Dell PowerEdge R810 User manual

Dell™ PowerEdge™ R810
Hardware Owner’s
Manual
Regulatory Model: E05S
Regulatory Type: E05S001
book.book Page 1 Thursday, February 18, 2010 2:06 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
ReproductionofthesematerialsinanymannerwhatsoeverwithoutthewrittenpermissionofDellInc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.
MicrosoftandWindowsServerareeithertrademarksorregisteredtrademarksofMicrosoftCorporation
in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E05S
Regulatory Type: E05S001
February 2010 Rev. A00
book.book Page 2 Thursday, February 18, 2010 2:06 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 17
Back-Panel Features and Indicators . . . . . . . . . . 18
Guidelines for Connecting External Devices . . . . . . 20
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20
Power Indicator Codes . . . . . . . . . . . . . . . . . 21
LCD Status Messages . . . . . . . . . . . . . . . . . . 22
Viewing Status Messages . . . . . . . . . . . . . 23
Removing LCD Status Messages . . . . . . . . . . 23
System Messages . . . . . . . . . . . . . . . . . . . . 40
Warning Messages . . . . . . . . . . . . . . . . . . . 57
Diagnostics Messages . . . . . . . . . . . . . . . . . 58
Alert Messages . . . . . . . . . . . . . . . . . . . . . 58
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4Contents
Other Information You May Need . . . . . . . . . . . . 58
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . . 59
Choosing the System Boot Mode . . . . . . . . . . . . 59
Entering the System Setup Program . . . . . . . . . . . 60
Responding to Error Messages. . . . . . . . . . . 60
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 60
System Setup Options . . . . . . . . . . . . . . . . . . 61
Main Screen . . . . . . . . . . . . . . . . . . . . 61
Memory Settings Screen . . . . . . . . . . . . . . 63
Processor Settings Screen . . . . . . . . . . . . . 64
SATA Settings Screen. . . . . . . . . . . . . . . . 65
Boot Settings Screen . . . . . . . . . . . . . . . . 65
Integrated Devices Screen . . . . . . . . . . . . . 66
PCI IRQ Assignments Screen . . . . . . . . . . . . 67
Serial Communication Screen . . . . . . . . . . . 67
Embedded Server Management Screen . . . . . . 68
Power Management Screen . . . . . . . . . . . . 69
System Security Screen . . . . . . . . . . . . . . 70
Exit Screen . . . . . . . . . . . . . . . . . . . . . 72
Entering the UEFI Boot Manager. . . . . . . . . . . . . 72
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . . 72
UEFI Boot Manager Screen. . . . . . . . . . . . . 73
UEFI Boot Settings Screen . . . . . . . . . . . . . 74
System Utilities Screen . . . . . . . . . . . . . . . 74
System and Setup Password Features. . . . . . . . . . 74
Using the System Password . . . . . . . . . . . . 75
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Contents 5
Using the Setup Password . . . . . . . . . . . . . 77
Embedded System Management . . . . . . . . . . . . 78
iDRAC6 Configuration Utility . . . . . . . . . . . . . . 79
Entering the iDRAC6 Configuration Utility . . . . . 79
3 Installing System Components . . . . . . . . 81
Recommended Tools. . . . . . . . . . . . . . . . . . . 81
Inside the System . . . . . . . . . . . . . . . . . . . . 81
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 83
Removing the Front Bezel . . . . . . . . . . . . . 83
Installing the Front Bezel . . . . . . . . . . . . . . 83
Opening and Closing the System . . . . . . . . . . . . 84
Opening the System . . . . . . . . . . . . . . . . 84
Closing the System . . . . . . . . . . . . . . . . . 85
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 86
Removing a Hard-Drive Blank . . . . . . . . . . . 86
Installing a Hard-Drive Blank. . . . . . . . . . . . 87
Removing a Hard-Drive Carrier. . . . . . . . . . . 87
Installing a Hard-Drive Carrier . . . . . . . . . . . 89
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 90
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 91
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 91
Removing an Optical Drive . . . . . . . . . . . . . 91
Installing an Optical Drive . . . . . . . . . . . . . 93
Power Supplies . . . . . . . . . . . . . . . . . . . . . 94
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6Contents
Removing a Power Supply . . . . . . . . . . . . . 94
Installing a Power Supply. . . . . . . . . . . . . . 95
Removing the Power Supply Blank . . . . . . . . . 96
Installing the Power Supply Blank . . . . . . . . . 96
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 96
Removing the Cooling Shroud . . . . . . . . . . . 96
Installing the Cooling Shroud . . . . . . . . . . . . 97
Front-Chassis Assembly . . . . . . . . . . . . . . . . . 98
Sliding the Front-Chassis Assembly . . . . . . . . 98
System Memory . . . . . . . . . . . . . . . . . . . . 100
General Memory Module
Installation Guidelines . . . . . . . . . . . . . . 100
Installing Memory Modules. . . . . . . . . . . . 105
Removing Memory Modules . . . . . . . . . . . 107
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 108
Removing a Cooling Fan . . . . . . . . . . . . . 108
Installing a Cooling Fan . . . . . . . . . . . . . . 110
Removing the Cooling Fan Assembly . . . . . . . 110
Installing the Cooling Fan Assembly . . . . . . . 111
Internal USB Memory Key . . . . . . . . . . . . . . . 112
Internal NIC Hardware Key . . . . . . . . . . . . . . 113
