Dell POWEREDGE T300 User manual

www.dell.com | support.dell.com
Dell™ PowerEdge™ T300 Systems
Hardware Owner’s Manual

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks
ofDellInc.;IntelisaregisteredtrademarksofIntelCorporation;Microsoft,Windows,WindowsServer,
and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries; UNIX is a registered trademark of The Open Group in the United States
and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model SCM
January 2008 P/N HR675 Rev. A00

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Other Information You May Need . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . 13
Back-Panel Features and Indicators . . . . . . . . . . 16
Connecting External Devices. . . . . . . . . . . . 16
Power Indicator Codes . . . . . . . . . . . . . . . . . 17
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18
LCD Status Messages . . . . . . . . . . . . . . . . . . 19
Solving Problems Described by LCD Status
Messages. . . . . . . . . . . . . . . . . . . . . . 29
Removing LCD Status Messages . . . . . . . . . . 29
System Messages . . . . . . . . . . . . . . . . . . . . 30
Warning Messages . . . . . . . . . . . . . . . . . . . 39
Diagnostics Messages . . . . . . . . . . . . . . . . . 40
Alert Messages . . . . . . . . . . . . . . . . . . . . . 40
2 Using the System Setup Program . . . . . . 41
Entering the System Setup Program . . . . . . . . . . . 41

4Contents
Responding to Error Messages. . . . . . . . . . . 41
Using the System Setup Program. . . . . . . . . . 42
System Setup Options . . . . . . . . . . . . . . . . . . 43
Main Screen . . . . . . . . . . . . . . . . . . . . 43
Memory Information Screen . . . . . . . . . . . . 45
CPU Information Screen . . . . . . . . . . . . . . 46
SATA Configuration Screen. . . . . . . . . . . . . 47
Integrated Devices Screen . . . . . . . . . . . . . 48
Serial Communication Screen . . . . . . . . . . . 49
System Security Screen . . . . . . . . . . . . . . 50
Exit Screen . . . . . . . . . . . . . . . . . . . . . 52
System and Setup Password Features. . . . . . . . . . 53
Using the System Password . . . . . . . . . . . . 53
Using the Setup Password . . . . . . . . . . . . . 56
Disabling a Forgotten Password. . . . . . . . . . . . . 57
Baseboard Management Controller Configuration . . . 57
Entering the BMC Setup Module . . . . . . . . . . 58
BMC Setup Module Options . . . . . . . . . . . . 58
3 Installing System Components . . . . . . . 59
Recommended Tools . . . . . . . . . . . . . . . . . . . 60
Inside the System. . . . . . . . . . . . . . . . . . . . . 60
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the Front Bezel. . . . . . . . . . . . . . 63
Installing the Front Bezel . . . . . . . . . . . . . . 64
Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 65
Removing a Front Bezel Insert . . . . . . . . . . . 65
Installing a Front Bezel Insert. . . . . . . . . . . . 66

Contents 5
System Cover. . . . . . . . . . . . . . . . . . . . . . . 66
Removing the System Cover . . . . . . . . . . . . 66
Installing the System Cover. . . . . . . . . . . . . 67
EMI Fillers . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing an EMI Filler . . . . . . . . . . . . . . . 68
Installing an EMI Filler . . . . . . . . . . . . . . . 69
Processor Airflow Shroud . . . . . . . . . . . . . . . . 69
Removing the Processor Airflow Shroud. . . . . . 70
Installing the Processor Airflow Shroud . . . . . . 72
Redundant and Non-Redundant Power Supplies . . . . 72
Removing a Redundant Power Supply . . . . . . . 73
Installing a Redundant Power Supply . . . . . . . 75
Removing a Non-redundant Power Supply . . . . 75
Installing a Non-Redundant Power Supply. . . . . 77
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 77
Removing a Hot-Pluggable Hard Drive . . . . . . . 77
Installing a Hot-Pluggable Hard Drive . . . . . . . 78
Removing a Cabled Hard Drive . . . . . . . . . . . 80
Installing a Cabled Hard Drive . . . . . . . . . . . 82
Configuring the Boot Device. . . . . . . . . . . . . . . 84
Diskette Drive (Optional) . . . . . . . . . . . . . . . . 84
Removing the Diskette Drive . . . . . . . . . . . . 84
Installing a Diskette Drive . . . . . . . . . . . . . 86
Optical and Tape Drives . . . . . . . . . . . . . . . . . 88
Removing an Optical or Tape Drive. . . . . . . . . 88
Installing an Optical or Tape Drive . . . . . . . . . 91
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 93

