Dell EMC PowerEdge M640 Manual

Dell EMC PowerEdge M640 for VRTX
enclosure
Installation and Service Manual
Regulatory Model: HHB Series
Regulatory Type: HHB006
July 2023
Rev. A09

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 -2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Dell EMC PowerEdge M640 overview............................................................................6
Front view of the system.................................................................................................................................................. 6
Health status indicator................................................................................................................................................. 7
Hard drive indicator codes...........................................................................................................................................7
iDRAC Direct LED indicator codes.............................................................................................................................8
Locating the Service Tag of your system................................................................................................................ 8
System information label................................................................................................................................................... 9
Chapter 2: Initial system setup and configuration........................................................................ 10
Setting up your system.....................................................................................................................................................10
iDRAC configuration..........................................................................................................................................................10
Options to set up iDRAC IP address........................................................................................................................10
Log in to iDRAC............................................................................................................................................................. 11
Options to install the operating system........................................................................................................................ 11
Methods to download firmware and drivers...........................................................................................................11
Downloading drivers and firmware...........................................................................................................................12
Chapter 3: Installing and removing system components............................................................... 13
Safety instructions.............................................................................................................................................................13
Before working inside your system................................................................................................................................ 13
After working inside your system...................................................................................................................................14
Recommended tools..........................................................................................................................................................14
Removing the system from the enclosure................................................................................................................... 14
Installing the system into the enclosure.......................................................................................................................16
Inside the system............................................................................................................................................................... 17
System cover...................................................................................................................................................................... 18
Removing the system cover...................................................................................................................................... 18
Installing the system cover........................................................................................................................................ 19
Air shroud............................................................................................................................................................................. 21
Removing the air shroud.............................................................................................................................................21
Installing the air shroud...............................................................................................................................................21
Drives................................................................................................................................................................................... 22
Removing a drive blank.............................................................................................................................................. 22
Installing a drive blank................................................................................................................................................ 23
Removing a drive carrier............................................................................................................................................23
Installing a drive carrier.............................................................................................................................................. 24
Removing a drive from a drive carrier....................................................................................................................25
Installing a drive into drive carrier........................................................................................................................... 26
Removing the drive cage........................................................................................................................................... 27
Installing the drive cage............................................................................................................................................. 28
Drive backplane..................................................................................................................................................................29
Removing the drive backplane................................................................................................................................. 29
Installing the drive backplane.................................................................................................................................... 31
System memory ................................................................................................................................................................33
Contents
Contents 3

System memory guidelines........................................................................................................................................33
General memory module installation guidelines....................................................................................................34
Mode-specific guidelines........................................................................................................................................... 35
Removing a memory module.....................................................................................................................................36
Installing a memory module....................................................................................................................................... 37
Processors and heat sinks...............................................................................................................................................38
Removing a processor and heat sink module....................................................................................................... 38
Removing the processor from the processor and heat sink module.............................................................. 39
Installing the processor into a processor and heat sink module...................................................................... 40
Installing a processor and heat sink module..........................................................................................................43
M.2 SSD module................................................................................................................................................................ 44
Removing the M.2 SSD module............................................................................................................................... 44
Installing the M.2 SSD module................................................................................................................................. 45
Network Daughter Card.................................................................................................................................................. 46
Removing the Network Daughter Card................................................................................................................. 46
Installing the Network Daughter Card.................................................................................................................... 47
PCIe mezzanine card........................................................................................................................................................48
PCIe mezzanine card installation guidelines..........................................................................................................48
Removing the PCIe mezzanine card....................................................................................................................... 48
Installing the PCIe mezzanine card......................................................................................................................... 49
Storage controller card ...................................................................................................................................................50
Removing the storage controller card....................................................................................................................50
Installing the storage controller card.......................................................................................................................51
System battery.................................................................................................................................................................. 52
Replacing the NVRAM backup battery - Option A..............................................................................................52
Replacing the NVRAM backup battery - Option B..............................................................................................54
Optional internal USB memory key............................................................................................................................... 55
Replacing optional internal USB memory key.......................................................................................................55
Optional MicroSD or vFlash card.................................................................................................................................. 56
Removing the internal micro SD card.....................................................................................................................56
Installing an internal micro SD card.........................................................................................................................56
IDSDM.................................................................................................................................................................................. 57
Removing the optional internal dual SD module ................................................................................................. 57
Installing the optional internal dual SD module.................................................................................................... 58
System board..................................................................................................................................................................... 59
Removing the system board..................................................................................................................................... 59
Installing the system board........................................................................................................................................61
Trusted Platform Module................................................................................................................................................ 64
Upgrading the Trusted Platform Module...............................................................................................................64
Initializing TPM for BitLocker users........................................................................................................................65
Initializing the TPM 1.2 for TXT users.................................................................................................................... 65
Initializing the TPM 2.0 for TXT users................................................................................................................... 65
rSPI card..............................................................................................................................................................................66
Removing the rSPI card.............................................................................................................................................66
Installing the rSPI card............................................................................................................................................... 67
Chapter 4: Jumpers and connectors............................................................................................ 68
System board jumpers and connectors....................................................................................................................... 68
System board jumper settings....................................................................................................................................... 69
Disabling a forgotten password..................................................................................................................................... 69
4Contents

