DELTA GROUP Vivotek IB9391-EHTV-v2 User manual

IB9391-EHTV-v2
IB9365-EHTV-v2
Bullet
Net work Camera
User ’s Manual
2MP (IB9365) / 8MP (IB9391) • IP67 • IK10 • Day & Night • Smart Motion Detection •
Remote Focus • WDR Pro II • Smart Stream III • SNV II • 50M Smart IR • Shock Detection
Rev. 1.1

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2 - User's Manual
Table of Contents
Overview...............................................................................................................................................................7
Revision History ................................................................................................................................................................. 8
Read Before Use................................................................................................................................................................ 8
Package Contents............................................................................................................................................................ 11
Symbols and Statements in this Document ..................................................................................................................... 11
Physical Description......................................................................................................................................................... 12
Hardware Installation........................................................................................................................................................ 15
Software Installation ......................................................................................................................................................... 28
Network Deployment........................................................................................................................................................ 35
Ready to Use ................................................................................................................................................................... 36
Accessing the Network Camera..........................................................................................................................39
Using Web Browsers........................................................................................................................................................ 39
Using RTSP Players ........................................................................................................................................................ 40
Using 3GPP-compatible Mobile Devices ......................................................................................................................... 41
Using VIVOTEK Recording Software............................................................................................................................... 42
Main Page...........................................................................................................................................................43
Client Settings.....................................................................................................................................................48
Configuration.......................................................................................................................................................50
Configuration.......................................................................................................................................................51
System > Homepage layout............................................................................................................................................. 55
System > Logs ................................................................................................................................................................. 58
System > Audit Log.......................................................................................................................................................... 61
The page records all the events trying to access the camera, no matter if the attempt is successful. .......................... 61
System > Parameters....................................................................................................................................................... 62
System > Maintenance..................................................................................................................................................... 63
Media > Image ................................................................................................................................................................. 66
Media > Video .................................................................................................................................................................. 82
Media > Audio .................................................................................................................................................................. 96
Media profiles................................................................................................................................................................... 98
Network > General settings.............................................................................................................................................. 99
Network > Streaming protocols...................................................................................................................................... 105
Network > DDNS............................................................................................................................................................ 111
Network > QoS (Quality of Service) ............................................................................................................................... 113
Network > FTP ............................................................................................................................................................... 116
Bonjour........................................................................................................................................................................... 117
Security > User accounts ............................................................................................................................................... 118
Security > Access List................................................................................................................................................... 127
Security > IEEE 802.1X ................................................................................................................................................ 130
Security > Miscellaneous .............................................................................................................................................. 132
PTZ > PTZ settings ........................................................................................................................................................ 133
Event > Event settings ................................................................................................................................................... 136
Applications > Motion detection ..................................................................................................................................... 154
Applications > Smart VCA.............................................................................................................................................. 155
Applications > DI and DO............................................................................................................................................... 156

