Desa CGEF32C Original instructions

Read these instructions completely before beginning
installation. Failure to follow them could cause a heater
malfunction resulting in serious injury and/or property
damage.
WARNING: All electric heaters have hot and arcing or
sparking parts inside. Do not use it in areas where gaso-
line, paint or ammable liquids/vapors are or are stored.
WARNING: This heater is tested and listed for use only
with the optional accessories listed in these instruc-
tions. Use of optional accessories not specically
tested for this heater could void the heater warranty
and/or result in a safety hazard.
This replace meets the construction and safety stan-
dards of H.U.D. for application in manufactured homes
when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.desatech.com
ELECTRIC FIREPLACE/INSERT
MODELS CGEF32C, VEF32A and ES400
SAFETY INFORMATION AND INSTALLATION MANUAL

www.desatech.com 119635-01B2
SAFETY INFORMATION
WARNING:Improperinstalla-
tion, adjustment, alteration, ser-
vice or maintenance can cause
injury or property damage. Refer
to this manual. For assistance or
additional information, consult
a qualied installer.
CAUTION: Do not expose the
heater to the elements (such as
rain, etc).
CAUTION: The replace in-
sert unit is mounted on rubber
feet. The purpose is to ensure
adequate air circulation beneath
unit. DO NOT remove these feet.
Do not install directly on carpet,
rug, furniture or similar surfaces
which could hinder or block the
air ow.
Due to high temperatures, the
rebox should be located out of
trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
rebox. Never place any objects
on the replace.
Carefully supervise young chil-
dren when they are in the room
with replace.
Fireplace becomes very hot
whenrunning.Keepchildrenand
adults away from hot surfaces to
avoid burns or clothing ignition.
Fireplace will remain hot for a
time after shutdown. Allow sur-
faces to cool before touching.
When using electrical heaters, basic precautions
should always be followed to reduce the risk of
re, electric shock and injury to persons, including
the following:
1. Read all instructions before using this heater.
2. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes and curtains
at least 3 feet from front of heater and keep
them away from sides and rear.
3. Always unplug heater when not in use.
4. Do not operate any heater with a damaged cord
or plug or after heater malfunctions, has been
dropped or damaged in any way. Return heater
to authorized service facility for examination,
electrical or mechanical adjustment or repair.
5. Do not use outdoors.
6. This heater is not intended for use in bath-
rooms, laundry areas and similar indoor
locations. Never locate heater where it may
fall into a bathtub or other water container.
7. Do not run cord under carpeting. Do not cover
cord with throw rugs, runners or the like. Ar-
range cord away from trafc area and where
it will not be tripped over.
8. To disconnect heater, turn controls to "OFF"
before removing plug from outlet.
9. Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause
an electric shock or re or damage the heater.
10. To prevent possible fire, do not block air
intakes in any manner.
11. A heater has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline,
paint or ammable liquids/vapors are used or
stored.
TABLE OF CONTENTS
Safety Information ............................................... 2
Listing Approvals ................................................. 3
Product Dimension Specications....................... 3
Product Identication........................................... 3
Locating Fireplace ............................................... 4
Unpacking and Testing Fireplace ........................ 4
Installation ........................................................... 5
Finishing .............................................................. 7
Operating Instructions ......................................... 7
Cleaning and Maintenance.................................. 8
Technical Service............................................... 10
Wiring Diagrams................................................ 10
Replacement Parts............................................ 10
Troubleshooting..................................................11
Illustrated Parts Breakdown and Parts List........ 12
Warranty Information ...........................Back Cover