Chapter 5: System diagnostics.................................................................................................... 71
Dell Embedded System Diagnostics...............................................................................................................................71
Running the Embedded System Diagnostics from Boot Manager................................................................... 71
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.......................................... 71
System diagnostic controls....................................................................................................................................... 72
Chapter 6: Getting help............................................................................................................... 73
Contacting Dell EMC........................................................................................................................................................ 73
Documentation feedback.................................................................................................................................................73
Accessing system information by using QRL..............................................................................................................73
Quick Resource Locator for PowerEdge M640 system.....................................................................................74
Receiving automated support with SupportAssist ...................................................................................................74
Recycling or End-of-Life service information.............................................................................................................74
Chapter 7: Documentation resources...........................................................................................75
Contents 5

Dell EMC PowerEdge M640 overview
The Dell EMC PowerEdge M640 is a half-height server module supported on the PowerEdge VRTX enclosure and supports up
to:
●Two Intel Xeon scalable processors
●Two 2.5-inch hard drives/SSDs
●16 DIMMs
NOTE: All instances of SAS, SATA hard drives and SSDs are referred to as drives in this document, unless specified
otherwise.
For more information, see the Dell EMC PowerEdge M640 Technical Specifications on the product documentation page.
Topics:
•Front view of the system
•System information label
Front view of the system
The front view displays the features available on the front of the system.
Figure 1. Front view of the system
Table 1. Features available on the front of the system
Item Ports, panels, and
components
Icon Description
1 Hard drives/SSDs N/A 2.5-inch hard drive/SSDs are supported.
2 USB 3.0 port Enables you to connect USB devices to the system.
3 iDRAC Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port
enables you to access the iDRAC Direct features. For more
information, see the Integrated Dell Remote Access Controller
User's Guide at www.dell.com/poweredgemanuals.
4 iDRAC Direct LED
indicator
N/A The iDRAC Direct LED indicator lights up to indicate that the
iDRAC Direct port is actively connected to a device. For more
information, see the iDRAC Direct LED indicator codessection.
1
6 Dell EMC PowerEdge M640 overview

Table 1. Features available on the front of the system(continued)
Item Ports, panels, and
components
Icon Description
5 Status indicator Provides information about the status of the system. For more
information, see the Health status indicator section.
6 Power button Indicates if the system is turned on or off. Press the power
button to manually turn on or off the system.
NOTE: Press the power button to gracefully shut down an
ACPI-compliant operating system.
7 System handle release
button
N/A Enables you to unlock the system from the enclosure.
For more information, see the Dell EMC PowerEdge M640 Technical Specifications on the product documentation page.
Health status indicator
The Health status indicator indicates the health condition of the system.
Table 2. Health status indicator codes
Icon Health-status indicator
pattern
Condition
Solid blue No errors are present in the system. System is in good health.
Blinking blue Identify mode is enabled (regardless of system errors)—system
is in the process of identifying the system.
Solid amber System is in failsafe mode—system is not ready or available and
cannot be turned on.
Flashes amber Errors present in the system.
Hard drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current
status of the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator
indicates the power condition of the drive.
Figure 2. Drive indicators on the drive and the mid drive tray backplane
1. Drive activity LED indicator
2. Drive status LED indicator
3. Drive capacity label
Dell EMC PowerEdge M640 overview 7

