DFE TrueView 1100 User manual

INSTRUCTION MANUAL
TRUEVIEW™ Model 1100
Tension Indicator
DOC 801-2573

Dover Flexo Electronics
307 Pickering Road
Rochester, NH 03867- 4630
U.S.A.
FOR ASSISTANCE:
TECHNICAL SERVICE - Installations, Start-Up, Troubleshooting, Repairs, Field Service or
Returns. Call [phone] and ask for Technical Support or
email us at: [email protected]
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Manuals. Call [phone] and ask for Customer Service or
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Orders, Please e-mail us at: [email protected] or call
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©2020 Dover Flexo Electronics, Inc. All rights reserved. Dover Flexo Electronics has made reasonable effort to ensure accuracy of this
document. However, NO WARRANTY, whether expressed or implied, is given regarding the completeness or correctness of information
in this document. Dover Flexo Electronics shall not be liable for damages of any kind arising from the use or misuse of this document.
Dover Flexo Electronics reserves the right to make changes, additions, and deletions to this document without notice and without
obligation.

This label indicates: “Read The Manual”
Make sure you read and understand all instructions and safety precautions listed in this manual
before installing or operating your TrueView™ 1100 Indicator. If you have any questions concerning
the operation of your device or the information in this manual, please contact us.
Email: [email protected]
Telephone: [phone]
•Observe all warning labels.
•Never remove warning labels.
WARNING: If this equipment is not connected or operated in the manner specified, the
operating safety of this unit or of connected equipment cannot be guaranteed.
WARNING: During installation, care should be taken not to drop the TrueView™ 1100.
Handle with care. Sudden jolts or drops can damage its components.

Table of Contents
1OVERVIEW / DEVICE DESCRIPTION ......................................................................... 1
1.1 GENERAL DESCRIPTION ................................................................................................ 1
1.2 SPECIFICATIONS .............................................................................................................. 1
1.3 FEATURES........................................................................................................................... 1
2 INSTALLATION............................................................................................................ 2
2.1. DIMENSIONS....................................................................................................................... 2
2.2 MOUNTING THE UNIT....................................................................................................... 2
1. Din Rail Mount.................................................................................................................. 2
2. Panel Mount...................................................................................................................... 2
3. Pole Mount:....................................................................................................................... 2
2.3 STANDARD ELECTRICAL CONNECTIONS ................................................................. 3
1. Power Input....................................................................................................................... 3
2. Tension Output (Optional) .............................................................................................. 3
3. Transducers / Load Cells................................................................................................ 3
3 OPERATION................................................................................................................. 4
3.1 MENU DISPLAY AND NAVIGATION............................................................................... 4
1. Operator Menu ................................................................................................................. 4
2. Diagnostics........................................................................................................................ 4
3. Calibration Menu and Service Access.......................................................................... 4
4 CALIBRATION ............................................................................................................. 5
1. Setup.................................................................................................................................. 5
2. Zeroing the Indicator ....................................................................................................... 6
3. Calibration Procedure ..................................................................................................... 6
3. Calibration Procedure...................................................................................................... 7
5 TROUBLESHOOTING.................................................................................................. 8
1. Alarm Messages: ............................................................................................................. 8
TERMS AND CONDITIONS OF SALE AND SHIPMENT.................................................... 9

1
1 OVERVIEW / DEVICE DESCRIPTION
1.1 GENERAL DESCRIPTION
The TrueView™ 1100 Indicator is a compact, versatile single-channel tension transducer
interface. It can be used with DFE tension transducers to monitor tension in any zone on web
or filament processing machinery. The standard configuration for the 1100TV is a 4.9" x 3.75"
x 1.36" aluminum enclosure with a terminal connector.
1.2 SPECIFICATIONS
Model: 1100TV
Display: 4.3” LCD touchscreen, capacitive, 500 nits brightness
Power Input:
Voltage: 24 VDC +/- 10%
Current:0.1 ADC typical, internal fusing PTC resettable
Tension Indicator Accuracy: +/- 1/2% drift at ambient maximum
Calibration Range: Up to 50:1
Processor: 32 Bit
ADC Resolution: 16,777,216 (24 Bit)
DAC Resolution: 4,096 (12 Bit)
Tension Outputs: (Simultaneous)
Output 1: 0-10 VDC isolated from 24 VDC input GND
Output 2: 4-20 mA isolated from 24 VDC input GND
Temperature Range: 32°F to 122°F (0°C to 50°C)
Dimensions: 4.9” W x 3.75” H x 1.36” D
Weight: 1.5 lbs (681 g)
Certifications:
1.3 FEATURES
•Full Color Touchscreen:4.3-inch capacitive touchscreen display for navigation, selection
and adjustment
•10% or 25% Calibration Ratio:Full output is reached when tension is at 10 or 4 times the
calibration weight
•Flexible Mounting: 35mm DIN Rail, Panel Mount, or Pole/Pipe Adapter

