Dell Visor VRC100 User manual

Dell Visor with Controllers VRP100
Dell Visor VR118
Dell Visor Controllers VRC100
User`s Guide

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2017 - 11
Rev. A01

Contents
1 Introduction....................................................................................................................................................4
2 Important Information....................................................................................................................................5
3 Box Contents.................................................................................................................................................6
4 Windows Mixed Reality — Minimum System Specications..........................................................................8
5 Quick Setup of Hardware (Dell Visor VR118)................................................................................................ 10
6 Setting up the Windows Mixed Reality experience....................................................................................... 13
Alternative Visor Controller Pairing Method: ................................................................................................................17
Room Calibration Process .........................................................................................................................................18
7 Technical Specications............................................................................................................................... 19
8 Frequently Asked Questions......................................................................................................................... 21
9 Troubleshooting........................................................................................................................................... 23
Bluetooth Best Practices................................................................................................................................................ 23
10 Statutory information................................................................................................................................. 26
Warranty............................................................................................................................................................................26
11 Contacting Dell............................................................................................................................................27
For Dell Visor VR118:........................................................................................................................................................ 27
For Dell Visor Controllers VRC100:................................................................................................................................ 28
Contents 3

Introduction
The Dell Visor VR118 Mixed Reality Headset is a head-mounted device that enables you to experience an immersive Virtual/Mixed Reality
when connected to a compatible Dell Desktop/Laptop/Gaming system.
NOTE: You can also pair the Dell Visor VR118 with the Dell Visor Controllers VRC100 (sold separately) for a more immersive and
interactive experience.
The Windows Mixed Reality is a platform of experiences, where you can:
• Easily set up the headset in 10 minutes or less
• Pick up and move the PC and headset to a dierent room
• Listen to high-quality audio (headphones required)
• Navigate the virtual world using the Dell Visor Controllers VRC100 (sold separately)
• Play VR games
• Watch 360° videos
• Interact and play games with friends and family in social applications (separate software application purchase required)
• Watch Live events
• Talk to Cortana as a personal assistant (Cortana with voice-certied microphone required)
• Take Mixed Reality capture and share experiences with friends and family (separate software application purchase required)
• Watch commercially available, professional-quality Virtual Reality experiences (separate software application purchase required)
1
4Introduction

Important Information
Ensure you read and understand the personal and product safety instructions in the Safety, Environmental, and Regulatory Information
(SERI) document before you use the Dell Visor VR118.
CAUTION:
The Mixed Reality headset should not be used by children under the age of 13 as they are in a critical period of visual development.
Children above the age of 13 can use the headset under adult supervision, closely monitored during and after use, for any decrease in
multi-tasking abilities, hand-eye coordination, balance, and/or disorientation.
2
Important Information 5

Box Contents
Dell Visor VR118
The Dell Visor VR118 ships with the components shown below. Ensure that you have received all the components and contact Dell (see
your invoice for contact information) if something is missing.
Figure 1. Box contents of VR118
• Dell Visor VR118
• Quick Setup Guide
• Safety, Environmental, and Regulatory Information (SERI)
Dell Visor Controllers VRC100
The Dell Visor Controllers VRC100 ships with the components shown below. Ensure that you have received all the components and contact
Dell (see your invoice for contact information) if something is missing.
3
6 Box Contents

• Dell Visor Controllers VRC100 (2)
• Batteries (4)
• Lanyards (2)
• Quick Setup Guide
• Safety Environmental and Regulatory Information (SERI)
Dell Visor with Controllers VRP100
The Dell Visor with Controllers VRP100 ships with all of the components of Dell Visor VR118 and Dell Visor Controllers VRC100, as shown
above.
Box Contents 7

