Denon HEOS LINK User manual

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NETWORK MULTI-ROOM PRE-AMPLIFIER
Owner’s Manual
HEOS Super Link
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Contents Setup Use Troubleshooting Status LED Appendix
1

Introduction 5
Before your begin 6
System requirements 6
Network requirements 6
Controller requirements 7
Getting to know your HEOS Super Link 8
Front panel 9
Back panel 10
Placing your HEOS Super Link 11
Attaching the rack mount brackets 12
Zone connection 13
Connecting external devices 14
Connecting to an external amplifier or AV receiver 14
Connecting a subwoofer 14
Connecting a USB storage device 15
Trigger control 15
Connecting an audio playback device 16
Connecting to network 17
Powering your HEOS Super Link 18
Getting the HEOS app 18
Adding more HEOS devices 19
Adding wired HEOS devices 19
Adding wireless HEOS devices 20
Using your HEOS Super Link 21
Selecting a room 21
Listening to radio 22
Playing music stored on your mobile device 22
Playing music from your networked PC or NAS 23
Playing music from an external audio device 24
Streaming an external audio device to any HEOS device 25
Playing music from a USB device 26
HEOS account 27
What is a HEOS account? 27
Why do I need a HEOS account? 27
Signing up for a HEOS account 27
Changing your HEOS account 27
Playing from streaming music services 28
Adding a music service 28
Changing music service settings 28
Managing inputs 29
Changing the name of the inputs 29
Hiding an input 29
Managing your phone 30
Contents Setup Use Troubleshooting Status LED Appendix
Contents
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Listening to the same music in multiple rooms 31
Grouping rooms 31
Ungrouping rooms 32
Grouping all rooms (party mode) 33
Ungrouping all rooms 34
Selecting the music track or station from music sources 35
Rearranging the now playing queue 37
Deleting songs from the play queue 37
Deleting all songs from the play queue 38
Saving playlists 38
Performing repeat and shuffle playback 38
Using the favorite 39
Adding to HEOS favorite 39
Deleting station from the HEOS favorite 39
Making adjustments 40
Changing the name of a HEOS Super Link 40
Changing the name of a zone 40
Adjusting the equalizer 41
Adjusting the balance 41
Adjusting the output mode 41
Adjusting the audio quality 41
Adjusting the volume limit 41
Adjusting the high pass filter 42
Using a subwoofer 42
Adjusting the Low Pass Filter 42
Adjusting the line out 43
TV Sound Grouping 43
Adjusting the status light brightness 43
Advanced settings 44
Network settings 44
Firmware upgrade 44
About 45
External device control 46
IP control 46
Trigger out 47
Contents Setup Use Troubleshooting Status LED Appendix
3

Updating your system 48
Power management 49
Power modes 49
Quick Start Mode 49
Deep Standby 49
Off 49
BASIC TROUBLESHOOTING 50
My HEOS device turns off and the power LED flashes in red 50
Music cuts out or delays sometimes 50
I hear a delay when using the external input with my TV 51
I hear noise from the OPTICAL OUT audio 51
Resetting your HEOS device 52
Restoring the HEOS device to factory defaults 52
Contact Denon 53
Status LED table 54
Supported file types and codecs 61
Supported audio formats (Coaxial/Optical) 61
Specifications 62
Information 65
Trademarks 65
Contents Setup Use Troubleshooting Status LED Appendix
4

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS Super Link is part of the HEOS multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your
home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from your
own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
0If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
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HEOS Super Link QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Super Link.
Contents Setup Use Troubleshooting Status LED Appendix
Setup
5

Before your begin
NOTE
0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices”.
System requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
oNetwork requirements
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
6

oController requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 7.0 or later
0iPhone® 4 or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
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Android Minimum Requirements
0Android OS version 4.0 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
7

Getting to know your HEOS Super Link
Unpack your HEOS Super Link from the box and verify that the following items are included:
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QUICK STRT GUIDE
HEOS Super Link Ethernet cable Rack mount brackets Thank you note
Quick Start Guide Safety Instructions Warranty
(North America user only)
Extended Protection Plan
(North America user only)
(for North America) (for Europe) (for UK)
Power cords
(for Australia)
NOTE
0Please use the power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
8

oFront panel
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re
q w
APower operation button (X)
Used to enter Quick Start Mode or Deep Standby and return from
them.
BPower indicator
This is lit as follows according to the power status: (v p. 54)
0White: Power on
0Off: Deep Standby
0Red: When all Zone enter Quick Start Mode
CNetwork indicators
Flashes green to indicate network activity. (v p. 55)
DZone indicators
Please refer to the “Status indicator Table”. (v p. 56)
Contents Setup Use Troubleshooting Status LED Appendix
9

oBack panel
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q w e tr y u i o Q0
APRE OUT connectors
Used to connect external amplifiers. (v p. 14)
BLINE IN connectors
Used to connect devices equipped with analog audio outputs.
(v p. 16)
CDigital Output (OPTICAL OUT/COAXIAL OUT) connectors
Used to connect external amplifiers. (v p. 14)
DUSB port
Used to connect USB storage devices. (v p. 15)
ETRIGGER OUT jack
Used to connect devices equipped with a trigger function.
(v p. 15)
FDigital Input (OPTICAL IN/COAXIAL IN) connectors
Used to connect devices equipped with digital audio outputs.
(v p. 16)
GNETWORK connectors
Used to connect this unit to a wired Ethernet network. (v p. 19)
HRESET button
Various settings are reset to the factory default values.
(v p. 52)
IAC inlet
Used to connect the power cord. (v p. 18)
JMaster Power Switch (POWER)
Contents Setup Use Troubleshooting Status LED Appendix
10

