DeLonghi EAM 3500 S User manual

INDEX
1 DESCRIPTION OF THE APPLIANCE (see page 3) . . . . . . . . . . . . . . . . . . . . . . .24
2 SAFETY WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
3 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4 USING FOR THE FIRST TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
5 TURNING ON AND PREHEATING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
6 PREPARING COFFEE (USING COFFEE BEANS) . . . . . . . . . . . . . . . . . . . . . . . .26
7 CHANGING THE QUANTITY OF COFFEE IN THE CUP . . . . . . . . . . . . . . . . . .28
8 REGULATING THE COFFEE MILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
9 PREPARING ESPRESSO COFFEE WITH PRE-GROUND COFFEE
(INSTEAD OF BEANS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
10 RUNNING OFF HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
11 CHANGING THE QUANTITY OF HOT WATER . . . . . . . . . . . . . . . . . . . . . . . .30
12 PREPARING CAPPUCCINOS (FROTHED MILK AND COFFEE) . . . . . . . . . . . . . .30
13 PREPARING FROTHED MILK (WITHOUT COFFEE) . . . . . . . . . . . . . . . . . . . . . . .31
14 CHANGING THE QUANTITY OF COFFEE AND MILK FOR CAPPUCCINOS . . . .31
15 CLEANING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
15.1 CLEANING THE COFFEE MAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
15.2 CLEANING THE INFUSER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
15.3 CLEANING THE MILK CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
16 CHANGING AND SETTING THE MENU PARAMETERS . . . . . . . . . . . . . . . . . .33
16.1 SETTING THE CLOCK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
16.2 SETTING AUTO-START TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
16.3 DESCALING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
16.4 CHANGING COFFEE TEMPERATURE . . . . . . . . . . . . . . . . . . . . . . . . . . .35
16.5 CHANGING THE LENGTH OF TIME THE APPLIANCE REMAINS ON . . . . .35
16.6 SETTING WATER HARDNESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
16.7 RESETTING FACTORY DEFAULT SETTINGS . . . . . . . . . . . . . . . . . . . . . . .36
16.8 WASHING PROCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
17 CHANGING THE LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
18 MEANING OF MESSAGES AND WHAT TO DO . . . . . . . . . . . . . . . . . . . . . . .36
19 PROBLEMS THAT CAN BE RESOLVED BEFORE CALLING THE SERVICE CENTRE .37
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1 DESCRIPTION OF THE APPLIANCE (SEE PAGE 3)
A. Grinding coarseness regulator
B. Coffee beans container
C. Bean container lid
D. Central lid for ground coffee
E. Compartment for measure
F. Cup warmer tray
G. Ground coffee funnel
H. Milk container lid/milk frother
I. Frothed milk spout
J. Milk intake tube
K. Nozzle
L. Water tank (removable)
M. Milk container
N. Power cable
O. Cup tray
P. Measure for pre-ground coffee
Q. Drip tray (removable)
R. Hot water spout
S. Service door
T. Coffee grounds container (removable)
U. Coffee spout (adjustable in height)
V. Mobile drawer
X. Infuser
Z. Control panel
Control Panel
1. Display
2. MENU light.
3. Button to activate or deactivate menu parame-
ter setting mode
4. Button to select ground coffee or, if the MENU
light is on, to display the next parameter on the
menu
5. Button to rinse the appliance or, if the MENU
light is on, to confirm the menu parameters
6. Button to select hot water or, if the MENU light
is on, to confirm the menu parameters
7. Appliance ON/OFF button
8. Coffee taste selection button
9. One or two cups short coffee button
10.One or two cups normal coffee button
11.One or two cups long coffee button
12.Cappuccino or frothed milk button
2 SAFETY WARNINGS
READ THESE INSTRUCTIONS CAREFULLY AND KEEP FOR FUTURE CONSULTATION!
•This appliance is designed to "make espresso coffee" and "heat drinks". Use with care to avoid scalds
from the water and steam jets or through incorrect use.
•This appliance is intended for domestic use only. Any other use is considered improper and thus dange-
rous.
•The manufacturer cannot be held responsible for any damage caused through incorrect, wrong or unrea-
sonable use.
•When using the appliance, do not touch the hot surfaces. Use the knobs or handles.
•Never touch the appliance with wet or damp hands or feet.
•The appliance is not intended for use by young children or infirm persons without supervision.
•Never allow children to play with the appliance.
•In the event of failure or malfunction, unplug the appliance from the mains and do not tamper with it in
any way.