2
2INSTALLATION
2.1. DIMENSIONS
2.2 MOUNTING THE UNIT
There are three mounting choices:
1. Din Rail Mount:Compatible with 35mm DIN rail. Screw DIN
rail clip to back of unit with provided mounting screws. Clip the
top of the DIN rail clip onto the top of the DIN rail and pull down
while pushing forward slightly to snap the unit onto the rail.
To remove from the DIN rail, push the device down while
pulling its bottom forward, then pull up when bottom is free.
2. Panel Mount:Slide panel-mount bezel over the unit from the
back. Insert into panel cut-out from the front. Attach panel-mount
brackets to the back of the indicator with the provided mounting
screws and tighten the assembly against the mounting panel.
3. Pole Mount: Unscrew a hose clamp (not provided) with a 1/2”
or smaller width and the appropriate diameter for the mounting
surface. Pass the tail end (without the nut) through one of the pockets
in the Pole Mount Adapter and out of the other, ensuring the recess
faces outwards from the pole (towards the unit). Screw Pole Mount
Adapter to unit with provided mounting screws, wrap clamp around
pole or railing and secure unit by tightening clamp.
DIN RAIL MOUNT
POLE MOUNT
PANEL MOUNT

3
INSTALLATION (continued)
2.3 STANDARD ELECTRICAL CONNECTIONS
1. Power Input
Power should be sourced to the 1100TV on Pins 16 (GND) and 15 (+24 VDC).
2. Tension Output (Optional)
The tension output signal is provided in two options:
•0-10 VDC is available on Pins 9 (Return) and 11 (0-10 VDC)
•4-20 mA is available on Pins 9 (Return) and 10 (4-20 mA)
3. Transducers / Load Cells
Use the appropriate color connections for the type of tension transducer being connected.
POWER and SIGNAL CONNECTIONS

4
3OPERATION
3.1 MENU DISPLAY AND NAVIGATION
The first screen that will appear upon powering up will be
the one in Fig. 1 reminding you that setup must be
performed before operating the unit.
From the tension display screen (Fig. 2), the Menu button
will deliver the operator to the Main Menu (Fig. 3) where
subordinate menus appear for further navigation. Note that
the names of all menu screens are consistently displayed
at the center of the top line.
1. Operator Menu - The Display Configuration tab and
submenu are accessed through the operator menu. The
display configuration page (Fig. 3b) reveals the following
options:
Tension Update -Choose 0.2, 0.5, 1.0, 2.0 or 5.0
seconds and press SAVE to adjust the time it takes for
the display to update with new information. Longer
updates produce fewer changes in displayed
information over time, at the expense of rapid visual
response to changes in tension.
Plot Update Time - Choose 30 sec or 1, 2, 5, 10 or
30 min and press SAVE to adjust time that tension
displays before dropping off the trend-line graph
screen.
Meter Damping - Changes the update rate of the
display meter to balance response speed vs read-out
stability. Select your preferred value and press SAVE.
Display Brightness - Adjust between 10% and
100% and press SAVE.
2. Diagnostics - This menu is for discussions with DFE
Tech Support if needed.
3. Calibration Menu and Service Access
When selecting either of these menus, a screen
(Fig. 4) requiring permission-based access will display.
Touch Request Access and enter Code 6 1 5 0. You will
see the Access Enabled screen and will be directed back
to the menu where the Calibration and Service Access
will now be available for selection.
Figure 4 - REQUEST ACCESS SCREEN
Figure 1 - INITIAL POWER-ON SCREEN
Figure 2 - TENSION DISPLAY SCREEN
Figure 3b - DISPLAY CONFIGURATION
Figure 3 - MAIN MENU

