Dell DL4300 Quick reference guide

Dell DL4300 Appliance
Deployment Guide

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 04
Rev. A00

Contents
1 Setting up DL4300 Appliance............................................................................. 5
Introduction...........................................................................................................................................5
Available configurations........................................................................................................................ 5
Terms used in this document......................................................................................................... 6
Installation prerequisites....................................................................................................................... 6
Network requirements.................................................................................................................... 6
Recommended network infrastructure..........................................................................................6
Setting up the hardware........................................................................................................................6
Installing the appliance in a rack.....................................................................................................7
Setting the storage enclosure configuration switch...................................................................... 7
Connecting the storage enclosure to the system..........................................................................7
Connecting the Cable Management Arm (Optional).....................................................................9
Cabling the appliance......................................................................................................................9
Turning on the appliance................................................................................................................ 9
DL4300 disk configurations..................................................................................................................9
2 Initial software setup..........................................................................................11
AppAssure Appliance Configuration Wizard.......................................................................................11
Configuring the network interface................................................................................................12
Configuring host name and domain settings...............................................................................13
Configuring SNMP settings........................................................................................................... 13
Rapid Appliance Self Recovery............................................................................................................14
Creating Windows and RASR virtual disk(s).................................................................................. 14
Creating the RASR USB key...........................................................................................................14
Executing RASR through the RASR USB key.................................................................................15
Executing the RASR through the Internal Dual SD Module......................................................... 16
Provisioning storage............................................................................................................................16
Configuring the DL4300 using fibre channel storage (optional).......................................................17
3 Post installation tasks........................................................................................ 18
Non-English language selected at Windows startup.........................................................................18
Accessing the Core Console...............................................................................................................18
Updating trusted sites in Internet Explorer.........................................................................................19
Configuring browsers to remotely access the Core Console...........................................................19
Configuring browser settings in Internet Explorer and Chrome.................................................19
Configuring Mozilla Firefox browser settings.............................................................................. 20
Reviewing retention periods...............................................................................................................20
Encrypting agent snapshot data.........................................................................................................20
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Configuring an email server and email notification template .......................................................... 21
Adjusting the number of streams....................................................................................................... 22
Protecting machines and checking connectivity to clients.............................................................. 22
Checking network connectivity..........................................................................................................23
Checking the firewall settings.............................................................................................................23
Verifying name resolution (if applicable)............................................................................................23
Teaming network adapters.................................................................................................................24
Reinstalling broadcom advanced configuration suite.................................................................24
Creating the NIC team..................................................................................................................24
4 Installing agents on clients...............................................................................26
Installing agents remotely (push)....................................................................................................... 26
Deploying the agent software when protecting an agent.................................................................27
Installing Microsoft Windows agents at the client.............................................................................28
Adding an agent by using the license portal......................................................................................28
Installing agents on Linux machines.................................................................................................. 29
Location of Linux agent files.........................................................................................................29
Agent dependencies..................................................................................................................... 30
Installing the agent on Ubuntu......................................................................................................31
Installing the agent on Red Hat Enterprise Linux and CentOS.................................................... 31
Installing the agent on SUSE Linux Enterprise Server.................................................................. 32
5 Getting help.........................................................................................................33
Finding documentation and software updates..................................................................................33
Finding software updates....................................................................................................................33
Contacting Dell................................................................................................................................... 33
Documentation feedback...................................................................................................................33
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1
Setting up DL4300 Appliance
Introduction
The Dell DL4300 appliance is the latest generation of backup to disk protection appliance powered by
Dell AppAssure software. The appliance allows:
• Scalable storage capabilities to support organizations of any size
• Faster backups, as well as quicker recovery scenarios over conventional tape devices and backup
methodologies
• Optional deduplication capability
• Continuous data protection for data center and remote office servers
• Quick and easy deployment experience that reduces the time required to begin protecting critical
data
• Optional Fibre Channel configuration
Available configurations
The DL appliance comes in two configurations: Standard Edition and High Capacity Edition.