If it requires repair, contact an authorised service centre only and ask for original spare parts to be used.
Failure to respect the above could reduce the safety of the appliance.

3 INSTALLATION
•After unpacking, make sure the appliance is complete and undamaged. If in doubt, do not use it. Contact
professionally qualified personnel.
•The packing elements (plastic bags, polystyrene foam, etc.) should be kept out of the reach of children as
they are a safety hazard.
•Place the appliance on a work surface far away from water taps, basins and sources of heat.
•After positioning the appliance on the work top, leave a space of at least 5 cm between the surfaces of
the appliance and the side and rear walls and at least 20 cm above the coffee maker.
•Never install the appliance in environments where the temperature may reach 0 or lower (the appliance
may be damaged if the water freezes).
•Make sure the mains voltage corresponds to the voltage indicated on the appliance rating plate.
Connect the appliance to an efficiently earthed socket with a minimum current rating of 10A only.
The manufacturer may not be considered liable for possible incidents caused by the failure to adequately
earth the mains.
•If the power socket does not match the plug on the appliance, have the socket replaced with a suitable
type by a qualified professional.
•The power cable on this appliance must not be replaced by the user as this operation requires the use of
special tools.
If the cable is damaged or requires replacing, contact an authorised service centre only to avoid all risks.
•You should personalise water hardness as soon as possible following the instructions in section 16.6.
To correctly learn how to use the appliance, when starting it for the first time, carefully follow the step-by-step
instructions described in the following paragraphs.
4 USING FOR THE FIRST TIME
1. The first time you use the appliance, select the language.
To set English, plug the appliance into the mains socket and wait for the following message to be displa-
yed:
PRESS OK TO INSTALL ENGLISH
While the message is displayed, press the button (fig. 1) for at least three seconds until the display
shows:
ENGLISH INSTALLED
The appliance then displays the setting message in English. If you select the wrong language by mistake, fol-
low the instructions in section 17 to choose the right one.
2. After 5 seconds, the appliance displays:
FILL TANK
To refill the tank, remove (fig. 2), rinse and fill it with fresh water. Never exceed the MAX line.
Put the tank back and push as far as it will go.
3. Place a cup under the hot water spout (fig. 3). (If the water spout is not in place, INSERT WATER SPOUT
is displayed. Attach it as shown in figure 4, making sure the arrow on the spout is lined up with the arrow
on the control panel of the appliance, fig. 4). The appliance now displays:
PRESS OK
4. Press the OK button (fig. 1) and after a few seconds, a little water is run off from the spout. (Run off stops
automatically).
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5. The appliance displays:
TURNING OFF PLEASE WAIT
and it goes off.
6. Fill the container with coffee beans (fig. 5).
IMPORTANT: to prevent malfunction, never fill with ground coffee, freeze dried coffee, caramelised beans
or anything else which could damage the appliance.
5 TURNING ON AND PREHEATING
1. Press the button (fig. 6). The appliance displays:
HEATING UP PLEASE WAIT...
to indicate preheating is underway.
2. Once preheating is completed, the appliance displays
RINSING PLEASE WAIT...
and performs an automatic rinse cycle (a little hot water is run off from the spouts and is collected in the
drip tray below).
Tip: if you want short coffee (less than 60 cc), to make it hotter, fill the cup with this hot rinsing water
first. Leave it for a few seconds then empty it to preheat the cup.
8. The appliance now displays the ready message:
READY STANDARD TASTE
6 PREPARING COFFEE (USING COFFEE BEANS)
1. The appliance is preset to make coffee with a normal taste. You can also choose coffee with an extra-
light, light, strong or extra-strong taste. To choose the required taste, press the button (fig. 7). The
selected coffee taste will be displayed.
2. Place 1 cup under the spouts to make 1 coffee (fig. 8) or 2 cups for 2 coffees (fig. 9). For a creamier cof-
fee, lower the spouts to bring them as close to the cups as possible (Fig. 10).
3. Press the button to make a short coffee (fig. 11), the button for a normal coffee or the but-
ton for a long coffee.
To make 2 coffees, press the button twice (within 2 seconds).
To change the quantity of coffee delivered automatically into the cup, follow the instructions in section
7.
(The appliance now grinds the beans and starts running off the coffee into the cup.
Once the desired quantity has been reached, the appliance automatically stops delivering the coffee and
ejects the grounds into the special container).
4. After a few seconds, the ready message is displayed again and you can make another coffee.
5. To turn the appliance off, press the button.
Before going off, the appliance performs an automatic rinse cycle (a little hot water runs out from the
spouts and is collected in the drip tray beneath. Take care to avoid scalds).