6Contents
Removing an Expansion Card. . . . . . . . . . . . 93
Installing an Expansion Card . . . . . . . . . . . . 95
SAS Controller Card . . . . . . . . . . . . . . . . . . . 96
Removing a SAS Controller Card . . . . . . . . . . 96
Installing a SAS Controller Card . . . . . . . . . . 97
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 99
Removing a RAID Battery . . . . . . . . . . . . . . 99
Installing a RAID Battery . . . . . . . . . . . . . 101
Remote Access Controller Card (RAC). . . . . . . . . 101
Removing the RAC Card . . . . . . . . . . . . . 101
Installing a RAC Card . . . . . . . . . . . . . . . 103
Internal USB Memory Key Connector . . . . . . . . . 104
Installing the Optional Internal USB Memory
Key . . . . . . . . . . . . . . . . . . . . . . . . 104
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 106
Removing the Expansion Card Fan . . . . . . . . 106
Installing the Expansion Card Fan . . . . . . . . 107
Removing the System Fan. . . . . . . . . . . . . 108
Installing the System Fan . . . . . . . . . . . . . 109
System Memory . . . . . . . . . . . . . . . . . . . . 110
Memory Module Installation Guidelines . . . . . 110
Removing Memory Modules . . . . . . . . . . . 111
Installing Memory Modules. . . . . . . . . . . . 113
Processor. . . . . . . . . . . . . . . . . . . . . . . . 114
Removing the Processor . . . . . . . . . . . . . 114
Installing the Processor. . . . . . . . . . . . . . 117
System Battery . . . . . . . . . . . . . . . . . . . . . 118

Contents 7
Removing the System Battery . . . . . . . . . . . 118
Installing the System Battery . . . . . . . . . . . . 120
Chassis Intrusion Switch . . . . . . . . . . . . . . . . 120
Removing the Chassis Intrusion Switch . . . . . . 120
Installing the Chassis Intrusion Switch . . . . . . 121
Power Supply Distribution Module . . . . . . . . . . . 122
Removing the Power Supply Distribution Module . 122
Installing the Power Supply Distribution Module . 123
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 124
Removing the SAS Backplane . . . . . . . . . . . 124
Installing the SAS Backplane . . . . . . . . . . . 126
Control Panel (Service-only Procedure) . . . . . . . . 126
Removing the Control Panel . . . . . . . . . . . . 126
Installing the Control Panel. . . . . . . . . . . . . 128
System Board (Service Only Procedure) . . . . . . . . 128
Removing the System Board . . . . . . . . . . . . 128
Installing the System Board . . . . . . . . . . . . 130
4 Troubleshooting Your System . . . . . . . . 133
Safety First—For You and Your System . . . . . . . . . 133
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 133
Checking the Equipment. . . . . . . . . . . . . . . . . 134
Troubleshooting External Connections . . . . . . . 134
Troubleshooting the Video Subsystem . . . . . . . 134
Troubleshooting the Keyboard or Mouse . . . . . 135
Troubleshooting Serial I/O Problems . . . . . . . . . . 137

8Contents
Troubleshooting a Serial I/O Device . . . . . . . 138
Troubleshooting a USB Device . . . . . . . . . . 138
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 140
Troubleshooting a Wet System. . . . . . . . . . . . . 141
Troubleshooting a Damaged System. . . . . . . . . . 142
Troubleshooting the System Battery . . . . . . . . . . 143
Troubleshooting Redundant Power Supplies . . . . . 143
Troubleshooting System Cooling Problems . . . . . . 145
Troubleshooting a Fan . . . . . . . . . . . . . . 145
Troubleshooting System Memory . . . . . . . . . . . 146
Troubleshooting an Internal USB Memory Key . . . . 148
Troubleshooting a Diskette Drive . . . . . . . . . . . 149
Troubleshooting an Optical Drive . . . . . . . . . . . 151
Troubleshooting a SCSI Tape Drive . . . . . . . . . . 152
Troubleshooting a Hard Drive . . . . . . . . . . . . . 153
Troubleshooting a Hot-pluggable Hard Drive . . . . . 155
Troubleshooting a SAS or SAS RAID Controller. . . . 157
Troubleshooting Expansion Cards . . . . . . . . . . . 159
Troubleshooting the Microprocessor . . . . . . . . . 161
5 Running the System Diagnostics . . . . . . 163
Using Dell PowerEdge Diagnostics . . . . . . . . . . 163

Contents 9
System Diagnostics Features . . . . . . . . . . . . . . 163
When to Use the System Diagnostics . . . . . . . . . . 164
Running the System Diagnostics . . . . . . . . . . . . 164
System Diagnostics Testing Options . . . . . . . . . . 165
Using the Custom Test Options . . . . . . . . . . . . . 165
Selecting Devices for Testing . . . . . . . . . . . 165
Selecting Diagnostics Options . . . . . . . . . . . 166
Viewing Information and Results . . . . . . . . . . 166
6 Jumpers and Connectors . . . . . . . . . . . 167
System Board Connectors . . . . . . . . . . . . . . . . 167
Jumper Settings . . . . . . . . . . . . . . . . . . . . . 170
SAS Backplane Board Connectors . . . . . . . . . . . 171
Disabling a Forgotten Password . . . . . . . . . . . . 173
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 175
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 175
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

10 Contents