Dell PowerEdge T350 Manual

Dell EMC PowerEdge T350
Installation and Service Manual
Regulatory Model: E78S series
Regulatory Type: E78S001
October 2021
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 7
Chapter 2: PowerEdge T350 system overview............................................................................... 8
Front view of the system.................................................................................................................................................. 9
Rear view of the system.................................................................................................................................................. 12
Inside the system .............................................................................................................................................................. 16
Locating the Express Service Code and Service Tag............................................................................................... 17
System information label.................................................................................................................................................. 18
Chapter 3: Initial system setup and configuration........................................................................ 21
Setting up the system.......................................................................................................................................................21
iDRAC configuration.......................................................................................................................................................... 21
Options to set up iDRAC IP address........................................................................................................................21
Options to log in to iDRAC........................................................................................................................................ 22
Resources to install operating system......................................................................................................................... 23
Options to download firmware ................................................................................................................................23
Options to download and install OS drivers .........................................................................................................23
Downloading drivers and firmware.......................................................................................................................... 24
Chapter 4: Minimum to POST and system management configuration validation......................... 25
Minimum configuration to POST ..................................................................................................................................25
Configuration validation...................................................................................................................................................25
Error messages............................................................................................................................................................ 26
Chapter 5: Installing and removing system components.............................................................. 27
Safety instructions............................................................................................................................................................ 27
Before working inside your system............................................................................................................................... 28
After working inside your system.................................................................................................................................. 28
Recommended tools......................................................................................................................................................... 28
Optional front bezel.......................................................................................................................................................... 28
Removing the front bezel..........................................................................................................................................28
Installing the front bezel............................................................................................................................................ 29
System feet........................................................................................................................................................................ 30
Removing the system feet........................................................................................................................................ 30
Installing the system feet........................................................................................................................................... 31
System cover......................................................................................................................................................................32
Removing the system cover..................................................................................................................................... 32
Installing the system cover....................................................................................................................................... 33
Air shroud............................................................................................................................................................................ 35
Removing the air shroud............................................................................................................................................35
Installing the air shroud..............................................................................................................................................35
Intrusion switch module...................................................................................................................................................36
Removing the intrusion switch module.................................................................................................................. 36
Installing the intrusion switch module.....................................................................................................................37
Contents
Contents 3

Drives................................................................................................................................................................................... 38
Removing a drive blank.............................................................................................................................................. 38
Installing a drive blank................................................................................................................................................ 38
Removing a drive carrier............................................................................................................................................39
Installing the drive carrier..........................................................................................................................................40
Removing the drive from the drive carrier.............................................................................................................41
Installing the drive into the drive carrier................................................................................................................42
Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier................................................................... 43
Installing a 3.5-inch adapter into a 3.5-inch drive carrier..................................................................................44
Removing a 2.5-inch drive from the 3.5-inch drive adapter............................................................................ 45
Installing a 2.5-inch drive into the 3.5-inch drive adapter................................................................................ 46
Optional optical drive........................................................................................................................................................47
Removing the optical drive blank.............................................................................................................................47
Installing the optical drive blank...............................................................................................................................48
Removing the optical drive....................................................................................................................................... 49
Installing the optical drive......................................................................................................................................... 50
Drive backplane.................................................................................................................................................................. 51
Drive backplane............................................................................................................................................................ 51
Removing the drive backplane ................................................................................................................................53
Installing the drive backplane................................................................................................................................... 53
Cooling fans........................................................................................................................................................................ 54
Removing the cooling fan..........................................................................................................................................54
Installing the cooling fan............................................................................................................................................55
Cable routing...................................................................................................................................................................... 56
System memory.................................................................................................................................................................59
System memory guidelines........................................................................................................................................59
General memory module installation guidelines....................................................................................................60
Removing a memory module.....................................................................................................................................60
Installing a memory module........................................................................................................................................61
Processor and heat sink module....................................................................................................................................63
Removing the heat sink............................................................................................................................................. 63
Removing the processor............................................................................................................................................64
Installing the processor.............................................................................................................................................. 64
Installing the heat sink............................................................................................................................................... 65
Expansion cards................................................................................................................................................................. 67
Expansion card installation guidelines.....................................................................................................................67
Removing an expansion card.................................................................................................................................... 68
Installing an expansion card...................................................................................................................................... 70
Optional BOSS S2 module................................................................................................................................................71
Removing the BOSS S2 module blank.....................................................................................................................71
Installing the BOSS S2 module blank...................................................................................................................... 72
Removing the BOSS S2 card carrier blank............................................................................................................73
Installing the BOSS S2 card carrier blank.............................................................................................................. 74
Removing the BOSS S2 module...............................................................................................................................75
Installing the BOSS S2 module.................................................................................................................................78
Optional IDSDM module................................................................................................................................................... 81
Removing the IDSDM module................................................................................................................................... 81
Installing the IDSDM module.....................................................................................................................................82
MicroSD card......................................................................................................................................................................83
Removing the MicroSD card.....................................................................................................................................83
4Contents

