Dell PowerEdge HS5620 Manual

Dell PowerEdge HS5620
Installation and Service Manual
Regulatory Model: E88S
Regulatory Type: E88S001
April 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022 - 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 8
Chapter 2: Dell PowerEdge HS5620 system overview.................................................................... 9
Front view of the system.................................................................................................................................................. 9
Left control panel view............................................................................................................................................... 12
Right control panel view.............................................................................................................................................13
Rear view of the system.................................................................................................................................................. 14
Inside the system .............................................................................................................................................................. 16
Locating the Express Service Code and Service Tag............................................................................................... 17
System information label.................................................................................................................................................. 18
Rail sizing and rack compatibility matrix.......................................................................................................................21
Chapter 3: Technical specifications............................................................................................. 23
Chassis dimensions .......................................................................................................................................................... 24
System weight................................................................................................................................................................... 24
Processor specifications..................................................................................................................................................25
PSU specifications............................................................................................................................................................ 25
Supported operating systems........................................................................................................................................ 26
Cooling fan specifications............................................................................................................................................... 26
System battery specifications........................................................................................................................................28
Expansion card riser specifications............................................................................................................................... 28
Memory specifications..................................................................................................................................................... 29
Storage controller specifications...................................................................................................................................29
Drives................................................................................................................................................................................... 30
Ports and connectors specifications............................................................................................................................ 30
USB ports specifications........................................................................................................................................... 30
Serial connector specifications................................................................................................................................. 31
NIC port specifications............................................................................................................................................... 31
VGA ports specifications............................................................................................................................................ 31
Video specifications...........................................................................................................................................................31
Environmental specifications...........................................................................................................................................31
Thermal restriction matrix......................................................................................................................................... 33
Thermal air restrictions.............................................................................................................................................. 38
Chapter 4: Initial system setup and configuration........................................................................39
Setting up the system......................................................................................................................................................39
iDRAC configuration......................................................................................................................................................... 39
Options to set up iDRAC IP address.......................................................................................................................39
Options to log in to iDRAC........................................................................................................................................ 40
Resources to install operating system.......................................................................................................................... 41
Options to download drivers and firmware ...........................................................................................................41
Options to download and install OS drivers .........................................................................................................42
Downloading drivers and firmware.......................................................................................................................... 42
Contents
Contents 3

Chapter 5: Pre-operating system management applications........................................................ 43
System Setup..................................................................................................................................................................... 43
System BIOS.................................................................................................................................................................44
iDRAC Settings............................................................................................................................................................ 65
Device Settings............................................................................................................................................................65
Dell Lifecycle Controller...................................................................................................................................................65
Embedded system management..............................................................................................................................65
Boot Manager.................................................................................................................................................................... 65
PXE boot............................................................................................................................................................................. 66
Chapter 6: Minimum to POST and system management configuration validation......................... 67
Minimum configuration to POST .................................................................................................................................. 67
Configuration validation................................................................................................................................................... 67
Error messages............................................................................................................................................................ 68
Chapter 7: Installing and removing system components ............................................................. 69
Safety instructions............................................................................................................................................................69
Before working inside your system ..............................................................................................................................69
After working inside your system.................................................................................................................................. 70
Recommended tools......................................................................................................................................................... 70
Optional front bezel.......................................................................................................................................................... 70
Removing the front bezel.......................................................................................................................................... 70
Installing the front bezel............................................................................................................................................. 71
System cover......................................................................................................................................................................72
Removing the system cover..................................................................................................................................... 72
Installing the system cover........................................................................................................................................73
Drive backplane cover...................................................................................................................................................... 74
Removing the drive backplane cover......................................................................................................................74
Installing the drive backplane cover........................................................................................................................75
Air shroud............................................................................................................................................................................ 77
Removing the air shroud............................................................................................................................................ 77
Installing the air shroud.............................................................................................................................................. 77
Cooling fans........................................................................................................................................................................ 78
Removing a cooling fan.............................................................................................................................................. 78
Installing a cooling fan................................................................................................................................................ 79
Removing the cooling fan cage................................................................................................................................80
Installing the cooling fan cage...................................................................................................................................81
Removing the cooling fan cage board.................................................................................................................... 82
Installing the cooling fan cage board...................................................................................................................... 83
Side wall brackets............................................................................................................................................................. 84
Removing the side wall bracket............................................................................................................................... 84
Installing the side wall bracket................................................................................................................................. 85
Intrusion switch................................................................................................................................................................. 86
Removing the intrusion switch module.................................................................................................................. 86
Installing the intrusion switch................................................................................................................................... 87
Optional serial COM port.................................................................................................................................................88
Removing the optional serial COM port.................................................................................................................88
Installing the optional serial COM port ..................................................................................................................89
4Contents

