Dell PowerEdge T710 User manual

Dell™ PowerEdge™ T710
Systems
Hardware Owner’s
Manual
book.book Page 1 Monday, June 15, 2009 11:33 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows,Windows Server,and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
April 2009 Rev. A00
book.book Page 2 Monday, June 15, 2009 11:33 AM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 16
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Status Indicators . . . . . . . . . . . . . . 18
Back-Panel Features and Indicators . . . . . . . . . . 20
Guidelines for Connecting External Devices . . . . . . 22
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 23
Power Indicator Codes . . . . . . . . . . . . . . . . . 24
LCD Status Messages . . . . . . . . . . . . . . . . . . 25
Solving Problems Described by LCD
Status Messages . . . . . . . . . . . . . . . . . . 38
Removing LCD Status Messages . . . . . . . . . . 38
System Messages . . . . . . . . . . . . . . . . . . . . 39
Warning Messages . . . . . . . . . . . . . . . . . . . 55
Diagnostics Messages . . . . . . . . . . . . . . . . . 56
Alert Messages . . . . . . . . . . . . . . . . . . . . . 56
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4Contents
Other Information You May Need . . . . . . . . . . . . 56
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages. . . . . . . . . . . 58
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Main Screen . . . . . . . . . . . . . . . . . . . . 59
Memory Settings Screen . . . . . . . . . . . . . . 61
Processor Settings Screen . . . . . . . . . . . . . 62
SATA Settings Screen. . . . . . . . . . . . . . . . 63
Boot Settings Screen . . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignment Screen . . . . . . . . . . . . 65
Serial Communication Screen . . . . . . . . . . . 65
Embedded Server Management Screen
(Optional) . . . . . . . . . . . . . . . . . . . . . . 66
Power Management Screen . . . . . . . . . . . . 66
System Security Screen . . . . . . . . . . . . . . 67
Exit Screen . . . . . . . . . . . . . . . . . . . . . 69
Entering the UEFI Boot Manager. . . . . . . . . . . . . 69
Using the UEFI Boot Manager Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 70
UEFI Boot Manager Screen. . . . . . . . . . . . . 70
UEFI Boot Settings Screen . . . . . . . . . . . . . 71
System Utilities Screen . . . . . . . . . . . . . . . 71
System and Setup Password Features. . . . . . . . . . 72
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Contents 5
Using the System Password . . . . . . . . . . . . 72
Using the Setup Password . . . . . . . . . . . . . 75
Embedded System Management . . . . . . . . . . . . 76
iDRAC Configuration Utility . . . . . . . . . . . . . . . 77
Entering the iDRAC Configuration Utility . . . . . . 77
3 Installing System Components . . . . . . . . 79
Recommended Tools. . . . . . . . . . . . . . . . . . . 79
Inside the System . . . . . . . . . . . . . . . . . . . . 79
Power Supplies . . . . . . . . . . . . . . . . . . . . . 81
Removing a Power Supply . . . . . . . . . . . . . 82
Installing a Power Supply . . . . . . . . . . . . . 83
Removing a Power Supply Blank . . . . . . . . . . 83
Installing a Power Supply Blank . . . . . . . . . . 83
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 84
Removing the Front Bezel . . . . . . . . . . . . . 84
Installing the Front Bezel . . . . . . . . . . . . . . 85
Opening and Closing the System . . . . . . . . . . . . 85
Opening the System . . . . . . . . . . . . . . . . 85
Closing the System . . . . . . . . . . . . . . . . . 86
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 87
Removing the Cooling Shroud . . . . . . . . . . . 87
Installing the Cooling Shroud. . . . . . . . . . . . 88
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 89
Removing a Hard-Drive Blank . . . . . . . . . . . 90
Installing a Hard-Drive Blank. . . . . . . . . . . . 90
Removing a Hot-Swap Hard Drive . . . . . . . . . 90
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6Contents
Installing a Hot-Swap Hard Drive. . . . . . . . . . 91
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 92
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 93
Optical and Tape Drives . . . . . . . . . . . . . . . . . 94
Removing an Optical or a Tape Drive . . . . . . . . 94
Installing an Optical or Tape Drive . . . . . . . . . 96
System Memory . . . . . . . . . . . . . . . . . . . . . 98
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . . 98
Mode-Specific Guidelines . . . . . . . . . . . . . 99
Installing Memory Modules. . . . . . . . . . . . 104
Removing Memory Modules . . . . . . . . . . . 106
Processors . . . . . . . . . . . . . . . . . . . . . . . 107
Removing a Processor . . . . . . . . . . . . . . 107
Installing a Processor. . . . . . . . . . . . . . . 110
Expansion Cards . . . . . . . . . . . . . . . . . . . . 114
Expansion Card Installation Guidelines. . . . . . 114
Installing an Expansion Card . . . . . . . . . . . 115
Removing an Expansion Card. . . . . . . . . . . 118
Internal SD Module . . . . . . . . . . . . . . . . . . 119
Installing the Internal SD Module. . . . . . . . . 119
Removing the Internal SD Module . . . . . . . . 121
Internal SD Flash Card . . . . . . . . . . . . . . . . . 122
