Dell XC720xd User manual

Dell XC720xd
Solutions Guide

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 11
Rev. A00

Contents
1 About Dell web-scale converged appliance.................................................... 5
2 Supported hardware, firmware, and software................................................ 6
3 Documentation matrix.........................................................................................9
Dell documentation.............................................................................................................................. 9
Nutanix documentation...................................................................................................................... 10
4 Licensing overview.............................................................................................12
Nutanix virtual computing platform licenses..................................................................................... 12
Starter license.................................................................................................................................12
Pro- and Ultimate licenses............................................................................................................12
Viewing license status......................................................................................................................... 12
Setting up Nutanix Customer Portal...................................................................................................12
License management.......................................................................................................................... 13
5 Deploying your system...................................................................................... 14
Before you begin................................................................................................................................. 14
Setting up your Dell XC720xd for first use......................................................................................... 14
Setting up VMware ESXi.......................................................................................................................15
Preparing your nodes.................................................................................................................... 15
Setting up Hyper-V..............................................................................................................................16
Preparing your nodes.................................................................................................................... 16
Configuring your cluster..................................................................................................................... 16
6 Downloading and installing software applications......................................17
Dell OpenManage Essentials...............................................................................................................17
Dell Nautilus ........................................................................................................................................18
LSI SAS2Flash Utilities..........................................................................................................................18
7 Monitoring........................................................................................................... 20
Monitoring software........................................................................................................................... 20
8 Updating firmware............................................................................................. 22
Updating other components.............................................................................................................. 22
Updating drive firmware with Dell Nautilus....................................................................................... 22
Updating LSI 9207-8i HBA .................................................................................................................23
ESXi hypervisor.............................................................................................................................. 23

Hyper-V......................................................................................................................................... 24
9 Replacing hardware........................................................................................... 25
Replacing components with no cluster data.....................................................................................25
Replacing failed front HDD and SSD components that contain Cluster data..................................25
Replacing rear SSD (hypervisor boot drives)......................................................................................26
10 Recovering system........................................................................................... 27
11 Getting help....................................................................................................... 28
Other Documents You May Need......................................................................................................28
Locating service tag and quick resource locator...............................................................................28
Contacting Dell................................................................................................................................... 29

1
About Dell web-scale converged
appliance
Dell offers a web-scale converged appliance solution that includes the Dell XC720xd server and software
from Nutanix (used as a virtual appliance), which simplifies virtualization by converging computer,
storage, and network into a single appliance deployed in a clustered environment. The following figures
show Dell XC720xd. For more information about the Dell XC720xd system, refer to the Dell XC720xd
Owner’s Manual available at dell.com/xcseriesmanuals.
Figure 1. Front view of Dell XC720xd
Figure 2. Rear view of Dell XC720xd
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2
Supported hardware, firmware, and
software
This section describes the components of the web-scale converged appliance solution.
Table 1. Dell XC720xd Supported Components
Component Description
Disk space required Configuaration
64 GB, 128 GB, and 256 GB A5, B5, B7
128 GB, 256 GB, 384 GB, 512 GB, and 768 GB B7, C5, C7
CPUs Configuration
E5-2620 v2
E5-2650 v2
E5-2680 v2
E5-2690 v2
E5-2690 v2
A5
B5
B7
C5
C7
BIOS Version
BIOS 2.4.3 and later
iDRAC support Version
iDRAC7 1.57.57 and later
Table 2. Supported physical disk drive models — Front and Rear
Form
Factor Model Capacity Speed Type Function Vendor Location
2.5" SSDSC2BB1
60G4T
160 GB SSD 3 Gbps
SATA
Boot SSD Intel Rear
3.5"
hybrid SSDSC2BA2
00G3R
200 GB SSD 6 Gbps
SATA
Data SSD Intel Front
3.5”
hybrid SSDSC2BA4
00G3R
400 GB SSD 6 Gbps
SATA
Data SSD Intel Front
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Form
Factor Model Capacity Speed Type Function Vendor Location
3.5”
hybrid SSDSC2BA8
00G3R
800 GB SSD 6 Gbps
SATA
Data SSD Intel Front
3.5” N/A 1 TB 7.2K RPM 6Gbps NL
SAS
Data HDD Dell
Supported Front
3.5” N/A 2 TB 7.2K RPM 6Gbps NL
SAS
Data HDD Dell
Supported Front
Table 3. Supported Host Bus Adapters (HBAs)
Name Form Factor/Slot Firmware Version
LSI 9207-8i Full Height/4 15.00.00.00 and later
PERC H310 Adapter Full Height/6 20.12.1-0002 and later
Table 4. Supported Network Daughter Cards (NDCs)
Name Firmware Version
Intel X520 Dual 1G + Dual 10G SFP+ 16.0.22 and later
Intel X540 Dual 1G + Dual 10G BaseT 16.0.22 and later
Table 5. Supported NICs (optional)
Name Form Factor/Slot Firmware Version
Intel X520 Dual 10G SFP+ Low Profile/2 16.0.22 and later
Intel X540 Dual 10G BaseT Low Profile/2 16.0.22 and later
Table 6. Supported hardware management solutions
Name Firmware Version
Dell OpenManage Essentials 1.3 and later
Dell Nautilus Firmware Update Utility A13 and later
LSI SAS2Flash For updated information about your operating
system (OS), go to the LSI website.