Windows Mixed Reality — Minimum System
Specications
The Dell VR118 is designed to work best at a 90 Hz refresh rate and Windows Mixed Reality Ultra systems are recommended. Before using
the Dell Visor VR118, ensure that your laptop or PC meets the following minimum requirements:
Table 1. Minimum hardware requirements for Windows Mixed Reality Ultra
Type Specications
Processor • Intel Core i5 (6th generation) CPU, 4 or more physical cores
• AMD FX-4350 4.2 Ghz (desktop) with 4 or more physical cores
GPU • Nvidia GTX 965M
• AMD RX 460 or greater DX12 capable discrete GPU
• Windows Display Driver Model (WDDM) 2.2 or later
• Thermal Design Power: 15 W or greater
Display • Resolution: SVGA (800 x 600) or greater
• Bit depth: 32 bits of color per pixel
• Monitor: Connected external or integrated display required for
setup and while using the headset
Memory 8 GB DDR3 or greater (with 10 GB additional free space in the hard
drive)
Connectivity • 1x available USB port for headset (USB 3.0 Type-A or USB 3.0
Type-C)
NOTE: USB must supply a minimum of 900 mA.
Connector adapter required for USB 3.0 Type-C ports.
• Bluetooth 4.0 (for accessory connectivity)
Software Windows 10 Fall Creators Update or later
Table 2. Operating system compatibility matrix
Windows Edition Mixed Reality Included
Windows 10 Home Yes
Windows 10 Pro Yes
Windows 10 Enterprise Yes
Windows 10 Education Yes
Windows 10 Pro Education Yes
Windows 10 S No
NOTE: Windows 10 S must switch to Windows 10 Pro for
Windows Mixed Reality Functionality
4
8Windows Mixed Reality — Minimum System Specications

Windows Edition Mixed Reality Included
NOTE: Windows 10 (Home, Pro, Enterprise, Education,
Pro Education to be updated with Windows 10 Fall Creator
Update or later)
Windows Mixed Reality — Minimum System Specications 9

Quick Setup of Hardware (Dell Visor VR118)
1 Connect the USB 3.0 and HDMI cables to their respective ports on your system. Connect your headphones (sold separately) to the
audio connector.
2 Wait for the Dell Companion App (DCA) to start the Windows Mixed Reality Welcome Screen. Click Get started.
5
10 Quick Setup of Hardware (Dell Visor VR118)

3 Place the headset on the head (A) so that it sits comfortably on the bridge of the nose and then pull the exible headband to x rmly
at the back of the head (B) as shown.
4 Use the thumbwheel at the back of the headband to obtain a proper t (clockwise tightens the headband and anti-clockwise loosens
it).
Quick Setup of Hardware (Dell Visor VR118) 11

NOTE: Ensure you route the cable to lie on your back to avoid entangling yourself when moving about.
NOTE: The ip-up design of the headset also enables users wearing spectacles to enjoy the Mixed Reality experience.
CAUTION: When wearing the headset, ensure you move hair away from your forehead for better sensor detection.
5 Follow the on-screen instructions to set up and calibrate your headset for optimal performance.
12 Quick Setup of Hardware (Dell Visor VR118)

Setting up the Windows Mixed Reality experience
1 Connect the USB and HDMI cables to the respective ports on your computer.
WARNING: Ensure you read and understand the personal and product safety instructions in the Safety, Environmental,
and Regulatory Information (SERI) before you use the Dell Visor VR118.
2 The Welcome to Windows Mixed Reality screen appears. Click Get started.
Figure 2. Welcome screen
3 Click I agree to accept the Microsoft Privacy Statement and Terms of Service.
WARNING: To reduce the risk of serious or fatal injury, use a space with plenty of room and no obstacles. Headsets and
apps may have additional safety instructions or set age limits for use. Be sure anyone who uses your device follows all
the safety and health guidelines.
6
Setting up the Windows Mixed Reality experience 13

Figure 3. Agree to terms and conditions
4 Wait for the system compatibility check to complete.
Figure 4. Compatibility check
5 Windows Mixed Reality works best with Dell Visor Controllers VRC100 ( controllers sold separately). If available, select Next to set
them up. Alternately, click Use a gamepad or mouse instead if you do not have visor controllers available at this time.
14 Setting up the Windows Mixed Reality experience

