Dell PowerEdge R210 User manual

Dell™ PowerEdge™
R210 Systems
Hardware Owner’s
Manual
book.book Page 1 Wednesday, August 12, 2009 4:51 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
ReproductionofthesematerialsinanymannerwhatsoeverwithoutthewrittenpermissionofDellInc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
August 2009 Rev. A00
book.book Page 2 Wednesday, August 12, 2009 4:51 PM

Contents 5
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 13
Accessing System Features During Startup. . . . . . . 13
Front-Panel Features and Indicators . . . . . . . . . . 14
Back-Panel Features and Indicators . . . . . . . . . . 16
Guidelines for Connecting External Devices . . . . . . 17
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 19
System Messages . . . . . . . . . . . . . . . . . . . . 21
Warning Messages . . . . . . . . . . . . . . . . . . . 34
Diagnostics Messages . . . . . . . . . . . . . . . . . 34
Alert Messages . . . . . . . . . . . . . . . . . . . . . 34
Other Information You May Need . . . . . . . . . . . . 35
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . . 37
Choosing the System Boot Mode . . . . . . . . . . . . 37
Entering the System Setup Program. . . . . . . . . . . 38
Responding to Error Messages. . . . . . . . . . . 38
book.book Page 5 Wednesday, August 12, 2009 4:51 PM

6Contents
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 38
System Setup Options . . . . . . . . . . . . . . . . . . 39
Main Screen . . . . . . . . . . . . . . . . . . . . 39
Memory Settings Screen . . . . . . . . . . . . . . 41
Processor Settings Screen . . . . . . . . . . . . . 41
SATA Settings Screen. . . . . . . . . . . . . . . . 42
Boot Settings Screen . . . . . . . . . . . . . . . . 43
Integrated Devices Screen . . . . . . . . . . . . . 44
PCI IRQ Assignments Screen . . . . . . . . . . . . 45
Serial Communication Screen . . . . . . . . . . . 45
Power Management Screen . . . . . . . . . . . . 46
System Security Screen . . . . . . . . . . . . . . 47
Exit Screen . . . . . . . . . . . . . . . . . . . . . 49
Entering the UEFI Boot Manager. . . . . . . . . . . . . 49
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . . 49
UEFI Boot Manager Screen. . . . . . . . . . . . . 50
UEFI Boot Settings Screen . . . . . . . . . . . . . 50
System Utilities Screen . . . . . . . . . . . . . . . 51
System and Setup Password Features. . . . . . . . . . 51
Using the System Password . . . . . . . . . . . . 51
Using the Setup Password . . . . . . . . . . . . . 54
Embedded System Management. . . . . . . . . . . . . 55
Baseboard Management Controller Configuration . . . 56
Entering the BMC Setup Module . . . . . . . . . . 56
iDRAC Configuration Utility . . . . . . . . . . . . . . . 56
Entering the iDRAC Configuration Utility . . . . . . 57
book.book Page 6 Wednesday, August 12, 2009 4:51 PM

Contents 7
3 Installing System Components . . . . . . . . 59
Recommended Tools. . . . . . . . . . . . . . . . . . . 59
Inside the System . . . . . . . . . . . . . . . . . . . . 60
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 61
Removing the Front Bezel . . . . . . . . . . . . . 61
Installing the Front Bezel . . . . . . . . . . . . . . 61
Opening and Closing the System . . . . . . . . . . . . 62
Opening the System . . . . . . . . . . . . . . . . 62
Closing the System . . . . . . . . . . . . . . . . . 63
Optical Drive (Optional) . . . . . . . . . . . . . . . . . 64
Removing an Optical Drive . . . . . . . . . . . . . 64
Installing an Optical Drive . . . . . . . . . . . . . 66
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 67
Removing a Hard Drive . . . . . . . . . . . . . . . 67
Installing a Hard Drive . . . . . . . . . . . . . . . 69
Removing a Hard Drive From
a Hard-Drive Bracket . . . . . . . . . . . . . . . . 70
Installing a Hard Drive Into
a Hard-Drive Bracket . . . . . . . . . . . . . . . . 71
Expansion Card . . . . . . . . . . . . . . . . . . . . . 72
Expansion Card Installation Guidelines . . . . . . 72
Installing an Expansion Card . . . . . . . . . . . . 72
Removing an Expansion Card . . . . . . . . . . . 73
Expansion-Card Riser . . . . . . . . . . . . . . . . . . 75
Removing an Expansion-Card Riser . . . . . . . . 75
Installing an Expansion-Card Riser. . . . . . . . . 76
Internal USB Memory Key . . . . . . . . . . . . . . . . 77
book.book Page 7 Wednesday, August 12, 2009 4:51 PM