Drives................................................................................................................................................................................... 90
Removing a drive blank.............................................................................................................................................. 90
Installing a drive blank................................................................................................................................................. 91
Removing the drive carrier........................................................................................................................................ 91
Installing the drive carrier..........................................................................................................................................92
Removing the drive from the drive carrier............................................................................................................ 93
Installing the drive into the drive carrier................................................................................................................94
Drive backplane................................................................................................................................................................. 95
Drive backplane............................................................................................................................................................95
Removing the drive backplane ................................................................................................................................ 97
Installing the drive backplane................................................................................................................................... 98
Cable routing...................................................................................................................................................................... 99
System memory............................................................................................................................................................... 108
System memory guidelines...................................................................................................................................... 108
General memory module installation guidelines.................................................................................................. 109
Removing a memory module....................................................................................................................................110
Installing a memory module.......................................................................................................................................111
Processor and heat sink module................................................................................................................................... 112
Removing the processor and heat sink module...................................................................................................112
Removing the processor........................................................................................................................................... 114
Installing the processor............................................................................................................................................. 115
Installing the processor and heat sink module.....................................................................................................118
Expansion cards and expansion card risers...............................................................................................................120
Expansion card installation guidelines....................................................................................................................121
Removing the expansion card risers......................................................................................................................127
Installing the expansion card risers........................................................................................................................128
Removing expansion card from the expansion card riser................................................................................ 129
Installing an expansion card into the expansion card riser............................................................................... 131
M.2 SSD module...............................................................................................................................................................132
Removing the BOSS-N1 card..................................................................................................................................132
Installing the BOSS-N1 controller card................................................................................................................. 135
PERC...................................................................................................................................................................................138
Removing the adapter PERC.................................................................................................................................. 138
Installing the adapter PERC.................................................................................................................................... 139
Removing the rear mounting front PERC module............................................................................................. 140
Installing the rear mounting front PERC module................................................................................................ 141
Removing the front mounting front PERC module........................................................................................... 142
Installing the front mounting front PERC module..............................................................................................143
Rear drive module............................................................................................................................................................144
Removing the rear drive module............................................................................................................................ 144
Installing the rear drive module.............................................................................................................................. 145
Optional OCP card...........................................................................................................................................................146
Removing the OCP shroud......................................................................................................................................146
Installing the OCP shroud........................................................................................................................................ 147
Removing the OCP card.......................................................................................................................................... 148
Installing the OCP card.............................................................................................................................................149
System battery ............................................................................................................................................................... 150
Replacing the system battery.................................................................................................................................150
Optional internal USB card............................................................................................................................................ 152
Removing the internal USB key..............................................................................................................................152
Contents 5

Installing the internal USB key................................................................................................................................153
Power supply unit............................................................................................................................................................ 153
Hot spare feature.......................................................................................................................................................153
Removing a power supply unit blank.....................................................................................................................154
Installing a power supply unit blank....................................................................................................................... 154
Removing a power supply unit................................................................................................................................155
Installing a power supply unit..................................................................................................................................156
Power distribution board................................................................................................................................................157
Removing the power interposer board................................................................................................................. 157
Installing the power interposer board................................................................................................................... 157
System board....................................................................................................................................................................158
Removing the system board................................................................................................................................... 158
Installing the system board......................................................................................................................................159
Trusted Platform Module............................................................................................................................................... 161
Upgrading the Trusted Platform Module..............................................................................................................161
Initializing TPM for users......................................................................................................................................... 162
Initializing the TPM 2.0 for users........................................................................................................................... 163
Control panel.....................................................................................................................................................................163
Removing the left control panel............................................................................................................................. 163
Installing the left control panel............................................................................................................................... 164
Removing the right control panel.......................................................................................................................... 165
Installing the right control panel.............................................................................................................................165
Chapter 8: Upgrade Kits.............................................................................................................167
Chapter 9: Jumpers and connectors...........................................................................................168
System board jumpers and connectors......................................................................................................................168
System board jumper settings...................................................................................................................................... 170
Disabling a forgotten password....................................................................................................................................170
Chapter 10: System diagnostics and indicator codes.................................................................. 172
Status LED indicators..................................................................................................................................................... 172
System health and system ID indicator codes.......................................................................................................... 174
iDRAC Quick Sync 2 indicator codes.......................................................................................................................... 175
iDRAC Direct LED indicator codes...............................................................................................................................175
LCD panel...........................................................................................................................................................................176
Viewing Home screen................................................................................................................................................177
Setup menu..................................................................................................................................................................177
View menu....................................................................................................................................................................177
NIC indicator codes......................................................................................................................................................... 178
Power supply unit indicator codes...............................................................................................................................178
Drive indicator codes...................................................................................................................................................... 180
Using system diagnostics............................................................................................................................................... 181
Dell Embedded System Diagnostics....................................................................................................................... 181
Chapter 11: Getting help.............................................................................................................183
Recycling or End-of-Life service information........................................................................................................... 183
Contacting Dell Technologies....................................................................................................................................... 183
Accessing system information by using QRL............................................................................................................183
6Contents