Installing the MicroSD card.......................................................................................................................................84
Optional internal USB card............................................................................................................................................. 85
Removing the internal USB card............................................................................................................................. 85
Installing the internal USB card................................................................................................................................86
Optional internal USB memory key............................................................................................................................... 87
Removing the internal USB memory key............................................................................................................... 87
Installing the internal USB memory key ................................................................................................................ 87
Power supply unit..............................................................................................................................................................88
Hot spare feature........................................................................................................................................................ 88
Removing a power supply unit blank...................................................................................................................... 88
Installing a power supply unit blank........................................................................................................................ 89
Removing a power supply unit................................................................................................................................. 89
Installing a power supply unit................................................................................................................................... 90
Removing a cabled PSU............................................................................................................................................. 91
Installing the cabled PSU...........................................................................................................................................93
Power interposer board................................................................................................................................................... 94
Removing the power interposer board...................................................................................................................94
Installing the power interposer board.....................................................................................................................95
System battery ................................................................................................................................................................. 96
Replacing the system battery.................................................................................................................................. 96
System board..................................................................................................................................................................... 98
Removing the system board..................................................................................................................................... 98
Installing the system board..................................................................................................................................... 100
Trusted Platform Module...............................................................................................................................................104
Upgrading the Trusted Platform Module............................................................................................................. 104
Initializing TPM for users......................................................................................................................................... 105
Initializing the TPM 1.2 for users............................................................................................................................105
Initializing the TPM 2.0 for users...........................................................................................................................105
Control panel.................................................................................................................................................................... 105
Removing the control panel assembly.................................................................................................................. 105
Installing the control panel assembly.................................................................................................................... 108
Chapter 6: Upgrade Kits............................................................................................................. 112
BOSS S2 module kit.........................................................................................................................................................112
IDSDM kit........................................................................................................................................................................... 115
Internal USB card kit........................................................................................................................................................116
Chapter 7: Jumpers and connectors............................................................................................117
System board connectors...............................................................................................................................................117
System board jumper settings.......................................................................................................................................118
Disabling a forgotten password.................................................................................................................................... 119
Chapter 8: System diagnostics and indicator codes................................................................... 120
System health and system ID indicator codes..........................................................................................................120
iDRAC Direct LED indicator codes.............................................................................................................................. 120
NIC indicator codes..........................................................................................................................................................121
Power supply unit indicator codes............................................................................................................................... 121
Non-redundant cabled power supply unit indicator codes.................................................................................... 123
Drive indicator codes...................................................................................................................................................... 124
Contents 5

Using system diagnostics.............................................................................................................................................. 125
Dell Embedded System Diagnostics...................................................................................................................... 125
Chapter 9: Getting help............................................................................................................. 126
Recycling or End-of-Life service information........................................................................................................... 126
Contacting Dell Technologies....................................................................................................................................... 126
Accessing system information by using QRL............................................................................................................126
Quick Resource Locator for PowerEdge T350 system.................................................................................... 127
Receiving automated support with SupportAssist ................................................................................................. 127
Chapter 10: Documentation resources........................................................................................128
6 Contents

About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
About this document 7

PowerEdge T350 system overview
The PowerEdge T350 system is a 4.5U tower server that supports:
●One Intel Xeon E-2300 Series processor or Intel Pentium processor
●Four DDR4 DIMM slots
●Two redundant or one cabled AC power supply units
●Up to eight 3.5-inch SAS/SATA hot swap drives
NOTE: All instances of SAS, SATA drives are seen as drives in this document, unless specified otherwise.
NOTE: For more information, see the Dell EMC PowerEdge T350 Technical Specifications on the product documentation
page.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•Locating the Express Service Code and Service Tag
•System information label
2
8 PowerEdge T350 system overview