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User's Manual - 3
Applications > Tampering detection ............................................................................................................................... 157
Applications > Audio detection ....................................................................................................................................... 158
Applications > Shock detection ...................................................................................................................................... 160
Applications > Package management - a.k.a., VADP (VIVOTEK .................................................................................. 161
Recording > Recording settings..................................................................................................................................... 165
Storage........................................................................................................................................................................... 170
Storage > SD card management ................................................................................................................................... 170
Storage > NAS management ......................................................................................................................................... 171
Storage > Content management.................................................................................................................................... 173
Appendix ...........................................................................................................................................................176
URL Commands for the Network Camera ..................................................................................................................... 176
2. Style Convention.....................................................................................................................177
3. General CGI URL Syntax and Parameters..............................................................................178
4. Security Level .........................................................................................................................179
5. Get Server Parameter Values .................................................................................................180
6. Set Server Parameter Values..................................................................................................182
7. Available Parameters on the Server ........................................................................................184
7.1 System....................................................................................................................................185
7.1.1 System.Info .............................................................................................................................................. 190
7.2 Status......................................................................................................................................191
7.2.1 Status per Channel .................................................................................................................................... 193
7.3 Digital Input Behavior Define...................................................................................................193
7.4 Digital Output Behavior Define................................................................................................194
7.5 Security ...................................................................................................................................194
7.6 Network...................................................................................................................................195
7.6.1 802.1x...................................................................................................................................................... 196
7.6.2 QOS ......................................................................................................................................................... 197
7.6.3 IPV6 ......................................................................................................................................................... 197
7.6.4 FTP .......................................................................................................................................................... 198
7.6.5 HTTP ........................................................................................................................................................ 198
7.6.6 HTTP per Channel ..................................................................................................................................... 199
7.6.7 HTTS Port ................................................................................................................................................. 199
7.6.8 RTSP ........................................................................................................................................................ 200
7.6.9 RTSP Multicast .......................................................................................................................................... 201
7.6.10 SIP Port .................................................................................................................................................... 202
7.6.11 RTP Port ................................................................................................................................................... 202
7.6.12 PPPoE ...................................................................................................................................................... 203
7.6.13 Bonjour.................................................................................................................................................... 203
7.6.14 SFTP server............................................................................................................................................... 203
7.7 IP Filter ...................................................................................................................................204
7.8 Video Input..............................................................................................................................204
7.8.1 Video Input Setting per Channel ................................................................................................................. 210
7.8.2 Multicast Settings for Video Streaming........................................................................................................ 240
7.9 Time Shift Settings..................................................................................................................241
7.10 IR Cut Control .........................................................................................................................241
7.10.1 IR cut control setting per channel ............................................................................................................... 246
7.10.2 IR cut control Illuminators.......................................................................................................................... 247

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7.11 Image Setting per Channel .....................................................................................................249
7.12 Exposure Window Setting per Channel...................................................................................259
7.12.1. Exposure Window Setting for Each Window.............................................................................................................. 260
7.13 Audio Input per Channel .........................................................................................................263
7.13.1. Multicast Settings for Audio Streaming..................................................................................................................... 267
7.14 Audio Output per Channel ......................................................................................................267
7.15 Play an Audio Clip...................................................................................................................268
7.16 Motion Detection Settings .......................................................................................................268
7.16.1. Motion Detection for Each Window ......................................................................................................................... 268
7.17 Tampering Detection Settings .................................................................................................274
7.18 DDNS......................................................................................................................................275
7.19 Express Link ...........................................................................................................................275
7.20 UPnP Presentation .................................................................................................................276
7.21 UPnP Port Forwarding ............................................................................................................276
7.22 System Log .............................................................................................................................276
7.23 SNMP......................................................................................................................................277
7.24 Layout Configuration ...............................................................................................................278
7.25 Privacy Mask...........................................................................................................................280
7.26 3D Privacy Mask .....................................................................................................................281
7.27 Capability ................................................................................................................................282
7.27.1 Capability for Camctrl ................................................................................................................................ 305
7.27.2 Capability for PTZ ...................................................................................................................................... 307
7.27.3 Capability for IR Led................................................................................................................................... 310
7.27.4 Capability for IR Illuminators ...................................................................................................................... 314
7.27.5 Capability for Storage Management ............................................................................................................ 316
7.27.6 Capability for Video Input .......................................................................................................................... 317
7.27.7 Capability for Local Dewarp........................................................................................................................ 325
7.27.8 Capability for Video Mode ......................................................................................................................... 326
7.27.9 Capability for Image .................................................................................................................................. 332
7.27.10 Capability for Peripheral Device.................................................................................................................. 360
7.27.11 Capability for Extension Modules................................................................................................................ 361
7.27.12 Capability for Onvif.................................................................................................................................... 361
7.28 Event Setting...........................................................................................................................361
7.29 Server Setting for Event Action ...............................................................................................368
7.29.1. Server Setting for Event Action of sftp ...................................................................................................................... 370
7.30 Media Setting for Event Action ................................................................................................371
7.31 Recording................................................................................................................................374
7.32 HTTPS ....................................................................................................................................377
7.33 Storage Management Setting..................................................................................................378
7.34 Region of Interest....................................................................................................................380
7.35 ePTZ Setting ...........................................................................................................................380
7.35.1. ePTZ Settings for Each Stream ................................................................................................................................. 381
7.36 Focus Window Setting ............................................................................................................382
7.37 Seamless Recording Setting...................................................................................................383
7.37.1 Seamless recording setting per channel....................................................................................................... 385
7.38 VIVOTEK Application Development Platform Setting ..............................................................386