Expansion Cards and Expansion-Card Risers . . . . . 114
Expansion Card Installation Guidelines. . . . . . 114
Installing an Expansion Card . . . . . . . . . . . 116
Removing an Expansion Card. . . . . . . . . . . 118
Expansion-Card Risers. . . . . . . . . . . . . . . . . 119
Removing Expansion-Card Riser 1 . . . . . . . . 119
Installing Expansion-Card Riser 1. . . . . . . . . 121
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Contents 7
Removing Expansion-Card Riser 2 . . . . . . . . . 121
Installing Expansion-Card Riser 2 . . . . . . . . . 122
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 123
Installing an iDRAC6 Enterprise Card . . . . . . . 123
Removing an iDRAC6 Enterprise Card . . . . . . . 125
Integrated Storage Controller Card . . . . . . . . . . . 125
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 126
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 128
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 128
Installing a VFlash Media Card . . . . . . . . . . . 128
Removing a VFlash Media Card . . . . . . . . . . 129
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 129
Removing a RAID Battery. . . . . . . . . . . . . . 129
Installing the RAID Battery . . . . . . . . . . . . . 130
Internal Dual SD Module (Optional). . . . . . . . . . . 131
Removing the Internal Dual SD Module . . . . . . 131
Installing the Internal Dual SD Module. . . . . . . 132
Processors . . . . . . . . . . . . . . . . . . . . . . . . 133
Removing a Processor . . . . . . . . . . . . . . . 134
Installing a Processor . . . . . . . . . . . . . . . 138
FlexMem Bridge . . . . . . . . . . . . . . . . . . . . . 141
Installing a FlexMem Bridge . . . . . . . . . . . . 141
Removing a FlexMem Bridge . . . . . . . . . . . . 143
System Battery . . . . . . . . . . . . . . . . . . . . . . 144
Replacing the System Battery . . . . . . . . . . . 144
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 146
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8Contents
Removing the SAS Backplane . . . . . . . . . . 146
Installing the SAS Backplane. . . . . . . . . . . 148
Power Distribution Board . . . . . . . . . . . . . . . 149
Removing the Power Distribution Board . . . . . 149
Replacing the Power Distribution Board . . . . . 151
Control Panel Assembly . . . . . . . . . . . . . . . . 152
Removing the Control Panel
Display Module . . . . . . . . . . . . . . . . . . 152
Installing the Control Panel
Display Module . . . . . . . . . . . . . . . . . . 152
Removing the Control Panel Board . . . . . . . . 154
Installing the Control Panel Board . . . . . . . . 154
System Board Assembly . . . . . . . . . . . . . . . . 155
Removing the System Board Assembly. . . . . . 155
Installing the System Board Assembly . . . . . . 158
4 Troubleshooting Your System . . . . . . . . 161
Safety First—For You and Your System . . . . . . . . 161
Troubleshooting System Startup Failure. . . . . . . . 161
Troubleshooting External Connections . . . . . . . . 161
Troubleshooting the Video Subsystem. . . . . . . . . 162
Troubleshooting a USB Device . . . . . . . . . . . . 162
Troubleshooting a Serial I/O Device. . . . . . . . . . 163
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 163
Troubleshooting a Wet System. . . . . . . . . . . . . 164
Troubleshooting a Damaged System. . . . . . . . . . 165
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Contents 9
Troubleshooting the System Battery. . . . . . . . . . . 166
Troubleshooting Power Supplies . . . . . . . . . . . . 167
Troubleshooting System Cooling Problems . . . . . . . 167
Troubleshooting a Fan . . . . . . . . . . . . . . . 168
Troubleshooting System Memory . . . . . . . . . . . . 169
Troubleshooting an Internal USB Key . . . . . . . . . . 171
Troubleshooting an SD Card . . . . . . . . . . . . . . . 172
Troubleshooting an Optical Drive . . . . . . . . . . . . 173
Troubleshooting a Tape Backup Unit . . . . . . . . . . 174
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 174
Troubleshooting a Storage Controller . . . . . . . . . . 176
Troubleshooting Expansion Cards. . . . . . . . . . . . 177
Troubleshooting the Processors. . . . . . . . . . . . . 178
5 Running the System Diagnostics . . . . . . 181
Using Online Diagnostics . . . . . . . . . . . . . . . . 181
Embedded System Diagnostics Features . . . . . . . . 181
When to Use the Embedded System Diagnostics . . . . 182
Running the Embedded System Diagnostics . . . . . . 182
System Diagnostics Testing Options . . . . . . . . . . 182
Using the Custom Test Options . . . . . . . . . . . . . 183
Selecting Devices for Testing . . . . . . . . . . . 183
Selecting Diagnostics Options . . . . . . . . . . . 183
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10 Contents
Viewing Information and Results . . . . . . . . . 183
6 Jumpers and Connectors. . . . . . . . . . . . 185
System Board Jumper . . . . . . . . . . . . . . . . . 185
System Board Connectors . . . . . . . . . . . . . . . 186
SAS Backplane Board Connectors . . . . . . . . . . 189
Power Distribution Board Connectors. . . . . . . . . 190
Expansion-Card Riser-Board Components
and PCIe Buses. . . . . . . . . . . . . . . . . . . . . 191
Disabling a Forgotten Password. . . . . . . . . . . . 193
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 195
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 195
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
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