DELTA GROUP VIVOTEK SUPREME FE9391-EV-v2-M12 User manual

User’s Manual
Fisheye
Network Camera
12MP • Outdoor • 360º Surround View
Smart Stream III • Pixel Calculator • PoE
FE9391-EV-v2-M12,
FE9391-EV-v2-M12-L
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview...................................................................................................................................................................... 4
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 5
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description ........................................................................................................................................... 10
LED Denition ..................................................................................................................................................... 11
Hardware Installation ........................................................................................................................................... 12
Software Installation ............................................................................................................................................. 22
Network Deployment ................................................................................................................................................. 28
Setting up the Network Camera over the Internet ................................................................................................ 28
Accessing the Network Camera ................................................................................................................................ 32
Using Web Browsers............................................................................................................................................ 32
Using RTSP Players............................................................................................................................................. 35
Using 3GPP-compatible Mobile Devices.............................................................................................................. 36
Using VIVOTEK Recording Software ................................................................................................................... 37
Main Page ................................................................................................................................................................. 38
Client Settings ........................................................................................................................................................... 49
H.265 / H.264 Protocol Options ................................................................................................................................ 49
H.265 / H.264 Protocol Options ................................................................................................................................ 49
MP4 Saving Options ................................................................................................................................................. 50
Local streaming buffer time ...................................................................................................................................... 50
Conguration ............................................................................................................................................................. 51
System > General settings ................................................................................................................................... 52
System > Homepage layout ................................................................................................................................ 55
System > Logs ..................................................................................................................................................... 58
System > Parameters .......................................................................................................................................... 61
System > Maintenance......................................................................................................................................... 62
Media > Image ................................................................................................................................................... 65
General settings ...................................................................................................................................................... 65
Image settings .......................................................................................................................................................... 70
Exposure ................................................................................................................................................................72
Privacy mask ......................................................................................................................................................... 76
Pixel Calculator ...................................................................................................................................................... 77
Media > Video ...................................................................................................................................................... 79
Mode .....................................................................................................................................................................79
Stream settings .....................................................................................................................................................79
Media > Audio....................................................................................................................................................... 89
Audio Settings .......................................................................................................................................................... 89
Media proles ....................................................................................................................................................... 91

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User's Manual - 3
Network > General settings.................................................................................................................................. 92
Network > Streaming protocols .......................................................................................................................... 98
Network > QoS (Quality of Service) ................................................................................................................ 107
Network > SNMP (Simple Network Management Protocol) ......................................................109
Network > FTP ................................................................................................................................................... 110
Bonjour ................................................................................................................................................................111
Security > User accounts ................................................................................................................................... 112
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 114
Security > Access List ...................................................................................................................................... 121
Security > IEEE 802.1x .................................................................................................................................. 124
PTZ > PTZ settings ........................................................................................................................................... 127
PTZ Settings ........................................................................................................................................................... 128
Event > Event settings ....................................................................................................................................... 130
Event ..................................................................................................................................................................... 130
Add server .............................................................................................................................................................. 136
Add media .............................................................................................................................................................. 143
Applications > Motion detection.......................................................................................................................... 149
Applications > DI and DO ................................................................................................................................. 150
Applications > Tampering detection ................................................................................................................... 151
Applications > Audio detection ......................................................................................................................... 152
Applications > Shock detection ......................................................................................................................... 154
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 155
Recording > Recording settings ........................................................................................................................ 158
Storage .............................................................................................................................................................. 163
Storage > SD card management........................................................................................................................ 163
Storage > NAS management ............................................................................................................................. 164
Storage > Content management ........................................................................................................................ 166
Appendix ................................................................................................................................................................. 169
URL Commands for the Network Camera.......................................................................................................... 169
1. Overview ............................................................................................................................................................. 169
2. Style Convention ................................................................................................................................................ 169
Technology License Notice................................................................................................................................. 444
Electromagnetic Compatibility (EMC)................................................................................................................. 445

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4 - User's Manual
セキュリティ基準（新規則第34条の10)
「本製品は 電気通信事業者（移動通信会社、固定通信会社、インターネットプロバイダ等）
の通信回線（公衆無線 LAN を含む ）
に直接接続することができません。本製品をインターネットに接続する場合は、必ずルータ等
を経由し接続してください。」
Overview
VIVOTEK’s FE9391-EV-v2-M12, FE9391-EV-v2-M12-L is an H.265 sheye network cameras
featuring a detailed 12-Megapixel CMOS sensor that produces superb image clarity. By employ-
ing H.265 compression technology and VIVOTEK’s Smart Stream III technology, the camera
can reduce both bandwidth and storage consumption by up to 80%* while retaining the highest
standard of image quality.
Equipped with a fisheye lens for 180° panoramic view or 360° surround view (ceiling mount)
with zero blind spots, the cameras are able to provide coverage of wide, open areas, such as
airports, shopping malls, retail stores, offices and more.
The camera is equipped with a removable IR-cut lter and WDR Pro technology, empowering
the cameras to maintain optimal image quality around the clock and unparalleled visibility in
high-contrast lighting environments.
Revision History
Rev. 1.0: Initial release.
Note that following with the use of batteries:
• Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case
of some lithium batttery types)
• Disposal of a battery into re or a hot oven, or mechanically crushing or cutting of a battery, that can
result in an explosion;
• Leaving a battery in an extremely high temperature surrounding environment that can result in an
explosion or the leakage of ammable liquid or gas;
• A battery subjected to extremely low air pressure that may result in an explosion or the leakage of
ammable liquid or gas.

