Dell PowerEdge R410 User manual

Dell™ PowerEdge™
R410 Systems
Hardware Owner’s
Manual
book.book Page 1 Tuesday, March 31, 2009 5:26 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarksusedinthistext:Dell,theDELLlogo, and PowerEdgearetrademarksofDellInc.;Intel is
a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows,and
WindowsServerareeithertrademarksor registeredtrademarks ofMicrosoftCorporation in theUnited
States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
April 2009 Rev. A00
book.book Page 2 Tuesday, March 31, 2009 5:26 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . . 9
Accessing System Features During Startup. . . . . . . . 9
Front-Panel Features and Indicators . . . . . . . . . . 10
LCD Panel Features (Optional). . . . . . . . . . . . . . 12
Hard Drive Status Indicators . . . . . . . . . . . . . . 16
Back-Panel Features and Indicators . . . . . . . . . . 17
Guidelines for Connecting
Optional External Devices. . . . . . . . . . . . . . . . 19
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 19
Power Indicator Codes . . . . . . . . . . . . . . . . . 20
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 21
LCD Status Messages (Optional) . . . . . . . . . . . . 23
System Messages . . . . . . . . . . . . . . . . . . . . 37
Warning Messages . . . . . . . . . . . . . . . . . . . 55
Diagnostics Messages . . . . . . . . . . . . . . . . . 55
Alert Messages . . . . . . . . . . . . . . . . . . . . . 55
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4Contents
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Entering the UEFI Boot Manager. . . . . . . . . . . . . 69
System and Setup Password Features. . . . . . . . . . 71
Embedded System Management. . . . . . . . . . . . . 75
Baseboard Management Controller
Configuration. . . . . . . . . . . . . . . . . . . . . . . 76
iDRAC Configuration Utility . . . . . . . . . . . . . . . 76
3 Installing System Components . . . . . . . 79
Recommended Tools . . . . . . . . . . . . . . . . . . . 79
Inside the System. . . . . . . . . . . . . . . . . . . . . 79
Removing and Replacing the
Optional Front Bezel . . . . . . . . . . . . . . . . . . . 81
Opening and Closing the System . . . . . . . . . . . . 82
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 84
Power Supplies . . . . . . . . . . . . . . . . . . . . . 92
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 96
Integrated Storage Controller Card . . . . . . . . . . . 99
Expansion-Card Riser . . . . . . . . . . . . . . . . . 102
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Contents 5
Internal USB Memory Key . . . . . . . . . . . . . . . . 104
System Board Shroud . . . . . . . . . . . . . . . . . . 105
Integrated Dell Remote Access Controller 6
(iDRAC6) Express Card (Optional) . . . . . . . . . . . . 107
Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional) . . . . . . . . . . 109
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 112
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 112
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 114
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 117
System Memory . . . . . . . . . . . . . . . . . . . . . 119
Processors . . . . . . . . . . . . . . . . . . . . . . . . 126
System Battery . . . . . . . . . . . . . . . . . . . . . . 130
Control Panel Assembly-LED/LCD
(Service-Only Procedure) (Optional) . . . . . . . . . . 132
SAS Backplane (Service-Only Procedure) . . . . . . . 136
Power Distribution Board
(Service-Only Procedure) . . . . . . . . . . . . . . . . 138
System Board (Service-Only Procedure) . . . . . . . . 140
4 Troubleshooting Your System . . . . . . . . 145
Safety First—For You and Your System . . . . . . . . . 145
Troubleshooting System Startup Failure . . . . . . . . 145
Troubleshooting External Connections . . . . . . . . . 145
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6Contents
Troubleshooting the Video Subsystem. . . . . . . . . 146
Troubleshooting a USB Device . . . . . . . . . . . . 146
Troubleshooting a Serial I/O Device. . . . . . . . . . 147
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 147
Troubleshooting a Wet System. . . . . . . . . . . . . 148
Troubleshooting a Damaged System. . . . . . . . . . 149
Troubleshooting the System Battery . . . . . . . . . . 150
Troubleshooting Power Supplies . . . . . . . . . . . 151
Troubleshooting System Cooling Problems . . . . . . 151
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 152
Troubleshooting System Memory . . . . . . . . . . . 152
Troubleshooting an Internal USB Key . . . . . . . . . 154
Troubleshooting an Optical Drive . . . . . . . . . . . 155
Troubleshooting an External Tape Drive. . . . . . . . 155
Troubleshooting a Hard Drive . . . . . . . . . . . . . 156
Troubleshooting a SAS or SAS RAID Controller. . . . 158
Troubleshooting Expansion Cards . . . . . . . . . . . 159
Troubleshooting the Microprocessors . . . . . . . . 160
5 Running the System Diagnostics . . . . . . 163
Using Dell™ Diagnostics . . . . . . . . . . . . . . . 163
Embedded System Diagnostics Features . . . . . . . 163
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Contents 7
When to Use the Embedded System
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 164
Running the Embedded System Diagnostics . . . . . . 164
Embedded System Diagnostics Testing Options . . . . 165
Using the Custom Test Options . . . . . . . . . . . . . 165
6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 167
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 167
7 Jumpers and Connectors . . . . . . . . . . . 169
System Board Jumpers . . . . . . . . . . . . . . . . . 169
System Board Connectors . . . . . . . . . . . . . . . . 170
Disabling a Forgotten Password . . . . . . . . . . . . 172
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
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8Contents
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About Your System 9
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
<F10> Enters System Services, which opens the Unified Server Configurator.
The Unified Server Configurator allows you to access utilities such as
embedded system diagnostics. For more information, see the Unified
Server Configurator documentation.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending
on the system’s boot configuration. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
<F12> Starts PXE boot.
<Ctrl+E> Enters the Baseboard Management Controller (BMC) or iDRAC
Configuration Utility, which allows access to the system event log (SEL)
and configuration of remote access to the system. For more information,
see the BMC or iDRAC user documentation.
<Ctrl+C> Enters the SAS Configuration Utility. See your SAS adapter
documentation for more information.
<Ctrl+R> Enters the RAID configuration utility. For more information, see the
documentation for your SAS RAID card.
<Ctrl+S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
book.book Page 9 Tuesday, March 31, 2009 5:26 PM

10 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Power-on indicator,
power button
The power-on indicator lights when the
system power is on.
The power button controls the
DC power supply output to the system.
When the optional system bezel is
installed, the power button is not
accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
five seconds.
1 2 34
5789
610
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