Dell UP3214Q User manual

Dell UltraSharp 32 Monitor
User’s Guide
Model No. : UP3214Q
Regulatory model: UP3214Qt
Regulatory type: UP3214Q001

Information in this document is subject to change without notice.
© 2013-2014 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of
Dell Inc.; Microsoft and Windows are either trademarks or registered
trademarks of Microsoft. Corporation in the United States and/or other
countries, Intel is a registered trademark of Intel Corporation in the U.S.
and other countries; and ATI is a trademark of Advanced Micro Devices,
Inc. ENERGY STAR is a registered trademark of the U.S. Environmental
Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document
to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
2014 – 03 Rev. A01
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Contents 3
Contents
1 About Your Monitor .......................5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . .6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . .7
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . 10
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . 18
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . .18
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . 19
2 Setting Up the Monitor ...................20
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . .20
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . 20
Organizing the Cables . . . . . . . . . . . . . . . . . . . . . . 22
Attaching the Cable Cover. . . . . . . . . . . . . . . . . . . .22
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . 23
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . 23
3 Operating the Monitor ....................25
Using the Front Panel Controls . . . . . . . . . . . . . . . . . 25
Using the On-Screen Display (OSD) Menu . . . . . . . . . . .27
Setting the Maximum Resolution . . . . . . . . . . . . . . . . 44
Setting Up the DP1.2 Display . . . . . . . . . . . . . . . . . . 45
Using the Tilt, Swivel, and Vertical Extension. . . . . . . . . .48
4 Troubleshooting .........................49
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . .50
Common Problems . . . . . . . . . . . . . . . . . . . . . . . 52
Product Specific Problems. . . . . . . . . . . . . . . . . . . .55
Troubleshooting the Card Reader. . . . . . . . . . . . . . . .56

4Contents
5 Appendix ................................58
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 58
FCC Notices (U.S. Only) and Other Regulatory Information . 58
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . .58
6 Setting Up Your Monitor Display ...........59
Setting the display resolution to 3840 x 2160 (maximum) . . 59
If you have a Dell™ desktop or a Dell™ portable computer
with internet access . . . . . . . . . . . . . . . . . . . . . . . 60
If you have non Dell™ desktop, portable computer,
or graphic card . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Procedures for setting up dual monitors in
Windows Vista®, Windows®7 or Windows®8 . . . . . . . . 62

About Your Monitor 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand
setup guide for setup instructions.
• Monitor
• Stand
• Cable Cover

6About Your Monitor
• Power cable (varies by
countries)
• DisplayPort cable (Mini-
DP to DP)
• USB 3.0 upstream cable
(enables the USB ports
on the monitor)
UP3 21 4Q Ul tr aS ha rp M on it orDel l
™
P/N 8FH9F Rev. A00
P/N 90.7V7 39.001
October 2013
Made in China
• Drivers and
Documentation media
• Quick Setup Guide
• Product and Safety
Information Guide
• Factory Calibration
Report
Product Features
The Dell UltraSharp 32 Monitor (Model # UP3214Q) has an active matrix,
thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The
monitor features include:
• 80.1 cm (31.5-inch) active area display (Measured diagonally) 3840 x 2160
resolution, plus full-screen support for lower resolutions.
• Tilt, swivel and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.

About Your Monitor 7
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media includes an information file (INF),
Image color Matching File (ICM), Dell Display Manager software application
and product documentation. Dell Display Manager included (comes in the
CD attached with the monitor).
• Security lock slot.
• Asset Management Capability.
• Energy Star Compliant.
• EPEAT Gold Compliant.
• RoHS compliant.
• BFR/PVC Free monitor (excluding cables).
• Arsenic-Free glass and Mercury Free for Panel only.
• Energy Gauge shows the energy level being consumed by the monitor in
real time.
• TCO Certified Displays.
Identifying Parts and Controls
Front View
1
2
Front view Front panel controls
Label Description
1 Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)

8About Your Monitor
Back View
1
2
3
4
5
6
7
Back view Back view with monitor stand
Label Description Use
1 VESA mounting holes (100
mm x 100 mm - behind
attached VESA Cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2 Regulatory label Lists the regulatory approvals.
3 Security lock slot Secures monitor with security cable
lock.
4 Barcode serial number label Refer to this label if you need to
contact Dell for technical support.
5 Stand release button Release stand from monitor.
6 USB downstream port with
battery charging
Connect your USB device. You can
only use this connector after you
have connected the USB cable to
the computer and USB upstream
connector on the monitor.
7 Cable management slot Use to organize cables by placing them
through the slot.