Table 7. Supported management software
Name Version
Nutanix Operating System (NOS) 4.0.2 and later
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Table 8. Supported hypervisor OSs
Name
VMware ESXi 5.5 and later
Windows Server 2012 R2 Standard Edition and later
Windows Server 2012 R2 Datacenter Edition and later
8

3
Documentation matrix
The documentation matrix provides information about the documents you use to configure and deploy
the Dell web-scale converged appliance solution.
WARNING: See the safety and regulatory information that shipped with your system. Warranty
information may be included with this document or as a separate document.
Make sure that you read through any media that ships with your system that provides documentation and
tools for configuring and managing your system, including those pertaining to the OS, system
management software, system updates, and system components that you purchased with your system.
NOTE: URLs such as dell.com/support or dell.com/support/home are not active, because you
must type the URL from your location to access your specific language.
For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/
support/home.
NOTE: Always check for updates on dell.com/support/home and read through the updates first,
because they often supersede information in other documents.
NOTE: While upgrading your system, it is recommended that you download and install the latest
BIOS, driver, and systems management firmware on your system from dell.com/support.
The following tables list the documents provided by Dell and Nutanix.
Dell documentation
Dell documentation is either included with your shipment or available at the Dell website at dell.com/
xcseriesmanuals.
Dell documentation for:
• Dell iDRAC is available at dell.com/esmmanuals.
• Dell OpenManage Essentials is available at dell.com/openmanagemanuals.
To access Dell documentation:
1. On the Dell Support page, scroll down to General Support, and then click Servers, Storage &
Networking.
2. Click Engineered Solutions and select the documentation you require.
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Table 9. Dell reference documentation
To learn about… Refer to…
Setup instructions of your Dell XC720xd, including
the technical specifications
Dell XC720xd Getting Started Guide
Hardware details of your Dell XC720xd Dell XC720xd Owner’s Manual
How to install your Dell XC720xd in a rack Dell Rack Install Guide
How to deploy and set up this solution Dell XC720xd Solutions Guide
Setting up and using Dell iDRAC7 Dell iDRAC7 Quick Start Guide
Using OpenManage Essentials to monitor, perform
updates, view hardware, and view inventory on
your system
Dell OpenManage Essentials User’s Guide
Nutanix documentation
Most Nutanix documentation is available at https://portal.nutanix.com/#/page/docs on the Nutanix
Documents page. However, two documents are available behind the Nutanix document portal. Nutanix
documentation is listed by version, category, and type. Make sure that you select the appropriate version
of documentation for this release, which is 4.0 or later. Or refer to the Nutanix OS to find corresponding
documentation support.
To access most Nutanix documentation:
1. Go to https://portal.nutanix.com/#/page/docs.
2. Select the documentation you require from the list specified in Table 10.
NOTE: To access the Hardware Replacement Documentation using the open document portal, use
the Filter By controls in the upper right corner of the page. Select NOS, 4.x, and XC720xd to display
this document.
