remove the plastic strip
covering the mounting slots before affixing
the Dell Soundbar.

About Your Monitor 11
Monitor Specifications
Flat panel Specifications
Screen type Active matrix - TFT LCD
Panel type In Plane Switching
Viewable image dimensions
Diagonal
Horizontal
Vertical
80.1 cm (31.5-inches viewable image size)
697.9 mm (27.5 inches)
392.6 mm (15.5 inches)
Pixel pitch 0.182 mm
Viewing angle 178° (vertical) typ, 178° (horizontal) typ
Luminance output 300 cd/m² (typ)
Contrast ratio 1000:1 (typ)
Dynamic contrast ratio 2,000,000:1
Faceplate coating Antiglare with hard-coating 3H
Backlight LED edge light system
Response Time 8 ms (typical), 6 ms (fast mode)
Color depth 1.0737 B (10 Bits)
Color gamut (Typical) 100% (sRGB) 99.5% (Adobe RGB)
Resolution Specifications
Horizontal scan range 30 kHz to 140 kHz (automatic)
Vertical scan range 24 Hz to 75 Hz (automatic)
Maximum resolution 3840x2160 at 60Hz
Video Supported Modes
Video display capabilities (HDMI playback) 480p, 576p, 720p, 1080p and
2160p

12 About Your Monitor
Preset Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/-
640 x 480 37.5 75.0 31.5 -/-
800 x 600 37.9 60.0 40.0 +/+
800 x 600 46.9 75.0 49.5 +/+
1024 x 768 48.4 60.0 65.0 -/-
1024 x 768 60.0 75.0 78.8 +/+
1152 x 864 67.5 75.0 108.0 +/+
1280 x 800 49.3 60.0 71.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+
1600 x 1200 75.0 60.0 162.0 -/+
1920 x 1080 67.5 60.0 193.5 +/+
2048 x 1152 71.6 60.0 197.0 +/-
2560 x 1440 88.8 60.0 241.5 +/-
3840 x 2160 65.68 30.0 262.75 +/+
3840 x 2160 133.313 60.0 533.25 +/+
Electrical Specifications
Video input signals Digital video signal for each differential line,
predifferential line at 100 ohm impedance.
HDMI1.4/HDMI2.0(MHL2.0) signal input support.
AC input voltage/
frequency/current 100 to 240 VAC/50 or 60 Hz ± 3 Hz/1.7 A (Max.)
Inrush current 120 V:30 A (Max.)
240 V:60 A (Max.)

About Your Monitor 13
Physical Characteristics
Connector type HDMI(MHL) connector.
DisplayPort connector.
Mini DisplayPort connector.
USB 3.0 update stream port connector.
USB 3.0 down stream port connector x 4.
(Port with lightning icon is for BC 1.2)
Signal cable type HDMI 1.8 M cable.
DisplayPort to Mini DisplayPort 1.8 M cable.
USB 3.0 1.8 M cable.
Dimensions (with stand)
Height (extended) 572.4 mm (22.5 inches)
Height (compressed) 482.6 mm (19.0 inches)
Width 749.9 mm (29.5 inches)
Depth 214.0 mm (8.4 inches)
Dimensions (without stand)
Height 444.6 mm (17.5 inches)
Width 749.9 mm (29.5 inches)
Depth 51.5 mm (2.0 inches)
Stand dimensions
Height (extended) 418.1 mm (16.5 inches)
Height (compressed) 381.8 mm (15.0 inches)
Width 250.0 mm (9.8 inches)
Depth 214.0 mm (8.4 inches)
Weight
Weight with packaging 15.2 kg (33.44 lb)
Weight with stand assembly and
cables 11.2 kg (24.64 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
8.6 kg (18.92 lb)
Weight of stand assembly 2.6 kg (5.72 lb)
Front frame gloss Black Frame - 13.0 gloss unit (max.)

14 About Your Monitor
Environmental Characteristics
Temperature
Operating 0 °C to 35 °C
Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,400 ft) max
Non-operating 12,191 m (40,000 ft) max
Thermal dissipation 443.80 BTU/hour (maximum)
204.80 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM™ compliance display card or software installed in
your PC, the monitor can automatically reduce its power consumption when
not in use. This is referred to as Power Save Mode*. If the computer detects
input from keyboard, mouse, or other input devices, the monitor automatically
resumes functioning. The following table shows the power consumption and
signaling of this automatic power saving feature:
VESA
Modes
Horizontal
Sync
Vertical
Sync Video Power Indicator
Power
Consumption
Normal
operation Active Active Active White
70W
**
(typical)/130W
(maximum)
Active-Off
mode Inactive Inactive Off Glowing White Less than 0.3W
Switch Off - - - Off Less than 0.3W
Energy Star Power Consumption
On mode 93.4 W***

About Your Monitor 15
The OSD will only function in the normal operation mode. When any button is
pressed in Active-Off mode, the following message will be displayed:
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press the
Dell UltraSharp UP3216Q
monitor button now to select the correct input source on the
On-Screen-Display menu.
* Zero power consumption in OFF mode can only be achieved by
disconnecting the power adapter from the monitor.
**Maximum power consumption with maximum luminance.
***Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance.
Your product may perform differently, depending on the software,
components and peripherals you ordered and shall have no obligation to
update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to
accuracy or completeness is expressed or implied.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.

