Dell POWEREDGE R515 Instructions for use

Dell PowerEdge
R515 Systems
Hardware Owner’s
Manual
Regulatory Model E12S Series and E13S Series
Regulatory Type E12S002 and E13S002
book.book Page 1 Tuesday, August 24, 2010 1:47 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Microsoft®, Windows®, MS-DOS®, and Windows Server®are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model E12S Series and E13S Series
Regulatory Type E12S002 and E13S002
August 2010 Rev. A00
book.book Page 2 Tuesday, August 24, 2010 1:47 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features (Optional). . . . . . . . . . . . . . 16
Home Screen . . . . . . . . . . . . . . . . . . . . 17
Setup Menu. . . . . . . . . . . . . . . . . . . . . 18
View Menu . . . . . . . . . . . . . . . . . . . . . 18
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 19
Back-Panel Features and Indicators . . . . . . . . . . 20
Guidelines for Connecting Optional External
Devices. . . . . . . . . . . . . . . . . . . . . . . . . . 23
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 23
Power Indicator Codes . . . . . . . . . . . . . . . . . 24
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 25
LCD Status Messages (Optional) . . . . . . . . . . . . 27
Solving Problems Described by
LCD Status Messages . . . . . . . . . . . . . . . 39
Removing LCD Status Messages . . . . . . . . . . 39
System Messages . . . . . . . . . . . . . . . . . . . . 40
Warning Messages . . . . . . . . . . . . . . . . . . . 55
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4Contents
Diagnostics Messages. . . . . . . . . . . . . . . . . . 55
Alert Messages . . . . . . . . . . . . . . . . . . . . . 55
Other Information You May Need . . . . . . . . . . . . 56
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages. . . . . . . . . . . 58
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Memory Settings Screen . . . . . . . . . . . . . . 61
Processor Settings Screen . . . . . . . . . . . . . 61
SATA Settings Screen (Optional) . . . . . . . . . . 62
Boot Settings Screen . . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignments Screen . . . . . . . . . . . . 65
Serial Communication Screen . . . . . . . . . . . 65
Embedded Server Management Screen . . . . . . 66
Power Management Screen . . . . . . . . . . . . 67
System Security Screen . . . . . . . . . . . . . . 67
Exit Screen . . . . . . . . . . . . . . . . . . . . . 69
Entering the UEFI Boot Manager. . . . . . . . . . . . . 70
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . . 70
UEFI Boot Manager Screen. . . . . . . . . . . . . 71
UEFI Boot Settings Screen . . . . . . . . . . . . . 71
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Contents 5
System Utilities Screen . . . . . . . . . . . . . . . 72
System and Setup Password Features . . . . . . . . . 72
Using the System Password . . . . . . . . . . . . 72
Using the Setup Password . . . . . . . . . . . . . 75
Embedded System Management . . . . . . . . . . . . 76
Baseboard Management Controller Configuration . . . 77
Entering the BMC Setup Module . . . . . . . . . . 77
iDRAC6 Configuration Utility . . . . . . . . . . . . . . 78
Entering the iDRAC6 Configuration Utility . . . . . 78
3 Installing System Components . . . . . . . . 79
Recommended Tools. . . . . . . . . . . . . . . . . . . 79
Inside the System . . . . . . . . . . . . . . . . . . . . 79
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 82
Removing the Front Bezel . . . . . . . . . . . . . 82
Installing the Front Bezel . . . . . . . . . . . . . . 83
Opening and Closing the System . . . . . . . . . . . . 83
Opening the System . . . . . . . . . . . . . . . . 83
Closing the System . . . . . . . . . . . . . . . . . 85
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 86
Removing the Cooling Shroud . . . . . . . . . . . 86
Installing the Cooling Shroud. . . . . . . . . . . . 87
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 87
Removing a Hard-Drive Blank . . . . . . . . . . . 87
Installing a Hard-Drive Blank. . . . . . . . . . . . 88
Removing a Hard Drive . . . . . . . . . . . . . . . 88
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6Contents
Installing a Hard Drive . . . . . . . . . . . . . . . 89
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 90
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 91
Internal Hard Drives . . . . . . . . . . . . . . . . . . . 91
Removing an Internal Hard-Drive Bay . . . . . . . 91
Installing an Internal Hard-Drive Bay. . . . . . . . 93
Removing an Internal Hard Drive From the
Internal Hard-Drive Bay. . . . . . . . . . . . . . . 93
Installing a Hard Drive Into a
Hard-Drive Bay . . . . . . . . . . . . . . . . . . . 94
Optical Drive (Optional) . . . . . . . . . . . . . . . . . 95
Removing an Optical Drive . . . . . . . . . . . . . 95
Installing an Optical Drive . . . . . . . . . . . . . 96
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 97
Removing a Cooling Fan . . . . . . . . . . . . . . 98
Installing a Cooling Fan . . . . . . . . . . . . . . 101
Power Supplies . . . . . . . . . . . . . . . . . . . . 102
Removing a Power Supply . . . . . . . . . . . . 102
Installing a Power Supply. . . . . . . . . . . . . 103
Removing the Power Supply Blank . . . . . . . . 104
Installing the Power Supply Blank . . . . . . . . 104
