DELTA GROUP VIVOTEK FD9387 Series User manual

User’s Manual
5MP • IP66 (outdoor) • IK10 • Day & Night • Smart Motion Detection (H/T) • Smart VCA
Remote Focus • WDR Pro II • Smart Stream III • SNV II • 50M Smart IR • Shock Detection
Fixed Dome
Network Camera
FD9387-FR-v2
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 7
Symbols and Statements in this Document............................................................................................................ 7
Hardware Installation (FD9387) ........................................................................................................................... 11
Software Installation ............................................................................................................................................. 21
Network Deployment ............................................................................................................................................ 29
Ready to Use........................................................................................................................................................ 30
Accessing the Network Camera ...........................................................................................................................33
Using Web Browsers............................................................................................................................................ 33
Using RTSP Players............................................................................................................................................. 36
Using 3GPP-compatible Mobile Devices.............................................................................................................. 37
Using VIVOTEK Recording Software ................................................................................................................... 38
Main Page................................................................................................................................................................39
Client Settings.........................................................................................................................................................44
Conguration...........................................................................................................................................................49
System > General settings ................................................................................................................................... 50
System > Homepage layout ................................................................................................................................ 52
System > Logs ..................................................................................................................................................... 55
System > Parameters .......................................................................................................................................... 58
System > Maintenance......................................................................................................................................... 59
Media > Image ................................................................................................................................................... 63
Media > Video ...................................................................................................................................................... 77
Media > Video ...................................................................................................................................................... 78
Media > Video ...................................................................................................................................................... 79
Media > Audio....................................................................................................................................................... 88
Network > General settings.................................................................................................................................. 90
Network > Streaming protocols .......................................................................................................................... 97
Network > SNMP (Simple Network Management Protocol) ................................................................. 107
Network > FTP ................................................................................................................................................... 108
Bonjour ............................................................................................................................................................... 109
Security > User accounts ................................................................................................................................... 110
Security > HTTPS (Hypertext Transfer Protocol over SSL) ............................................................. 112
Security > Access List ...................................................................................................................................... 119
PTZ > PTZ settings ............................................................................................................................................ 125
Event > Event settings........................................................................................................................................ 129
Applications > Motion detection.......................................................................................................................... 143
Applications > Smart VCA.................................................................................................................................. 144
Applications > DI and DO ................................................................................................................................. 145
Applications > Tampering detection ................................................................................................................... 146
Applications > Audio detection ......................................................................................................................... 147
Applications > Shock detection ......................................................................................................................... 149
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 150

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Recording > Recording settings ..............................................................................................................153
Local storage > Storage management .....................................................................................................158
Local storage > Content management .....................................................................................................161
Appendix .................................................................................................................................................... 164
URL Commands for the Network Camera................................................................................................ 164
Technology License Notice.......................................................................................................................428
Electromagnetic Compatibility (EMC).......................................................................................................429
Overview
The FD9387 series is a camera line to come embedded with the Smart Motion Detection
feature. The Smart Motion detection, with Human detection and tunable time filter, can
eliminate the defects of traditional motion detection and facilitate the configuration at a
surveillance site.
To learn more about this feature, download its User Guide in:
http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_
en.pdf
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology,
the Smart engine instantly recognizes human appearances in a video surveillance area.
Since humans are the objects of interest in the majority of video surceillance, the Human
detection feature enables users to quickly congure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera conguration.
The FD9387 series is an outdoor network camera capable of 2560 x 1920 resolution at
30 fps. With the most updated VIVOTEK SNV and WDR Pro technology, the 9387 series
is capable of capturing the highest quality images in both low light and high contrast
environments.
The FD9387 series also offers the best in night time surveillance technology. By adopting
Smart IR II technology from VIVOTEK speed domes, the IR illuminators now align with the
remote focus lens’ focus angle to provide the best IR image quality at any lens setting. This
feature optimizes IR intensity, reduces IR hotspots, and increases the IR effective range up
to 50 meters.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
IMPORTANT:
1. Please contact VIVOTEK's certied dealers for power adapters.
2. Installation and maintenance service should only be performed by qualied technicians.
3. If powered by a power adapter, the adapter should be properly grounded.

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User's Manual - 5
NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave ngerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as
necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with
force, otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see
the property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.