About Your Monitor 9
Side View
Card Reader Slot
Bottom View
123456
7 7
Label Description Use
1 AC power connector To connect the monitor power cable.
2 DisplayPort in
connector
Connect your computer with DP cable.
3 Mini DisplayPort in
connector
Connect your computer with Mini DP to DP
cable.
4 HDMI connector Connect your computer with HDMI cable.
5 USB upstream port Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
6 USB downstream ports Connect your USB device. You can only use
this connector after you have connected
the USB cable to the computer and USB
upstream connector on the monitor.
7 Dell Soundbar
mounting slots
Attaches the optional Dell Soundbar. (Sealed
by removable plastic sheets)
NOTE: Dell soundbar is sold separately.

10 About Your Monitor
Monitor Specifications
Flat panel Specifications
Screen type Active matrix - TFT LCD
Panel type In Plane Switching
Viewable image dimensions
Diagonal
Horizontal
Vertical
80.1 cm (31.5-inches viewable image size)
697.9 mm (27.5 inches)
392.6 mm (15.5 inches)
Pixel pitch 0.182 mm
Viewing angle 176° (vertical) typ, 176° (horizontal) typ
Luminance output 350 cd/m² (typ)
Contrast ratio 1000:1 (typ)
Faceplate coating Antiglare with hard-coating 3H
Backlight LED edge light system
Response Time 8 ms typical
Color depth 1.0737 B (10 Bits)
Color gamut (Typical) 100% (sRGB) 99% (Adobe RGB)
Resolution Specifications
Horizontal scan range 30 kHz to 140 kHz (automatic)
Vertical scan range 24 Hz to 75 Hz (automatic)
Maximum resolution 3840x2160 at 60Hz DP1.2*
3840x2160 at 30Hz HDMI
* To display 3840 x 2160 at 60 Hz, DP1.2 must be enabled and the DP source’s
graphics card must be DP1.2 certified with MST feature, capable of supporting
resolution up to 3840 x 2160 at 60Hz and its driver supports DisplayID v1.3.
Video Supported Modes
Video display capabilities (HDMI playback) 480p, 576p, 720p and 1080p
Preset Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/-

About Your Monitor 11
640 x 480 37.5 75.0 31.5 -/-
800 x 600 37.9 60.0 40.0 +/+
800 x 600 46.9 75.0 49.5 +/+
1024 x 768 48.4 60.0 65.0 -/-
1024 x 768 60.0 75.0 78.8 +/+
1152 x 864 67.5 75.0 108.0 +/+
1280 x 800 49.3 60.0 71.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+
1600 x 1200 67.5 60.0 148.5 -/+
1920 x 1200 74.6 60.0 193.5 -/+
2048 x 1280 - R 78.9 60.0 174.3 +/-
2560 x 1440 88.8 60.0 241.5 +/-
3840 x 2160 54.0 24.0 297.0 +/+
3840 x 2160 67.5 30.0 297.0 +/+
3840 x 2160 60 Hz (DP source only)*
* To display 3840 x 2160 at 60 Hz, DP1.2 must be enabled and the DP source’s
graphics card must be DP1.2 certified with MST feature, capable of supporting
resolution up to 3840 x 2160 at 60Hz and its driver supports DisplayID v1.3.
Electrical Specifications
Video input signals Digital video signal for each differential line,
predifferential line at 100 ohm impedance. DP1.2/
HDMI1.4 signal input support
AC input voltage/
frequency/current 100 to 240 VAC/50 or 60 Hz ± 3 Hz/1.8 A (Max.)
Inrush current 120 V:30 A (Max.)
240 V:60 A (Max.)
Physical Characteristics
Connector type DisplayPort connector.
Mini DisplayPort connector.
HDMI connector.
USB 3.0 update stream port connector.
USB 3.0 down stream port connector x 4.
(Port with lightning icon is for BC 1.2)