Front view of the system
Figure 1. Front view of 8 x 3.5-inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 BOSS S2 module
(optional)
N/A This slot supports BOSS S2 module.
2 Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-
compliant operating system.
3 Information tag N/A The Information tag is a slide-out label panel that contains system
information such as Service Tag, NIC, MAC address, and so on. If you have
opted for the secure default access to iDRAC, the Information tag will also
contain the iDRAC secure default password.
4 System health and ID
indicator
Indicates the system health. For more information, see the System health and
system ID indicator codes section.
PowerEdge T350 system overview 9

Table 1. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
5 USB 3.0 port The USB ports are 9-pin, 3.0-compliant. These ports enable you to connect
USB devices to the system.
6 iDRAC Direct port
(Micro-AB USB)
The iDRAC Direct port is micro USB 2.0-compliant. This port enables
you to access the iDRAC Direct features. For more information, see the
Integrated Dell Remote Access Controller User's Guide at www.dell.com/
poweredgemanuals.
NOTE: You can configure iDRAC Direct by using a USB to micro USB
(type AB) cable, which you can connect to your laptop or tablet. Cable
length should not exceed 3 feet (0.91 meters). Performance could be
affected by cable quality.
7 Optical drive (optional) N/A Enables you to retrieve and store data on optical discs such as compact
discs (CD) and digital versatile discs (DVD). For more information, see the
Technical specifications section.
8 Drives (8) N/A Enable you to install drives that are supported on your system. For more
information about drives, see the Technical specifications section.
Figure 2. Front view of 4 x 3.5-inch drive system
10 PowerEdge T350 system overview

Table 2. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 BOSS S2 module
(optional)
N/A This slot supports BOSS S2 module.
2 Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-
compliant operating system.
3 Information tag N/A The Information tag is a slide-out label panel that contains system
information such as Service Tag, NIC, MAC address, and so on. If you have
opted for the secure default access to iDRAC, the Information tag will also
contain the iDRAC secure default password.
4 System health and ID
indicator
Indicates the system health. For more information, see the System health and
system ID indicator codes section.
5 USB 3.0 port The USB ports are 9-pin, 3.0-compliant. These ports enable you to connect
USB devices to the system.
6 iDRAC Direct port
(Micro-AB USB)
The iDRAC Direct port is micro USB 2.0-compliant. This port enables
you to access the iDRAC Direct features. For more information, see the
Integrated Dell Remote Access Controller User's Guide at www.dell.com/
poweredgemanuals.
NOTE: You can configure iDRAC Direct by using a USB to micro USB
(type AB) cable, which you can connect to your laptop or tablet. Cable
length should not exceed 3 feet (0.91 meters). Performance could be
affected by cable quality.
7 Optical drive (optional) N/A Enables you to retrieve and store data on optical discs such as compact
discs (CD) and digital versatile discs (DVD). For more information, see the
Technical specifications section.
8 Drives (4) N/A Enable you to install drives that are supported on your system. For more
information about drives, see the Technical specifications section.
NOTE: For more information, see the Dell EMC PowerEdge T350 Technical Specifications on the product documentation
page.
PowerEdge T350 system overview 11

Rear view of the system
Figure 3. Rear view of the system with redundant PSU
Table 3. Rear view of the system
Item Ports, panels, or slots Icon Description
1 Power supply unit (PSU
1)
PSU1 is the primary PSU of the system. For more information about
the PSU configurations, see the Dell EMC PowerEdge T350 Technical
Specifications on product documentation page.
2 Power supply unit (PSU
2)
This is a secondary PSU or redundant PSU. For more information about
the PSU configurations, see the Dell EMC PowerEdge T350 Technical
Specifications on product documentation page.
3 PCIe expansion card
slots (4)
N/A Enables you to connect PCI Express expansion cards. For more
information about the expansion cards supported on your system, see the
expansion card installation guidelines section.
4 USB 2.0 port (4) The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
12 PowerEdge T350 system overview