Quick Resource Locator for PowerEdge HS5620 system...............................................................................184
Receiving automated support with Secure Connect Gateway (SCG)............................................................... 184
Chapter 12: Documentation resources........................................................................................185
Contents 7

About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
8 About this document

Dell PowerEdge HS5620 system overview
The PowerEdge HS5620 systemis a 2U, two-socket rack server purpose-built for Cloud Service Provider's most popular IT
applications. It is available to select Cloud Service Provider customers through the Hyperscale Next program.It supports:
●Up to two 4th Generation Intel Xeon Scalable processors with up to 32 cores per processor.
●16 DDR5 DIMM slots
●Two redundant AC or DC power supply units
●Up to 8 x 3.5-inch SAS/SATA drives
●Up to 12 x 3.5-inch SAS/SATA drives + 2 x 2.5-inch SAS/SATA or NVMe (optional) rear drives
●Up to 8 x 2.5-inch SAS/SATA (HDD/SSD) drives
●Up to 8 x 2.5-inch NVMe drives
●Up to 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe drives
NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe
PCIe SSD User's Guide at https://www.dell.com/support > Browse all products > Infrastructure > Data Center
Infrastructure > Storage Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Select This
Product > Documentation > Manuals and Documents.
NOTE: All instances of SAS, SATA drives are referred to as drives in this document, unless specified otherwise.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•Locating the Express Service Code and Service Tag
•System information label
•Rail sizing and rack compatibility matrix
Front view of the system
Figure 1. Front view of 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe drive system
2
Dell PowerEdge HS5620 system overview 9

Figure 2. Front view of 12 x 3.5-inch SAS/SATA drive system
Figure 3. Front view of 8 x 2.5-inch SAS/SATA drive system
Figure 4. Front view of 8 x 2.5-inch NVMe drive system
Figure 5. Front view of the 8 x 3.5-inch SAS/SATA drive system
10 Dell PowerEdge HS5620 system overview

Table 1. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals.
2 Drive N/A Enables you to install drives that are supported on your system.
3 Right control panel and
VGA port
Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED. VGA port enables you to
connect a display device to the system.
4 Express service tag N/A The Express Service Tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag will also contain the iDRAC secure default
password.
Figure 6. Front view of no backplane configuration (0 drive system)
Table 2. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
Dell PowerEdge HS5620 system overview 11

Table 2. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals.
2 Right control panel and
VGA port
Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED. VGA port enables you to
connect a display device to the system.
3 Express service tag N/A The Express Service Tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag will also contain the iDRAC secure default
password.
Left control panel view
Figure 7. Left control panel
Table 3. Left control panel
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators NA Indicates the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID
Indicates the system health. For more information, see the System
health and system ID indicator codes section.
12 Dell PowerEdge HS5620 system overview

Figure 8. Left control panel with optional iDRAC Quick Sync 2 indicator
Table 4. Left control panel with optional iDRAC Quick Sync 2 indicator
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators N/A Indicates the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the system health. For more information, see the
System health and system ID indicator codes section.
3 iDRAC Quick Sync
2 wireless indicator
(optional)
Indicates if the iDRAC Quick Sync 2 wireless option is
activated. The Quick Sync 2 feature allows management of the
system using mobile devices. This feature aggregates hardware/
firmware inventory and various system level diagnostic/error
information that can be used in troubleshooting the system. You
can access system inventory, Dell Lifecycle Controller logs or
system logs, system health status, and also configure iDRAC,
BIOS, and networking parameters. You can also launch the virtual
Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-
based Virtual Machine (KVM), on a supported mobile device.
For more information, see the Integrated Dell Remote Access
Controller User's Guide at www.dell.com/poweredgemanuals.
NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.
Right control panel view
Figure 9. Right control panel
Dell PowerEdge HS5620 system overview 13