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119635-01B 3
36 15.25
33.5
21.25
SAFETY INFORMATION
Continued
12. Use this heater only as described in this
manual. Any other use not recommended
by the manufacturer may cause re, electric
shock or injury to persons.
13. Avoid the use of an extension cord because
the extension cord may overheat and cause
a risk of re. However, if you have to use an
extension cord, the cord should be No. 14
AWG minimum size and rated not less than
1875 WATTS.
14. Always use properly grounded fused and
polarized outlets.
15. Always use ground fault protection where
required by electrical codes.
16. Always disconnect power before performing
any cleaning, maintenance or relocation of
heater.
17. To prevent a possible re, do not burn wood
or other materials in this heater.
18. To prevent electric shock or re, always use
a certied electrician should new circuits or
outlets be required.
19. When transporting or storing heater, keep in
a dry place free from excessive vibration and
store as to avoid damage.
LISTING APPROVALS
This heater has been tested in accordance with the
CSA Standards for xed and location-dedicated
electric room heaters in the United States. All
components are UL or CSA safety certied.
If you need assistance during installation, please con-
tact your local dealer or the DESA Heating Products
Technical Services Department at 1-866-672-6040.
PRODUCT DIMENSION
SPECIFICATIONS
Figure 1 - Heater Dimensions
Note: This heater must be electrically wired and
grounded in accordance with local codes or, in
the absence of local codes, with National Electric
Code ANSI/NFPA 70-latest edition or the Cana-
dian Electric Code, CSA C2.1 as appropriate.
FL
Figure 2 - Product Identication
PRODUCT
IDENTIFICATION
Top Screen
Screws
Bottom Screen
Screw
Heat Vents
Back
Glass
ON/OFF
Power Button
Flame
Control and
Temp. Buttons
Bottom
Panel
Fuse
Model Voltage Watts
CGEF32C,
VEF32A (with
power cord)
120 1500
ES400 (No power
cord. Must be
wired direct.)
120/
240
1600/
3000

www.desatech.com 119635-01B4
Figure 3 illustrates a variety of ways the heater may
be located in a room. The heater may be installed
directly on the oor or raised on a hearth.
LOCATING FIREPLACE
WARNING: Due to high tem-
peratures, this heater should
be located out of trafc. Keep
combustible materials such
as furniture, pillows, bedding,
papers, clothes and curtains at
least 3 feet (0.9 m) from the front
of the heater.
WARNING: Never locate this
heaterwhereitmayfallintoabath-
tub or other water container.
NOTICE:Minimumandmaximum
clearancesmustbemaintainedat
alltimes.Illustrationsthroughout
these instructions reect typical
installations and are for design
purposes only. Actual installa-
tions may vary slightly due to
individual preferences.
WARNING: To prevent
contact with sagging or loose
insulation, the heater must not
beinstalled againstvapor barrier
or exposed insulation. Localized
overheating could occur and a
re could result.
CAUTION: Do not expose the
heater to the elements (such as
rain, etc.)
CAUTION: Wear gloves and
safety glasses for protection dur-
ing installation and maintenance.
Figure 3 - Heater Locations
UNPACKING AND
TESTING FIREPLACE
Carefully remove the unit from the box. Prior
to permanently installing the unit, test to make
sure the unit operates properly. To do this, plug
the unit's power supply cord into a conveniently
located 120-volt grounded outlet.
CAUTION; The unit's power
supply cord must be connected
to a properly grounded and pro-
tected 120-volt outlet. Always
use ground fault protection
where required by the electri-
cal code.
WARNING: Do not operate
the unit if it is damaged or has
malfunctioned. If you suspect
the unit is damaged, return the
unit to an authorized service
facility for examination, electri-
cal or mechanical adjustment
or repair.

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119635-01B 5
FRAMING
Figure 4 shows a typical framing of this heater us-
ing combustible materials. All required clearances
to combustibles must be adhered to. Header height
is measured from the base of the heater.
Tools and building supplies required for
installation:
• Saw • Square
• Pliers • Gloves
• Hammer • Level
• Phillips screwdriver • Framing materials
• Tape measure • Surround
• Wall-nishing materials • Caulking material
• Electric drill/bits
LOCATING FIREPLACE
Continued
CAUTION: Provide adequate
clearances around the air open-
ings and adequate accessibility
clearances for servicing and
proper operations.
Figure 4 - Framing Heater for New
Construction/Renovation
3/4" - 1/2"
35"
301/2"
Header
Height
161/4"
INSTALLATION
WARNING - RISK OF FIRE!
The power cord must not be
pinched or against a sharp edge.
Secure cord to avoid tripping or
snagging to reduce the risk of re,
electric shock or personal injury.
Do not run cord under carpet-
ing. Do not cover cord with
throw rugs, runners or the like.
Arrange cord away from trafc
areas and where it will not be
tripped over.
WARNING - RISK OF FIRE!
To prevent a possible re, do
not block air intake or exhaust
in any manner. Do not use on
soft surfaces where openings
may become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation
against the rebox.
WARNING: This heater is
tested and listed for use only
with the approved optional ac-
cessories. Use of optional ac-
cessories not specically tested
for this heater could void the
heater warranty and/or result in
a safety hazard.
Note: The height
that a combustible
mantel is tted
above the heater
is dependent on
the height of the
front selected. The
minimum height is
1" above the front.

