Dell PowerEdge C8000 User manual

Dell PowerEdge C8000
Hardware Owner’s
Manual
Regulatory Model: B10S
Regulatory Type: B10S001

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2014 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™ are trademarks of Dell Inc.
Intel is a registered trademark of Intel Corporation in the United State or other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model B10S
Regulatory Type: B10S001
2014 - 01 P/N XXXXX Rev. A08

Contents 3
Contents
1 About the System . . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . 13
Back-Panel Features and Indicators . . . . . . . . . . 15
Server Enclosure Indicator Codes. . . . . . . . . . . . 18
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20
Sled Bay Numbering. . . . . . . . . . . . . . . . . . . 22
Fan Bay Numbering . . . . . . . . . . . . . . . . . . . 23
Sled Module Configuration . . . . . . . . . . . . . . . 24
Sled Features . . . . . . . . . . . . . . . . . . . . . . 26
Compute Sleds . . . . . . . . . . . . . . . . . . . 26
Storage Sleds. . . . . . . . . . . . . . . . . . . . 34
Power Sleds . . . . . . . . . . . . . . . . . . . . 36
Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 38
Server Enclosure . . . . . . . . . . . . . . . . . . 38
Sleds . . . . . . . . . . . . . . . . . . . . . . . . 38
POST Error Codes . . . . . . . . . . . . . . . . . . . . 41
Collecting System Event Log for
Investigation . . . . . . . . . . . . . . . . . . . . 41

4Contents
System Event Log. . . . . . . . . . . . . . . . . . . . . 49
Processor Error . . . . . . . . . . . . . . . . . . . 49
Memory Ecc. . . . . . . . . . . . . . . . . . . . . 50
PCIe Error . . . . . . . . . . . . . . . . . . . . . . 52
IOH Core Error . . . . . . . . . . . . . . . . . . . 53
SB Error . . . . . . . . . . . . . . . . . . . . . . . 54
POST Start Event . . . . . . . . . . . . . . . . . . 55
POST End Event . . . . . . . . . . . . . . . . . . . 56
POST Error Code Event . . . . . . . . . . . . . . . 57
BIOS Recovery Event . . . . . . . . . . . . . . . . 58
ME Fail Event . . . . . . . . . . . . . . . . . . . . 58
SEL Generator ID . . . . . . . . . . . . . . . . . . 59
BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Other Information You May Need . . . . . . . . . . . . 65
2 Using the System Setup Program . . . . . 67
System Setup Menu . . . . . . . . . . . . . . . . . . . 67
System Setup Options at Boot . . . . . . . . . . . . . . 68
Using the System Setup Program Navigation
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
General Help . . . . . . . . . . . . . . . . . . . . . . . 69
Console Redirection . . . . . . . . . . . . . . . . . . . 69
Enabling and Configuring Console
Redirection . . . . . . . . . . . . . . . . . . . . . 69
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 74
Main Screen . . . . . . . . . . . . . . . . . . . . 74
System Settings. . . . . . . . . . . . . . . . . . . 75

Contents 5
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 77
Power Management . . . . . . . . . . . . . . . . 78
CPU Configuration . . . . . . . . . . . . . . . . . 88
Memory Configuration . . . . . . . . . . . . . . . 92
SATA Configuration. . . . . . . . . . . . . . . . . 95
PCI Configuration . . . . . . . . . . . . . . . . . . 98
USB Configuration . . . . . . . . . . . . . . . . . 105
Security Menu . . . . . . . . . . . . . . . . . . . . . . 107
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 109
View System Log . . . . . . . . . . . . . . . . . . 115
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 116
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 118
Command Line Interfaces for System Setup
Options . . . . . . . . . . . . . . . . . . . . . . . . . . 120
IPMI Command List . . . . . . . . . . . . . . . . . . . 146
Power Management Settings . . . . . . . . . . . . . . 155
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . 157
About MIB and Traps. . . . . . . . . . . . . . . . 157
SNMP Support for the Server Enclosure
Fan Controller Board . . . . . . . . . . . . . . . . 157
FCB Firmware Behavior . . . . . . . . . . . . . . 159
MIB Tree Diagram for FCB . . . . . . . . . . . . . 161
FCB SNMP MIB. . . . . . . . . . . . . . . . . . . 162
SNMP Support for the External PDU Power
Management Controller Board . . . . . . . . . . . 168
PMC Firmware Behavior . . . . . . . . . . . . . . 170
MIB Tree Diagram for PMC . . . . . . . . . . . . 171
PMC SNMP MIB . . . . . . . . . . . . . . . . . . 172