Table 1. DL4300 Standard Edition capacity configurations
Capacity Hardware Configuration
5 TB 12 x 1 TB drives, 4 x 1 TB internal drives
10–20 TB 12 x 2 TB drives, 4 x 2 TB internal drives
30–40 TB 12 x 4 TB drives, 4 x 4 TB internal drives
50–60 TB 12 x 6 TB drives, 4 x 6 TB internal drives
Table 2. DL4300 High Capacity Edition capacity configurations
Capacity Hardware Configuration
40 TB, 50 TB, 60 TB, 70 TB, 80 TB, 90 TB, 100 TB,
110 TB, and 120 TB
12 x 6 TB drives, 4 x 6 TB internal drives
NOTE: Additional storage can be added through expansion shelves (Dell Storage MD1400).
Additional storage can be added to any model, however the Standard Edition has a maximum
capacity of 60 TB and the High Capacity Edition has a maximum capacity of 120 TB. Both editions
allow for up to a maximum of four expansion shelves.
Each configuration includes the following hardware and software:
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• Dell DL4300 system
• Dell PowerEdge RAID Controllers (PERC)
• Preinstalled operating system and Dell OpenManage system and storage management software
• AppAssure software
NOTE: If your appliance configuration does not include Dell Storage MD1400 storage enclosures,
ignore any references to Dell Storage MD1400 and storage enclosures in this document.
Terms used in this document
The following table lists the terms used in this document to refer to various hardware and software
components of the DL4300 appliance.
Table 3. DL4300 Appliance hardware and software components
Component Term Used
DL4300 Appliance Appliance
Dell Storage MD1400 storage enclosure Storage enclosure
Dell AppAssure Software AppAssure
Installation prerequisites
Network requirements
Your Appliance requires the following network environment:
• Active network with available Ethernet cables and connections
• A static IP address and DNS server IP address, if not provided by the Dynamic Host Configuration
Protocol (DHCP)
• User name and password with administrator privileges
Recommended network infrastructure
Dell recommends that organizations use a 1 GbE backbone for efficient performance for use with
AppAssure and 10 GbE networks for extremely robust environments.
Setting up the hardware
The appliance ships with a single DL4300 system. Before setting up the appliance hardware, see the Dell
DL4300 Appliance Getting Started With Your System document that shipped with the appliance. Unpack
and set up the DL Appliance hardware.
NOTE: The software is pre-installed on the appliance. Any media included with the system must be
used only in the event of a system recovery.
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To set up the DL Appliance hardware:
1. Rack and cable the DL4300 system and storage enclosure(s).
2. Turn on the storage enclosure(s) and then the DL4300 system.
Installing the appliance in a rack
If your system includes a rail kit, locate the Rack Installation Instructions supplied with the rack kit. Follow
the instructions to install the rails in the rack unit, the system, and the storage enclosure in the rack.
Setting the storage enclosure configuration switch
Set the storage mode for the storage enclosure to unified mode as indicated in the following figure.
NOTE: The configuration switch must be set before turning on the storage enclosure. Changing the
configuration mode after turning on the storage enclosure has no effect on enclosure configuration
until the system is power cycled. For more information, see the Dell Storage MD1400 Enclosures
Hardware Owner's Manual at dell.com/support/home.
Figure 1. Setting the PowerVault MD1400 storage enclosure configuration switch
1. configuration switch
Connecting the storage enclosure to the system
Connect the data cable from the PowerEdge RAID Controller (PERC) installed in the Dell DL4300 system
to the primary Enclosure Management Module (EMM) SAS port of the storage enclosure.
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Figure 2. Connecting the DL4300 system to the MD1400 storage enclosure
Redundant port configuration
For redundant port configuration:
1. Connect one end of each SAS cable to port 0 and port 1 on the DL4300 system PERC controller.
2. Connect the other end of each SAS cable to port 1 on each Enclosure Management Module (EMM)
on the MD1400 storage enclosure.
Single port configuration
For single port configuration:
1. Connect one end of the SAS cable to port 0 on the DL4300 system PERC controller.
2. Connect the other end of the SAS cable to port 1 on the Enclosure Management Module (EMM) on
the MD1400 storage enclosure.