Table 3. Rear view of the system (continued)
Item Ports, panels, or slots Icon Description
5 System identification
button
Press the system ID button:
●To locate a particular system within a rack.
●To turn the system ID on or off.
To reset iDRAC, press and hold the button for 16 seconds.
NOTE:
●To reset iDRAC using system ID, ensure that the system ID button
is enabled in the iDRAC setup.
●If the system stops responding during POST, press and hold the
system ID button (for more than five seconds) to enter the BIOS
progress mode.
6 NIC port (1) The NIC ports are embedded on the LOM card that is connected to the
system board.
7 USB 3.0 port (1) The USB ports are 9-pin, 3.0-compliant. These ports enable you to
connect USB devices to the system.
8 USB 2.0 port (1) The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
9 NIC port (2) The NIC ports are embedded on the LOM card that is connected to the
system board.
10 iDRAC ethernet port Enables you to remotely access iDRAC. For more information, see the
Integrated Dell Remote Access Controller User's Guide at www.dell.com/
poweredgemanuals.
11 VGA port Enables you to connect a display device to the system. For more
information about the VGA port, see the Dell EMC PowerEdge T350
Technical Specifications on product documentation page.
12 Serial port Enables you to connect a serial device to the system. For more
information about the Serial port, see the Dell EMC PowerEdge T350
Technical Specifications on product documentation page.
PowerEdge T350 system overview 13

Figure 4. Rear view of the system with cable PSU
Table 4. Rear view of the system
Item Ports, panels, or slots Icon Description
1 Cabled power supply unit Enables you to connect to AC power source. For more information about
the PSU configurations, see the Dell EMC PowerEdge T350 Technical
Specifications on product documentation page.
2 PCIe expansion card
slots (4)
N/A Enables you to connect PCI Express expansion cards. For more
information about the expansion cards supported on your system, see the
expansion card installation guidelines section.
3 USB 2.0 port (4) The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
4 System identification
button
Press the system ID button:
●To locate a particular system within a rack.
●To turn the system ID on or off.
To reset iDRAC, press and hold the button for 16 seconds.
NOTE:
●To reset iDRAC using system ID, ensure that the system ID button
is enabled in the iDRAC setup.
14 PowerEdge T350 system overview

Table 4. Rear view of the system (continued)
Item Ports, panels, or slots Icon Description
●If the system stops responding during POST, press and hold the
system ID button (for more than five seconds) to enter the BIOS
progress mode.
5 NIC port (1) The NIC ports are embedded on the LOM card that is connected to the
system board.
6 USB 3.0 port (1) The USB ports are 9-pin, 3.0-compliant. These ports enable you to
connect USB devices to the system.
7 USB 2.0 port (1) The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
8 NIC port (2) The NIC ports are embedded on the LOM card that is connected to the
system board.
9 iDRAC ethernet port Enables you to remotely access iDRAC. For more information, see the
Integrated Dell Remote Access Controller User's Guide at www.dell.com/
poweredgemanuals.
10 VGA port Enables you to connect a display device to the system. For more
information about the VGA port, see the Dell EMC PowerEdge T350
Technical Specifications on product documentation page.
11 Serial port Enables you to connect a serial device to the system. For more
information about the Serial port, see the Dell EMC PowerEdge T350
Technical Specifications on product documentation page.
PowerEdge T350 system overview 15

Inside the system
Figure 5. Inside the system with redundant PSU
1. PIB (Power Interface Board) 2. PSU
3. PCIe expansion card 4. System board
5. Intrusion switch 6. Cooling fan
7. Memory module sockets 8. Heat sink
9. Backplane
16 PowerEdge T350 system overview

Figure 6. Inside the system with cabled PSU
1. Cabled PSU 2. PCIe expansion card
3. System board 4. Intrusion switch
5. Cooling fan 6. Memory module sockets
7. Heat sink 8. Internal Dual SD module (IDSDM)/USB card (optional)
9. Backplane
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as the Service Tag, Express
Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to
iDRAC, the Information tag also contains the iDRAC secure default password.
Figure 7. Locating the Express Service Code and Service tag
1. Information tag (front view)
PowerEdge T350 system overview 17

2. Information tag (back view)
3. OpenManage Mobile (OMM) label
4. iDRAC MAC address and iDRAC secure password label
5. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls
to the appropriate personnel.
Alternatively, the Service Tag information is located on a label on the rear of the chassis.
System information label
The system information label is located on the back of the system cover.
Figure 8. Service information
18 PowerEdge T350 system overview

Figure 9. Electrical overview and icon legend
Figure 10. Memory information and system tasks
PowerEdge T350 system overview 19

Figure 11. System tasks
20 PowerEdge T350 system overview