Dell External OEMR 850 User manual

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Dell OpenManage™
Server Administrator Version 2.3
User’s Guide

Notes and Notices
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
____________________
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault,and Dell OpenManage are trademarks of Dell Inc.; Microsoft,
Windows, MS-DOS, and Windows NT are registered trademarks and Windows Server is a trademark of Microsoft Corporation; Intel and Pentium
are registered trademarks and Intel386 is a trademark of Intel Corporation; Novell and NetWare are registered trademarks of Novell Inc.; Red
Hat is a registered trademark of Red Hat, Inc.; VESA is a registered trademark of Video Electronics Standards Association; UNIX is a registered
trademark of The Open Group in the United States and other countries; OS/2 is a registered trademark of International Business Machines
Corporation.
Server Administrator includes software developed by the Apache Software Foundation (www.apache.org). Server Administrator utilizes the
OverLIB JavaScript library. This library can be obtained from www.bosrup.com.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
November 2005

Contents 3
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Integrated Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Server Administrator Home Page . . . . . . . . . . . . . . . . . . . . . 10
Instrumentation Service . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote Access Service . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Storage Management Service . . . . . . . . . . . . . . . . . . . . . . . 11
Diagnostic Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Other Documents You Might Need . . . . . . . . . . . . . . . . . . . . . . . 12
Obtaining Technical Assistance. . . . . . . . . . . . . . . . . . . . . . . . . 13
2 What’s New for Version 2.3. . . . . . . . . . . . . . . . . . . . . . . 15
3 Setup and Administration . . . . . . . . . . . . . . . . . . . . . . . . 17
Security Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Role-Based Access Control . . . . . . . . . . . . . . . . . . . . . . . . 17
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Encryption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Assigning User Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Creating Server Administrator Users for Supported
Windows Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . 19
Creating Server Administrator Users for Supported
Red Hat Enterprise Linux Operating Systems. . . . . . . . . . . . . . . . 21
Disabling Guest and Anonymous Accounts in Supported
Windows Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4Contents
Configuring the SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring the SNMP Agent for Systems Running Supported
Windows Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring the SNMP Agent on Systems Running Supported
Red Hat Enterprise Linux Operating Systems. . . . . . . . . . . . . . . . 26
X.509 Certificate Management Prerequisites . . . . . . . . . . . . . . . . . . 29
Firewall Configuration on Systems Running Supported
Red Hat Enterprise Linux Operating Systems . . . . . . . . . . . . . . . . . . 29
4 Using Server Administrator . . . . . . . . . . . . . . . . . . . . . . 31
Starting Your Server Administrator Session . . . . . . . . . . . . . . . . . . 31
Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Systems Running a Supported Microsoft Windows Server 2003
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The Server Administrator Home Page . . . . . . . . . . . . . . . . . . . . . . 34
Global Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
System Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Action Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Preferences Home Page . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Server Administrator Command Line Interface . . . . . . . . . . . 39
Secure Port Server and Security Setup . . . . . . . . . . . . . . . . . . . . . 40
Setting User and System Preferences . . . . . . . . . . . . . . . . . . . 40
X.509 Certificate Management . . . . . . . . . . . . . . . . . . . . . . . 42
Controlling Server Administrator . . . . . . . . . . . . . . . . . . . . . . . . 42
Starting Server Administrator . . . . . . . . . . . . . . . . . . . . . . . 42
Stopping Server Administrator . . . . . . . . . . . . . . . . . . . . . . . 43
Restarting Server Administrator . . . . . . . . . . . . . . . . . . . . . . 43