www.desatech.com 119635-01B6
WARNING: If the information
in these instructions is not fol-
lowed exactly, a re or explosion
mayresultcausingpropertydam-
age, personal injury or death.
Do not store or use gasoline or
other ammable vapors in the vi-
cinity of this or any other heater.
INSTALLING AS A FIREPLACE
Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and
high trafc areas. Note: Follow all national and
local electrical codes. This insert can be installed
into either an existing replace or as new construc-
tion/renovation.
NOTICE: Never pick unit up by
louvers. Louvers will bend.
Existing Fireplace Installation
1. Thoroughly clean out the existing replace
and hearth area.
2. Seal all drafts, vents or ash clean-outs with ber-
glass insulation. Seal the ue. Once sealed, close
damper to stop debris from falling onto unit.
3. If existing re box is susceptible to moisture, cap
the top of the chimney ue to prevent inltration
of water. Note: It is strongly advised that you
hire a qualied professional to undertake this
step in order to prevent personal injury. Once the
ue is capped, the chimney is no longer suitable
for wood burning. Note: Do not install this unit
into a replace that is prone to dampness; the
area of installation must be dry.
4. Plan the power supply.
Units with a power chord:If an existing
grounded outlet is near the replace, the power
cord can run along the front of the replace.
If the cord is not long enough to reach the
outlet, a grounded extension cord minimum
AWG No. 14 and rated to a minimum of 1875
watts, may be used. If you plan to cut or drill
a hole in the existing replace for wiring, it
is best to hire a professional to do this step in
order to prevent personal injury. To reduce the
risk of re, do not run the power cord under
rugs, carpets, etc. Arrange the power supply
cord away from high trafc areas where it may
pose a tripping hazard.
Unit to be hardwired: This replace must
be installed by a qualied (certied or li-
censed) service person. It can be wired for
120 V 1600 W or 240 V 3000 W (see Wiring
Diagram, page 10).
WARNING: Thesolidfuel/gas
replace has been converted for
use with an electric insert and
cannot be used for original fuels
unless all original parts have
been replaced and the replace
has been reapproved by the au-
thority having jurisdiction.
New Construction or Renovation
1. Select a location that is not prone to moisture
and is located at least 0.9 m or 3 feet away
from combustible materials such as curtains
or drapes, furniture, bedding, paper, etc.
2. Place unit in selected location to see how it
will look in the future.
3. Mark the desired location on the oor and store
unit in a safe, dry and dust free location.
4. Frame in an opening leaving at least 1/4" (6 mm)
around the edge of the unit. Any new wiring
must be done in compliance with local and
national codes and other applicable regula-
tions in order to reduce the risk of re, electric
shock or other injuries. Therefore, it strongly
recommended that you hire a professional to
complete any such work.
5. Plan you power supply. See step 4 of Existing
Fireplace Installation.
Installing Insert
Once the site has been prepared, the replace insert
can be installed.
1. Install the trim onto the front of the unit.
2. Make sure switch is in the OFF position.
3. Plug fireplace into a 15-amp/120 volt,
grounded outlet.
4. Push replace insert so that the trim is against
the nished mantle or wall surface.
NOTICE: When the front is
installed it will cover the gap
between the heater and framing,
cabinet, nishing materials or
existing replace.
INSTALLATION
Continued