Table 5. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-compliant
operating system.
2 USB 2.0 port The USB port is 4-pin, 2.0-compliant. This port enables you to connect USB
devices to the system.
3 iDRAC Direct
(Micro-AB USB)
port
The iDRAC Direct (Micro-AB USB) port enables you to access the iDRAC
direct Micro-AB USB features. For more information, see the Integrated Dell
Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.
NOTE: You can configure iDRAC Direct by using a USB to micro USB (type
AB) cable, which you can connect to your laptop or tablet. Cable length
should not exceed 3 feet (0.91 meters). Performance could be affected by
cable quality.
4 VGA port Enables you to connect a display device to the system.
NOTE: For more information about ports, panels, and slots, see the Technical specification section.
Rear view of the system
Figure 10. Rear view of the system
Table 6. Rear view of the system
Item Ports, panels or slots Icon Description
1 PCIe expansion card slot 1 Enables you to connect PCI
Express expansion cards.
2 PCIe expansion card slot 2 Enables you to connect PCI
Express expansion cards.
3 Expansion card riser with slot
3 and 4
Enables you to connect PCI
Express expansion card risers.
4 PCIe expansion card slot 5 Enables you to connect PCI
Express expansion cards.
5System identification button Press the system ID button:
●To locate a particular
system within a rack.
●To turn the system ID on
or off.
14 Dell PowerEdge HS5620 system overview

Table 6. Rear view of the system (continued)
Item Ports, panels or slots Icon Description
To reset iDRAC, press and
hold the button for more than
16 seconds.
NOTE:
●To reset iDRAC using
system ID, ensure that
the system ID button
is enabled in the
iDRAC setup.
●If the system stops
responding during
POST, press and hold
the system ID button
(for more than 5
seconds) to enter the
BIOS progress mode.
6 PCIe expansion card slot 6 Enables you to connect PCI
Express expansion cards.
7 BOSS-N1 card module NA Enables you to connect BOSS
card.
8 Optional rear drive module NA Enables you to install two rear
NVMe or SAS/SATA drives.
9 Power supply unit (PSU 2) Indicates the PSU 2
10 Power supply unit (PSU 1) Indicates the PSU 1
11 VGA port Enables you to connect a
display device to the system.
12 Optional OCP NA This port supports OCP 3.0.
The NIC ports are integrated
on the OCP card which is
connected to the system
board.
13 USB 3.0 port This port is USB 3.0-
compliant.
14 USB 2.0 port This port is USB 2.0-
compliant.
15 iDRAC dedicated ethernet
port
Enables you to remotely
access iDRAC. For
more information, see
the iDRAC User's
Guide at www.dell.com/
poweredgemanuals
16 Ethernet ports The Ethernet ports that
are integrated on the
system board provide network
connectivity. These NIC ports
can also be shared with
iDRAC when iDRAC network
settings is set to shared
mode.
NOTE: For more information about the ports, see the Technical Specifications section.
Dell PowerEdge HS5620 system overview 15

Inside the system
Figure 11. Inside the system without rear drive and riser
1. Rear mounted front PERC 2. Cooling fan assembly
3. Memory module slots 4. Power interposer board
5. Intrusion switch 6. OCP
7. PSU 1 and PSU 2 8. System board
9. Processor heat sink 10. SAS/SATA backplane
11. NVMe backplane 12. Information tag
16 Dell PowerEdge HS5620 system overview

Figure 12. Inside the system with rear drive cage and riser
1. Rear mounted front PERC 2. Cooling fan assembly
3. Memory module slots 4. Power interposer board
5. Intrusion switch 6. Rear drive cage
7. PSU 1 and PSU 2 8. Riser
9. System board 10. Processor heat sink
11. SAS/SATA backplane 12. NVMe backplane
13. Information tag
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as the Service Tag, Express
Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to
iDRAC, the Information tag also contains the iDRAC secure default password.
Dell PowerEdge HS5620 system overview 17

Figure 13. Locating the Express Service Code and Service tag
1. Information tag (front view)
2. Information tag (back view)
3. OpenManage Mobile (OMM) label
4. iDRAC MAC address and iDRAC secure password label
5. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to
the appropriate personnel.
Alternatively, the Service Tag information is located on a label on the left wall of the chassis.
System information label
The system information label is located on back of the system cover.
Figure 14. Service information
18 Dell PowerEdge HS5620 system overview

Figure 15. Mechanical Overview, Rear view
Dell PowerEdge HS5620 system overview 19

Figure 16. Service information
Figure 17. Jumper settings
20 Dell PowerEdge HS5620 system overview