If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 3. Drive indicator codes
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for removal.
NOTE: The drive status indicator remains off until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns off Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three
seconds, and then turns off after six seconds
Rebuild stopped.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC
subsystem.
You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.
The following table describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 4. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two
seconds
Indicates that the laptop or tablet is connected.
Flashing green (on for
two seconds and off for
two seconds)
Indicates that the laptop or tablet connected is recognized.
Turns off Indicates that the laptop or tablet is unplugged.
Locating the Service Tag of your system
You can identify your system using the unique Express Service Code and Service Tag. The service tag information is available on
a sticker on the chassis of the system. This information is used by Dell EMC personnel to route support calls to the appropriate
personnel.
The following image displays a sample service tag, which is available as a sticker on the hard drive cage.
Figure 3. Sample Service Tag
The following image displays a sample iDRAC MAC address label, which is available as a sticker at the bottom of the system.
Figure 4. Sample iDRAC MAC address
8Dell EMC PowerEdge M640 overview

System information label
Figure 5. System information label
Dell EMC PowerEdge M640 overview 9

Initial system setup and configuration
Topics:
•Setting up your system
•iDRAC configuration
•Options to install the operating system
Setting up your system
Complete the following steps to set up your system:
Steps
1. Unpack the system.
2. Remove the I/O connector cover from the system connectors.
CAUTION: While installing the system, ensure that it is properly aligned with the slot on the enclosure to
prevent damage to the system connectors.
3. Install the system in the enclosure.
4. Turn on the enclosure.
NOTE: Wait for the chassis to initialize before you press the power button.
5. Press the power button on the system.
Alternatively, you can also turn on the system by using:
●The system iDRAC. For more information, see the Log in to iDRAC section.
●The enclosure Chassis Management Controller (CMC), after the system iDRAC is configured on the CMC. For more
information, see the CMC User’s Guide at www.dell.com/openmanagemanuals > Chassis Management Controllers
For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge M640 BIOS and
UEFI Reference Guide on the product documentation page.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve
the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote
system management. This reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure.
NOTE: For static IP configuration, you must request for it at the time of purchase.
This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
2
10 Initial system setup and configuration

Interfaces Document/Section
Dell Deployment
Toolkit
Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit
Dell Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals
CMC Web
interface
Dell Chassis Management Controller Firmware User’s Guide at www.dell.com/openmanagemanuals >
Chassis Management Controllers
iDRAC Direct See Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
Log in to iDRAC
You can log in to iDRAC as:
●iDRAC user
●Microsoft Active Directory user
●Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system
Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root
and calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at www.dell.com/poweredgemanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference
Guide at www.dell.com/poweredgemanuals.
Options to install the operating system
If the system is shipped without an operating system, install a supported operating system by using one of the following
resources:
Table 5. Resources to install the operating system
Resources Location
iDRAC www.dell.com/idracmanuals
Lifecycle Controller www.dell.com/idracmanuals > Lifecycle Controller
OpenManage Deployment Toolkit www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Dell certified VMware ESXi www.dell.com/virtualizationsolutions
Installation and How-to videos for supported operating
systems on PowerEdge systems
Supported Operating Systems for Dell EMC PowerEdge
systems
Methods to download firmware and drivers
You can download the firmware and drivers by using any of the following methods:
Table 6. Firmware and drivers
Methods Location
From the Dell EMC support site www.dell.com/support/home
Initial system setup and configuration 11

Table 6. Firmware and drivers(continued)
Methods Location
Using Dell Remote Access Controller Lifecycle Controller
(iDRAC with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell OpenManage Essentials www.dell.com/openmanagemanuals > OpenManage Essentials
Using Dell OpenManage Enterprise www.dell.com/openmanagemanuals > OpenManage
Enterprise
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Downloading drivers and firmware
Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your
system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/home.
2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box,
and then click Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the
Service Tag, or click View products, and navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
12 Initial system setup and configuration

