Dell PowerEdge R805 System User manual

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Dell™ PowerEdge™ R805 Systems
Hardware Owner’s Manual

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarksusedin this text:Dell, the DELLlogo, PowerEdge,andDell OpenManagearetrademarks
of Dell Inc.; AMD and AMD Opteron are registered trademarks and AMD PowerNow! is a trademark
ofAdvancedMicroDevices;Microsoft,Windows,WindowsServer,andMS-DOSareeithertrademarks
or registered trademarks of Microsoft Corporation in the United States and/or other countries; EMC
is a registered trademark of EMC Corporation; Red Hat and Red Hat Linux are registered trademarks
of Red Hat Inc.; UNIX is a registered trademark of The Open Group in the United States and other
countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model EMS01
September 2007 P/N TT864 Rev. A00

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Other Information You May Need . . . . . . . . . . . . 11
Accessing System Features During Startup . . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . 14
Hard-Drive Indicator Codes . . . . . . . . . . . . 17
Back-Panel Features and Indicators . . . . . . . . . . 18
Connecting External Devices . . . . . . . . . . . 19
Power Indicator Codes . . . . . . . . . . . . . . . . . 20
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21
LCD Status Messages . . . . . . . . . . . . . . . . . . 22
Solving Problems Described by LCD Status
Messages . . . . . . . . . . . . . . . . . . . . . 34
Removing LCD Status Messages . . . . . . . . . 34
System Messages . . . . . . . . . . . . . . . . . . . . 35
Warning Messages . . . . . . . . . . . . . . . . . . . 45
Diagnostics Messages . . . . . . . . . . . . . . . . . 45
Alert Messages . . . . . . . . . . . . . . . . . . . . . 45

4Contents
2 Using the System Setup Program . . . . . . 47
Entering the System Setup Program . . . . . . . . . . . 47
Responding to Error Messages . . . . . . . . . . 47
Using the System Setup Program . . . . . . . . . 48
System Setup Options . . . . . . . . . . . . . . . . . . 48
Main Screen . . . . . . . . . . . . . . . . . . . . 48
Memory Information Screen . . . . . . . . . . . . 51
CPU Information Screen . . . . . . . . . . . . . . 52
Integrated Devices Screen . . . . . . . . . . . . . 54
Serial Communication Screen . . . . . . . . . . . 55
System Security Screen . . . . . . . . . . . . . . 56
Exit Screen . . . . . . . . . . . . . . . . . . . . . 58
System and Setup Password Features . . . . . . . . . 59
Using the System Password . . . . . . . . . . . . 59
Using the Setup Password . . . . . . . . . . . . . 62
Disabling a Forgotten Password . . . . . . . . . . . . 63
Baseboard Management Controller
Configuration . . . . . . . . . . . . . . . . . . . . . . 63
Entering the BMC Setup Module . . . . . . . . . . 64
BMC Setup Module Options . . . . . . . . . . . . 64
3 Installing System Components . . . . . . . . 65
Recommended Tools . . . . . . . . . . . . . . . . . . 66
Inside the System . . . . . . . . . . . . . . . . . . . . 66
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the Front Bezel . . . . . . . . . . . . . 69
Replacing the Front Bezel . . . . . . . . . . . . . 70