16 About Your Monitor
Pin Assignments
19-pin HDMI Connector
Pin Number 19-pin Side of the
monitor connector
Pin Number 19-pin Side of the
monitor connector
1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD
2 TMDS DATA 2 SHIELD 12 TMDS CLOCK-
3 TMDS DATA 2- 13 CEC
4 TMDS DATA 1+ 14 NC
5 TMDS DATA 1 SHIELD 15 DDC CLOCK (SCL)
6 TMDS DATA 1- 16 DDC DATA (SDA)
7 TMDS DATA 0+ 17 GROUND
8 TMDS DATA 0 SHIELD 18 +5 V POWER
9 TMDS DATA 0- 19 HOT PLUG DETECT
10 TMDS CLOCK+
DisplayPort Connector (DP in and DP out)
Pin Number 20-pin Side of the
monitor connector
Pin Number 20-pin Side of the
monitor connector
1 ML3(n) 11 GND
2 GND 12 ML0(p)
3 ML3(p) 13 GND
4 ML2(n) 14 GND
5 GND 15 AUX(p)
6 ML2(p) 16 GND
7 ML1(n) 17 AUX(n)
8 GND 18 HPD
9 ML1(p) 19 Return
10 ML0(n) 20 +3.3 V DP_PWR

About Your Monitor 17
Mini DisplayPort Connector
Pin Number 20-pin Side of the
monitor connector
Pin Number 20-pin Side of the
monitor connector
1 GND 11 ML2(p)
2 Hot Plug Detect 12 ML0(p)
3 ML3(n) 13 GND
4 CONFIG1 14 GND
5 ML3(p) 15 ML1(n)
6 CONFIG2 16 AUX(p)
7 GND 17 ML1(p)
8 GND 18 AUX(n)
9 ML2(n) 19 Return
10 ML0(n) 20 +3.3 V DP_PWR
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
back and bottom of your monitor.
NOTE: The USB ports on this monitor are USB 3.0 compliant.
Transfer speed Data rate Power consumption
Super Speed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full Speed 12 Mbps 2.5 W (Max., each port)
NOTE: Up to 2 A on USB downstream port (port with lightning
icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB
downstream ports.

18 About Your Monitor
USB Upstream Connector
Pin Number Signal Name
1 VBUS
2D-
3 D+
4 GND
5 StdB_SSTX-
6 StdB_SSTX+
7 GND_DRAIN
8 StdB_SSRX-
9 StdB_SSRX+
Shell Shield
USB Downstream Connector
Pin Number Signal Name
1 VBUS
2D-
3 D+
4 GND
5 StdA_SSRX-
6 StdA_SSRX+
7 GND_DRAIN
8 StdA_SSTX-
9 StdA_SSTX+
Shell Shield
USB ports
• 1 upstream - bottom
• 4 downstream - 1 at back, 3 at bottom
Power Charging Port - the one on the rear cover (Port with
lightning icon); supports fast current charging capability if the device
is BC 1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and
devices.
NOTE: For computers running Windows® 7 must have Service Pack 1
(SP1) installed. The monitor’s USB interface works only when the monitor
is On or in Power Save Mode. If you turn Off the monitor and then turn it
On, the attached peripherals may take a few seconds to resume normal
functionality.

About Your Monitor 19
Card Reader Specifications
Overview
• The Flash Memory Card Reader is a USB storage device that allows users to
read and write information from and into the memory card.
• The Flash Memory Card Reader is automatically recognized by Microsoft®
Windows®7 Service Pack (SP1) and Windows®8/Windows®8.1/
Windows®10.
• Once installed and recognized, memory card (slot) appears drive letter.
• All standard file operations (copy, delete, drag-and-drop, etc.) can be
performed with this drive.
NOTE: Install the Card Reader driver (provided in the Drivers and
Documentation Media CD that comes with the monitor) to ensure memory
cards are detected properly when inserted into the card slot.
Features
The Flash Memory Card Reader has the following features:
• Supports Microsoft®Windows®7 Service Pack (SP1) and Windows®8/
Windows®8.1/Windows®10 operating systems.
• Mass Storage Class device (No drivers are required under Microsoft®
Windows®7 Service Pack (SP1) and Windows®8/Windows®8.1)/
Windows®10.
• Supports various memory card media.
The following table lists the memory cards supported:
Slot Number Flash memory cards type
1
MS Pro HG, High Speed Memory Stick (HSMS), Memory
Stick PRO (MSPRO), Memory Stick Duo (w Adapter),
MSDuo Secure Digital (Mini-SD), Secure Digital Card, Mini
Secure Digital (w Adaptor), TransFlash (SD, including SDHC),
MultiMediaCard (MMC)

20 About Your Monitor
Maximum Card Capacity Supported by the UP3216Q card reader
Card type Support Specification Support Maximum
Capacity by Spec. UP3216Q
MS Pro HG Memory Stick Pro-HG
Support USB 3.0 speed 32 GB Supported
MS Duo Memory Stick Duo
Specification 32 GB Supported
SD SD Memory Card
support USB 3.0 speed 1 TB Supported
MMC Multi Media Card
System Specification 32 GB Supported
General
Connection type USB 3.0 High Speed Device (USB High Speed Device
compatible)
Supported OS Microsoft®Windows®7 Service Pack (SP1) and
Windows®8/Windows®8.1/Windows®10
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The
monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so
that the system can configure itself and optimize the monitor settings. Most
monitor installations are automatic; you can select different settings if desired.
For more information about changing the monitor settings, see Operating the
Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one
or more pixels to become fixed in an unchanging state which are hard to see
and do not affect the display quality or usability. For more information on Dell
Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/
support/monitors.