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Multi-chain configuration
Multi-chain configuration supports up to four enclosures. The first two enclosures are daisy-chained with
one of the enclosures connected to a single port on the controller card. The other two enclosures are
daisy-chained with one of the enclosures connected to the second port on the controller card.
Connecting the Cable Management Arm (Optional)
If the appliance includes a Cable Management Arm (CMA), locate the CMA Installation Instructions that
shipped with the CMA kit and follow the instructions to install the CMA.
Cabling the appliance
Locate the Getting Started With Your System document that shipped with your appliance. Follow the
instructions to attach the keyboard, mouse, monitor, power, and network cables to the appliance.
Turning on the appliance
After cabling the appliance, turn on the MD1400 storage enclosure, and then turn on the DL4300 system.
NOTE: It is recommended that you connect the appliance to an Uninterrupted Power Supply (UPS)
for maximum reliability and availability.
DL4300 disk configurations
The DL4300 supports nearline SAS drives only. The operating system resides on a RAID 1 (mirrored) virtual
disk located in slots 12 and 13. For information on these disks, see the Dell DL4300 Appliance Owner’s
Manual at dell.com/support/home. Drives available in slots 0–11 and 14–17 are available for automatic
configuration by the AppAssure Appliance Configuration Wizard (recommended) but can be manually
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configured for custom configurations if required. The disks are auto-provisioned as RAID 6. Capacity
expansion using an MD1400 storage enclosure is optional.
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2
Initial software setup
When you turn on the appliance for the first time, and change the system password, the AppAssure
Appliance Configuration Wizard runs automatically.
1. After you turn the system on, the Microsoft EULA (End User License Agreement) is displayed on the
Settings page.
CAUTION: Make sure you complete all the steps of AppAssure Appliance Configuration
Wizard before performing any other task or change any settings on the Appliance. Do not
make any changes through the Control Panel, use Microsoft Windows Update, update
AppAssure software or install licenses, until the wizard is complete.
CAUTION: The Dell DL4300 is currently designed to work in English as the system default
language. Always select English from the Windows language option and do not use non-
English language packs. Use of a non-English language pack will result in improper system
operation. If a non-English language pack was selected at Windows startup, see the topic
Non-English Language Selected At Windows Startup for information about reconfiguring the
language pack to English.
2. To accept the EULA, click I accept button.
A screen to change the administrator password is displayed.
3. Click OK on the message that prompts you to change the administrator password.
4. Enter and confirm the new password.
A message prompts you confirming that the password is changed.
5. Click OK.
6. From the Dell readme.htm screen, scroll down and click Proceed.
7. Log on using the changed administrator password.
The AppAssure Appliance Configuration Wizard welcome screen is displayed.
NOTE: The AppAssure Appliance Configuration Wizard may take up to 30 seconds to display on
the system console.
NOTE: Do not close the AppAssure Appliance Configuration Wizard until all the tasks have been
completed.
AppAssure Appliance Configuration Wizard
CAUTION: Make sure you complete all the steps of AppAssure Appliance Configuration Wizard
before performing any other task or change any settings on the Appliance. Do not make any
changes through the Control Panel, use Microsoft Windows Update, update AppAssure software
or install licenses, until the wizard is complete.
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The AppAssure Appliance Configuration Wizard guides you through the following steps to configure the
software on the appliance.
•Configuring the network Interface
•Configuring host name and domain settings
•Configuring SNMP settings
•Rapid Appliance Self Recovery
On completing the installation using the wizard, the Core Console launches automatically.
Configuring the network interface
To configure the available network interfaces:
1. On the AppAssure Appliance Configuration Wizard Welcome screen, click Next.
The network interfaces page displays the available connected network interfaces.
2. Select the network interfaces that you want to configure.
NOTE: The AppAssure Appliance Configuration wizard configures network interfaces as
individual ports (non-teamed). To improve ingest performance, you can create a larger ingest
channel by teaming NICs. However, this must be done after the initial configuration of the
appliance.
3. If required, connect additional network interfaces and click Refresh.
The additional connected network interfaces will be displayed.