To access the NOS Advanced Administration Guide and Advanced Setup Guide:
1. Go to https://portal.nutanix.com/#login.
2. Log in to your portal and select Documentation.
3. On the Nutanix Documents page, select the documentation you require.
Table 10. Nutanix reference documentation
To learn about… Refer to…
Setup instructions for your solution. Setup Guide
Setup instructions for environments with special
requirements and restrictions
Advanced Setup Guide
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To learn about… Refer to…
Instructions and reference for administering the
Nutanix Operation System (NOS) outside the
Nutanix Prism UI (such as cluster start/stop,
manual upgrade, changing passwords,
reconfiguring IP addresses, and troubleshooting
tools).
NOS Advanced Administration Guide
Comprehensive instructions and references for the
Nutanix UI, including overview information.
Web Console Guide
Managing VMware ESXi hosts that run NOS,
including VMware vCenter requirements.
vSphere Administration Guide
Managing Hyper-V hosts that run NOS. Hyper-V Administration Guide
Comprehensive references for the Nutanix REST
API.
API Reference
Comprehensive references for Controller Virtual
Machine (CVM) utilities, nCLI commands, and
Nutanix PowerShell cmdlets.
Command Reference
Software instructions for hardware components
that are not functioning.
Hardware Replacement Documentation
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4
Licensing overview
Nutanix virtual computing platform licenses
The Nutanix virtual computing platform includes various features to enable you to administer your
environment according to your current and future requirements. You can use the default feature set of
Nutanix Operating System (NOS), upgrade to a enhanced feature set, update your license for a longer
term, or reassign existing licenses to nodes or clusters as required.
Starter license
Each Nutanix node and block is delivered with a default Starter license, which is issued for a six-year term
that begins at the shipping date for your Dell XC720xd order. You are not required to register this license
on the Nutanix Customer Portal account assigned to you when you purchased your nodes.
Pro- and Ultimate licenses
The Pro- and Ultimate license types require you to download a license file from the Nutanix Customer
Support Portal and install it on your cluster. When you upgrade to a Pro or Ultimate license or add nodes
or clusters to your environment with these licensed features, you must generate the license file,
download it, and then install it.
Viewing license status
The most current information about your license is available at the Nutanix Customer Support Portal. You
can view information about license types, expiration dates, and any free license inventory (that is,
unassigned available licenses).
Setting up Nutanix Customer Portal
If you are new to Nutanix Support, create a personal profile on the Nutanix Customer Portal. Creating a
personal profile allows you to manage your licenses.
NOTE: The Nutanix Customer Portal is also required to access some of the advanced Nutanix
documentation.
To set up your Nutanix Customer Portal, complete the following tasks:
1. Go to the Nutanix Customer Portal at http://portal.nutanix.com and click Register Now.
2. Register by typing data in appropriate boxes.
3. In the Serial Number box, type the Service Tag number of your Dell XC720d system.
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NOTE: To find the Service Tag of your Dell XC720xd, see the “Locating The Service Tag” section
in this document.
4. After the Customer Portal account is created, you can manage your licenses.
License management
For more information about license management, complete the following tasks:
1. On the Nutanix Documentation portal, access the Web Console Guide (for access details, see the
“Documentation matrix” section in this document).
2. In the Nutanix Web Console Guide, see the ”License Management” section.
3. Perform the relevant licensing tasks for your system.
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5
Deploying your system
WARNING: Before you set up and operate your Dell XC720xd, review the safety instructions that
shipped with your storage enclosure.
WARNING: The weight of your system without the physical disk drives installed (empty weight) is
10.3 kg (22.7 lb) and when fully populated with all the physical disks is 32.5 kg (71.5 lb).
WARNING: Your system must be installed by Dell certified service technicians.
CAUTION: Before installing your system in the rack, make sure that the weight of the system does
not exceed the weight limit of the rack. For more information, see the Rack Installation
instructions that shipped with your system.
NOTE: For weight stability, always load the rack from the bottom up.
Before you begin
Make sure the following items are available:
• Power cables
• Network cables: optical and/or copper (SFP+ or BaseT)
• Rail kit
• Nutanix documentation — Setup Guide, Advanced Setup Guide
• Dell Documentation — Dell XC720xd Getting Started Guide, Dell XC720xd Solutions Guide, Rack
Installation Instructions, Safety Instructions
NOTE: For information about locating required documents, see the “Document matrix” section
in this document.
Setting up your Dell XC720xd for first use
1. Make sure your system components are properly seated.
Your system is shipped with physical disk drives, power supply units (PSUs), and fan components
already installed. Make sure that all components are properly seated and have not become dislodged
and/or damaged during shipping.