Figure 5.
6 Familiarize yourself with the various features of your controllers. Click Next to pair the controllers via Bluetooth.
Figure 6. Get to know your controllers
7 To pair the visor controllers, press and hold the Windows button for 2 seconds to turn on your controllers. Then, remove the battery
compartment cover and press and hold the Bluetooth pairing button, as shown, until the LED constellation lights ash. Wait till both
the controllers nish the pairing process.
Setting up the Windows Mixed Reality experience 15

Figure 7. Pairing the visor controllers
8 Click Next once the left controller pairing is nished (a green check mark appears if the pairing is successful).
Figure 8. Pairing the left controller
9 Click Next once the right controller pairing is nished (a green check mark appears if the pairing is successful).
16 Setting up the Windows Mixed Reality experience

Figure 9. Pairing the right controller
10 You are now ready to use the Dell Visor VR118 and enjoy the Windows Mixed Reality experience!
Alternative Visor Controller Pairing Method:
1 Go to Windows Settings -> Devices -> Bluetooth -> Bluetooth & other devices tab.
2 Remove earlier paired controllers.
3 Press and hold the Windows button for 2 seconds to turn on your controllers.
4 Remove the battery compartment cover and press and hold the Bluetooth pairing button until the LED constellation lights ash.
5 Identify Visor Controllers Left & Right from the List of devices.
6 Then pair the controllers.
7 Both controllers should be connected now.
• Verify your controllers work properly:
a Launch Mixed Reality Portal and enter the Cli House.
b Move your controllers and verify tracking, test buttons, and verify teleportation works.
Setting up the Windows Mixed Reality experience 17

Room Calibration Process
Before you use the headset, you can set up a boundary to help guide your movements when you cannot see your surroundings.
NOTE: Skipping this step will not impact your ability to interact with the HMD. However, in case you choose to skip it, it is
encouraged that you remain seated or otherwise remain stationary when using the HMD.
1 Follow the room boundary instructions as shown above. 2 Begin at your computer and walk around the perimeter of
your space with your headset.
3 Complete the perimeter and come back to where you started.
NOTE: To make adjustments to your dened boundary, you must start all over
again.
CAUTION: Upon completion of the boundary setup, ensure you do not place any objects such as a chair or table since this may
cause you to trip or strike against the objects when in the Mixed Reality experience.
Interpupillary Distance (IPD) Calibration
The Dell Visor VR118 Headset does not have a mechanical Interpupillary Distance adjustment. The Windows Mixed Reality comes with
software IPD adjustment which improves image distortion and depth accuracy based on your IPD. To change IPD within your headset, open
the Settings app and navigate to Mixed Reality > Headset Display and move the slider control. You will see changes in real time in your
headset. If you know your IPD, maybe from a visit to an optometrist, you can enter it directly as well. You can also adjust this setting by
going to Settings > Mixed Reality > Headset Display on your computer.
18 Setting up the Windows Mixed Reality experience

Technical Specications
Table 3. Dell Visor VR118
Product name Dell Visor
Model # VR118
Power source USB bus powered
Cable connectors • 1 x HDMI
• 1 x USB Type-A
Display:
Panel 2 x 2.89" LCD (RGB subpixel)
Resolution 1440 x 1440 per eye, 706 ppi
Refresh rate 90 Hz
Optics:
Lens type Fresnel
Field of view 110 degrees
Lens adjustment Software Interpupillary Distance (IPD)
Tracking Technology:
Tracking architecture 6DoF, ‘Inside-out’ tracking
Tracking sensors Gyroscope, Accelerometer, Magnetometer
Headset tracking hardware Dual B+W VGA camera for mapping
Operating systems PCs/Laptops with Windows 10 Fall Creators Update
Box content • Dell Visor VR118
• Quick Setup Guide
• Safety, Environmental, and Regulatory Information
7
Technical Specications 19

Table 4. Dell Controllers VRC100
Product Name Dell Controllers VRC100
Tracking • Visible light constellation LEDs
• 6DOF tracking within HMD camera FOV
Sensors • IMU + Magnetic sensor
• Haptic feedback
• Power/charging LED
Inputs • Thumbstick
• Touchpad
• Trigger button
• Grab button
• Windows button
• Menu button
• Pairing button
Connectivity Bluetooth
Battery 4x AA batteries
20 Technical Specications