4. Click Next.
The Configure selected network interface page is displayed.
5. Select the appropriate internet protocol for the selected interface.
You can choose IPv4 or IPv6.
The network details are displayed depending on the internet protocol you select.
6. To assign the internet protocol details, do one of the following:
• To assign the selected internet protocol details automatically, select Obtain an IPV4 address
automatically.
• To assign the network connection manually, select Use the following IPv4 address and enter the
following details:
–IPv4 Address or IPv6 Address
–Subnet mask for IPv4 and Subnet prefix length for IPv6
–Default Gateway
7. To assign the DNS server details, do one of the following:
• To assign the DNS server address automatically, select Obtain DNS server address automatically.
• To assign the DNS server manually, select Use the following DNS server address and enter the
following details:
–Preferred DNS sever
–Alternate DNS server
8. Click Next.
The Configure hostname and domain setting page is displayed.
For information on NIC teaming, see Teaming Network Adapters.
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Configuring host name and domain settings
You must assign a host name for the appliance. It is recommended that you change the host name
before starting backups. By default, the host name is the system name that the operating system assigns.
NOTE: If you plan to change the host name, it is recommended that you change the host name at
this stage. Changing the host name after completing the AppAssure Appliance Configuration
wizard requires manually performing several steps.
To configure the host name and domain settings:
1. On the Configure host name and domain setting page, to change the host name for the appliance,
in New host name enter an appropriate host name.
2. If you do not want the appliance to join a domain, select No in Do you want this appliance to join a
domain?
By default, Yes is selected.
3. To join the appliance to a domain, enter the following details:
•Domain name
•Domain user name
NOTE: The domain user must have local administrative rights.
•Domain user password
4. Click Next.
NOTE: Changing the host name or the domain requires restarting the machine. After restarting
the machine, the AppAssure Appliance Configuration wizard launches automatically. If the
appliance is joined to a domain, after restarting the machine, you must log in as a domain user
with administrative privileges on the appliance.
The Configure SNMP Settings page is displayed.
Configuring SNMP settings
Simple Network Management Protocol (SNMP) is a commonly used network management protocol that
allows SNMP-compatible management functions such as device discovery, monitoring, and event
generation. SNMP provides network management of the TCP/IP protocol.
To configure SNMP alerts for the appliance:
1. On the Configure SNMP Settings page, select Configure SNMP on this appliance on the Configure
SNMP Settings page.
NOTE: Deselect Configure SNMP on this appliance if you do not want to set up SNMP details
and alerts on the appliance and skip to step 6.
2. In Communities, enter one or more SNMP community names.
Use commas to separate multiple community names.
3. In Accept SNMP packets from these hosts, enter the names of hosts with which the appliance can
communicate.
Separate the host names with commas, or leave blank to allow communication with all hosts.
4. To configure SNMP alerts, enter the Community Name and the Trap destinations for the SNMP
alerts and click Add.
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Repeat this step to add more SNMP addresses.
5. To remove a configured SNMP address, in Configured SNMP addresses, select the appropriate SNMP
address and click Remove.
6. Click Next.
The Create Windows and RASR virtual disk(s) page is displayed.
Rapid Appliance Self Recovery
Rapid Appliance Self Recovery (RASR) is a bare metal restore process where the operating system drives
and data drives are used to rebuild the default factory image.
Creating Windows and RASR virtual disk(s)
The DL4300 system supports:
• Two operating system drives, twelve data drives, and four internal hard drives
• Option to create Logical Unit Numbers (LUNs) for the Bare Metal Restore (BMR) information to be
stored
• Option to create separate space for the Windows backup RASR file.
To create optional virtual disk(s):
1. Select the following virtual disks:
a. Windows Backup virtual disk
Windows backup virtual disk provides the target space to create Windows Server backups. To
create a Windows Server backup, go to the Backup page in Appliance tab in AppAssure Core. If
you skipped this option in the AppAssure Appliance Configuration Wizard, you will not be able
to create a Windows Server backup and configure a backup policy in the Backup page. See
Executing the RASR through RASR USB key for details.
b. Bootable RASR virtual disk
Bootable RASR virtual disk provides a redundant recovery volume to perform a RASR recovery.