2. Install the Dell XC720xd in a rack.
The Dell XC720xd requires a compatible rack and a rack installation kit. For information about
installing the rails for the Dell XC720xd, see the Rack Installation Instructions that shipped with your
system.
3. Cable your solution on the basis of best practices cabling diagram shown here.
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NOTE: At a minimum, there are three Dell XC720xd servers in a cluster. Each Dell XC720xd is
referred to as a node.
Figure 3. Cabling a system
1. Management Network 2. Host Network
NOTE: The preferred (best practice) setup is to connect the 10/100 Mbps management port
across all three nodes to the same switch (management network).
Setting up VMware ESXi
When you set up the VMware ESXi, you must prepare each node, and then configure your cluster.
Preparing your nodes
Complete the following tasks on each node.
1. Access system graphical user interface (GUI), and do one of the following:
• Connect the physical keyboard or monitor or mouse to the ports on the Dell XC720xd.
• Connect to the iDRAC GUI.
2. Turn on system.
NOTE: For information about configuring and accessing the iDRAC GUI, see iDRAC Quick Start
Guide at dell.com/support/home.
3. During the boot process, press Ctrl+R to access the PERC Adapter BIOS Configuration Utility.
4. Press Ctrl+N until you see the Controller Settings page.
5. Go to Select boot device. By default, the virtual disk is set to (0).
6. Change the boot device to Virtual Disk 1.
7. Click Apply.
8. Press Enter.
9. To exit the Dell PERC Configuration Utility, press Esc.
10. To restart the server, press Ctrl+Alt+Del.
NOTE: The system boots into ESXi and restarts several times to complete the setup process.
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Setting up Hyper-V
When you set up Hyper-V, there are tasks for preparing your nodes and different tasks for configuring
your cluster.
Preparing your nodes
1. Access system GUI, and do one of the following:
• Connect the physical keyboard or monitor or mouse to the ports on the Dell XC720xd.
• Connect to the iDRAC GUI
2. Turn on system.
3. On the Microsoft Windows Settings page, to accept the Microsoft End User License Agreement,
click I Agree. After accepting the agreement, Windows continues the startup process.
4. Log in to Windows using the Nutanix password (Nutanix/4u).
5. The first Boot Wizard launches automatically. To continue, click OK.
6. The system restarts.
7. Log in to Windows again.
8. The first Boot Wizard launches automatically. To continue, click OK.
9. Log in to Windows again.
10. Click OK.
11. The system automatically logs off.
12. After the system starts, connect a workstation or laptop to the host network switch.
Configuring your cluster
To configure a cluster:
1. After preparing all nodes, connect workstation or laptop to the host network switch.
For more information, refer to the Nutanix Setup Guide and see the Configuring the Cluster section.
2. If you want to configure your cluster in a VLAN-segmented network, refer to the Nutanix Advanced
Setup Guide and see the “Configuring the Cluster” in a VLAN Segmented Network section.
NOTE: To configure the cluster, build the URL from Service Tag of any one node (XC720xd) and
enter it in a browser window on a workstation or laptop connected to the host network switch.
For example: http://ntnx-c1mlv12-a-cvm.local.:2100/cluster_init.html.
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6
Downloading and installing software
applications
Dell OpenManage Essentials
OpenManage Essentials is a hardware management application that provides a comprehensive view of
the Dell XC720xd and its devices. OpenManage Essentials enables you to:
• Discover and list the system inventory
• Monitor the health of a system
• Perform system updates and remote tasks
• View hardware inventory and compliance reports
For information about the supported OpenManage Essentials versions, see the Supported hardware,
firmware, and software section in this document.
To download OpenManage Essentials management software, go to dell.com/support/home or the Dell
TechCenter website at DellTechCenter.com/OME.
To download the OpenManage Essentials User’s Guide, go to dell.com/OpenManageManuals.
NOTE: To install OpenManage Essentials, you must have local system administrator privileges and
the system you are using must meet the criteria mentioned in Minimum Recommended Hardware
and Minimum Requirements of this document.
NOTE: OpenManage Essentials must be installed on the management network or a network that
has access to the IMPI/iDRAC ports.