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7.38.1. VADP Settings for Each Hyperlink................................................................................................................ 387
7.38.2. VADP Settings for Each Package.................................................................................................................. 388
7.38.3. VADP Schedule Settings ............................................................................................................................. 389
7.38.4. VADP Event Settings .................................................................................................................................. 389
7.39 Camera PTZ Control ...............................................................................................................389
7.40 Camera PTZ Control (IZ Series) .............................................................................................391
7.41 Camera PTZ Control (SD Series)............................................................................................394
7.42 UART Control..........................................................................................................................398
7.43 UART Control (SD Series) ......................................................................................................399
7.44 UART Control (SC Series) ......................................................................................................400
7.45 Lens Configuration ..................................................................................................................400
7.46 Fisheye Info. ...........................................................................................................................401
7.47 Fisheye Local Dewarp Setting ................................................................................................402
7.48 PIR Behavior Define ...............................................................................................................403
7.49 Auto Tracking Setting ..............................................................................................................403
7.50 Wireless ..................................................................................................................................404
7.51 Shock Detection......................................................................................................................405
7.52 Stream Profiles .......................................................................................................................405
7.53 Multicast Settings for Metadata Streaming ..............................................................................407
7.54 Camera Link Settings..............................................................................................................407
7.55 Extension Module IO...............................................................................................................408
7.56 Focussystem...........................................................................................................................409
7.55.1. Save Day/Night Focus Position................................................................................................................................. 409
8. Useful Functions .....................................................................................................................411
8.2 Query Status of the Digital Input (capability_ndi > 0) ..............................................................411
8.3 Query Status of the Digital Output (capability_ndo > 0) ..........................................................412
8.4 Capture Single Snapshot ........................................................................................................413
8.5 Account Management .............................................................................................................414
8.6 Upgrade Firmware ..................................................................................................................416
8.7 ePTZ Camera Control (capability_eptz > 0 and ......................................................................417
8.8 ePTZ Recall (capability_eptz > 0 and capability_fisheye = 0) .................................................420
8.9 ePTZ Preset Locations (capability_eptz > 0 and.....................................................................420
8.10 IP Filtering for ONVIF..............................................................................................................421
8.11 UART HTTP Tunnel Channel (capability_nuart > 0) ...............................................................421
8.12 Event/Control HTTP Tunnel Channel ......................................................................................422
8.13 Get SDP of Streams ...............................................................................................................423
8.14 Open the Network Stream ......................................................................................................424
8.15 Send Data (capability_nuart > 0) ............................................................................................424
8.16 Storage Managements (capability_storage_dbenabled > 0) ...................................................425
8.17 Virtual Input (capability_nvi > 0)..............................................................................................429
8.18 Open Timeshift Stream (capability_timeshift > 0,....................................................................430
8.19 RemoteFocus..........................................................................................................................431
8.20 BackFocus (capability_image_c<0~(n‐1)>_remotefocus=4)....................................................433
8.21 Export Files.............................................................................................................................435
8.22 Upload Files............................................................................................................................436
8.23 Update Lens Configuration (capability_image_c<0~(n‐1)>_lensconfiguration_support > 0)...437