You can reboot to the redundant recovery volume by pressing< F8> during POST. After
rebooting, follow the steps in Executing the RASR through RASR USB key.
2. Click Next.
A thank you screen is displayed while the system is configuring. A Configuration complete message is
displayed.
3. Click Exit.
The Core Console launches automatically.
4. Continue the configuration process by Provisioning Storage
Creating the RASR USB key
NOTE: After the initial setup of the software, the AppAssure Appliance Configuration Wizard starts
automatically. The Appliance tab status icon is yellow.
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To create a RASR USB key:
1. Navigate to the Appliance tab.
2. Using the left pane navigation, select Appliance → Backup.
Create RASR USB Drive window is displayed.
NOTE: Insert a 16 GB or larger USB key before attempting to create the RASR key.
3. After inserting a 16 GB or larger USB key, click on Create RASR USB Drive now.
A Prerequisite Check message is displayed.
After the prerequisites are checked Create the RASR USB Drive window displays the minimum size
required to create the USB drive and List of Possible target paths.
4. Select the target and click Create.
A warning dialog box is displayed.
5. Click Yes.
The RASR USB Drive key is created. Remove the key, label, and store for future use.
Executing RASR through the RASR USB key
To execute the RASR using the RASR USB key:
1. Insert the RASR USB key created. See Creating the RASR USB Key.
2. Reboot the appliance through the RASR USB key.
The following message is displayed:
The secondary SD card is missing, not responding, or in write-protected
mode. Do one of the following: 1) Install a SD card media in the secondary
SD card reader. 2) Reseat or replace the SD card media.3) If write-
protected mode is expected, then no respose action is required.
Ignore the above message.
3. Click Troubleshoot → Rapid Appliance Self Recovery.
The Recovery Tool screen is displayed.
4. Select the Windows operating system version.
Windows cmd screen is displayed after which the RASR welcome screen is displayed.
5. Click Next.
The Prerequisites screen is displayed.
NOTE: Ensure all the hardware and other prerequisites are checked before performing the
RASR.
6. Click Next.
The Recovery Mode Selection screen is displayed with three options:
•System Recovery — This option is disabled by default. To enable this option select the Windows
Backup virtual disk when creating the virtual disks using the AppAssure Appliance Recovery
Wizard. System Recovery allows you to select and restore from Windows backups that were
created on Windows backup virtual disk.
•Windows Recovery Wizard — This option is the default Microsoft Windows Recovery wizard that
uses the network share to backup the operating system.
•Factory Reset — This option will recover the operating system disk from the factory image.
7. Select Factory Reset.
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8. Click Next.
The Storage Configuration screen is displayed.
9. In the OS Recovery screen, RASR completed screen is displayed with the following message: The
system has been recovered successfully.
10. Click Finish to exit the RASR.
Executing the RASR through the Internal Dual SD Module
Your system is shipped with an Internal dual SD module and an SD card of 16 GB capacity.
To execute the RASR using the Internal Dual SD module (IDSDM):
1. Reboot the appliance through the IDSDM.
CAUTION: Make sure that the SD Card is inserted in slot 1.
The following message is displayed.
The secondary SD card is missing, not responding, or in write-protected
mode. Do one of the following: 1) Install a SD card media in the secondary
SD card reader. 2) Reseat or replace the SD card media.3) If write-
protected mode is expected, then no respose action is required.
Ignore the above message.
2. To continue executing the RASR through the Internal SD Module, perform step 3 through step 10 of
the Executing the RASR through RASR USB key section.
Provisioning storage
The appliance configures available DL4300 internal storage and any attached external storage enclosures
for:
• AppAssure Repositories
NOTE: If fibre channel HBA is configured then the process of creating the repositories is manual.
AppAssure will not create a repository automatically in the root directory. For more information,
see the Dell DL4300 Appliance Deployment Guide.
