Dell PowerEdge R510 User manual

Dell™ PowerEdge™
R510 Systems
Hardware Owner’s
Manual
Regulatory Model E12S Series and E13S Series
Regulatory Type E12S001 and E13S001
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Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model E12S Series and E13S Series
Regulatory Type E12S001 and E13S001
November 2009 Rev. A00
book.book Page 2 Friday, November 20, 2009 2:56 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 13
Accessing System Features During Startup. . . . . . . 13
Front-Panel Features and Indicators . . . . . . . . . . 14
LCD Panel Features (Optional). . . . . . . . . . . . . . 18
Home Screen . . . . . . . . . . . . . . . . . . . . 19
Setup Menu. . . . . . . . . . . . . . . . . . . . . 20
View Menu . . . . . . . . . . . . . . . . . . . . . 20
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 21
Back-Panel Features and Indicators . . . . . . . . . . 22
Guidelines for Connecting Optional External
Devices . . . . . . . . . . . . . . . . . . . . . . . . . 25
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 25
Power Indicator Codes . . . . . . . . . . . . . . . . . 26
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 27
LCD Status Messages (Optional) . . . . . . . . . . . . 29
Solving Problems Described by LCD
Status Messages. . . . . . . . . . . . . . . . . . 41
Removing LCD Status Messages . . . . . . . . . . 41
System Messages . . . . . . . . . . . . . . . . . . . . 42
Warning Messages . . . . . . . . . . . . . . . . . . . 59
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4Contents
Diagnostics Messages. . . . . . . . . . . . . . . . . . 59
Alert Messages . . . . . . . . . . . . . . . . . . . . . 59
Other Information You May Need . . . . . . . . . . . . 60
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 61
Choosing the System Boot Mode . . . . . . . . . . . . 61
Entering the System Setup Program . . . . . . . . . . . 62
Responding to Error Messages. . . . . . . . . . . 62
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 62
System Setup Options . . . . . . . . . . . . . . . . . . 63
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Memory Settings Screen . . . . . . . . . . . . . . 65
Processor Settings Screen . . . . . . . . . . . . . 66
SATA Settings Screen (Optional) . . . . . . . . . . 67
Boot Settings Screen . . . . . . . . . . . . . . . . 67
Integrated Devices Screen . . . . . . . . . . . . . 68
PCI IRQ Assignments Screen . . . . . . . . . . . . 69
Serial Communication Screen . . . . . . . . . . . 69
Embedded Server Management Screen . . . . . . 70
Power Management Screen . . . . . . . . . . . . 71
System Security Screen . . . . . . . . . . . . . . 71
Exit Screen . . . . . . . . . . . . . . . . . . . . . 73
Entering the UEFI Boot Manager. . . . . . . . . . . . . 74
Using the UEFI Boot Manager Navigation Keys . . 74
UEFI Boot Manager Screen. . . . . . . . . . . . . 75
UEFI Boot Settings Screen . . . . . . . . . . . . . 75
System Utilities Screen . . . . . . . . . . . . . . . 75
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Contents 5
System and Setup Password Features . . . . . . . . . 76
Using the System Password . . . . . . . . . . . . 76
Using the Setup Password . . . . . . . . . . . . . 78
Embedded System Management . . . . . . . . . . . . 79
Baseboard Management Controller Configuration . . . 80
Entering the BMC Setup Module . . . . . . . . . . 81
iDRAC Configuration Utility . . . . . . . . . . . . . . . 81
Entering the iDRAC Configuration Utility . . . . . . 81
3 Installing System Components . . . . . . . . 83
Recommended Tools. . . . . . . . . . . . . . . . . . . 83
Inside the System . . . . . . . . . . . . . . . . . . . . 83
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 86
Removing the Front Bezel . . . . . . . . . . . . . 86
Installing the Front Bezel . . . . . . . . . . . . . . 87
Opening and Closing the System . . . . . . . . . . . . 87
Opening the System . . . . . . . . . . . . . . . . 87
Closing the System . . . . . . . . . . . . . . . . . 89
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 90
Removing the Cooling Shroud . . . . . . . . . . . 90
Installing the Cooling Shroud. . . . . . . . . . . . 91
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 91
Removing a Hard-Drive Blank . . . . . . . . . . . 91
Installing a Hard-Drive Blank. . . . . . . . . . . . 92
Removing a Hot-Swap Hard Drive . . . . . . . . . 92
Installing a Hot-Swap Hard Drive . . . . . . . . . 93
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6Contents
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 94
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 95
Removing a Cabled Hard Drive . . . . . . . . . . . 95
Installing a Cabled Hard Drive . . . . . . . . . . . 96
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 98
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 98
Internal Hard Drives . . . . . . . . . . . . . . . . . . . 99
Removing an Internal Hard Drive Bay . . . . . . . 99
Installing an Internal Hard Drive Bay . . . . . . . 101
Removing an Internal Hard Drive From the
Internal Hard-Drive Bay. . . . . . . . . . . . . . 101
Installing a Hard Drive Into a
Hard-Drive Bay . . . . . . . . . . . . . . . . . . 102
Optical Drive (Optional) . . . . . . . . . . . . . . . . 103
Removing an Optical Drive . . . . . . . . . . . . 103
Installing an Optical Drive . . . . . . . . . . . . 104
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 105
Removing a Cooling Fan . . . . . . . . . . . . . 105
Replacing a Cooling Fan . . . . . . . . . . . . . 109
Power Supplies . . . . . . . . . . . . . . . . . . . . 109
Removing a Redundant Power Supply . . . . . . 110
Installing a Redundant Power Supply . . . . . . 111
Removing the Power Supply Blank . . . . . . . . 112
