Denon HEOS HS2 User manual

.
Wireless Pre-Amplifier
Owner’s Manual
HEOS Link HS2
.
Contents Setup Use Troubleshooting Status LED Appendix
1

Introduction 5
Before your begin 6
System requirements 6
Network requirements 6
Controller requirements 7
Getting to know your HEOS Link 8
Front panel 9
Controls 10
Back panel 11
Placing your HEOS Link 13
Connecting external devices 14
Connecting to an amplifier or AV receiver 14
Connecting a subwoofer 14
Connecting an audio playback device 15
Connecting a USB storage device 15
Powering your HEOS Link 16
Getting the HEOS app 16
Setting up your first HEOS Link 17
Adding more HEOS devices 18
Adding wired HEOS devices 18
Adding wireless HEOS devices 18
Using your HEOS Link 19
Selecting a room 19
Listening to radio 20
Playing music stored on your mobile device 20
Playing music from your networked PC or NAS 21
Playing music from an external audio device 22
Streaming an external audio device to any HEOS device 23
Playing music from a USB device 24
Playing music from Bluetooth device 25
Pairing the HEOS device with your Bluetooth devices 25
HEOS account 26
What is a HEOS account? 26
Why do I need a HEOS account? 26
Signing up for a HEOS account 26
Changing your HEOS account 26
Playing from streaming music services 27
Adding a music service 27
Changing music service settings 27
Managing inputs 28
Changing the name of the inputs 28
Hiding an input 28
Managing your phone 29
Listening to the same music in multiple rooms 30
Grouping rooms 30
Ungrouping rooms 31
Grouping all rooms (party mode) 32
Ungrouping all rooms 33
Using the now playing queue 34
Play Now 34
Play Now & Replace Queue 34
Play Next 34
Add to End of Queue 34
Rearranging the now playing queue 35
Deleting songs from the play queue 35
Deleting all songs from the play queue 36
Saving playlists 36
Performing repeat and shuffle playback 36
Contents Setup Use Troubleshooting Status LED Appendix
Contents
2

Using the favorite 37
Adding to HEOS favorite 37
Deleting station from the HEOS favorite 37
Making adjustments 38
Changing the name of a HEOS Link 38
Changing the wireless network connection 38
Adjusting the equalizer 39
Adjusting the audio quality 39
Adjusting the line out 39
Adjusting the status light brightness 39
Advanced settings 40
Network settings 40
About wireless power saving 40
Firmware upgrade 41
About 41
External device control 42
IP control 42
IR control 43
Trigger control 44
Trigger out 44
Contents Setup Use Troubleshooting Status LED Appendix
3

Updating your system 45
Advanced features 46
Sharing music from your mobile device 46
Wireless performance 46
Submit diagnostics 47
Resetting your controller app 47
Power management 48
Power modes 48
Quick Start Mode 48
Deep Standby 49
Off 49
Basic troubleshooting 50
My HEOS device won’t connect to my network using the audio
cable 50
Cannot pair a Bluetooth mobile device with the HEOS device 51
Cannot hear Bluetooth music 51
I can't control an external device via IR and Trigger 52
I don't hear anything from the HEOS Link 52
Music cuts out or delays sometimes 53
I hear a delay when using the external input with my TV 53
I hear distortion when using the AUX input 54
Connecting to a WPS network 54
I hear noise from the OPTICAL OUT audio 54
Resetting your HEOS device 55
Restoring the HEOS device to factory defaults 55
Contact Denon 56
Status LED table 57
Supported file types and codecs 64
Supported audio formats (Optical) 64
Specifications 65
Information 67
Trademarks 67
Contents Setup Use Troubleshooting Status LED Appendix
4

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS Link is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around
your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from
your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
0If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
.
HEOS Link QUICK START GUIDE HS2
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Link.
Contents Setup Use Troubleshooting Status LED Appendix
5

Before your begin
NOTE
0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices”. (v p. 18)
System requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
oNetwork requirements
Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when
connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
6

oController requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
.
iOS Minimum Requirements
0iOS version 8.0 or later
0iPhone® 4S or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
.
Android Minimum Requirements
0Android OS version 4.0 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
7