Contents 5
Opening and Closing the System . . . . . . . . . . . . 70
Opening the System . . . . . . . . . . . . . . . . 71
Closing the System . . . . . . . . . . . . . . . . . 71
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 72
Removing a Drive Blank . . . . . . . . . . . . . . 73
Installing a Drive Blank . . . . . . . . . . . . . . 73
Removing a Hot-Plug Hard Drive . . . . . . . . . 74
Installing a Hot-Plug Hard Drive . . . . . . . . . . 74
Replacing a Hard-Drive Carrier . . . . . . . . . . . . . 76
Removing a Hard Drive From a Hard-Drive
Carrier . . . . . . . . . . . . . . . . . . . . . . . 76
Installing a Hard Drive Into a Drive Carrier . . . . 76
Power Supplies . . . . . . . . . . . . . . . . . . . . . 77
Removing a Power Supply . . . . . . . . . . . . . 78
Replacing a Power Supply . . . . . . . . . . . . . 79
Removing the Power Supply Blank . . . . . . . . 80
Installing the Power Supply Blank . . . . . . . . . 80
Internal SD Card . . . . . . . . . . . . . . . . . . . . . 80
Removing the SD Card . . . . . . . . . . . . . . . 80
Installing the SD Card . . . . . . . . . . . . . . . 81
System Fans . . . . . . . . . . . . . . . . . . . . . . . 82
Removing a System Fan . . . . . . . . . . . . . . 82
Replacing a Cooling Fan . . . . . . . . . . . . . . 83
SAS Controller Daughter Card . . . . . . . . . . . . . 84
Installing a SAS Controller Daughter Card . . . . 84
Removing a SAS Controller Daughter Card . . . . 86
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 87
Installing a RAID Battery . . . . . . . . . . . . . . 87
Removing a RAID Battery . . . . . . . . . . . . . 87

6Contents
Configuring the Boot Device . . . . . . . . . . . . . . 88
Internal USB Memory Key Connector . . . . . . . . . . 89
Installing the Optional Internal USB
Memory Key . . . . . . . . . . . . . . . . . . . . 89
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 91
Expansion Card Installation Guidelines . . . . . . 91
Installing an Expansion Card . . . . . . . . . . . . 91
Removing an Expansion Card . . . . . . . . . . . 92
Cooling Shrouds . . . . . . . . . . . . . . . . . . . . . 94
Removing the Memory Module Cooling
Shrouds . . . . . . . . . . . . . . . . . . . . . . . 94
Removing the Processor Cooling Shroud . . . . . 96
Installing the Processor Cooling Shroud . . . . . . 96
Installing the Memory Module Cooling
Shrouds . . . . . . . . . . . . . . . . . . . . . . . 96
Fan Brackets . . . . . . . . . . . . . . . . . . . . . . . 97
Removing the Fan Brackets . . . . . . . . . . . . 97
Replacing the Fan Bracket . . . . . . . . . . . . . 98
Expansion-Card Risers . . . . . . . . . . . . . . . . . 99
Removing Expansion-Card Riser 1 . . . . . . . . . 99
Replacing Expansion-Card Riser 1 . . . . . . . . . 99
Removing Expansion-Card Riser 2 . . . . . . . . . 101
Replacing Expansion-Card Riser 2 . . . . . . . . . 101
Removing the Riser 2 Board From the
Expansion-Card Bracket . . . . . . . . . . . . . . 102
Replacing the Riser 2 Board on the
Expansion-Card Bracket . . . . . . . . . . . . . . 103
RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . 104
Removing the RAC Card . . . . . . . . . . . . . . 104
Installing a RAC Card . . . . . . . . . . . . . . . . 106

Contents 7
LOM Daughter Card . . . . . . . . . . . . . . . . . . . 107
Removing the LOM Daughter Card . . . . . . . . 107
Replacing the LOM Daughter Card . . . . . . . . 109
Optical Drive . . . . . . . . . . . . . . . . . . . . . . 109
Removing the Optical Drive from the System . . . 109
Installing the Optical Drive . . . . . . . . . . . . . 110
Removing the Optical Drive From the Optical
Drive Tray . . . . . . . . . . . . . . . . . . . . . . 112
Installing an Optical Drive Into the Optical
Drive Tray . . . . . . . . . . . . . . . . . . . . . . 113
System Memory . . . . . . . . . . . . . . . . . . . . . 114
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 114
Memory Sparing Support . . . . . . . . . . . . . 116
Installing Memory Modules . . . . . . . . . . . . 117
Removing Memory Modules . . . . . . . . . . . . 119
Integrated NIC TOE . . . . . . . . . . . . . . . . . . . 120
Processors . . . . . . . . . . . . . . . . . . . . . . . . 120
Removing a Processor . . . . . . . . . . . . . . . 120
Installing a Processor . . . . . . . . . . . . . . . 123
System Battery . . . . . . . . . . . . . . . . . . . . . . 125
Replacing the System Battery . . . . . . . . . . . 125
Sideplane Board . . . . . . . . . . . . . . . . . . . . . 127
Removing the Sideplane Board . . . . . . . . . . 127
Installing the Sideplane Board . . . . . . . . . . . 127
SAS/SATA Backplane Board . . . . . . . . . . . . . . 129
Removing the SAS/SATA Backplane Board . . . . 129
Installing the SAS/SATA Backplane Board . . . . 130