NOTE 1: If the coffee is delivered a drop at a time or not at all, turn the grinding coarseness regulator (fig.
12) one click clockwise (see section 8).
Turn one click at a time until the coffee is delivered satisfactorily.
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NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the grinding coarseness regulator
(fig. 12) one click anticlockwise (see section 8).
Avoid turning the grinding coarseness regulator excessively otherwise when you select 2 cups, the coffee may
run out in drips.
NOTE 3: Tips to make hotter coffee:
•When you turn the appliance on, if you want to make a short coffee (less than 60 cc), use the hot rinse-
through water to preheat the cups.
If 2/3 minutes have passed since you last made coffee, before making coffee again you must preheat the
infuser by pressing the button (fig. 13).
Run off the water into the underlying drip tray or alternatively use this water to fill (and then empty) the
cup to be used for the coffee, so as to preheat it.
•Unless preheated, do not use cups that are too thick, as they will absorb too much heat.
•Use cups that have been preheated by rinsing them with hot water or by leaving them for at least 20
minutes on the cup warmer tray on top of the appliance with the appliance on.
NOTE 4: while the appliance is making the coffee, delivery can be stopped at any time by pressing the ,
or button as previously selected.
NOTE 5: as soon as delivery is complete, to increase the quantity of coffee, simply press and hold the ,
or button as previously selected, until the desired quantity is reached (this operation must be
performed within 3 seconds from when coffee delivery from the spouts ceases).
NOTE 6: when the appliance displays:
FILL TANK
the water tank must be refilled or the appliance will not make coffee.
(It is normal for there to be a little water left in the tank when the message is displayed).
NOTE 7: every 14 single coffees (or 7 doubles) the appliance displays:
EMPTY GROUNDS CONTAINER
indicating that the grounds container is full and must be emptied and cleaned.
Until the grounds container has been cleaned, the appliance continues to display the message and cannot
make coffee.
To clean, open the service door at the front by pulling the handle (fig. 14), remove the drip tray (fig. 15),
empty and clean.
Empty the grounds container and clean thoroughly, making sure all residues deposited on the bottom are
removed.
IMPORTANT: when removing the drip tray, the grounds container MUST be emptied, even if it is not com-
pletely full. If this is not done, when next making coffee the grounds in the container may exceed the maxi-
mum level and block the appliance.
NOTE 8: while the appliance is running off coffee, never remove the water tank. If it is removed, it will not
be possible to make the coffee and the appliance will display:
GROUND TOO FINE ADJUST MILL AND
INSERT WATER SPOUT AND PRESS OK
To turn the appliance on again, you must insert the water spout (fig. 4), press the button and run off
water from the spout for a few seconds.

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When using the appliance for the first time, 4-5 cups of coffee need to be made before the applian-
ce starts to give satisfying results.
If the appliance malfunctions, do not contact the service centre straight away.
The problem can almost always be resolved by following the instructions indicated in paragraphs 18 and 19.
If this is not the case, or for further explanations, contact the customer service by calling the number listed on
the sheet enclosed on page pag.2.
If your country is not listed on the sheet, call the number indicated on the warranty.
7 CHANGING THE QUANTITY OF COFFEE IN THE CUP
The appliance is factory preset to automatically deliver the following quantities of coffee:
- short coffee (40 ml) (when the button is pressed);
- normal coffee (80 ml) (when the button is pressed);
- long coffee (120 ml) (when the button is pressed);
To change these quantities, proceed as follows:
- press the button corresponding to the quantity you want to change ( , or ) for at least 3
seconds then release until the message "PROGRAM QUANTITY" is displayed and coffee is delivered;
- when the coffee in the cup reaches the required level, press the same button again to memorise the new
amount.
The appliance is now re-programmed with the new settings and displays: READY.
8 REGULATING THE COFFEE MILL
The coffee grinder is preset in the factory to prepare coffee correctly and should not require regulating ini-
tially.
However, after making the first coffees, if you find that coffee delivery is either too fast or too slow (in drips),
the grinding coarseness regulator can be adjusted (fig. 12).
Turning it 1 click (1 number) clockwise speeds up coffee delivery (without drips).
Turning 1 click anticlockwise slows down delivery giving a creamier appearance to the coffee.
These adjustments will only be evident after at least 2 cups of coffee have been run off.
The grinding coarseness regulator must only be turned when the coffee mill is on.