5
4CALIBRATION
A calibration process must be performed before
the indicator is ready to indicate tension. Select
an appropriate calibration weight. The weight
determines the value of web tension that will
produce full output of the 1100TV. For example: A
10 lb weight will result in full output of 100 lbs of
tension if the 10% calibration is performed. If a
calibration of 25% is used, a calibration weight of
25 lbs will result in a full scale output of 100 lbs
of tension.
1. Setup
In the lower right corner of the main display, tap
the green Menu tab. Now tap the Calibration
Menu tab. You may be prompted to press the
Request Access tab, if this occurs enter 6 1 5
0 on the number pad. After gaining access, tap
Calibration Menu again to proceed.
Next, tap Calibrate. Select the units of
measure for display (Fig. 5). The choices are
lb, oz, g, Kg or N. After selection, press OK.
You will now need to select a measurement
range or scale (Fig. 6). Swipe left or right to
view all available options. Press OK.
Next, select the percentage of your tension
range for calibration (Fig. 7).
Note: The 10% calibration weight ratio is
recommended for high tension applications, or
any time it may be a challenge to handle a
heavy calibration weight. The 25%
calibration ratio is recommended for maximum
accuracy and is especially useful in calibrating
for low tension applications.
Make your selection and press OK.
Review your selections (Fig. 8) and press OK
to accept them all or BACK to return to prior
screens and makes changes.
Figure 5 - SELECTION OF TENSION UNITS
Figure 6 - SELECTION OF TENSION RANGE
Figure 7 - SELECTION OF CALIBRATION WEIGHT
Figure 8 - REVIEW OF CALIBRATION SETTINGS

6
CALIBRATION (continued)
2. Zeroing the Indicator
The first step of any calibration is Zeroing out
the amplifier. Per the Zero Tension screen
(Fig. 9), check the transducer roll to make
sure that nothing is hanging from, resting on,
or leaning against it, including the calibration
rope or cord. Press OK when the roll is
unloaded and ready to zero, or BACK to
return to the prior screen.
After pressing OK, the 1100TV zeros out the
roll weight and a progress bar moves across
the screen, after which the message “Zero
operation complete" comes up in green
characters, as shown on the Zero successful
screen (Fig. 10). Press OK to accept or Re-
Zero if anything occurred which made the
zero-operation suspect.
3. Calibration Procedure
At the center of the web path (located with
a tape measure), secure one end of the
inelastic cord to a fixed point at least two
rolls beyond the transducer roll, and thread it
around the transducer roll and both adjacent
idler rolls, following the exact same path as
the web which will be measured. See the
Right Way / Wrong Way illustration (Fig. 11)
for guidance. Be sure that the cord does not
wrap around any driven rolls, drag bars or
other obstacles that might affect tension.
Hang the total calibration weight on the
free end of the cord and wait for it to stop
swinging. It is important that the cord wraps
around one idler roll on either side of the
transducer roll, and that the weight hangs
freely, without touching anything. When these
conditions are satisfied, press Continue to
proceed.
Fig. 12 shows the Cal Not Ready
screen where the Calibrate button is gray,
accompanied by an error message in red
characters. This error message appears if the
transducers are not properly wired to the
indicator, if the calibration weight is
insufficient for the application, or if the weight
is not properly loading the transducer roll.
Figure 9 - ZERO TENSION SCREEN
Figure 10 - ZERO OPERATION COMPLETE
Figure 11 - WEB PATH FOR CALIBRATION
Figure 12 - CAL NOT READY

7
CALIBRATION (continued)
3. Calibration Procedure continued…
The Calibrate button will turn green and the
red text will disappear when the conditions
required for calibration have been met
(Fig. 13).
When ready, press the Calibrate button and
the screen will indicate that the calibration
was successful (Fig. 14). Press BACK to
return to the prior screen; Re-Calibrate if
something occurred which made the
calibration suspect, or OK, after which the
indicator will very briefly flash a Calibration
Successful screen, and then progress to the
Display Screen.
Remove the weight and observe the output.
It should read 0 VDC or 4 mA with nothing
touching the tension sensing roller. If these
conditions are satisfied, calibration is now
complete.
Figure 13 - CAL READY
Figure 14 - CALIBRATION SUCCESSFUL