8Contents
Control Panel Assembly (Service-only
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . 131
Removing the Control Panel Assembly . . . . . . . 131
Installing the Control Panel Assembly . . . . . . . 133
System Board (Service-only Procedure) . . . . . . . . 133
Removing the System Board . . . . . . . . . . . . 133
Installing the System Board . . . . . . . . . . . . 136
4 Troubleshooting Your System . . . . . . . . 137
Safety First—For You and Your System . . . . . . . . . 137
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 137
Checking the Equipment . . . . . . . . . . . . . . . . . 138
Troubleshooting IRQ Assignment Conflicts . . . . 138
Troubleshooting External Connections . . . . . . . 139
Troubleshooting the Video Subsystem . . . . . . . 139
Troubleshooting the Keyboard . . . . . . . . . . . 140
Troubleshooting the Mouse . . . . . . . . . . . . 141
Troubleshooting Basic I/O Functions . . . . . . . . . . 141
Troubleshooting a Serial I/O Device . . . . . . . . 142
Troubleshooting a USB Device . . . . . . . . . . . 143
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 143
Troubleshooting a Wet System . . . . . . . . . . . . . 144
Troubleshooting a Damaged System . . . . . . . . . . 146
Troubleshooting the System Battery . . . . . . . . . . 147
Troubleshooting Power Supplies . . . . . . . . . . . . 147

Contents 9
Troubleshooting System Cooling Problems . . . . . . . 149
Troubleshooting a Fan . . . . . . . . . . . . . . . 149
Troubleshooting System Memory . . . . . . . . . . . . 150
Troubleshooting an SD Card or Internal USB Key . . . 152
Troubleshooting an Optical Drive . . . . . . . . . . . . 153
Troubleshooting an External Tape Drive . . . . . . . . 154
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 155
Troubleshooting a SAS Controller
Daughter Card . . . . . . . . . . . . . . . . . . . . . . 157
Troubleshooting Expansion Cards . . . . . . . . . . . 158
Troubleshooting the Microprocessors . . . . . . . . . 160
5 Running the System Diagnostics . . . . . 161
Using Server Administrator Diagnostics . . . . . . . . 161
System Diagnostics Features . . . . . . . . . . . . . . 161
When to Use the System Diagnostics . . . . . . . . . . 162
Running the System Diagnostics . . . . . . . . . . . . 162
System Diagnostics Testing Options . . . . . . . . . . 162
Using the Custom Test Options . . . . . . . . . . . . . 163
Selecting Devices for Testing . . . . . . . . . . . 163
Selecting Diagnostics Options . . . . . . . . . . . 163
Viewing Information and Results . . . . . . . . . 164

10 Contents
6 Jumpers and Connectors . . . . . . . . . . . 165
System Board Jumpers . . . . . . . . . . . . . . . . . 165
System Board Connectors . . . . . . . . . . . . . . . . 167
SAS/SATA Backplane Board Connectors . . . . . . . . 170
Sideplane Board Connectors . . . . . . . . . . . . . . 172
Expansion-Card Riser-Board Components and
PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . . 172
Disabling a Forgotten Password . . . . . . . . . . . . 174
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 175
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 175
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193