Contents 5
5 Installing Server Administrator . . . . . . . . . . . . . . . . . . . . 45
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Upgrade Using the Service Pack Capability . . . . . . . . . . . . . . . . 45
Dell PowerEdge Installation and Server Management CD. . . . . . . . . 45
Unattended and Silent Installation . . . . . . . . . . . . . . . . . . . . . 46
Upgrading Server Administrator . . . . . . . . . . . . . . . . . . . . . . 46
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . 47
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing Server Administrator with Citrix . . . . . . . . . . . . . . . . . 50
Considerations Before Installing Storage Management Service . . . . . 50
6 Instrumentation Service. . . . . . . . . . . . . . . . . . . . . . . . . 55
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Managing Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Managing System Tree Objects . . . . . . . . . . . . . . . . . . . . . . . . . 57
Server Administrator Home Page System Tree Objects. . . . . . . . . . . . . 58
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Managing Preferences: Home Page Configuration Options . . . . . . . . . . 79
General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Server Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
7 Working With the Baseboard Management
Controller (BMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Viewing Basic BMC Information . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuring BMC Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Setting BMC Platform Event Filter Alerts . . . . . . . . . . . . . . . . . . . . 83
Setting Platform Event Alert Destinations . . . . . . . . . . . . . . . . . 85

6Contents
Configuring the BMC to use a Serial Over LAN (SOL) Connection . . . . . . . 85
Configuring the BMC to use a Serial Port Connection . . . . . . . . . . . . . 86
Configuring the BMC to use a Virtual LAN Connection . . . . . . . . . . . . . 87
8 Remote Access Service . . . . . . . . . . . . . . . . . . . . . . . . . 89
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Hardware Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Software Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adding and Configuring DRAC Users . . . . . . . . . . . . . . . . . . . . . . 91
Configuring an Existing DRAC User . . . . . . . . . . . . . . . . . . . . . . . 92
Configuring the DRAC Network Properties . . . . . . . . . . . . . . . . . . . 93
Configuring the DRAC Alert Properties . . . . . . . . . . . . . . . . . . . . . 94
Configuring the SNMP Alert Properties . . . . . . . . . . . . . . . . . . 95
Configuring DRAC III Dial-in (PPP) Users and Modem Settings . . . . . . . . 95
Adding and Configuring a DRAC III Dial-In (PPP) User. . . . . . . . . . . 95
Adding and Configuring DRAC III Demand Dial-Out Entries . . . . . . . . 96
Configuring the DRAC III Modem Settings . . . . . . . . . . . . . . . . . 97
Configuring the DRAC Remote Features Properties. . . . . . . . . . . . . . . 97
Configuring DRAC Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Certificate Management . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring Remote Connect Authentication Options . . . . . . . . . . 101
Accessing and Using a Dell Remote Access Controller . . . . . . . . . . . 101
9 Storage Management Service . . . . . . . . . . . . . . . . . . . 103
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Software Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Hardware Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Basic Storage Management Service . . . . . . . . . . . . . . . . . . . . . 105
Basic Storage Management and Array Manager . . . . . . . . . . . . 106
Basic Storage Management Tree Objects . . . . . . . . . . . . . . . . 106

Contents 7
Enhanced Storage Management Service . . . . . . . . . . . . . . . . . . . 106
Enhanced Storage Management Service and Array Manager . . . . . 107
Enhanced Storage Management Tree Objects. . . . . . . . . . . . . . 107
Enhanced Storage Management Tasks . . . . . . . . . . . . . . . . . 108
Comparing the Enhanced Storage Management Service
and Array Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Migrating from Array Manager to the Enhanced
Storage Management Service . . . . . . . . . . . . . . . . . . . . . . . . . 115
Basic and Enhanced Storage Management
Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Displaying Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
10 Diagnostic Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Devices Supported by the Diagnostic Service . . . . . . . . . . . . . . . . 118
Diagnostic Service Features. . . . . . . . . . . . . . . . . . . . . . . . . . 119
Upgrading the Diagnostic Service. . . . . . . . . . . . . . . . . . . . . . . 120
Configuring the Diagnostic Service . . . . . . . . . . . . . . . . . . . . . . 120
Configuring the Applications Settings . . . . . . . . . . . . . . . . . . 120
Configuring the Test Execution Settings . . . . . . . . . . . . . . . . . 121
Re-enumerating Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Scheduling Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Reviewing Scheduled Tests . . . . . . . . . . . . . . . . . . . . . . . 125
11 Server Administrator Logs . . . . . . . . . . . . . . . . . . . . . . 127
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Integrated Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Log Window Task Buttons . . . . . . . . . . . . . . . . . . . . . . . . 127