12 About Your Monitor
Signal cable type DisplayPort to Mini DisplayPort 1.8 M cable.
USB 3.0 1.8 M cable.
Dimensions (with stand)
Height (extended) 572.4 mm (22.5 inches)
Height (compressed) 482.6 mm (19.0 inches)
Width 749.9 mm (29.5 inches)
Depth 214.0 mm (8.4 inches)
Dimensions (without stand)
Height 444.6 mm (17.5 inches)
Width 749.9 mm (29.5 inches)
Depth 51.5 mm (2.0 inches)
Stand dimensions
Height (extended) 418.1 mm (16.5 inches)
Height (compressed) 381.8 mm (15.0 inches)
Width 250.0 mm (9.8 inches)
Depth 214.0 mm (8.4 inches)
Weight
Weight with packaging 16.05 kg (35.38 lb)
Weight with stand assembly and
cables 12.15 kg (26.79 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
9.22 kg (20.33 lb)
Weight of stand assembly 2.55 kg (5.62 lb)
Front frame gloss Black Frame - 5.0 gloss unit (max.)
Environmental Characteristics
Temperature
Operating 0 °C to 35 °C
Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
Altitude

About Your Monitor 13
Operating 5,000 m (16,400 ft) max
Non-operating 12,191 m (40,000 ft) max
Thermal dissipation 580.21 BTU/hour (maximum)
341.30 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM™ compliance display card or software installed in
your PC, the monitor can automatically reduce its power consumption when
not in use. This is referred to as Power Save Mode*. If the computer detects
input from keyboard, mouse, or other input devices, the monitor automatically
resumes functioning. The following table shows the power consumption and
signaling of this automatic power saving feature:
VESA
Modes
Horizontal
Sync
Vertical
Sync Video Power Indicator
Power
Consumption
Normal
operation Active Active Active White
100W
(typical)/170W
(maximum)
Active-Off
mode Inactive Inactive Off Glowing White Less than 1.2W
Switch Off - - - Off Less than 0.5W
The OSD will only function in the normal operation mode. When any button is
pressed in Active-Off mode, the following message will be displayed:
Dell UP3214Q
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.
NOTE: Zero power consumption in OFF mode can only be achieved by
disconnecting the main cable from the monitor.

14 About Your Monitor
Pin Assignments
DisplayPort Connector (DP in and DP out)
Pin Number 20-pin Side of the
monitor connector
Pin Number 20-pin Side of the
monitor connector
1 ML0(p) 11 GND
2 GND 12 ML3(n)
3 ML0(n) 13 GND
4 ML1(p) 14 GND
5 GND 15 AUX(p)
6 ML1(n) 16 GND
7 ML2(p) 17 AUX(n)
8 GND 18 HPD
9 ML2(n) 19 DP_PWR Return
10 ML3(p) 20 +3.3 V DP_PWR
Mini DisplayPort Connector
Pin Number 20-pin Side of the
monitor connector
Pin Number 20-pin Side of the
monitor connector
1 GND 11 ML2(p)
2 Hot Plug Detect 12 ML0(p)
3 ML3(n) 13 GND
4 GND 14 GND
5 ML3(n) 15 ML1(n)
6 GND 16 AUX(p)
7 GND 17 ML1(p)
8 GND 18 AUX(n)

About Your Monitor 15
9 ML2(n) 19 GND
10 ML0(p) 20 +3.3 V DP_PWR
19-pin HDMI Connector
Pin Number 19-pin Side of the
monitor connector
Pin Number 19-pin Side of the
monitor connector
1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD
2 TMDS DATA 2 SHIELD 12 TMDS CLOCK-
3 TMDS DATA 2- 13 Floating
4 TMDS DATA 1+ 14 Floating
5 TMDS DATA 1 SHIELD 15 DDC CLOCK (SDA)
6 TMDS DATA 1- 16 DDC DATA (SDA)
7 TMDS DATA 0+ 17 GROUND
8 TMDS DATA 0 SHIELD 18 +5 V POWER
9 TMDS DATA 0- 19 HOT PLUG DETECT
10 TMDS CLOCK
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
back and bottom of your monitor.
NOTE: The USB ports on this monitor are USB 3.0 compliant.
Transfer speed Data rate Power consumption
Super Speed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full Speed 12 Mbps 2.5 W (Max., each port)
NOTE: Up to 1.5 A on USB downstream port (port with
lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3
USB downstream ports.