Installing an Internal SD Flash Card . . . . . . . 122
Removing an Internal SD Flash Card . . . . . . . 122
Internal USB Memory Key . . . . . . . . . . . . . . . 123
NIC Hardware Key . . . . . . . . . . . . . . . . . . . 125
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Contents 7
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 127
Removing a RAID Battery. . . . . . . . . . . . . . 127
Installing a RAID Battery . . . . . . . . . . . . . . 128
Chassis Intrusion Switch . . . . . . . . . . . . . . . . 129
Removing the Chassis Intrusion Switch . . . . . . 129
Installing the Chassis Intrusion Switch . . . . . . 131
Integrated Storage Controller Card . . . . . . . . . . . 132
Removing an Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 132
Installing an Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 134
Removing an Integrated Storage Controller
Card Carrier. . . . . . . . . . . . . . . . . . . . . 135
Installing an Integrated Storage Controller
Card Carrier. . . . . . . . . . . . . . . . . . . . . 135
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 136
Removing a Cooling-Fan Module . . . . . . . . . . 136
Installing a Cooling-Fan Module . . . . . . . . . . 137
Fan Cage . . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing the Fan Cage. . . . . . . . . . . . . . . 138
Installing a Fan Cage . . . . . . . . . . . . . . . . 139
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 140
Installing a VFlash Media. . . . . . . . . . . . . . 140
Removing a VFlash Media . . . . . . . . . . . . . 140
Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional) . . . . . . . . . . 140
Installing an iDRAC6 Enterprise Card . . . . . . . 140
Removing an iDRAC6 Enterprise Card . . . . . . . 142
System Battery . . . . . . . . . . . . . . . . . . . . . . 144
Replacing the System Battery . . . . . . . . . . . 144
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8Contents
Control Panel Assembly (Service-Only Procedure) . . 145
Removing the Control Panel Assembly . . . . . . 145
Installing the Control Panel Assembly . . . . . . 148
SAS Backplane (Service-Only Procedure) . . . . . . 149
Removing the SAS Backplane . . . . . . . . . . 149
Installing the SAS Backplane. . . . . . . . . . . 151
System Board (Service-Only Procedure) . . . . . . . 152
Removing the System Board . . . . . . . . . . . 152
Installing the System Board. . . . . . . . . . . . 154
Power Distribution Board (Service-Only Procedure) . 156
Removing the Power Distribution Board . . . . . 156
Installing the Power Distribution Board . . . . . 158
4 Troubleshooting Your System . . . . . . . . 159
Safety First — For You and Your System. . . . . . . . 159
Troubleshooting System Startup Failure. . . . . . . . 159
Troubleshooting External Connections . . . . . . . . 159
Troubleshooting the Video Subsystem. . . . . . . . . 160
Troubleshooting a USB Device . . . . . . . . . . . . 160
Troubleshooting a Serial I/O Device. . . . . . . . . . 161
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 161
Troubleshooting a Wet System. . . . . . . . . . . . . 162
Troubleshooting a Damaged System. . . . . . . . . . 164
Troubleshooting the System Battery . . . . . . . . . . 165
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Contents 9
Troubleshooting Power Supplies . . . . . . . . . . . . 165
Troubleshooting System Cooling Problems . . . . . . . 166
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 166
Troubleshooting System Memory . . . . . . . . . . . . 167
Troubleshooting an Internal SD Card . . . . . . . . . . 169
Troubleshooting an Internal USB Memory Key . . . . . 170
Troubleshooting an Optical Drive . . . . . . . . . . . . 171
Troubleshooting a Tape Backup Unit . . . . . . . . . . 171
Troubleshooting an External Tape Drive . . . . . . . . 172
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 174
Troubleshooting a Storage Controller . . . . . . . . . . 175
Troubleshooting a SAS or SAS RAID Controller . . . . 176
Troubleshooting Expansion Cards. . . . . . . . . . . . 178
Troubleshooting the Processors. . . . . . . . . . . . . 179
5 Running the System Diagnostics . . . . . . 181
Using Online Diagnostics . . . . . . . . . . . . . . . . 181
Embedded System Diagnostics Features . . . . . . . . 182
When to Use the Embedded System Diagnostics . . . . 182
Running the Embedded System Diagnostics . . . . . . 182
Embedded System Diagnostics Testing Options . . . . 183
Using the Custom Test Options . . . . . . . . . . . . . 183
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10 Contents
Selecting Devices for Testing. . . . . . . . . . . 183
Selecting Diagnostics Options . . . . . . . . . . 184
Viewing Information and Results . . . . . . . . . 184
6 Jumpers and Connectors. . . . . . . . . . . . 185
System Board Jumpers. . . . . . . . . . . . . . . . . 185
System Board Connectors . . . . . . . . . . . . . . . 186
SAS Backplane Board Connectors . . . . . . . . . . 189
Power Distribution Board Connectors. . . . . . . . . 191
Disabling a Forgotten Password. . . . . . . . . . . . 192
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 193
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 193
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
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