8Contents
Server Administrator Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Hardware Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Alert Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
POST Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Command Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
12 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Setting Alert Actions for Systems Running a Supported
Red Hat®Enterprise Linux Operating System . . . . . . . . . . . . . . . . . 131
BMC Platform Events Filter Alert Messages . . . . . . . . . . . . . . . 132
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Introduction 9
Introduction
Overview
Server Administrator provides a comprehensive, one-to-one systems management solution in two
ways: from an integrated, Web browser-based GUI (the Server Administrator home page) and from a
command line interface (CLI) through the operating system. Server Administrator is designed for
system administrators to both locally and remotely manage systems on a network.
Server Administrator allows system administrators to focus on managing their entire network by
providing comprehensive one-to-one systems management.
NOTE: For the purposes of Server Administrator, a system can be a stand-alone system, a server with
attached network storage units in separate chassis, or a modular system consisting of one or more server
modules in a chassis.
Server Administrator provides information about:
• Systems that are operating properly and systems that have problems
• Systems that require updates
• Systems that require remote recovery operations
Integrated Features
Server Administrator provides easy-to-use management and administration of local and remote systems
through a comprehensive set of integrated management services. Server Administrator resides solely
on the system being managed and is accessible both locally and remotely from the Server Administrator
home page. Remotely monitored systems may be accessed by dial-in, LAN, or wireless connections.
Server Administrator ensures the security of its management connections through role-based access
control (RBAC), authentication, and industry-standard secure socket layer (SSL) encryption.
Installation
You can install Server Administrator by using several methods. The Dell™ PowerEdge™ Installation
and Server Management CD provides a setup program to install, upgrade, and uninstall Server
Administrator and other managed system software components on your managed system.
The Dell Systems Management Consoles CD provides a setup program to install, upgrade, and
uninstall management station software components on your management station. Additionally, you
can install Server Administrator on multiple systems through an unattended installation across a
network. Lastly, if you have a modular system, or if your Microsoft®Windows®operating system
was preinstalled, you already have the Server Administrator installed on your system.

10 Introduction
NOTE: If you have a modular system, you must install Server Administrator on each server module that is installed
in the chassis.
To update individual Server Administrator components, use component specific Dell Update Packages.
Use the Dell Server Update Utility application CD to view the complete version report and to update an
entire system. The Server Update Utility is a CD-ROM based application for identifying and applying
updates to your server. The Server Update Utility can be downloaded from support.dell.com.
See the Server Update Utility User's Guide for more information about obtaining and using the Server
Update Utility (SUU) to update your Dell PowerEdge server or to view the updates available for any
server listed in the Repository.
Server Administrator Home Page
The Server Administrator home page provides easy to set up and easy-to-use Web browser-based system
management from the managed system or from a remote host through a LAN, dial-up service, or wireless
network. When the Server Administrator secure port server is installed and configured on the managed
system, you can perform remote management functions from any system that has a supported Web
browser and connection. Additionally, the Server Administrator home page provides extensive,
context-sensitive online help.
Instrumentation Service
The Instrumentation Service provides rapid access to detailed fault and performance information
gathered by industry-standard systems management agents and allows remote administration of
monitored systems, including shutdown, startup, and security.
Remote Access Service
NOTE: The Remote Access Service is not available on modular systems. You must directly connect to the Dell
Remote Access Controller (DRAC) on a modular system. See the Dell Embedded Remote Access/MC User's Guide
for more information.
The Remote Access Service provides a complete, remote system management solution for systems
equipped with a DRAC solution. The Remote Access Service provides remote access to an inoperable
system, allowing you to get the system up and running as quickly as possible. The Remote Access Service
also provides alert notification when a system is down and allows you to remotely restart a system.
Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most
recent crash screen.