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119635-01B 7
FINISHING
Combustible Finishing Material: Materials
made of or surfaced with wood, compressed paper,
plant bers, plastics or any material capable of
igniting and burning, whether ame proofed or not,
plastered or unplastered (this includes drywall).
Noncombustible Finishing Material : Materials
which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile,
concrete, slate, glass or plasters or combinations
thereof or have a re rating of zero.
WARNING:Grillsonthisheater
cannot, in any way, be covered as
it may create a re hazard.
FINISHING CHECKLIST
• Power supply service must be completed prior
to nishing to avoid reconstruction.
• Grills and air openings cannot be covered in
any circumstances.
Note: The heater is a zero clearance replace and
may be nished with combustible or noncombus-
tible nishing materials.
When using paint or lacquer to nish the mantel, they
must be heat resistant to prevent discoloration.
OPERATING
INSTRUCTIONS
The controls (see Figure 5) are located behind
the bottom panel. Pull gently on bottom panel
to open.
Figure 5 - Controls For Electric Fireplace
1. Pluginyourelectricreplace.
2. Main ON/OFF Power Switch and LED:
This switch is located on the left side of
the control panel. The power LED will
light up when the unit is on (see Figure 5).
When unit is on, the default settings for the
replace is low background lighting and
highemberbedandameandtheheater
is off.
3. Temperature Control Button and LED:
This button is located to the right of the
Remote Control Receiver (see Figure 5). The
LED is located to the right of the Flame But-
ton. Push button to cycle through settings.
When this button is pushed the LED will
turn on. When heater is on heat will emit
through vents located in the middle of the
top louver panel (see Figure 2, page 3).
The heater has a built-in thermostat so
it will shut off automatically once the set
temperature is reached. It will also turn
on automatically if the room temperature
drops below the set temperature.
Note: When the heater is turned on for the
rsttime,it mayreleaseaslight, harmless
odor.This odor is a normal occurrence caused
by the initial heating of the internal heating
elements and should not occur again after
initial burn. (This odor may occur again if
dust or debris has been trapped.)
4. Flame Control Button: This button is
located to the right of the Temperature
Button (see Figure 5). After power is on,
push the Flame Control Button to adjust
ameandemberbedbrightness.Pressand
release the Flame Control Button to cycle
through LO, MED, HI and OFF.
OPERATING BY REMOTE CONTROL
1. Pluginyourelectricreplace.
2. Push the ON/OFF Power Button to turn
unit on. Power LED will light.
3. When operating the remote control, it must
be pointed at the sensor on the bottom
panel. Note:Makesureyourbatteriesare
fully charged and installed correctly in your
remote control.
4. The ON/OFF button at the top left of the
remote is the main ON/OFF power button.
Pressing this button activates the power to
the unit.
5. Toadjusttheemberbedlightingandame
brightness, press the "-" or "+" FLAME
buttons . There are four levels of brightness.
FL
ON/OFF
Power Button
Power
Flame
Control
Remote Control
Receiver
Temperature
Control
Receiver

www.desatech.com 119635-01B8
OPERATING
INSTRUCTIONS
Continued
CLEANING AND
MAINTENANCE
WARNING: Always discon-
nect power and allow the heater
to cool before performing any
cleaning,maintenanceorreloca-
tion of this heater. Turn controls
to OFF and remove plug from
outlet or turn off circuit breaker
to heater.
Turn off heater and circuit breaker to heater before
performing any cleaning and/or maintenance. Al-
low heater to cool completely.
CLEANING FIREBOX
COMPARTMENT
1. Remove screws that hold front panel in
place.
2. Carefully remove front panel.
3. Using the brush vacuum attachment, gently
clean compartment.
4. After cleaning compartment, replace front
panel and front face. Reset circuit breaker.
BACK GLASS
1. The glass is cleaned in the factory during
assembly. During shipment, installation, han-
dling, etc. the glass surface may collect dust
particles. These can be removed by bufng
lightly with a clean dry cloth.
2. To remove ngerprints or other marks, the
glass can be cleaned with a damp cloth using
a good quality household glass cleaner. The
glass should be completely dried with a lint
free cloth or paper towel.
3. In the event of glass breakage, vacuum all
remaining glass pieces with a shop vac. DO
NOT VACUUM WHILE PIECES ARE HOT.
Replace glass only with replacement part
specically for this heater. Never substitute
material. Only fully tempered soda lime safety
glass may be used on this heater.
6. The HEATER button activates the heater,
The heater is pre-set to the following
temperatures:
HI will shut off when room reaches approxi-
mately 86° F (30° C). The LED will be red.
MED will shut off when room reaches ap-
proximately 75° F (24° C). The LED will be
orange.
LO will shut off when room reaches ap-
proximately 64°F (18° C). The LED will be
green.
7. To adjust the light that shines on the logs
use the LAMP button. To increase or de-
crease, press the "-" or "+" buttons to cycle
through the four brightness settings.
8. Toturnoffthereplace,presstheON/OFF
buttononce.Whenyourestartthereplace
with the remote control, all of the features
you had set will remain in effect.
NOTICE: This remote control must remain
within8metersor26feetofthereplaceto
be effective.
FLAME
ON/OFF
+-
+-
HEATER
LAMP
Indicator
Light
Infrared
Ray Exit
Figure 6 - Remote Control For Electric
Fireplace