8Contents
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 78
Removing the Cooling Shroud . . . . . . . . . . . 78
Installing the Cooling Shroud . . . . . . . . . . . . 80
System Memory . . . . . . . . . . . . . . . . . . . . . 80
General Memory Module
Installation Guidelines . . . . . . . . . . . . . . . 80
Mode-Specific Guidelines . . . . . . . . . . . . . 81
Installing Memory Modules. . . . . . . . . . . . . 81
Removing Memory Modules . . . . . . . . . . . . 83
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 85
Removing a Cooling Fan . . . . . . . . . . . . . . 85
Installing a Cooling Fan . . . . . . . . . . . . . . . 87
iDRAC6 Express Card (Optional) . . . . . . . . . . . . . 87
Installing an iDRAC6 Express Card . . . . . . . . . 87
Removing an iDRAC6 Express Card. . . . . . . . . 89
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 90
Installing an iDRAC6 Enterprise Card. . . . . . . . 90
Removing an iDRAC6 Enterprise Card . . . . . . . 92
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 93
Installing a VFlash Media Card . . . . . . . . . . . 93
Removing a VFlash Media Card . . . . . . . . . . 93
Processor. . . . . . . . . . . . . . . . . . . . . . . . . 93
Removing a Processor . . . . . . . . . . . . . . . 93
Installing a Processor. . . . . . . . . . . . . . . . 97
Power Supply . . . . . . . . . . . . . . . . . . . . . . 98
Removing the Power Supply . . . . . . . . . . . . 98
Installing the Power Supply. . . . . . . . . . . . 100
System Battery . . . . . . . . . . . . . . . . . . . . . 100
book.book Page 8 Wednesday, August 12, 2009 4:51 PM

Contents 9
Replacing the System Battery . . . . . . . . . . . 100
Control Panel Assembly . . . . . . . . . . . . . . . . . 102
Removing the Control Panel Assembly. . . . . . . 102
Installing the Control Panel Assembly . . . . . . . 104
System Board . . . . . . . . . . . . . . . . . . . . . . 104
Removing the System Board . . . . . . . . . . . . 104
Installing the System Board . . . . . . . . . . . . 106
4 Troubleshooting Your System . . . . . . . . 109
Safety First—For You and Your System . . . . . . . . . 109
Troubleshooting System Startup Failure . . . . . . . . 109
Troubleshooting External Connections . . . . . . . . . 109
Troubleshooting the Video Subsystem . . . . . . . . . 110
Troubleshooting a USB Device . . . . . . . . . . . . . 110
Troubleshooting a Serial I/O Device . . . . . . . . . . 111
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 111
Troubleshooting a Wet System . . . . . . . . . . . . . 112
Troubleshooting a Damaged System . . . . . . . . . . 113
Troubleshooting the System Battery. . . . . . . . . . . 114
Troubleshooting Power Supply . . . . . . . . . . . . . 115
Troubleshooting System Cooling Problems . . . . . . . 115
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 116
Troubleshooting System Memory . . . . . . . . . . . . 116
book.book Page 9 Wednesday, August 12, 2009 4:51 PM

10 Contents
Troubleshooting an Internal USB Key . . . . . . . . . 119
Troubleshooting an Optical Drive . . . . . . . . . . . 120
Troubleshooting a Tape Backup Unit . . . . . . . . . 120
Troubleshooting a Hard Drive . . . . . . . . . . . . . 121
Troubleshooting an Expansion Card. . . . . . . . . . 123
Troubleshooting the Processor . . . . . . . . . . . . 124
5 Running the System Diagnostics . . . . . . 125
Using Online Diagnostics . . . . . . . . . . . . . . . 125
Embedded System Diagnostics Features . . . . . . . 125
When to Use the Embedded System Diagnostics . . . 126
Running the Embedded System Diagnostics . . . . . 126
System Diagnostics Testing Options. . . . . . . . . . 126
Using the Custom Test Options . . . . . . . . . . . . 127
Selecting Devices for Testing. . . . . . . . . . . 127
Selecting Diagnostics Options . . . . . . . . . . 127
Viewing Information and Results . . . . . . . . . 127
6 Jumpers and Connectors. . . . . . . . . . . . 129
System Board Jumpers. . . . . . . . . . . . . . . . . 129
System Board Connectors . . . . . . . . . . . . . . . 130
Disabling a Forgotten Password. . . . . . . . . . . . 132
book.book Page 10 Wednesday, August 12, 2009 4:51 PM

Contents 11
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 133
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 133
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
book.book Page 11 Wednesday, August 12, 2009 4:51 PM

12 Contents
book.book Page 12 Wednesday, August 12, 2009 4:51 PM