Placing your HEOS Super Link
The HEOS Super Link is designed to add HEOS multi-room audio
functionality to an external device which offers audio amplification. You
should place your HEOS Super Link in a convenient location near the
amplification device you are connecting it to.
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Contents Setup Use Troubleshooting Status LED Appendix
11

oAttaching the rack mount brackets
Attach the included rack mounting brackets to the sides of the HEOS
Super Link if you want to mount the HEOS Super Link in a standard
EIA equipment rack.
1Remove the two screws on each side of the HEOS
Super Link.
2Align the brackets with the screw holes and reattach
the screws making sure they are secure.
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Contents Setup Use Troubleshooting Status LED Appendix
12

Zone connection
You can simultaneously play the same source in all four HEOS Super Link Zones if desired. You can also play different sources in different zones.
Connection and function of page 14 to 18 are ZONE1. ZONE2, ZONE3 and ZONE4 are same as ZONE1.
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ZONE1 ZONE2 ZONE3 ZONE4
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ZONE4
ZONE3
ZONE2ZONE1
Contents Setup Use Troubleshooting Status LED Appendix
13

Connecting external devices
oConnecting to an external amplifier or AV
receiver
Connect the PRE OUT output to an available input on your amplifier or
AV receiver using the appropriate cables.
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RL
RL
AUDIO
AUDIO
RL
IN IN
OPTICAL
AUDIO
IN
COAXIAL
Your amplifier or
AV receiver
or
or
oConnecting a subwoofer
Connect the PRE OUT “L” output to an input on your powered
subwoofer or your subwoofer amplifier. (v p. 42)
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IN
Subwoofer
with built-in
amplifier
Contents Setup Use Troubleshooting Status LED Appendix
14

oConnecting a USB storage device
Connect a FAT32 formatted USB storage device containing digital
music files to any available USB port.
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USB memory
device
oTrigger control
If the power amplifier connected to this unit has a trigger input
connector, connect it to the TRIGGER OUT jack of this unit using a
3.5mm cable (not included). A signal up to 12 V/150 mA is output from
the TRIGGER OUT jack.
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Power amplifier
NOTE
0Use a monaural mini-plug cable for connecting the TRIGGER OUT jacks. Do not
use a stereo mini-plug cable.
0The Trigger settings must be set in order to use Trigger Control. (v p. 47)
Contents Setup Use Troubleshooting Status LED Appendix
15

oConnecting an audio playback device
Connect the LINE IN, COAXIAL IN or OPTICAL IN input to an audio
playback device (CD player, portable music player, etc...) using the
appropriate cables.
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RL
RL
AUDIO
AUDIO
RL
OUT OUT
OPTICAL
OUT
COAXIAL
AUDIO
Analog
device
Digital
device
or
or
Contents Setup Use Troubleshooting Status LED Appendix
16

oConnecting to network
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Router
nDaisy chain
You can use the second Ethernet connection to connect another
HEOS Super Link to your network.
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Router
NOTE
0Each HEOS Super Link contains four HEOS modules and therefore always counts
as four devices towards the maximum number of 32 HEOS devices supported on
any one network. Up to 8 HEOS Super Link units are supported on a single
network.
Contents Setup Use Troubleshooting Status LED Appendix
17

Powering your HEOS Super Link
Connect the appropriate power cord for your region between the back of the HEOS Super Link and a wall outlet and then switch the rear panel power
switch to the ON position.
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for UK
(AC 220 - 240 V, 50 Hz)
for Europe
(AC 220 - 240 V, 50/60 Hz)
for Australia
(AC 220 - 240 V, 50 Hz)
for North America
(AC 120 V, 60 Hz)
Getting the HEOS app
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App Store®, Google Play™ store or Amazon App Store for “HEOS”.
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For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix
18

Adding more HEOS devices
The HEOS multi-room sound system is a true multi-room audio system that automatically synchronizes audio playback between multiple HEOS devices
so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
NOTE
0Each HEOS Super Link contains four HEOS modules and therefore always counts as four devices towards the maximum number of 32 HEOS devices supported on any one
network. Up to 8 HEOS Super Link devices are supported on a single network.
Adding wired HEOS devices
Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in
the “Rooms” screen.
At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.
0Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
0Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.
Contents Setup Use Troubleshooting Status LED Appendix
19

Adding wireless HEOS devices
You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the
instructions:
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12
Add Device
SettingsMusic
NOTE
0HEOS Super Link can not be connected to a wireless network.
Contents Setup Use Troubleshooting Status LED Appendix
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