DELTA GROUP VIVOTEK IB9387-EHTV-V3 User manual

Use r M anua l
5MP • Outdoor • IP66 • IK10 • Day & Night • Smart VCA
WDR Pro • Smart Stream III • 50M Smart IR
BulletNet wo r k Camera
IB9387-EHTV-V3
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 8
Hardware Installation ........................................................................................................................................... 10
Software Installation ............................................................................................................................................. 26
Network Deployment ............................................................................................................................................ 32
Ready to Use........................................................................................................................................................ 33
Accessing the Network Camera ...........................................................................................................................36
Using Web Browsers............................................................................................................................................ 36
Using RTSP Players............................................................................................................................................. 39
Using 3GPP-compatible Mobile Devices.............................................................................................................. 40
Using VIVOTEK Recording Software ................................................................................................................... 41
Main Page................................................................................................................................................................42
Client Settings .........................................................................................................................................................47
Conguration...........................................................................................................................................................52
System > General settings ................................................................................................................................... 53
System > Homepage layout ................................................................................................................................ 56
System > Logs ..................................................................................................................................................... 59
System > Parameters .......................................................................................................................................... 62
System > Maintenance......................................................................................................................................... 63
Media > Image ................................................................................................................................................... 66
Media > Video ...................................................................................................................................................... 80
Media > Video ...................................................................................................................................................... 81
Media > Video ...................................................................................................................................................... 82
Media > Audio....................................................................................................................................................... 91
Media proles ....................................................................................................................................................... 93
Network > General settings.................................................................................................................................. 94
Network > Streaming protocols ........................................................................................................................ 101
Network > SNMP (Simple Network Management Protocol)....................................................... 111
Network > FTP ................................................................................................................................................... 112
Bonjour ............................................................................................................................................................... 113
Security > User accounts ................................................................................................................................... 114
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 116
Security > Access List ...................................................................................................................................... 123
PTZ > PTZ settings ............................................................................................................................................ 129
Event > Event settings........................................................................................................................................ 133
Applications > Motion detection.......................................................................................................................... 149
Applications > Smart VCA.................................................................................................................................. 150
Applications > DI and DO ................................................................................................................................. 151
Applications > Tampering detection ................................................................................................................... 152
Applications > Audio detection ......................................................................................................................... 153

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User's Manual - 3
Applications > Shock detection ............................................................................................................... 155
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ... 156
Recording > Recording settings .............................................................................................................. 159
Storage ....................................................................................................................................................164
Storage > NAS management ................................................................................................................... 165
Storage > Content management .............................................................................................................. 167
Appendix .................................................................................................................................................... 170
URL Commands for the Network Camera................................................................................................ 170
Technology License Notice....................................................................................................................... 445
Electromagnetic Compatibility (EMC)....................................................................................................... 446
Overview
The IB9387-EHTV-V3 is an outdoor fixed dome network camera capable of 2560 x 1920
at 30 fps. With the VIVOTEK WDR Pro technology, the camera series is capable of
capturing the highest quality images in both low light and high contrast environments.
The onboard IR can provide illumination in total darkness. With the Smart IR feature, the
rmware automatically adjusts the IR intensity for objects that came too close, in order to
avoid over-exposure.
The cameras support WDR function at the effectiveness of up to 120dB. These models
support local video stroage on the MicroSD cards if network service should be interrupted.
The cameras also come with congurable motion detection and tampering detection with
up to 5 privacy mask areas.

VIVOTEK
4 - User's Manual
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
IMPORTANT:
1. The product must be installed and protected in a location that is not easily accessible,
and is away from impacts or heavy vibration. For example, at the location where the
surveillance cameras are looking down or installed at high positions such as on a wall,
or at least 3 meters above the ground.
2. The camera should be installed at least 10 centimeters away from the eave of a building.
3. If powered by a power adapter, the adapter should be properly grounded.
4. Maintenance and repair work must always be carried out by qualified technical
personnel.
5. Disconnect power from the unit when performing a maintenance task.
6.
CAUTION:
Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries
According to the Instructions.

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from this product.
2. Use appropriate shielding or eye protection.
Package Contents
■IB9387-EHTV-V3
■Screw pack, sun shield, penetration cap, I/O combo cable, base plate.
■Alignment sticker. ■ Mounting plate.■ Conduit bracket
■Quick Installation Guide.
■T20 wrench.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave ngerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as
necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with
force, otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see
the property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.
IMPORTANT:
1. Please contact VIVOTEK's certied dealers for power adapters.
2. Installation and maintenance service should only be performed by qualied technicians.
3. If powered by a power adapter, the adapter should be properly grounded.