Installing the Power Supply Blank . . . . . . . . 112
Removing a Non-Redundant Power Supply . . . 112
Installing a Non-Redundant Power Supply . . . . 114
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Contents 7
System Memory . . . . . . . . . . . . . . . . . . . . . 114
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 115
Mode-Specific Guidelines . . . . . . . . . . . . . 116
Installing Memory Modules . . . . . . . . . . . . 119
Removing Memory Modules . . . . . . . . . . . . 121
Expansion Cards and Expansion-Card Risers. . . . . . 122
Expansion Card Installation Guidelines . . . . . . 122
Installing an Expansion Card . . . . . . . . . . . . 124
Removing an Expansion Card . . . . . . . . . . . 126
Removing an Expansion-Card Riser . . . . . . . . 127
Installing an Expansion-Card Riser. . . . . . . . . 128
Integrated Storage Controller Card . . . . . . . . . . . 129
Removing the Storage Controller Card . . . . . . . 129
Installing the Storage Controller Card . . . . . . . 131
iDRAC6 Express Card (Optional). . . . . . . . . . . . . 132
Installing an iDRAC6 Express Card . . . . . . . . . 132
Removing an iDRAC6 Express Card . . . . . . . . 133
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 134
Installing an iDRAC6 Enterprise Card . . . . . . . 134
Removing an iDRAC6 Enterprise Card . . . . . . . 136
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 137
Installing a VFlash Media Card . . . . . . . . . . . 137
Removing a VFlash Media Card . . . . . . . . . . 137
Internal USB Memory Key . . . . . . . . . . . . . . . 137
Processors . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing a Processor . . . . . . . . . . . . . . . 138
Installing a Processor . . . . . . . . . . . . . . . 142
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8Contents
System Battery . . . . . . . . . . . . . . . . . . . . . 143
Replacing the System Battery . . . . . . . . . . 143
RAID Battery (Optional) . . . . . . . . . . . . . . . . 146
Removing the RAID Battery. . . . . . . . . . . . 146
Installing the RAID Battery . . . . . . . . . . . . 147
Control Panel Assembly—LED (Optional) . . . . . . . 147
Removing the Control Panel Assembly
(Four–Hard-Drive System) . . . . . . . . . . . . 147
Installing the Control Panel Assembly
(Four–Hard-Drive System) . . . . . . . . . . . . 149
Removing the Control-Panel Module–LED
(Twelve–Hard-Drive System) . . . . . . . . . . . 149
Installing the Control-Panel Module–LED
(Twelve–Hard-Drive System) . . . . . . . . . . . 151
Control Panel Assembly—LCD (Optional) . . . . . . . 151
Removing the Control Panel Display Module. . . 151
Installing the Control Panel Display Module . . . 152
Removing the Control Panel Assembly . . . . . . 152
Installing the Control Panel Assembly . . . . . . 154
Front-Panel IO Module (Optional) . . . . . . . . . . . 154
Removing the Front-Panel IO Module
(Twelve–Hard-Drive System) . . . . . . . . . . . 154
Installing the Front-Panel IO Module
(Twelve–Hard-Drive System) . . . . . . . . . . . 156
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 156
Removing the SAS Backplane . . . . . . . . . . 156
Installing the SAS Backplane. . . . . . . . . . . 160
Power Distribution Board . . . . . . . . . . . . . . . 161
Removing the Power Distribution Board . . . . . 161
Replacing the Power Distribution Board . . . . . 164
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Contents 9
System Board . . . . . . . . . . . . . . . . . . . . . . 165
Removing the System Board . . . . . . . . . . . . 165
Installing the System Board . . . . . . . . . . . . 167
4 Troubleshooting Your System . . . . . . . . 169
Safety First—For You and Your System . . . . . . . . . 169
Troubleshooting System Startup Failure . . . . . . . . 169
Troubleshooting External Connections . . . . . . . . . 169
Troubleshooting the Video Subsystem . . . . . . . . . 170
Troubleshooting a USB Device . . . . . . . . . . . . . 170
Troubleshooting a Serial I/O Device . . . . . . . . . . 171
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 171
Troubleshooting a Wet System . . . . . . . . . . . . . 172
Troubleshooting a Damaged System . . . . . . . . . . 174
Troubleshooting the System Battery. . . . . . . . . . . 174
Troubleshooting Power Supplies . . . . . . . . . . . . 175
Troubleshooting System Cooling Problems . . . . . . . 176
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 176
Troubleshooting System Memory . . . . . . . . . . . . 177
Troubleshooting an Internal USB Key . . . . . . . . . . 179
Troubleshooting an Optical Drive . . . . . . . . . . . . 180
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 181
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10 Contents
Troubleshooting an Internal Hard Drive . . . . . . . . 182
Troubleshooting a Storage Controller . . . . . . . . . 183
Troubleshooting Expansion Cards . . . . . . . . . . . 184
Troubleshooting Processors . . . . . . . . . . . . . . 186
5 Running the System Diagnostics . . . . . . 189
Using Online Diagnostics . . . . . . . . . . . . . . . 189
Embedded System Diagnostics Features . . . . . . . 189
When to Use the Embedded System Diagnostics . . . 190
Running the Embedded System Diagnostics . . . . . 190
Embedded System Diagnostics Testing Options . . . 191
Using the Custom Test Options . . . . . . . . . . . . 191
Selecting Devices for Testing. . . . . . . . . . . 191
Selecting Diagnostics Options . . . . . . . . . . 191
Viewing Information and Results . . . . . . . . . 192
6 Jumpers and Connectors. . . . . . . . . . . . 193
System Board Jumpers. . . . . . . . . . . . . . . . . 193
System Board Connectors . . . . . . . . . . . . . . . 194
Disabling a Forgotten Password. . . . . . . . . . . . 196
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