• Virtual Standby of Protected Machines
NOTE: MD1400s with 1 TB, 2 TB, 4 TB or 6 TB (for high capacity) drives connected to the H830
controller are supported. Up to four MD 1400s are supported.
NOTE: The DL4300 high-capacity configuration supports either H830 PERC SAS adapter or two
Fibre Channel HBAs. For more information on configuring fibre channel HBAs, see the DL4xxx —
Fibre Channel Implementation whitepaper located at dell.com/support/home.
Before you begin provisioning storage on the disk, determine how much storage you want for standby
virtual machines. You can allocate any percentage of the available capacity to host standby virtual
machines. For example, if you are using Storage Resource Management (SRM), you can allocate up to
100 percent capacity on any device being provisioned to host virtual machines. Using AppAssure's Live
Recovery feature, you can use these virtual machines to quickly replace any failed server that the
appliance protects.
Based on a medium-sized environment that does not need standby virtual machines, you can use all of
the storage to back up a significant number of agents. However, if you need more resources for standby
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virtual machines and back up a smaller number of agent machines, you can allocate more resources for
larger VMs.
When you select the Appliance tab, the AppAssure Appliance software locates the available storage space
for all supported controllers in the system and validates that the hardware meets the requirements.
To complete disk provisioning for all available storage:
1. In the Appliance tab, click Tasks → Provisioning.
The Provisioning screen displays estimated capacity for provisioning. This capacity is used to create
a new AppAssure Repository.
CAUTION: Before proceeding ensure Step 2 through Step 4 is followed in this procedure.
2. Open the Provisioning Storage window by clicking Provision in the Action column next to the
storage that you want to provision.
3. In the Optional Storage Reserve section, select the box next to Allocate a portion of the storage
being provisioned for Standby Virtual Machines or other purposes and indicate a percentage of
storage to allocate. Otherwise, the percentage of storage indicated in the Optional Storage Reserve
section will be taken from all of the attached disks.
4. Click Provision.
Configuring the DL4300 using fibre channel storage
(optional)
The DL4300 high-capacity edition offers a fibre channel HBA storage option allowing for creation of
repositories using fibre channel storage arrays.
NOTE: If the fibre channel configuration is ordered it will replace the slotted H830 PERC SAS
adapter.
NOTE: For prerequisites, assumptions, and detailed information on the following steps, see the
DL4xxx — Fibre Channel Implementation whitepaper located at dell.com/support/home .
To integrate and configure the DL4300 using the fibre channel storage:
1. Connect the DL4300 fibre channel HBA to a SAN switch.
2. Install either the Qlogic or the Emulex HBAs management software for any adapter that was ordered
with the system.
3. Install the storage array multi-path software.
4. Perform the fibre channel zoning.
5. Create a fibre channel LUN to be assigned and used as a DL4300 repository.
6. Mount the fibre channel storage LUN.
7. Configure the DL4300 fibre channel storage as a backup repository.
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3
Post installation tasks
After completing the AppAssure Appliance Configuration Wizard perform the following procedures to
ensure that your backup appliance and the servers that the appliance is backing up are correctly
configured.
NOTE: The appliance is configured with a 30–day temporary AppAssure software license. To obtain
a permanent license key, log on to the Dell AppAssure License Portal at www.dell.com/
DLActivation. For details on changing a license key in the AppAssure software, see the topic
'Changing A License Key' in the Dell DL4300 Appliance User's Guide at dell.com/support/home.
Non-English language selected at Windows startup
If a non-English language was chosen at Windows startup, the system will not operate properly.
To reconfigure the system default language to English:
1. Log on as administrator and open a command window.
2. Navigate to c:\windows\system32\sysprep and execute the command sysprep.exe/generalize/oobe/
reboot.
3. Select:
•English as the language
•United States as the country/region
•US as the keyboard layout
NOTE: It is strongly recommended that you change the host name by using the AppAssure
Appliance Configuration Wizard. If the AppAssure Appliance Configuration Wizard has
completed, manually change the computer name to the previous name.