System Memory . . . . . . . . . . . . . . . . . . . . 104
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 105
Mode-Specific Guidelines . . . . . . . . . . . . 106
Installing Memory Modules. . . . . . . . . . . . 108
Removing Memory Modules . . . . . . . . . . . 110
Expansion Cards and Expansion-Card Risers . . . . . 111
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Contents 7
Expansion Card Installation Guidelines . . . . . . 111
Installing an Expansion Card . . . . . . . . . . . . 113
Removing an Expansion Card . . . . . . . . . . . 115
Removing an Expansion-Card Riser . . . . . . . . 116
Installing an Expansion-Card Riser. . . . . . . . . 118
Integrated Storage Controller Card . . . . . . . . . . . 119
Removing the Storage Controller Card . . . . . . . 119
Installing the Storage Controller Card . . . . . . . 121
iDRAC6 Express Card (Optional). . . . . . . . . . . . . 122
Installing an iDRAC6 Express Card . . . . . . . . . 122
Removing an iDRAC6 Express Card . . . . . . . . 123
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 124
Installing an iDRAC6 Enterprise Card . . . . . . . 124
Removing an iDRAC6 Enterprise Card . . . . . . . 126
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 127
Installing a VFlash Media Card . . . . . . . . . . . 127
Removing a VFlash Media Card . . . . . . . . . . 127
Internal USB Memory Key . . . . . . . . . . . . . . . 127
Processors . . . . . . . . . . . . . . . . . . . . . . . . 128
Removing a Processor . . . . . . . . . . . . . . . 128
Installing a Processor . . . . . . . . . . . . . . . 132
System Battery . . . . . . . . . . . . . . . . . . . . . . 133
Replacing the System Battery . . . . . . . . . . . 133
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 136
Removing the RAID Battery . . . . . . . . . . . . 136
Installing the RAID Battery . . . . . . . . . . . . . 137
Control Panel Assembly—LED . . . . . . . . . . . . . 137
Removing the Control-Panel Module–LED . . . . . 137
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8Contents
Installing the Control-Panel Module–LED . . . . 139
Control Panel Assembly—LCD (Optional) . . . . . . . 140
Removing the Control Panel Display
Module . . . . . . . . . . . . . . . . . . . . . . 140
Installing the Control Panel Display
Module . . . . . . . . . . . . . . . . . . . . . . 141
Removing the Control Panel Assembly . . . . . . 141
Installing the Control Panel Assembly . . . . . . 143
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 143
Removing the SAS Backplane . . . . . . . . . . 143
Installing the SAS Backplane. . . . . . . . . . . 147
Power Distribution Board . . . . . . . . . . . . . . . 148
Removing the Power Distribution Board . . . . . 148
Replacing the Power Distribution Board . . . . . 151
System Board. . . . . . . . . . . . . . . . . . . . . . 152
Removing the System Board . . . . . . . . . . . 152
Installing the System Board. . . . . . . . . . . . 154
4 Troubleshooting Your System . . . . . . . . 157
Safety First—For You and Your System . . . . . . . . 157
Troubleshooting System Startup Failure. . . . . . . . 157
Troubleshooting External Connections . . . . . . . . 157
Troubleshooting the Video Subsystem. . . . . . . . . 158
Troubleshooting a USB Device . . . . . . . . . . . . 158
Troubleshooting a Serial I/O Device. . . . . . . . . . 159
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 159
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Contents 9
Troubleshooting a Wet System . . . . . . . . . . . . . 160
Troubleshooting a Damaged System . . . . . . . . . . 162
Troubleshooting the System Battery. . . . . . . . . . . 162
Troubleshooting Power Supplies . . . . . . . . . . . . 163
Troubleshooting System Cooling Problems . . . . . . . 163
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 164
Troubleshooting System Memory . . . . . . . . . . . . 165
Troubleshooting an Internal USB Key . . . . . . . . . . 167
Troubleshooting an Optical Drive . . . . . . . . . . . . 168
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 169
Troubleshooting an Internal Hard Drive. . . . . . . . . 170
Troubleshooting a Storage Controller. . . . . . . . . . 171
Troubleshooting Expansion Cards. . . . . . . . . . . . 172
Troubleshooting Processors. . . . . . . . . . . . . . . 174
5 Running the System Diagnostics . . . . . . 177
Using Online Diagnostics . . . . . . . . . . . . . . . . 177
Embedded System Diagnostics Features . . . . . . . . 177
When to Use the Embedded System Diagnostics . . . . 178
Running the Embedded System Diagnostics . . . . . . 178
Embedded System Diagnostics Testing Options . . . . 179
Using the Custom Test Options . . . . . . . . . . . . . 179
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10 Contents
Selecting Devices for Testing. . . . . . . . . . . 179
Selecting Diagnostics Options . . . . . . . . . . 179
Viewing Information and Results . . . . . . . . . 180
6 Jumpers and Connectors. . . . . . . . . . . . 181
System Board Jumpers. . . . . . . . . . . . . . . . . 181
System Board Connectors . . . . . . . . . . . . . . . 182
Disabling a Forgotten Password. . . . . . . . . . . . 184
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 187
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 187
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
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