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User's Manual - 7
IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
specifies the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image
and CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
> Miscellaneous.
•For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK
in Resources > Downloads > Products > SDK.
• For any further technical support, please contact our technical support department.

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Outer View
Inner View
Physical Description
MicroSD card slot
Reset button
Lens
IR LEDs
Sun shield
LED
Connector for I/O
combo
USB for WiFi dongle
Lens

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User's Manual - 9
Some of the su󰀩x syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
Safety wire connection
Ethernet port
Cable clip
Connector for I/O
combo
Board-to-board connector
for I/O extension kit
Rear View
Consumption & Power Input
PoE 802.3af Class 0 - 42.5V/0.3A 12.95W,
57V/0.22A 12.95W

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Hardware Installation
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
2.Use the alignment sticker to drill holes on the wall.
x4
A
If the use of an 1/2" conduit pipe is
preferred, refer to the Installation
option A.

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User's Manual - 11
3.Route cables through the wall or ceiling, and remove the grommet on the base plate.
4.Remove the tip of the silicon grommet. Insert the RJ45 connector of your Ethernet cable
into the penetration cap.
5 ~ 8mm

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If grommets are damaged, replace them with new
ones.
5.Insert and pass the cable through the silicon grommet.
6.Install the silicone grommet to the original opening from the bottom of the base plate.

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User's Manual - 13
7. When installing the silicon grommet, make sure the cable is slightly pulled back to the
outside. Do not leave the rim of the seal jammed in the inside of the seal.
Extension I/O kit
+
Separately purchased
B
8.The I/O combo cable comes with a pre-installed grommet. Install the cable to the
opening and place I/O wires in the cable clip. Note the orientation of the I/O pin headers.
Connect the I/O pin headers and the Ethernet connector to the camera.
If you want to use the
extension I/O kit, refer to
Installation option B.

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icro
icro
DI-: Yellow
DI1+: Blue
DO1-: Orange
DO+(12V): Brown
icro
9. Below are the pinouts of the I/O combo cable. If you prefer more audio, DC, and I/
O connections, you can purchase and install an extension kit. Refer to the installation
option B section for more information.
2
Crimping plier
1
Cable molding
Layer - Self-fusing tape
or electric tape
2cm 2cm
1. Stretch the waterproof tape by twice its length and
wind around the cables.
2. The tape should overlap the cable joints by 20mm.
3. All connectors, whether they are used or not,
should be waterproof.
18 AWG min.
3.5mm screw mm.
Green & Yellow wires
* Use knurled washers
10. All cabling joints on the outside of the camera must be properly sealed for
waterproong.
Use a crimping plier to connect a grounding wire to the ground screw following the
instructions below.

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User's Manual - 15
DI/DO Diagram
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
NC
NO
Relay
Photo
Coupler
DC
DC 0V
DC 0V
External AC power
with Protected Eart
h
AC
PE
PE
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Wet contact with external DC power source to supply a relay.
NC
NO
Relay
DC
External AC power
with Protected Earth
AC
PE
PE
DC 0V
1. The DO+ pin provides 12V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.

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DI-
DO+
DI+
DO-
Switch
External Device
Dry contact and using camera’s DO+ to supply a relay.
NC
NO
Relay
AC
External AC power
with Protected Eart
h
PE
PE

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User's Manual - 17
x4
11. Install the base plate to wall by driving 4 screws.
12. Use the T20 wrench to open the panel cover on the camera.

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64GB
10
I
1
WiFi dongle
Micro B
converter
18
13. If preferred, install a MicroSD card to the camera. You can connect a WiFi dongle
to the camera's micro USB port for an onsite adjustment of imaging and the shooting
direction. You can use a notebook to connect the camera at the installation site via a
wireless connection.
Refer to Step 18 for how to
open a web console.
14. Connect the safety tether wire to the base of the camera.

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User's Manual - 19
Ethernet
IO
15. Connect the Ethernet and the I/O combo cable to the camera.
T20 x3
16. Use the alignment marks on the camera and the base plate to align and secure the
camera by fastening 3 T20 anti-tamper screws.

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T20
17. Install the sun shield to camera. You can move the sun shield back and forth depending
on the relative position at your installation site.
Browser
LAN
Shepherd
18. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.