Getting to know your HEOS Link
Unpack your HEOS Link from the box and verify that the following items are included:
A HEOS Link B Quick Start Guide C Safety Information Sheets D Warranty
(North America model only)
.
.
QUICK STRT GUIDE
.
.
E Extended Protection Plan
(North America model only)
F Audio/Setup cable G RCA cable H Ethernet cable
.
.
.
.
I Power cord J IR Direct cable K IR Emitter Cable
.
.
.
NOTE
0Please use the power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
8

oFront panel
.
q
AStatus LED
Please refer to the “Status LED table” for LED color and state meaning. (v p. 57)
Contents Setup Use Troubleshooting Status LED Appendix
9

oControls
.
q
w
AVolume up/down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED Appendix
10

oBack panel
.
DC12V
150mA
MAX.
IN
OPTICAL
USB
NETWORK
AUX IN
LINE IN
5V1A
WOOFER
SUB
OUT
OPTICAL
PRE OUT
OUT
COAXIAL
OUT
TRIGGER
OUT
IR
AC IN
u iytrewq
oQ0Q2Q1 Q3 Q4 Q5
ABluetooth Button (V)
Used in the Bluetooth pairing settings. (v p. 25)
BIR Output (IR OUT)
Used to control a Denon AVR, PMA, or System. (v p. 43)
CTrigger Output (TRIGGER OUT)
Used to send a 12 V signal to control an external amplifier.
(v p. 44)
DDigital Audio Output (COAXIAL OUT)
Used to connect this unit to audio amplifier, AV receiver of audio
system. (v p. 14)
EDigital Audio Output (OPTICAL OUT)
Used to connect this unit to audio amplifier, AV receiver of audio
system. (v p. 14)
FDigital Audio Input (OPTICAL IN)
Used to connect audio devices with a digital optical cable.
(v p. 15)
GUSB Input (USB 5 V/1 A)
Used to connect USB storage devices. (v p. 15)
HNETWORK connector
Used to connect this unit to a wired Ethernet network. (v p. 18)
IAC inlet (AC IN)
Used to connect the power cord. (v p. 16)
JAnalog Pre Output (PRE OUT)
Used to connect this unit to audio amplifier, AV receiver of audio
system. (v p. 14)
KSubwoofer connector (SUBWOOFER)
Used to connect this unit to a powered subwoofer. (v p. 14)
Contents Setup Use Troubleshooting Status LED Appendix
11

.
DC12V
150mA
MAX.
IN
OPTICAL
USB
NETWORK
AUX IN
LINE IN
5V1A
WOOFER
SUB
OUT
OPTICAL
PRE OUT
OUT
COAXIAL
OUT
TRIGGER
OUT
IR
AC IN
Q
2
Q
3
Q
4
Q
5
LAnalog audio connectors (LINE IN)
Used to connect audio devices with a stereo RCA cable.
(v p. 15)
MAUX jack (AUX IN)
Used to connect audio devices with a 1/8 inch (3.5 mm) cable.
(v p. 15)
Used to add the HEOS device to your wireless network.
(v p. 18)
NCONNECT button
Used for Wi-Fi setup.
OConnect in Status LED
Indicates the status of this unit. (v p. 57)
Contents Setup Use Troubleshooting Status LED Appendix
12

Placing your HEOS Link
The HEOS Link is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your
HEOS Link in a convenient location near the amplification device you are connecting it to.
0The HEOS Link must be within range of your wireless network.
0The HEOS Link is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
.
Contents Setup Use Troubleshooting Status LED Appendix
13

Connecting external devices
oConnecting to an amplifier or AV receiver
Connect the PRE OUT, COAXIAL OUT, or OPTICAL OUT output to an
available input on your amplifier or AV receiver using the appropriate
cables.
.
DC12V
150mA
MAX.
IN
OPTICAL
USB
NETWORK
AUX IN
LINE IN
5V1A
WOOFER
SUB
OUT
TRIGGER
OUT
IR
AC IN
PRE OUT
OUT
COAXIAL
OUT
OPTICAL
RL
RL
IN
COAXIAL
AUDIO
AUDIO
RL
IN IN
OPTICAL
or or
Your amplifier or
AV receiver
oConnecting a subwoofer
Connect the SUB WOOFER output to an input on your powered
subwoofer or your subwoofer amplifier.
DC12V
150mA
MAX.
IN
OPTICAL
USB
NETWORK
AUX IN
LINE IN
5V1A
OUT
OPTICAL
PRE OUT
OUT
COAXIAL
OUT
TRIGGER
OUT
IR
AC IN
WOOFER
SUB
IN
Subwoofer
with built-in
amplifier
Contents Setup Use Troubleshooting Status LED Appendix
14