Turn one click anticlockwise to obtain slower delivery and a
creamier appearance (finer ground coffee).
Turn one click clockwise for faster delivery (not a drop at a time)
(coarser ground coffee).
(Coffee has been used to factory test the appliance and it is therefore completely normal for there to be tra-
ces of coffee in the mill. This appliance is however guaranteed to be new).

9 PREPARING ESPRESSO COFFEE WITH PRE-GROUND COFFEE (INSTEAD OF BEANS)
•Press the button (fig. 16) to select the ground coffee function. This disables the coffee mill function.
The appliance displays:
READY PRE-GROUND
•Lift the lid in the centre, place one measure of ground coffee in the funnel (see fig. 17) and proceed as
described in section 6. NB: You can make just one coffee at a time by pressing the , or
button once only.
•After using the appliance with pre-ground coffee, to go back to making coffee using beans, deactivate
the ground coffee function by repressing the button to prepare the grinder for operation again.
NOTE 1: Never add the ground coffee when the appliance is off to avoid it from being dispersed inside the
appliance.
NOTE 2: Never add more than 1 measure, otherwise either the appliance will not
make the coffee and the ground coffee will be lost inside the appliance, dirtying it, or
the coffee will run off in drips.
NOTE 3: When dosing the quantity of coffee to be added, use the measure supplied only.
NOTE 4: Use ground coffee for espresso coffee makers only. Do not use coffee beans, freeze-dried coffee
or other materials that could damage the appliance.
NOTE 5: If you add more than one measure of ground coffee and the funnel blocks, use a knife to push the
coffee down (fig. 18), then remove and clean the infuser and appliance as described in section 15.2
"Cleaning the infuser".
10 PRODUCING HOT WATER
•Always make sure the appliance is ready.
•Make sure the water spout is attached to the nozzle (fig. 4);
•Position a container under the spout (fig. 3).
•Press the button (fig. 1).
The appliance displays:
HOT WATER
and hot water is run off from the water spout into the container below (you should not run off hot water
for more than two minutes at a time). To stop the flow, press the button. Once the set quantity of hot
water has been reached, run-off stops automatically.
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11 CHANGING THE QUANTITY OF HOT WATER
The appliance is factory preset to automatically deliver 250 ml of hot water.
To change these quantities, proceed as follows:
•Attach the water spout (fig. 4).
•Position a container under the spout (fig. 3).
•Press the button for at least 2 seconds then release. The appliance displays:
HOT WATER PROGRAM QUANTITY
and hot water is run off from the water spout.
•When the hot water in the cup reaches the required level, press the button to memorise the new
amount. (You should not run off hot water for more than two minutes at a time).
12 PREPARING CAPPUCCINOS (FROTHED MILK AND COFFEE)
•Select the taste of the coffee you want to use to make the cappuccino by pressing the button
•Remove the lid of the milk container.
•Fill the container with about 100 grams of milk for each cappuccino to be prepared (fig. 19). Never
exceed the MAX level (corresponding to about 750 ml) marked on the container. You are recommen-
ded to use skimmed or semi-skimmed milk at refrigerator temperature (about 5° C).
•Make sure the intake tube is well inserted into the rubber washer (fig. 20), then replace the milk contai-
ner lid.
•Remove the hot water spout (fig 21) and attach the milk container to the nozzle, making sure the arrow on the
container lid is lined up with the arrow on the control panel of the appliance (fig. 22).
•Position the milk tube as shown in fig. 23 and then place a sufficiently large cup under the coffee and
milk spouts (fig. 23).
•Press the button (fig. 24). The appliance displays:
CAPPUCCINO
and after a few seconds, the frothed milk is run off from the milk spout into the cup below. (Run off stops
automatically).
•The appliance then grinds the beans, delivers the coffee and displays the "ready" message again.
•The cappuccino is ready. Sweeten to taste and, if desired, sprinkle the froth with a little cocoa powder.
NOTE 1: While preparing the cappuccino, frothed milk or coffee run off can be interrupted by pressing but-
ton .
NOTE 2: If you run out of milk while delivering frothed milk, remove the container and refill it. Then put it
back in place and press the button to request a cappuccino again.
NOTE 3: To ensure the milk frother is absolutely clean and hygienic, after making cappuccinos, clean the
channels inside the milk container lid:
•Place a recipient under the milk spout;
•Press the button on the milk container lid down and hold down for at least 3 seconds (fig. 25).
The appliance displays:
CLEANING
After cleaning is complete, remove the milk container and place in the refrigerator. You should not leave
the milk outside the refrigerator for more than 15 minutes.