6Contents
3 Installing System Components . . . . . . . 187
Safety Instructions . . . . . . . . . . . . . . . . . . . 187
About the Illustrations . . . . . . . . . . . . . . . . . 188
Recommended Tools . . . . . . . . . . . . . . . . . . 188
Inside the System. . . . . . . . . . . . . . . . . . . . 189
Sled Blank . . . . . . . . . . . . . . . . . . . . . . . 190
Removing a Double-Wide Sled Blank . . . . . . 190
Installing a Double-Wide Sled Blank . . . . . . . 190
Removing a Single-Wide Sled Blank . . . . . . . 191
Installing a Single-Wide Sled Blank . . . . . . . 191
Compute Sleds . . . . . . . . . . . . . . . . . . . . . 192
Removing a Compute Sled . . . . . . . . . . . . 192
Installing a Compute Sled. . . . . . . . . . . . . 194
Storage Sled . . . . . . . . . . . . . . . . . . . . . . 194
Removing a Storage Sled . . . . . . . . . . . . . 194
Installing a Storage Sled . . . . . . . . . . . . . 195
Power Sled . . . . . . . . . . . . . . . . . . . . . . . 196
Inside a Power Sled. . . . . . . . . . . . . . . . 198
Removing a Power Sled. . . . . . . . . . . . . . 198
Installing a Power Sled . . . . . . . . . . . . . . 200
Removing the PSU1/3 Module Assembly . . . . . 201
Installing the PSU1/3 Module Assembly . . . . . 203
Removing the PSU2/4 Module Assembly . . . . . 203
Installing the PSU2/4 Module Assembly . . . . . 204
Removing the PSU Module . . . . . . . . . . . . 205
Installing the PSU Module . . . . . . . . . . . . 206

Contents 7
Fan Modules . . . . . . . . . . . . . . . . . . . . . . . 207
Removing a Fan Module . . . . . . . . . . . . . . 207
Installing a Fan Module. . . . . . . . . . . . . . . 208
Front Panel Board . . . . . . . . . . . . . . . . . . . . 209
Removing the Front Panel Board . . . . . . . . . . 209
Installing the Front Panel Board . . . . . . . . . . 210
Fan Controller Board. . . . . . . . . . . . . . . . . . . 211
Removing the Fan Controller Board . . . . . . . . 211
Installing the Fan Controller Board . . . . . . . . . 212
Backplane/Fan Bay Cage . . . . . . . . . . . . . . . . 212
Removing the Backplane/Fan Bay Cage . . . . . . 212
Installing the Backplane/Fan Bay Cage . . . . . . 216
PDU Power Supply. . . . . . . . . . . . . . . . . . . . 217
PDU Power Supply Indicator Code . . . . . . . . . 217
Removing a PDU Power Supply . . . . . . . . . . 217
Installing a PDU Power Supply . . . . . . . . . . . 219
4 Rack Mount Configuration . . . . . . . . . . 221
Installation Guidelines . . . . . . . . . . . . . . . . . 221
Recommended Tools. . . . . . . . . . . . . . . . . . . 222
Installation Tasks . . . . . . . . . . . . . . . . . . . . 222
Installing the Tool-Less Rail Solution
in the Rack . . . . . . . . . . . . . . . . . . . . . . . . 223
Removing Sled Modules from the Server
Enclosure . . . . . . . . . . . . . . . . . . . . . . . . 228
Installing the Server Enclosure into the Rack . . . . . 228