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8.24 Media on Demand (capability_localstorage.modnum > 0) ......................................................438
8.25 3D Privacy Mask (Capability_image_c<0~(n‐1)>_privacymask_wintype = ............................440
8.26 Camera Control.......................................................................................................................441
8.27 Recall (capability_camctrl_c<0~(n‐1)>_zoommodule = 1) ......................................................445
8.28 Preset Locations .....................................................................................................................446
8.29 SmartSD (capability_localstorage_smartsd > 0) .....................................................................446
8.30 Connect to AP (capability_network_wireless > 0) ...................................................................447
8.31 Get Wireless Information (capability_network_wireless > .......................................................448
8.32 Get Wireless Signal Strength (capability_network_wireless ....................................................448
8.33 WPS Transaction (capability_network_wireless > 0)...............................................................449
8.34 Peripheral Control (capability_peripheral_c<0~(n‐1)>_............................................................449
8.35 Device monitor (capability_peripheral_c<0~(n‐1)>_ ................................................................452
8.36 Optimized IR control................................................................................................................453
8.37 Lens Thermal Control .............................................................................................................457
8.38 Audio Clip Control (capability_audio_audioclip=1) ..................................................................458
8.39 Format SD card.......................................................................................................................459
8.39.2 Get SDP for always multicast..................................................................................................462
8.41 Accessing SFTP server and client ..........................................................................................463
8.40.1 SFTP server setting for event action ............................................................................................................ 463
8.40.2 SFTP Server Setting ................................................................................................................................... 468
Technology License Notice ............................................................................................................................................ 470
Electromagnetic Compatibility (EMC) ............................................................................................................................ 471

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User's Manual - 7
Overview
The IB9391 and 9365 series is a camera line to come embedded with the Smart Motion
Detection feature. The Smart Motion detection, with Human detection and tunable time filter,
can eliminate the defects of traditional motion detection and facilitate the configuration at a
surveillance site.
To learn more about this feature, download its User Guide in:
http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_
en.pdf
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology, the
Smart engine instantly recognizes human appearances in a video surveillance area. Since
humans are the objects of interest in the majority of video surveillance, the Human detection
feature enables users to quickly configure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera configuration.
The 9365 series is an outdoor network camera capable of 1920 x 1080 resolution at 60 fps.
With the most updated VIVOTEK SNV and WDR Pro technology, the 9365 series can
capture the highest quality images in both low light and high contrast environments. The
IB9391 features an 8MP resolution.
The 9391 and 9365 series also offer the best in night time surveillance technology. By
adopting Smart IR II technology from VIVOTEK speed domes, the IR illuminators now align
with the remote focus lens’ focus angle to provide the best IR image quality at any lens
setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR
effective range up to 50 meters.

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8 - User's Manual
Revision History
■Rev. 1.0: Initial release.
■Rev. 1.1: Update content based on new firmware.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a flexible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera
is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage
due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Caution! Hot surface! Do not touch.
1. Disconnect power from the unit when performing a maintenance task.
2. RTC battery:
a) Replacement of a battery with an incorrect type that can defeat a safeguard (for
example, in the case of some lithium battery types).
b) Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a
battery, that can result in an explosion.
c) Leaving a battery in an extremely high temperature surrounding environment that can
result in an explosion or the leakage of the flammable liquid.
d) A battery subjected to extremely low air pressure that may result in an explosion or
leakage of flammable liquid or gas.
Please contact VIVOTEK's certified dealers for power adapters.
2. Installation and maintenance service should only be performed by qualified technicians.
3. If powered by a power adapter, the adapter should be properly grounded.
4. The power cord must be connected to a socket or outlet with a ground connection.
IMPORTANT:

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User's Manual - 9
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave fingerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove dust
and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with force,
otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see the
property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.
NOTE:

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For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
specifies the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image and
CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Configuration > Security
> Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK in
Resources > Downloads > SDK.
• For any further technical support, please contact our technical support department.
IMPORTANT:

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User's Manual - 11
Package Contents
■IB9391 or IB9365
■Screw pack, sun shield, penetration cap, I/O combo cable, base plate.
■Alignment sticker. ■Mounting plate ■Conduit bracket
■Quick Installation Guide
■T20 wrench
1. IR lights emit from this product.
2. Use live view to verify if the IR lights are on in the night mode.
Symbols and Statements in this Document
INFORMATION: provides important messages or advice that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advice that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitate an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certified. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec une
alimentation limitée (LPS) certifiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité
et de conformité relatives au pays d’utilisation.
WARNING:
IMPORTANT:

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Physical Description
Outer View
Sun shield
Lens
IR LEDs
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
IMPORTANT:

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User's Manual - 13
Inner View
Micro USB connector
for Wi-Fi dongle
Reset button
Conn 1 DI/DO connector
Ethernet port
Conn 2 Audio connector
LEDs
MicroSD card slot

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Some of the suffix syntax used in model naming are listed below:
E
w/ heater for extreme weather
Fx
Focal length w/ number
T
w/ Remote focus lens
R
w/ PoE repeater
H
w/ High Dynamic Range functionality
M
Manual focus lens
802.3af or 802.3at
The E model camera comes with an embedded heater and requires an 802.3at PoE
switch.
Consumption & Power Input
IB9391-EHTV-v2
IB9365-EHTV-v2
PoE 802.3at Class 4 - 42.5V/0.44A 18.7W,
57V/0.34A 19.38W (PoE midspan or
endspan)
PoE 802.3at Class 4 - 42.5V/0.51A 21.68W,
57V/0.39A 22.23W (PoE midspan or
endspan)
DC 12V - 15.84W 1.32A
AC 24V – 16.52W 1.11A
DC 12V - 17.28W 1.44A
AC 24V - 17.26W 1.16A
NOTE:
IMPORTANT:

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User's Manual - 15
Hardware Installation
If you plan to use the Human Detection feature, make sure you measure the installation
height of your camera. The height information is important for the accuracy of the video
analytics results. Some of the other perspective information is automatically collected by
the onboard S-sensor. The height information enables the horizontal and vertical keystone
corrections of the field of view. Measure the distance between camera lens and the
ground.
1. Jot down the camera's MAC address for later reference.
IMPORTANT:
Network Camera
Model No: XXXXXX
MAC: 0002D1083236

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2. Use the alignment sticker to drill holes in the wall.
x4
If the use of a 1/2" conduit pipe is
preferred, refer to the Installation
option A.
A

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User's Manual - 17
3. Route cables through the wall or ceiling, and remove the grommet from the base plate.
4. Remove the tip of the silicon grommet. Insert the RJ45 connector of your Ethernet cable
into the penetration cap.

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5. Insert and pass the cable through the silicon grommet.
If grommets are damaged, replace them with new
ones.
6. Install the silicone grommet to the original opening from the bottom of the base plate.
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User's Manual - 19
VIVOTEK
B
Extension I/O kit
7. When installing the silicon grommet, make sure the cable is slightly pulled back to the
outside. Do not leave the rim of the seal jammed in the inside of the seal.
8. The I/O combo cable comes with a pre-installed grommet. Install the cable to the
opening and place I/O wires in the cable clip. Note the orientation of the I/O pin headers.
Connect the I/O pin headers and the Ethernet connector to the camera.
If you want to use the
extension I/O kit, refer to
Installation option B.

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9. Below are the pinouts of the I/O combo cable.
Refer to the installation option B section for more information.
10. All cabling joints on the outside of the camera must be properly sealed for
waterproofing.
Use a crimping plier to connect a grounding wire to the ground screw following the
instructions below.
1. Stretch the waterproof tape by twice its length and
wind around the
cables.
2.
The tape should overlap the cable joints by 20mm.
3.
All connectors, whether they are used or not,
should be waterproof.
Cable molding
2cm
2cm
Layer - Self-fusing tape
or electric tape
1
2
18 AWG min.
3.5mm screw mm.
Green & Yellow wires
Crimping plier
* Use knurled washers
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