Introduction 11
Storage Management Service
The Storage Management Service provides storage management information in an integrated graphical
view. The current release of Server Administrator provides two staggered versions of the Storage
Management Service:
1 Basic Storage Management Service
The basic Storage Management Service is similar to the Storage Management Service provided in
earlier releases of Server Administrator.
The basic Storage Management Service of Server Administrator:
• Enables you to view the status of local and remote storage attached to a monitored system.
• Supports SATA and ATA. Does not support Fibre Channel.
NOTE: Array Manager is not available if no previous Dell OpenManage™ systems management software (with
Array Manager installed) is detected. It is only available for upgrade. Support for Array Manager will be
discontinued in a future release. It is recommended that you switch to use Storage Management Service where
applicable.
2 Enhanced Storage Management Service
The enhanced Storage Management Service provides additional features for configuring storage.
On Windows and Linux, the enhanced Storage Management Service is installed using Express Setup
providing that the system does not have an existing Array Manager installation.
In addition to the tasks that you can perform using basic Storage Management Service, enhanced
Storage Management Service of Server Administrator:
• Allows you to perform controller and enclosure functions for all supported RAID and non-RAID
controllers and enclosures from a single graphical or command line interface without the use of
the controller BIOS utilities.
• Supports SCSI, SATA, ATA, and SAS; however; Fibre Channel is not supported.
• Protects your data by configuring data redundancy, assigning hot spares, or rebuilding failed drives.
Diagnostic Service
NOTE: The Diagnostic Service is not available on modular systems.
The Diagnostic Service provides a suite of diagnostic programs that run locally on your system or remotely
on a system connected to the network. The Diagnostic Service is engineered to diagnose problems on
individual systems and to run concurrently with all other applications running on the system under test.
Logs
Server Administrator displays logs of commands issued to or by the system, monitored hardware events,
POST events, and system alerts. You can view logs on the home page, print or save them as reports, and
send them by e-mail to a designated service contact.

12 Introduction
Other Documents You Might Need
Besides this User's Guide, you can find the following guides either on the Dell Support website at
support.dell.com or on the documentation CD:
• The Dell OpenManage™ Installation and Security User's Guide provides complete information on
installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server
Administrator for each supported operating system.
• The
Dell OpenManage Software Quick Installation Guide provides an overview of applications that you
can install on your management station (console) and on your managed systems and procedures for
installing your console and managed system applications on systems running supported operating
systems.
• The
Dell OpenManage Server Administrator Compatibility Guide provides compatibility information
about Server Administrator installation and operation on various hardware platforms (or systems)
running supported Microsoft Windows, and Red Hat
®
Enterprise Linux operating systems.
• The
Dell OpenManage Server Administrator SNMP Reference Guide documents the Simple Network
Management Protocol (SNMP) management information base (MIB). The SNMP MIB defines
variables that extend the standard MIB to cover the capabilities of systems management agents.
• The
Dell OpenManage Server Administrator CIM Reference Guide documents the Common
Information Model (CIM) provider, an extension of the standard management object format (MOF) file.
The CIM provider MOF documents supported classes of management objects.
• The
Dell OpenManage Server Administrator Messages Reference Guide lists the messages that are
displayed in your Server Administrator home page Alert log or on your operating system’s event viewer.
This guide explains the text, severity, and cause of each Instrumentation Service Alert message that
Server Administrator issues.
• The
Dell OpenManage Server Administrator Command Line Interface User's Guide documents the
complete command line interface for Server Administrator, including an explanation of CLI
commands to view system status, access logs, create reports, configure various component parameters,
and set critical thresholds.
• The
Dell OpenManage Array Manager User's Guide is a comprehensive reference guide for configuring
and managing local and remote storage attached to a system. This document is also available in HTML
and PDF formats on the
Dell PowerEdge Installation and Server Management CD, as well as from the
Array Manager console as online help.
• The
Dell OpenManage Server Administrator Storage Management User's Guide is a comprehensive
reference guide for configuring and managing local and remote storage attached to a system. This
document is also available in HTML and PDF formats on the
Installation and Server Management CD,
as well as from the Storage Management console as online help.
• The
Dell Remote Access Controller Installation and Setup Guide provides complete information about
installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an ERA
controller, and using a RAC to remotely access an inoperable system.

