Develop ineo 5020i User manual

Dynamic balance
ineo 5020i/4020i
www.develop.eu
Quick Guide

User's Guides
Which Guide? What's in It?
Safety Information Read this Guide first. Please read the Safety Instructions
before you set up your machine. See this Guide for
trademarks and legal limitations.
Installation
User's Guide
Follow the instructions for setting up your machine, and
installing the drivers and software for the operating system
and connection type you are using.
Quick Guide Learn the basic Fax, Copy and Scan operations and basic
machine maintenance. See troubleshooting tips.
User's Guide This guide includes the additional contents of the Quick
Guide.
In addition to information about the Print, Scan, Copy, Fax
and ControlCenter operations, useful information is included
about using the machine on a network.
Google Cloud Print Guide This Guide provides details about how to use Google Cloud
Print™ services for printing over the Internet.
i

Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
Improper handling can cause serious injury or death.
CAUTION
Improper handling can cause minor injury or damage to houses and property.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of
use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicised style emphasises an important point or refers you to a related topic.
[Courier New]
Courier New font identifies messages shown on the machine's LCD.
ii

Note
User's Guide may not be reproduced in part or in full without permission.
Information included in User's Guide is subject to change without notice.
iii

1General Information ............................................................................................ 1
Control Panel Overview.............................................................................................1
Touchscreen LCD Overview ......................................................................................3
How to Navigate the Touchscreen LCD.....................................................................4
Access Generic Utilities (Windows)...........................................................................6
Uninstall the Software (Windows)....................................................................6
Initial Setup................................................................................................................7
Set the Date and Time .....................................................................................7
Adjust the Machine's Volume...........................................................................7
2Paper Handling .................................................................................................... 8
Load Paper ................................................................................................................8
Load Paper in the Paper Tray..........................................................................8
Load Paper in the Multi‑purpose Tray (MP Tray)...........................................10
Change the Check Paper Size Setting ..........................................................11
Change the Paper Size and Paper Type .................................................................12
Using Special Paper ................................................................................................12
3Print .................................................................................................................... 13
Print from Your Computer ........................................................................................13
Print a Document ...........................................................................................13
Print on Envelopes, Thick Paper or Labels....................................................13
4Copy ................................................................................................................... 15
Copy a Document....................................................................................................15
Copy Settings ..........................................................................................................17
Copy Options .................................................................................................17
Copy Multiple Pages on Both Sides of the Paper..........................................19
Copy a 2-sided Document Using the ADF.....................................................20
Copy a 2-sided Document Using the Scanner Glass ....................................21
Copy an ID Card ............................................................................................21
5Scan.................................................................................................................... 23
Scan from Your Computer (Windows) .....................................................................23
Save Scanned Documents and Photos to a Folder as a PDF File Using
ControlCenter4 Advanced Mode (Windows) .................................................23
Scan Using the Scan Button on Your Machine........................................................24
Scan Using the Scan Button on the Machine ................................................24
6Fax ...................................................................................................................... 26
Before Faxing ..........................................................................................................26
Table of Contents
iv

Set Your Station ID ........................................................................................26
Set Telephone Line Compatibility for Interference and VoIP Systems...........27
Receive Modes ..............................................................................................27
Choose the Correct Receive Mode................................................................29
Set the F/T Ring Time (Fast Double-ring)......................................................30
Set the Number of Rings Before the Machine Answers (Ring Delay) ...........30
Store Numbers ........................................................................................................31
Store Address Book Numbers .......................................................................31
Change or Delete Address Book Names or Numbers ...................................31
Telephone Services and External Devices ..............................................................32
Voice Mail ......................................................................................................32
Voice Over Internet Protocol (VoIP)...............................................................32
Connection of an External Telephone Answering Device (TAD)....................32
External and Extension Telephones ..............................................................32
Send and Receive a Fax Using Your Machine ........................................................33
Send a Fax ....................................................................................................33
Fax Using Your Computer (PC-FAX).......................................................................35
Send Faxes from Your Computer ..................................................................35
Receive Faxes on Your Computer (Windows only) .......................................35
ATroubleshooting ................................................................................................ 37
Identify the Problem.................................................................................................37
Error and Maintenance Messages...........................................................................37
Fax and Telephone Problems..................................................................................43
Troubleshooting for Other Fax Problems.......................................................44
Print or Scan Problems............................................................................................46
Document and Paper Jams .....................................................................................47
Find the Jammed Document or Paper...........................................................47
Clear the Document Jam ...............................................................................47
Clear the Paper Jam......................................................................................48
BAppendix ............................................................................................................ 55
How to Enter Text on Your Machine ........................................................................55
CIndex ................................................................................................................... 57
v