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IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
specifies the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image
and CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Conguration > Security
> Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK
in Support > Downloads > SDK.
• For any further technical support, please contact our technical support department.

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User's Manual - 7
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from ths product.
2. Use live view to verify if the IR lights are on in the night mode.
Package Contents
■ FD9387-FR-v2
■ Desiccant bag (FD9387), screws, L wrench.
■ Quick Installation Guide.
■ Waterproof cable gland.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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Microphone
FD9387 Outer View
Dome cover
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
IMPORTANT:

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User's Manual - 9
FD9387 Inner View
RJ45 Ethernet socket
Tilt retention screw
Lens
IR LEDs
Reset button
MicroSD card slot
LEDs
DI/DO terminal block Cable gland hole for
Ethernet
Cable gland hole for DI/DO

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
M Manual focus lens
NOTE:
IMPORTANT:
The E model camera comes with an embedded heater and requires an 802.3at PoE
switch.
1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3af or 802.3at
Source Consumption & Power Input
PoE 12W 42.5V(0.28) ~ 57V(0.21)
DC 12V 9W (0.75A)
AC 24V 10.5W (0.8A; PF0.55)
Consumption & Power Input
DC12V MAX 23/ 18W (IR ON/OFF) MAX Current:1.92A
PoE MAX 22.5W / 18W (IR ON/OFF) 42.5–57.0V MAX Current: 0.53A~0.4A
AC24V MAX: 21W/16W (IR ON/OFF) MAX Current: 1.4A

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User's Manual - 11
Hardware Installation (FD9387)
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan
MAC
1.Jot down the camera's MAC address for later reference.
2.Remove the dome cover using the included T10 L wrench.

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3.Remove the hex nuts and cable gland components. On the DI/DO cable gland hole,
there is a plastic plug. Remove it and install the DI/DO cable gland.
120.0 ~
120.0 ~
120.0 ~
3- n 7.00
n 155.00
Below are the positions of mounting holes and routing holes.
5~6.3mm
DI/DO: 1.8~2.1mm

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User's Manual - 13
4.Pass an Ethernet cable through the routing hole.
5.Install the components of the waterproof cable gland to the cable. Leave 11.6cm of cable
length inside the canister.

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6.Use a crescent wrench to tighten the components of the cable gland. Connect the
Ethernet connector to the RJ45 socket.
7.If you need to connect sensors or external devices via the DI/DO cable gland, pass them
through the rubber seal and tighten the components of cable gland.
11.6 cm

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Make sure the clamping claw and rubber seal are properly installed.
8.Shown below is the pinouts of the terminal block. Note that if AC 24V power source
is preferred, an additional power board is required. Please contact your sales
representative for the requirement.
1
14
* Optional, available by project request.
# Name
1 AC 24V+, DC+
2 AC 24V-, DC Ground
3 N/C
4 N/C
5 DO-
6 DO+
7 DI1+
8 DI1-
9 DI2+
10 DI2-
11 LINE OUT-
12 LINE OUT+
13 LINE IN-
14 LINE IN+

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DI/DO Diagram
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
NC
NO
Relay
Photo
Coupler
DC
DC 0V
DC 0V
External AC power
with Protected Eart
h
AC
PE
PE
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Wet contact with external DC power source to supply a relay.
NC
NO
Relay
DC
External AC power
with Protected Earth
AC
PE
PE
DC 0V
1. The DO+ pin provides 12V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.

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User's Manual - 17
DI-
DO+
DI+
DO-
Switch
External Device
Dry contact and using camera’s DO+ to supply a relay.
NC
NO
Relay
AC
External AC power
with Protected Eart
h
PE
PE

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- OR -
A
3/4"
Ø< 35mm
≤3/4”
9. Drill holes on the wall or ceiling for installation and routing the cables. You can also route
cables through the side of the camera using the included bushing. You can install a 3/4"
conduit for cable protection. Note that the hex nut of the conduit connector should not be
larger than 35mm.
Use a small flat-blade screwdriver to press down the small tabs on the terminal
block to secure the DI/DO wires.

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10. Install the camera by aligning the key slot holes with the screws and turning the camera
counter-clockwise. Tighten the screws to secure the camera.

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Browser
LAN
Shepherd
11. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.