8Contents
Replacing Sled Modules in the Server
Enclosure. . . . . . . . . . . . . . . . . . . . . . . . 230
Installing the External PDU into the Rack . . . . . . . 231
Connecting the Power Cables . . . . . . . . . . . . . 237
Connecting the Power Cables to the
Server Enclosure with Internal Power
Source . . . . . . . . . . . . . . . . . . . . . . 237
Connecting the Power Cable to the
Server Enclosure with External Power
Source . . . . . . . . . . . . . . . . . . . . . . 238
Connecting the Server Enclosure to a Rack
PDU . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Connecting a Network Switch to a Rack PDU . . . . 242
Connecting the PDU to the Network. . . . . . . . . . 243
Powering Up the Systems . . . . . . . . . . . . . . . 246
5 Troubleshooting. . . . . . . . . . . . . . . . . . . 251
Safety First—For You and Your System . . . . . . . . 251
Installation Problems . . . . . . . . . . . . . . . . . 251
Troubleshooting System Startup Failure. . . . . . . . 252
Troubleshooting External Connections . . . . . . . . 252
Troubleshooting the Video Subsystem. . . . . . . . . 252
Troubleshooting a USB Device . . . . . . . . . . . . 252
Troubleshooting a Serial I/O Device. . . . . . . . . . 253
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 254

Contents 9
Troubleshooting a Wet Enclosure . . . . . . . . . . . . 255
Troubleshooting a Damaged Enclosure . . . . . . . . . 256
Troubleshooting Enclosure Fan Modules . . . . . . . . 257
Troubleshooting Cooling Problems . . . . . . . . . . . 262
Troubleshooting Sled Components . . . . . . . . . . . 267
Troubleshooting System Memory . . . . . . . . . 267
Troubleshooting a Hard-Drive . . . . . . . . . . . 269
Troubleshooting Expansion Cards . . . . . . . . . 270
Troubleshooting Processors . . . . . . . . . . . . 270
Troubleshooting the System Board . . . . . . . . 271
Troubleshooting the System Battery . . . . . . . . 272
IRQ Assignment Conflicts . . . . . . . . . . . . . . . . 273
6 Updating Firmware Images
and Monitoring the PDU Power
Status . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Verifying and Updating the Fan Controller
Board Firmware Via the Compute Sled . . . . . . . . . 275
Viewing the Fan Controller Board
Firmware Version Information . . . . . . . . . . . 275
Updating the Fan Controller Board
Firmware . . . . . . . . . . . . . . . . . . . . . . 275
Verifying and Updating the Fan Controller
Board Firmware Via SNMP . . . . . . . . . . . . . . . 276
Before You Begin . . . . . . . . . . . . . . . . . . 276
Checking FCB Indicators . . . . . . . . . . . . . . 277
Resetting the FCB Network Connection . . . . . . 277
Viewing or Changing the FCB Configuration
Information . . . . . . . . . . . . . . . . . . . . . 278

10 Contents
Configuring the SNMP Traps . . . . . . . . . . . 278
Updating the FCB Firmware. . . . . . . . . . . . 279
Viewing the FCB Firmware Version
Information . . . . . . . . . . . . . . . . . . . . 280
Monitoring the External PDU Power Status
and Updating the PDU PMC Firmware. . . . . . . . . 280
Before You Begin . . . . . . . . . . . . . . . . . 280
Checking PDU Indicators . . . . . . . . . . . . . 281
Resetting the PDU Network Connection . . . . . 281
Viewing or Changing the PMC
Configuration Information. . . . . . . . . . . . . 282
Configuring the SNMP Traps . . . . . . . . . . . 282
Updating the PMC Firmware . . . . . . . . . . . 283
Viewing the PMC Firmware Version
Information . . . . . . . . . . . . . . . . . . . . 284
7 Jumpers and Connectors. . . . . . . . . . . . 285
Server Enclosure Boards . . . . . . . . . . . . . . . 285
Front Panel Board Connectors . . . . . . . . . . 285
Fan Controller Board Connectors. . . . . . . . . 286
Power Management Board Connectors . . . . . 287
8 Getting Help . . . . . . . . . . . . . . . . . . . . . . 289
Contacting Dell . . . . . . . . . . . . . . . . . . 289
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291