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User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
■ DI/DO/audio combo cable (sold separately)
■ FE9391-EV-v2-M12, FE9391-EV-v2-M12-L
■ T10 anti-tamper screwdriver
■ Alignment sticker
■ Quick Installation Guide
■ Desiccant bag
■ Screw pack
■ Mounting plate (sold separately)

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NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and connections
where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave fingerprints on the dome/front cover and/or lens
because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove dust
and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed, spray
it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth (dab, please
avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the surface.
3. Check images for correct eld of view (pan, tilt and zoom focus) and adjust as necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with force,
otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory card
is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so please
remember to replace the desiccant bags on the inside of the cameras before reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see the
property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or enclosures,
are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.
IMPORTANT:
1. Please contact VIVOTEK's certied dealers for power adapters.
2. Installation and maintenance service should only be performed by qualied technicians.
3. If powered by a power adapter, the adapter should be properly grounded.
4. The power cord must be connected to a socket or outlet with a ground connection.

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User's Manual - 7
IMPORTANT:
1. The product must be installed and protected in a location that is not easily accessible, and
is away from impacts or heavy vibration. For example, at the location where the surveillance
cameras are looking down or installed at high positions such as on a wall, or at least 3 meters
above the ground.
2. The camera should be installed at least 10 centimeters away from the eave of a building.and
will avoid direct exposure of the external wire to the sun and water environment.
3. If powered by a power adapter, the adapter should be properly grounded.
4. Maintenance and repair work must always be carried out by qualied technical personnel.
5. Disconnect power from the unit when performing a maintenance task.
6. Please contact VIVOTEK's certied dealers for power adapters.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations
extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec
une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source (LPS)
certied. The power supply should bear the UL listed and LPS marks. The power supply should
also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certifiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité et
de conformité relatives au pays d’utilisation.

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IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
species the external HTTP-based application programming interface. The HTTP-based camera
interface provides the functionality to request a single image, control camera functions (PTZ,
output relay etc.), and get and set internal parameter values. The image and CGI-requests are
handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Configuration > Security >
Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website, register
an account with a business mail address and submit for authorization for SDK in Support >
Downloads > SDK.
• For any further technical support, please contact our technical support department.

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User's Manual - 9
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, press the reset button longer to restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for at least several seconds to restore. Note
that all settings will be restored to factory defaults.
Micro SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB / , and up
to 512 / 1024GB and other preceding standard SD cards.

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Physical Description
Inner View
Through hole for Ethernet
MicroSD/SDHC/SDXC Card Slot
Reset Button
Status LEDs
Contacts
pins for IR LEDs
Through hole for
I/O combo
Lens

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User's Manual - 11
Item LED Status Description
1 Steady Red Power on and system booting
Red LED off Powered off
2 Steady Red + blinking Green every 1 sec. (Green
LED on for 1 sec and off for another)
Network heartbeat
Steady Red + Green LED off Network disconnected
3Blinking Red every 0.15 sec. + Blinking Green
every 1 sec. (Red LED on for 0.15 sec. and Green
LED on for 1 sec. and off for another)
Upgrading rmware
4Blinking Red every 0.15 sec. + blinking Green
every 0.15 sec
Restoring defaults
LED Denition
Status LEDs
Power input:
FE9391-EV-v2-M12: IEEE 802.3at PoE Class 4
FE9391-EV-v2-M12-L: IEEE 802.3af PoE Class 2

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Hardware Installation
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan
1. Jot down the camera’s MAC address for later reference.
2.Remove the top cover by loosening the T10 anti-tamper screws.
It is recommended to use an Eth-
ernet cable without the protective
sleeve.
T10

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3.Install an SD card is onboad storage is preferred.
4.Use the alignment sticker to drill holes at the location you prefer. Drill another routing hole for
the cables.
64GB
10
I
1

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1
43
2TxData+
TxData-
RxData+
RxData-
M12 Ethernet D-coded female
Optional DI/DO cable

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Use the alignment sticker to drill holes on the ceiling.
A1
A
A2
Recommended Torque
6~6.5 Kgf.cm / 0.59~0.64N.m (approx.)
Install the camera to ceiling using the included screws.

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J3 J7
A3 If you purchased the I/O combo cable, connect the pin headers to J3 and J7.
A4
Recommended torque:
6±0.5Kgf.cm / 0.59±0.05N.m
Install the top cover by the T10 screws.
5

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User's Manual - 17
B1
BFor areas using the mounting plate. They use different alignment stickers.
B2
Recommended Torque
6~6.5 Kgf.cm / 0.59~0.64N.m (approx.)
Route cables through the mounting plate and install it to the ceiling.

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>
B3 Install the camera by turning it couter-clock wise. Find the Rivet that is largest, align then turn, t in the
keyhole slot, and then fasten a screw.
B4

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B5
Recommended torque:
6±0.5Kgf.cm / 0.59±0.05N.m
Secure the top cover by fastening the T10 screws.
5
U.S. standard 4” junction box.
You can also install the mounting bracket to a standaard 4" junction box.

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The cable is made of re-retardant materials, mind the bend radius.
BEND
RADIUS
72mm (10x O.D.) during installation
36mm (5x O.D.) during operation
Cable
HL1/HL3: min. bend radius