Control Panel Overview
1. ID Card Reader (available only for ineo 5020i)
You can use card authentication by touching the ID card to the Reader on the control panel.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
3. Touchpanel
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation (available when lit).
Dial Pad (Numerical buttons)
Press the numbers on the touchpanel to dial telephone or fax numbers and to enter the
number of copies.
4. Power On/Off
• Turn the machine on by pressing .
• Turn the machine off by pressing and holding down . The LCD displays [Shutting
Down] for a few seconds before going off. If you have an external telephone or TAD
connected, it is always available.
5. (WiFi)
(For infrastructure mode)
1General Information
1General Information
1

When the WiFi light is on, your machine is connected to a wireless access point. When the
WiFi light blinks, the wireless connection is down, or your machine is in the process of
connecting to a wireless access point.
(For Ad-Hoc mode)
The WiFi LED is always off.
2

Touchscreen LCD
Overview
You can select from two types of screens to
set the Home screen: Function screens and
Shortcuts screen. When a Function screen is
displayed, swipe left or right or press d or c to
display the other Function screens.
The Home screen displays the machine’s
status when the machine is idle. This screen
is also called the Ready Mode screen. When
displayed, this screen indicates that your
machine is ready for the next command.
If Active Directory Authentication or LDAP
Authentication is enabled, the machine's
control panel will be locked.
The available features vary depending on
your model.
Function screens
The Function screens provide access to
features, such as Fax, Copy and Scan.
Shortcuts screen
Create Shortcuts for frequently-used
operations, such as sending a fax, copying
and scanning.
Eight Shortcuts tabs are available with six
Shortcuts on each Shortcuts tab. A total
of 48 Shortcuts are available.
1. Modes
• [Fax]
Press to access Fax mode.
• [Copy]
Press to access Copy mode.
• [Scan]
Press to access Scan mode.
• [Secure Print]
Press to access the [Secure Print]
option.
•[USB]
Press to access the Direct Print and
Scan to USB menus.
• [2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy
option.
2. or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a
four-level indicator displays the current
wireless signal strength.
0 Max
1General Information
3

3. (Toner)
Displays the remaining toner life. Press to
access the [Toner] menu.
4. (Settings)
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock
icon appears on the LCD. You must
unlock the machine to change settings.
5. Date & Time
Displays the date and time set on the
machine.
6. [Shortcuts]
Press to access the [Shortcuts]
screen.
7. (Function screens)
Press to access the Function screens.
New Fax
When [Fax Preview] is set to [On], the
number of new faxes you received into the
memory appears at the top of the screen.
Warning icon
The warning icon appears when there
is an error or maintenance message; press
to view it, and then press to
return to Ready Mode.
This product adopts the font of ARPHIC
TECHNOLOGY CO., LTD.
NOTE
How to Navigate the
Touchscreen LCD
Press your finger on the LCD to operate it. To
display and access all the options, swipe left,
right, up, down or press d c or a b on the LCD
to scroll through them.
The following steps explain how to change a
machine setting. In this example, the LCD
Backlight setting is changed from [Light] to
[Med].
IMPORTANT
DO NOT press the LCD with a sharp object,
such as a pen or stylus. It may damage the
machine.
DO NOT touch the LCD immediately after
plugging in the power cord or turning on the
machine. Doing this may cause an error.
NOTE
1Press [Settings].
4