To install OpenManage Essentials:
1. Go to dell.com/OpenManage Essentials and open the OpenManage Essentials User’s Guide.
2. Go to the “Installation Prerequisites and Minimum Requirements” section and complete the tasks as
described.
3. Go to the “Installing OpenManage Essentials” section and complete the tasks as described.
4. Install the following optional software applications:
• Dell OpenManage Essentials
• Dell Repository Manager
NOTE: Install Dell Repository Manager only if you want to customize the Firmware Bundles
and Update Packages.
• Documentation
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Dell Nautilus
Dell Nautilus is a general maintenance release utility for updating firmware for SAS and SATA drives (or
disks).
For information about the supported Dell Nautilus version number, see the Supported hardware,
firmware, and software section in this document.
NOTE: You can update the firmware for the front HDDs and SSDs using the Nutanix Web GUI. You
must use Dell Nautilus to update the boot (rear) SSDs.
To download the Dell Nautilus Firmware Update Utility for SAS and SATA disk Solid State Drives (SSDs):
1. Go to dell.com/support/drivers.
2. Under the “Customized support” section, in the Enter your Service Tag or Express Service Code box,
type the Service Tag of your Dell XC720xd, and then click Submit.
NOTE: If you do not have a Service Tag, select Detect My Product to allow the system to
automatically detect your Service Tag, or select Choose from a list of all Dell products to select
your product from the Product Selection page.
3. On the Product Support page, click Drivers & downloads.
4. From the Operating System drop-down menu, select Not Applicable.
5. Go to the “SAS Drive” section.
6. Search for Dell Nautilus Firmware Utility for SAS and SATA disk and SSDs.
7. Click Download. Click Download again to download the .exe file. In your Download folder, locate
the latest version of Dell Nautilus and click to expand the compressed files.
8. In the extracted folder, run the USBMake Utility.
9. Create the bootable Nautilus package and perform one of the following tasks:
• To create a bootable CD or DVD image (ISO), click Create Bootable CD Image and follow
instructions. Burn the .iso image file to CD or save the bootable ISO on a management
workstation.
• Connect a USB flash drive to the system and follow instructions to create a bootable USB flash
drive.
LSI SAS2Flash Utilities
1. Go to dell.com/support/drivers.
2. Under the “Customized support” section, in the Enter your Service Tag or Express Service Code box,
type the Service Tag of your Dell XC720xd, and then click Submit.
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to
automatically detect your Service Tag, or select Choose from a list of all Dell products to select
your product from the Product Selection page.
3. On the Product Support page, click Drivers & downloads.
4. From the Operating System drop-down menu, select your OS (Microsoft Windows Server 2012
R2/SP or VMware ESXi 5.5).
5. From the Category drop-down menu, select SAS Non-RAID.
6. Click SAS Non-RAID (2 files) to expose LSI SAS 9207-8i, and then click Download.
7. Select download for LSI SAS 9207-8i.
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8. Go to the latest drivers and firmware portal (http://www.lsi.com/sep/Pages/Dell.aspx) of LSI.
9. Expand Firmware.
10. Select the 9207_8i_Package and install.
19

7
Monitoring
Table 11. System component monitoring guide
System Components Monitor Utility
System memory Dell Open Manage Essentials
Cooling fans Dell Open Manage Essentials
Network Daughter Card Dell Open Manage Essentials
Processors Dell Open Manage Essentials
PSUs Dell Open Manage Essentials
NIC Dell Open Manage Essentials
Dell PERC H310 adapter Dell Open Manage Essentials
Front HDDs Nutanix Web GUI
Front SSDs Nutanix Web GUI
Rear SSDs Dell Open Manage Essentials
NOTE: For instructions about using OME to monitor the Dell XC720xd system, do the following:
1. Access the OpenManage Essentials User’s Guide.
2. For information about discovering components of a Dell XC720xd system, refer to the”
Discovering and Inventorying Devices” section.
3. To add Dell XC720xd to the discovered list of systems, discover Dell XC720xd through an IP
range.
Monitoring software
To monitor the health of a cluster, virtual machines, performance, and alerts and events, the Nutanix Web
GUI provides a range of status checks.
For more information about monitoring with the Web GUI, view the Web Console Guide document on
the Nutanix documentation portal (for more information, see “Documentation matrix” in this document).
In the Nutanix Web Console Guide document, see the following sections:
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