NOTE 4: To change the quantity of coffee or frothed milk delivered automatically into the cup, follow the
instructions in section 14.
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13 PREPARING FROTHED MILK (WITHOUT COFFEE)
•Remove the lid of the milk container.
•Fill the container with the quantity of milk you want to prepare (fig.19).
•Replace the milk container lid.
•Attach the milk container to the appliance (fig. 22).
•Place a sufficiently large cup under the milk spout (fig. 23).
•Press the button twice (within 2 seconds). The appliance displays:
MILK FROTHING
and after a few seconds, the frothed milk is run off from the milk spout into the cup below.
•After run off, clean the channels inside the milk container by pressing the button as described in
the previous section (note 3).
14 CHANGING THE QUANTITY OF COFFEE AND MILK FOR CAPPUCCINOS
The appliance is factory preset to automatically a standard cappuccino. To change these quantities, proceed
as follows:
•Fill the container with milk up to the maximum level indicated on the container.
•Press the button for at least 3 seconds until the appliance displays:
MILK FOR CAPPUCCINO PROGRAM QUANTITY
Now release the button. The appliance starts to run off milk.
•Once the required quantity of milk has been run off, press the button again. Milk delivery stops and
the quantity is memorised. You should not run off frothed milk for more than 3 minutes at a time.
•After a few seconds, the appliance runs off coffee into the cup and displays:
COFFEE FOR CAPPUCCINO PROGRAM QUANTITY
•Once the required quantity of coffee has been run off, press the button again. Coffee delivery stops
and the quantity is memorised.
The appliance is now re-programmed with the new settings and displays: READY.
15 CLEANING AND MAINTENANCE
Before performing any cleaning operations, the appliance must have cooled down and must be disconnec-
ted from the mains power supply.
Never immerse the appliance in the water: it is an electrical appliance.
Do not use solvents or abrasive cleaning products to clean the appliance. A soft damp cloth will suffice.
NEVER wash ANY of the components of the appliance in a dishwasher.
15.1 Cleaning the coffee maker
Clean the grounds container (as described in section 6, note 7) whenever it requires emptying.
The water tank should also be cleaned regularly.
The drip tray is fitted with a level indicator (red) showing the level of water it contains.
When the indicator starts to become visible (a few millimetres under the drip tray), the drip tray must be emp-
tied and cleaned.
Check that the holes in the coffee spout are not blocked.
To unblock them, scrape the dry coffee residues away with a needle (fig. 27).
Clean the nozzle regularly with a sponge as shown in fig. 26.
15.2 Cleaning the infuser
The infuser must be cleaned regularly to avoid the build-up of coffee encrustations which could cause mal-
function. Proceed as follows:
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32
CORRECT INCORRECT
The two red buttons have
snapped out CORRECTLY
The two red buttons have not
snapped out
•turn the appliance off by pressing the button (fig. 6) (do not unplug) and wait for the display to go
off;
•open the service door (Fig. 14);
•remove the drip tray and the grounds container (Fig. 15) and clean them;
•press the two red release buttons on the infuser sideways and towards the centre (Fig. 28) and pull it out;
•IMPORTANT: THE INFUSER CAN ONLY BE REMOVED IF THE APPLIANCE IS OFF.. ATTEMPTING TO
REMOVE THE INFUSER WITH THE APPLIANCE ON MAY CAUSE SERIOUS DAMAGE.
•wash the infuser under running water, without using detergents. Never wash the infuser in the dishwas-
her;
•carefully clean the inside of the appliance. To remove the coffee stuck to the parts inside the appliance,
scrape it with a plastic or wooden fork (Fig. 29) and then pick up all the residues using a vacuum clea-
ner (Fig. 30);
•replace the infuser by sliding it onto the supports and pin at the bottom, then push the PUSH symbol fully
in until it clicks into place.
Support Pin
Infuser
Push the PUSH symbol fully in
until it clicks into place.
After having heard the click,
check that the red buttons have
snapped out.
Bottom pipe on the infuser.
The pin must be inserted into the bottom
pipe on the infuser.
Check that the two red buttons have snapped out, otherwise the door cannot be closed.
•replace the drip tray, complete with the grounds container;
•close the service door.
NOTE 1: If the infuser is not inserted correctly until it clicks into place and the two red buttons have not snap-
ped out, the service door cannot be closed.
NOTE 2: if it is hard to insert the infuser, before inserting it, squeeze to size by pressing it vigorously from
above and below at the same time, as shown in Figure 31.