Introduction 13
• The Dell Remote Access Controller Racadm User's Guide provides information about using the racadm
command-line utility.
• The
Dell Embedded Remote Access/MC Controller User's Guide provides complete information about
configuring and using an ERA/MC controller to remotely manage and monitor your modular system
and its shared resources through a network.
• The
Dell PowerEdge 830 Systems — Configuration Guide provides an overview of initially setting up a
PowerEdge 830 system.
• The
Dell PowerEdge 850 Systems — Configuration Guide provides an overview of initially setting up a
PowerEdge 850 system.
• The
Dell PowerEdge 1655MC Systems — System Configuration Guide provides an overview of initially
setting up a PowerEdge 1655MC system.
• The
Dell PowerEdge 1855 Systems — Configuration Guide provides an overview of initially setting up a
PowerEdge 1855 system.
• The
Dell OpenManage Remote Install User's Guide provides information about unattended,
simultaneous provisioning and configuration solutions over the network by leveraging image based
technology.
• The
Dell Update Packages User's Guide provides information about obtaining and using Dell Update
Packages as part of your system update strategy.
• The
Server Update Utility User's Guide provides information about obtaining and using the Server
Update Utility (SUU) to update your Dell PowerEdge server or to view the updates available for any
server listed in the Repository.
The Installation and Server Management CD contains a readme file for Server Administrator and
additional readme files for most applications found on the CD.
Obtaining Technical Assistance
If at any time you do not understand a procedure described in this guide or if your product does not
perform as expected, help tools are available to assist you. For more information about these help tools,
see "Getting Help" in your system's Installation and Troubleshooting Guide.
Additionally, Dell Enterprise Training and Certification is available; see www.dell.com/training for more
information. This service may not be offered in all locations.

14 Introduction

What’s New for Version 2.3 15
What’s New for Version 2.3
• Added Serial Attached SCSI (SAS) support for Dell ™ PowerEdge ™ 6800 and 6850
• Added support for PERC 5/e
• Added support for a new SAS hard-drive enclosure —PowerVault MD1000
• Removed support for Novell
®
NetWare
®
on Dell PowerEdge 6800 and 6850

16 What’s New for Version 2.3

Setup and Administration 17
Setup and Administration
Security Management
Server Administrator provides security through role-based access control (RBAC), authentication,
and encryption for both the Web-based and command line interfaces.
Role-Based Access Control
RBAC manages security by determining the operations that can be executed by persons in particular
roles. Each user is assigned one or more roles, and each role is assigned one or more user privileges
that are permitted to users in that role. With RBAC, security administration corresponds closely to
an organization's structure.
User Privileges
Server Administrator grants different access rights based on the user's assigned group privileges.
The three user levels are: User, Power User, and Administrator.
Users can view most information.
Power Users can set warning threshold values, run diagnostic tests, and configure which alert actions
are to be taken when a warning or failure event occurs.
Administrators can configure and perform shutdown actions, configure Auto Recovery actions in
case a system has a hung operating system, and clear hardware, event, and command logs.
Administrators can also send e-mail.
Server Administrator grants read-only access to users logged in with User privileges, read and write
access to users logged in with Power User privileges, and read, write, and admin access to users
logged in with Admin privileges. See Table 3-1.
Table 3-1. User Privileges
User Privileges Access Type
Admin Write Read
User X
Power User XX
Admin XXX

18 Setup and Administration
Read access allows viewing of data reported by Server Administrator. Read access does not allow changing
or setting values on the managed system.
Write access allows values to be changed or set on the managed system.
Admin access allows shutdown of the managed system.
Privilege Levels to Access Server Administrator Services
Table 3-2 summarizes which user levels have privileges to access and manage Server Administrator Services.
Table 3-3 defines the user privilege level abbreviations used in Table 3-2.
Authentication
The Server Administrator authentication scheme ensures that the correct access types are assigned to the
correct user privileges. Additionally, when the command line interface (CLI) is invoked, the Server
Administrator authentication scheme validates the context within which the current process is running.
This authentication scheme ensures that all Server Administrator functions, whether accessed through
the Server Administrator home page or CLI, are properly authenticated.
Microsoft Windows Authentication
For supported Microsoft®Windows®operating systems, Server Administrator authentication is based
on the operating system's user authentication system using Windows NT®LAN Manager (NTLM)
modules to authenticate. This underlying authentication system allows Server Administrator security to
be incorporated in an overall security scheme for your network.
Table 3-2. Server Administrator User Privilege Levels
Service User Privilege Level Required
View Manage
Instrumentation U, P, A P, A
Remote Access U, P, A A
Diagnostics P, A P, A
Storage Management U, P, A A
Table 3-3. Legend for Server Administrator User Privilege Levels
UUser
PPower User
AAdministrator
NA Not Applicable