Accessing the Core Console
Ensure that you update trusted sites as discussed in the topic Update Trusted Sites In Internet Explorer,
and configure your browsers as discussed in the topic Configuring Browsers To Remotely Access The
Core Console. After you update trusted sites in Internet Explorer, and configure your browsers, perform
one of the following to access the Core Console:
• Log on locally to your AppAssure core server, and then double-click the Core Console icon.
• Type one of the following URLs in your web browser:
–https://<yourCoreServerName>:8006/apprecovery/admin/core
–https://<yourCoreServerIPaddress>:8006/apprecovery/admin/core
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Updating trusted sites in Internet Explorer
To update the trusted sites in Internet Explorer:
1. Open Internet Explorer.
2. If the File, Edit View, and other menus are not displayed, press <F10>.
3. Click the Tools menu, and select Internet Options.
4. In the Internet Options window, click the Security tab.
5. Click Trusted Sites and then click Sites.
6. In Add this website to the zone, enter https://[Display Name], using the new name you provided for
the Display Name.
7. Click Add.
8. In Add this website to the zone, enter about:blank.
9. Click Add.
10. Click Close and then OK.
Configuring browsers to remotely access the Core
Console
To access the Core Console from a remote machine, you need to modify your browser settings.
NOTE: To modify the browser settings, log in to the system as an administrator.
NOTE: Google Chrome uses Microsoft Internet Explorer settings, change Chrome browser settings
using Internet Explorer.
NOTE: Ensure that the Internet Explorer Enhanced Security Configuration is turned on when you
access the Core Web Console either locally or remotely. To turn on the Internet Explorer
Enhanced Security Configuration:
1. Open Server Manager.
2. Select Local Server IE Enhanced Security Configuration displayed on the right. Ensure that it is
On.
Configuring browser settings in Internet Explorer and Chrome
To modify browser settings in Internet Explorer and Chrome:
1. Open Internet Explorer.
2. From the Tools menu, select Internet Options, Security tab.
3. Click Trusted Sites and then click Sites.
4. Deselect the option Require server verification (https:) for all sites in the zone, and then add
http://<hostname or IP Address of the Appliance server hosting the AppAssure Core> to Trusted
Sites.
5. Click Close, select Trusted Sites, and then click Custom Level.
6. Scroll to Miscellaneous →Display Mixed Content and select Enable.
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7. Scroll to the bottom of the screen to User Authentication →Logon, and then select Automatic
logon with current user name and password.
8. Click OK, and then select the Advanced tab.
9. Scroll to Multimedia and select Play animations in webpages.
10. Scroll to Security, check Enable Integrated Windows Authentication, and then click OK.
Configuring Mozilla Firefox browser settings
NOTE: To modify Mozilla Firefox browser settings in the latest versions of Firefox, disable
protection. Right-click the Site Identify button (located to the left of the URL), go to Options and
click on Disable protection for now.
To modify Mozilla Firefox browser settings:
1. In the Firefox address bar, type about:config, and then click I’ll be careful, I promise if prompted.
2. Search for the term ntlm.
The search should return at least three results.
3. Double-click network.automatic-ntlm-auth.trusted-uris and enter the following setting as
appropriate for your machine:
• For local machines, enter the host name.
• For remote machines, enter the host name or IP address separated by a comma of the appliance
system hosting the AppAssure Core; for example, IPAddress, host name.
4. Restart Firefox.
Reviewing retention periods
AppAssure sets default retention periods that determine how often snapshots are taken and how long the
snapshots are retained. The retention periods must be based on the needs of your environment. For
example, if you are backing up servers that run frequently changing, mission-critical data that is essential
for business continuity, snapshots must be taken frequently.
To review and change retention periods:
1. Open the Core Console.
2. Select the Configuration tab and then click Retention Policy.
3. Adjust the retention policy based on the needs of your organization.
4. Click Apply.
Encrypting agent snapshot data
The Core can encrypt agent snapshot data within the repository. Instead of encrypting the entire
repository, it allows you to specify an encryption key during the protection of an agent in a repository
which allows the keys to be reused for different agents.
To encrypt agent snapshot data:
1. From the AppAssure Core, click Configuration →Manage →Security.
2. Click Actions, and then click Add Encryption Key.
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