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119635-01B 9
BULB REPLACEMENT
WARNING: The halogen light
bulbs in your unit can become
extremely hot. Allow at least 10
minutes between turning off the
heater and removing the light
bulbs to avoid accidental burns.
There are a total of 6 halogen light bulbs (type
GX6.35 rated 120 volts, 20 watts or 35 watts)
in your unit.
• 2 bulbs provide illumination for the ember bed
beneath the log set
• 2 bulbs provide illumination for the flame
generation assembly
• 2 bulbs for replacement
WARNING: Do not install
replacement bulbs that exceed
specied maximum watts.
Your replace unit must be opened in order to
replace the light bulbs. To reduce the number of
times you need to open the unit, replace all bulbs
at the same time.
Ember Bed Bulbs
1. Carefully remove front panel (see steps 1
and 2 under Cleaning Firebox Compart-
ment, page 8).
2. Remove two screws that hold the grate in
place in front of the logs.
3. From the bottom, gently pull forward and lift
up log/ember bed until front edge clears the
front of the unit (do not pull up on logs).
4. Release spring clip over one bulb.
5. Hold socket and pull out the old bulb.
6. Hold socket and push in new bulb (DO NOT
exceed wattage).
7. Replace spring clip.
8. Repeat steps 4 through 7 for second bulb.
9. Gently push log/ember bed down into place.
10. Replace grate and screws.
11. Replace front panel.
CLEANING AND
MAINTENANCE
Continued
Figure 7 - Ember Bed Bulb Location
Flame Generation Bulbs
1. Carefully remove front panel (see steps 1
and 2 under Cleaning Firebox Compart-
ment, page 8).
2. Remove two screws that hold the grate in
place in front of the logs.
3. From the bottom, gently pull forward and lift
up log set ember bed until front edge clears
the front of the unit (do not pull up on logs).
4. Remove screws from left and right brackets
that hold glass in place (see Figure 7).
5. With gloves and safety glasses in place, lift up
on bottom of glass. Gently push upward and pull
forward. Place glass on smooth, soft surface to
avoid breakage.
6. Locate ame generation cylindrical drum,
Figure 8.
7. Squeeze half of drum cylinder until it's top
edge clears the top drum track. Remove bot-
tom edge of cylinder drum from bottom drum
track. This will give you access to the light
bulbs. Note: Do not exert excessive pressure
on drum cylinder as this may cause damage.
8. Remove spring clip. Hold socket and pull out
old bulb.
9. Hold socket and push in new bulb (DO NOT
exceed wattage). Replace spring clip.
Flame Cylinder Drum
Figure 8 - Flame Generation Cylinder
Drum
Bulbs
Glass
Brackets

www.desatech.com 119635-01B10
10. Repeat steps 8 and 9 for second bulb.
11. Insert bottom edge of removed cylinder half
into bottom drum track. Squeeze drum cylin-
der until it's top edge ts into top drum rack.
12. With gloves, carefully replace glass. Slide top
of glass into metal slot and slide bottom onto
ledge.
13. Place brackets against glass and tighten
screws.
14. Gently push ember bed down until it rests
inside it's area.
15. Replace grate and screws.
16. Replace front panel.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ techni-
cal services web site at www.desatech.com.
WIRING DIAGRAMS
CLEANING AND
MAINTENANCE
Continued
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products’ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have
ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have
ready
• model number of your heater
• the replacement part number
N
L1
G
L2
L1
N
G
N
N1
N2
N1
N2
L1
L2
N
L1
L2
G
G
(Yellow and Green)
(Yellow and Green)
(Orange)
(Black)
(Blue)
(Blue)
(Blue)
(Blue)
(White)
(White)
(Black)
(Orange)
120V 1600W
240V 3000W