oConnecting an audio playback device
Connect the LINE IN, AUX IN or OPTICAL IN input to an audio
playback device (CD player, portable music player, etc...) using the
appropriate cables.
.
DC12V
150mA
MAX.
USB
NETWORK
5V1A
WOOFER
SUB
OUT
OPTICAL
PRE OUT
OUT
COAXIAL
OUT
TRIGGER
OUT
IR
AC IN
LINE IN
IN
OPTICAL
AUX IN
RL
RL
AUDIO
AUDIO
RL
OUT OUT
OPTICAL
AUDIO
HEADPHONE
Portable
audio
Digital
device
Analog
device
oConnecting a USB storage device
Connect a FAT32 formatted USB storage device containing digital
music files to any available USB port.
DC12V
150mA
MAX.
IN
OPTICAL
NETWORK
AUX IN
LINE IN
WOOFER
SUB
OUT
OPTICAL
PRE OUT
OUT
COAXIAL
OUT
TRIGGER
OUT
IR
AC IN
USB
5V1A
USB memory
device
Contents Setup Use Troubleshooting Status LED Appendix
15

Powering your HEOS Link
Connect the power cord included in the box to the back of the HEOS Link and the plug to a wall outlet.
.
DC12V
150mA
MAX.
IN
OPTICAL
USB
NETWORK
AUX IN
LINE IN
5V1A
WOOFER
SUB
OUT
OPTICAL
PRE OUT
OUT
COAXIAL
OUT
TRIGGER
OUT
IR
AC IN
for North America
(AC 120 V, 60 Hz)
for Europe
(AC 220 - 240 V, 50/60 Hz)
Getting the HEOS app
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App Store®, Google Play™ store or Amazon App Store for “HEOS”.
.
For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix
16

Setting up your first HEOS Link
Once you have placed your HEOS Link in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Link for music
playback. This involves following a few simple steps to get the HEOS Link connected to your existing home network:
Caution
0DO NOT connect the Ethernet cable if you are connecting your HEOS Link to a wireless network. If you are connecting the HEOS Link to a wired
network, use an Ethernet cable to connect the HEOS Link to your network or router.
1Make sure your mobile device is connected to your
wireless network (the same network you want your
HEOS Link connected to).
You can check this in the Settings - Wi-Fi menu of your iOS or
Android device.
NOTE
0If your wireless network is secure, make sure you know the password to join
your network.
2Make sure you have the included
Audio/Setup cable handy.
3Launch the HEOS app on your
mobile device.
4Tap the “Setup Now” button at the top of the screen.
5Follow the instructions to add the HEOS Link to your
wireless network.
The Wi-Fi settings from your mobile device will be copied to the
HEOS Link via the audio cable.
NOTE
0If you have any problems connecting your HEOS device, jump to the
Troubleshooting section. (v p. 50)
Contents Setup Use Troubleshooting Status LED Appendix
Setup
17

Adding more HEOS devices
The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS
devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS
system.
Adding wired HEOS devices
Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in
the “Rooms” screen.
At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.
0Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
0Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.
Adding wireless HEOS devices
You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the
instructions:
.
12
Add Device
SettingsMusic
Contents Setup Use Troubleshooting Status LED Appendix
18

Using your HEOS Link
Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite
music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!
Selecting a room
If you have more than one HEOS device, you must tell the HEOS system
which one you want to control:
1Tap the “Rooms” tab.
2Select the Room you want to control.
3Select the “Music” tab to select a music source or the
“Now Playing” tab to control what is currently playing
in the selected room.
.
1
2
3
Now PlayingMusicRooms
Song Name 5
Song Name 4
Song Name 3
Song Name 2
Song Name 1
Outside
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Contents Setup Use Troubleshooting Status LED Appendix
Use
19

Listening to radio
The HEOS system includes access to more than 100,000 free internet
radio streams from all corners of the globe via the TuneIn radio service.
Just select the TuneIn logo from the main “Music” menu and browse
among the 100,000 stations neatly organized into popular categories and
select a station that appeals to your mood.
NOTE
0If you have a TuneIn account, you can sign into the TuneIn service under
“Settings” - “Music Sources” - TuneIn, and access all of your “My Favorites” TuneIn
stations.
.
Audio signal
Playing music stored on your mobile
device
1Tap the “Music” tab.
2Select “This iPhone/iPod/iPad/Phone”.
3Browse the local music on your phone and select
something to play.
Audio signal
Contents Setup Use Troubleshooting Status LED Appendix
20