Installing and removing system components
Topics:
•Safety instructions
•Before working inside your system
•After working inside your system
•Recommended tools
•Removing the system from the enclosure
•Installing the system into the enclosure
•Inside the system
•System cover
•Air shroud
•Drives
•Drive backplane
•System memory
•Processors and heat sinks
•M.2 SSD module
•Network Daughter Card
•PCIe mezzanine card
•Storage controller card
•System battery
•Optional internal USB memory key
•Optional MicroSD or vFlash card
•IDSDM
•System board
•Trusted Platform Module
•rSPI card
Safety instructions
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
CAUTION: To ensure proper operation and cooling, all bays in the system must be populated always with a
component or a blank.
Before working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions.
Steps
1. Turn off the system.
3
Installing and removing system components 13

2. Remove the system from the enclosure.
3. Install the I/O connector cover.
CAUTION: To prevent damage to the I/O connectors, ensure that you cover the connectors when you remove
the system from the enclosure.
4. Remove the system cover.
After working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions.
Steps
1. Install the system cover.
2. Remove the I/O connector cover.
CAUTION: To prevent damage to the I/O connectors, do not touch the connectors or the connector pins.
3. Install the system into the enclosure.
4. Turn on the system.
Recommended tools
You may need the following items to perform the procedures in this section:
●Phillips #1 and #2 screwdrivers
●T8 and T30 Torx drivers
●Wrist grounding strap
●Hex nut driver-5 mm
Removing the system from the enclosure
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. If installed, remove the front bezel from the PowerEdge VRTX enclosure.
3. Turn off the system.
Steps
1. Press the release button on the system handle and simultaneously pull the system handle to unlock the system from the
enclosure.
CAUTION: To prevent damage to the I/O connectors, do not touch connectors or the connector pins.
CAUTION: To protect the I/O connector pins, install the I/O connector covers every time a system is
removed from the enclosure.
2. Holding the system handle, slide the system out of the enclosure.
NOTE: Ensure that you do not lift the system by using only the system handle.
14 Installing and removing system components

Figure 6. Removing the system from the enclosure
3. Install the I/O connector cover over the I/O connector.
Figure 7. Installing the I/O connector cover
Next steps
Install the system or system blank into the enclosure.
CAUTION: If you are permanently removing the system, install a system blank. Operating the enclosure for
extended periods of time without a system blank installed can cause the enclosure to overheat.
Installing and removing system components 15

Installing the system into the enclosure
Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: To prevent damage to the I/O connectors, do not touch connectors or the connector pins.
NOTE: Install the system partitions to install half-height system(s). For more information, see the PowerEdge VRTX
Enclosure Owner’s Manual at Dell.com/poweredgemanuals.
Steps
1. If you are installing a new system, remove the I/O connector cover from the I/O connector(s) and save for future use.
Figure 8. Removing the I/O connector cover
2. Orient the system so that the system handle is on the left side of the system.
CAUTION: While installing the system into the enclosure, ensure that they are properly aligned with the
slots, to prevent damage to the system connectors.
3. Align the system with the system slot and guide rails on the enclosure.
4. Holding the system handle, slide the system into the enclosure until the system locks into place.
16 Installing and removing system components

Figure 9. Installing the system into the enclosure
Next steps
1. Turn on the system.
2. If applicable, install the front bezel of the PowerEdge VRTX enclosure.
Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
Installing and removing system components 17

Figure 10. Inside the system
1. drive cage 2. drive backplane
3. IDSDM card 4. air shroud
5. mezzanine card (fabric C) 6. I/O connector cover
7. Network Daughter Card (NDC) 8. mezzanine card (fabric B)
9. heat sink (CPU1) 10. heat sink (CPU2)
11. memory module (16) 12. system handle
System cover
Removing the system cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Turn off the system.
3. Remove the system from the enclosure.
4. Install the I/O connector cover.
Steps
1. Press the release button, and slide the cover toward the back of the system.
2. Lift the cover away from the system.
18 Installing and removing system components

Figure 11. Removing the system cover
Installing the system cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.
Steps
1. Align the alignment guides on the system cover with the alignment slots on the system.
2. Slide the system cover forward until the system cover clicks into place.
Installing and removing system components 19

Figure 12. Installing the system cover
Next steps
1. Remove the I/O connector cover and save for future use.
2. Install the system into the enclosure
3. Turn on the system.
20 Installing and removing system components