Setup and Administration 19
Red Hat Enterprise Linux Authentication
For supported Red Hat®Enterprise Linux operating systems, Server Administrator authentication is
based on the Red Hat Enterprise Linux Pluggable Authentication Modules (PAM) library.
This documented library of functions allows an administrator to determine how individual applications
authenticate users.
Encryption
Server Administrator is accessed over a secure HTTPS connection using secure socket layer (SSL)
technology to ensure and protect the identity of the system being managed. Java Secure Socket
Extension (JSSE) is used by supported Microsoft Windows, and Red Hat Enterprise Linux to protect the
user credentials and other sensitive data that is transmitted over the socket connection when a user
accesses the Server Administrator home page.
Assigning User Privileges
You must properly assign user privileges to all Server Administrator users before installing Server
Administrator in order to ensure critical system component security.
The following procedures provide step-by-step instructions for creating Server Administrator users and
assigning user privileges for each supported operating system:
• Creating Server Administrator Users for Supported Windows Operating Systems
• Creating Server Administrator Users for Supported Red Hat Enterprise Linux Operating Systems
NOTICE: You must assign a password to every user account that can access Server Administrator to protect
access to your critical system components. Additionally, users who do not have an assigned password cannot log
into Server Administrator on a system running Windows Server™ 2003 due to operating system constraints.
NOTICE: You should disable guest accounts for supported Microsoft Windows operating systems in order to
protect access to your critical system components. See "Disabling Guest and Anonymous Accounts in Supported
Windows Operating Systems" for instructions.
Creating Server Administrator Users for Supported Windows Operating Systems
NOTE: You must be logged in with Admin privileges to perform these procedures.
Creating Users and Assigning User Privileges for Supported Windows Server 2003 Operating Systems
NOTE: For questions about creating users and assigning user group privileges or for more detailed instructions,
see your operating system documentation.
1 Click the Start button, right-click My Computer, and point to Manage .
2 In the console tree, expand Local Users and Groups , and then click Users .
3 Click Action , and then click New User .

20 Setup and Administration
4 Type the appropriate information in the dialog box, select or clear the appropriate check boxes, and
then click
Create .
NOTICE: You must assign a password to every user account that can access Server Administrator to protect
access to your critical system components. Additionally, users who do not have an assigned password
cannot log into Server Administrator on a system running Windows Server 2003 due to operating
system constraints.
5 In the console tree, under Local Users and Groups , click Groups .
6 Click the group to which you want to add the new user: Users , Power Users , or Administrators .
7 Click Action , and then click Properties .
8 Click Add .
9 Type the user name that you are adding and click Check Names to validate.
10 Click OK .
New users can log into Server Administrator with the user privileges for their assigned group.
Creating Users and Assigning User Privileges for Supported Windows 2000 Operating Systems
NOTE: For questions about creating users and assigning user group privileges or for more detailed instructions,
see your operating system documentation.
1 Right-click My Computer and point to Manage .
2 In the console tree, expand Local Users and Groups , and then click Users .
3 Click Action , and then click New User .
4 Type the appropriate information in the dialog box, select or clear the appropriate check boxes, and
then click
Create .
NOTICE: You must assign a password to every user account that can access Server Administrator to protect
access to your critical system components. Additionally, users who do not have an assigned password
cannot log into Server Administrator on a system running Windows Server 2003 due to operating
system constraints.
5 In the console tree, under Local Users and Groups , click Groups .
6 Click the group to which you want to add the new user: Users , Power Users , or Administrators .
7 Click Action , and then click Properties .
8 Click Add .
9 Click the name of the user you want to add, and then click Add .
10 Click Check Names to validate the user name that you are adding.
11 Click OK .
New users can log into Server Administrator with the user privileges for their assigned group.