16 About Your Monitor
USB Upstream Connector
Pin Number Signal Name
1 VBUS
2D-
3 D+
4 GND
5 StdB_SSTX-
6 StdB_SSTX+
7 GND_DRAIN
8 StdB_SSRX-
9 StdB_SSRX+
Shell Shield
USB Downstream Connector
Pin Number Signal Name
1 VBUS
2D-
3 D+
4 GND
5 StdA_SSRX-
6 StdA_SSRX+
7 GND_DRAIN
8 StdA_SSTX-
9 StdA_SSTX+
Shell Shield
USB ports
• 1 upstream - bottom
• 4 downstream - 1 at back, 3 at bottom
Power Charging Port - the one on the rear cover (Port with
lightning icon); supports fast current charging capability if the device
is BC 1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and
devices.
NOTE: For computers running Windows® 7 must have Service Pack 1
(SP1) installed. The monitor’s USB interface works only when the monitor
is On or in Power Save Mode. If you turn Off the monitor and then turn it
On, the attached peripherals may take a few seconds to resume normal
functionality.

About Your Monitor 17
Card Reader Specifications
Overview
• The Flash Memory Card Reader is a USB storage device that allows users to
read and write information from and into the memory card.
• The Flash Memory Card Reader is automatically recognized by Microsoft®
Windows®Vista, Windows®7 Service Pack (SP1) and Windows®8/
Windows®8.1.
• Once installed and recognized, memory card (slot) appears drive letter.
• All standard file operations (copy, delete, drag-and-drop, etc.) can be
performed with this drive.
NOTE: Install the Card Reader driver (provided in the Drivers and
Documentation Media CD that comes with the monitor) to ensure memory
cards are detected properly when inserted into the card slot.
Features
The Flash Memory Card Reader has the following features:
• Supports Microsoft®Windows®Vista, Windows®7 Service Pack (SP1) and
Windows®8/Windows®8.1 operating systems.
• Mass Storage Class device (No drivers are required under Microsoft®
Windows®Vista, Windows®7 Service Pack (SP1) and Windows®8/
Windows®8.1).
• Supports various memory card media.
The following table lists the memory cards supported:
Slot Number Flash memory cards type
1
MS Pro HG, High Speed Memory Stick (HSMS), Memory
Stick PRO (MSPRO), Memory Stick Duo (w Adapter),
MSDuo Secure Digital (Mini-SD), Secure Digital Card, Mini
Secure Digital (w Adaptor), TransFlash (SD, including SDHC),
MultiMediaCard (MMC)

18 About Your Monitor
Maximum Card Capacity Supported by the UP3214Q card reader
Card type Support Specification Support Maximum
Capacity by Spec. UP3214Q
MS Pro HG Memory Stick Pro-HG
Support USB 3.0 speed 32 GB Supported
MS Duo Memory Stick Duo
Specification 32 GB Supported
SD SD Memory Card
support USB 3.0 speed 1 TB Supported
MMC Multi Media Card
System Specification 32 GB Supported
General
Connection type USB 2.0/3.0 High Speed Device (USB High Speed
Device compatible)
Supported OS Microsoft®Windows®Vista, Windows®7 Service Pack
(SP1) and Windows®8/Windows®8.1
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The
monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so
that the system can configure itself and optimize the monitor settings. Most
monitor installations are automatic; you can select different settings if desired.
For more information about changing the monitor settings, see Operating the
Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one
or more pixels to become fixed in an unchanging state which are hard to see
and do not affect the display quality or usability. For more information on Dell
Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/
support/monitors.

About Your Monitor 19
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Read and follow the Safety Instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable
from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your antistatic screen, lightly dampen a soft, clean cloth with
water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the
monitor.
• If you notice white powder when you unpack your monitor, wipe it off
with a cloth.
• Handle your monitor with care as dark-colored monitors may scratch
and show white scuff marks more than light-colored monitors.
• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and turn Off your monitor when
not in use.

20 Setting Up the Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached from the monitor when it is shipped from the
factory.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set up
instructions.
To attach the monitor stand:
1. Remove the cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the
back of the monitor.
3. Press the stand till it snaps into its place.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
To connect your monitor to the computer:
1. Turn Off your computer and disconnect the power cable.
2. Connect the black HDMI cable (optional) or the DP (DisplayPort) cable
to the corresponding video port on the back of your computer.
Do not use all the cables on the same computer.
Use all of the cables only when they are connected to different
computers with appropriate video systems.