8
5TROUBLESHOOTING
The TrueView™ 1100 is running normally when no alarm message is present on the screen. If
an alarm appears, perform the action below to resolve the issue. Contact Technical Support if
you need additional help.
1. Alarm Messages:
•OUT OF RANGE: Once calibrated the TrueView™ 1100 will indicate an over range or
under range condition by setting the alarm. The error will remain active if -20% or 120%
of calibrated tension is exceeded.
Action Required: To clear this error the tension must be brought back into range. Or a
new calibration will need to be established to increase the measurement range and
prevent future alarms.
•WIRING ERROR: Will alert until the load cells are wired correctly.
Action Required: Check wiring and retry. Refer to page 3 to check for loose wires at the
terminal blocks, wiring shorts and ensure load cells are connected on the opposite end
of the cable. If the transducers need trouble shooting – contact tech support for
assistance.
LT Transducer: A WIRING ERROR indicated with an LT transducer could also
be caused by an overload condition.
Action Required: Check that the tension range does not exceed the transducer load
rating. Reduce wrap angle to reduce effective net force exerted on load cell.
•EXCITATION SHORT: Wiring or load cell failure.
Action Required: Check for shorts in the transducer (load cell) wiring. If the transducers
need troubleshooting – contact tech support for assistance.
Action Required: Contact DFE for load cell replacement.

9
TERMS AND CONDITIONS OF SALE AND SHIPMENT
1. THE COMPANY
Dover Flexo Electronics, Inc. is hereinafter referred to as the
Company.
2. CONFLICTING OR MODIFYING TERMS
No modification of, additions to or conflicting provisions to these
terms and conditions of sale and shipment, whether oral or written,
incorporated into Buyer's order or other communications are
binding upon the Company unless specifically agreed to by the
Company in writing and signed by an officer of the Company.
Failure of the Company to object to such additions, conflicts or
modifications shall not be construed as a waiver of these terms
and conditions nor an acceptance of any such provisions.
3. GOVERNING LAW
This contract shall be governed by and construed according to the
laws of the state of New Hampshire, U.S.A. The parties agree that
any and all legal proceedings pursuant to this contract shall take
place under the jurisdiction of the courts of the State of New
Hampshire in the judicial district of Strafford County.
4. PENALTY CLAUSES
Penalty clauses of any kind contained in orders, agreements or
any other type of communication are not binding on the Company
unless agreed to by an officer of the Company in writing.
5. WARRANTY
Dover Flexo Electronics, Inc. warrants, to the original Buyer, its'
products to be free of defects in material and workmanship for five
years from date of original shipment. Repairs on products are
warranted for 90 days from date of shipment. During the warranty
period the Company will repair or replace defective products free
of charge if such products are returned with all shipping charges
prepaid and if, upon examination, the product is shown to be
defective. This warranty shall not apply to products damaged by
abuse, neglect, accident, modification, alteration or mis-use.
Normal wear is not warrantied. All repairs and replacements under
the provisions of this warranty shall be made at Dover Flexo Elec-
tronics or at an authorized repair facility. The Company shall not
be liable for expenses incurred to repair or replace defective
products at any other location or by unauthorized persons or
agents. This warranty contains all of the obligations and
warranties of the Company. There are no other warranties, either
expressed or implied. No warranty is given regarding
merchantability or suitability for any particular purpose. The
Company shall not be liable in either equity or law for consequen-
tial damages, losses or expenses incurred by use of or inability to
use its' products or for claims arising from same. No warranty is
given for products of other manufacturers even though the
Company may provide these products with its' own or by
themselves. The provisions of this warranty cannot be changed in
any way by any agent or employee of the Company. Notice of
defects must be received within the warranty period or the
warranty is void. The warranty is void if the serial number tag is
missing or not readable.
6. PAYMENTS
Standard terms of credit are net 30 days from date of shipment,
providing satisfactory credit is established with the Company.
Amounts past due are subject to a service charge of 1.5% per
month or portion thereof or 18% per annum. The Company
reserves the right to submit any unpaid late invoices to a third
party for collection and Buyer shall pay all reasonable costs of
such collection in addition to the invoice amount. All quoted prices
and payments shall be in U.S. Dollars. If the Company judges that
the financial condition or payment practices of the Buyer does not
justify shipment under the standard terms or the terms originally
specified, the Company may require full or partial payment in ad-
vance or upon delivery. The Company reserves the right to make
collection on any terms approved in writing by the Company's
Finance Department. Each shipment shall be considered a
separate and independent transaction and payment therefore shall
be made accordingly. If the work covered by the purchase order is
delayed by the Buyer, upon demand by Company payments shall
be made on the purchase price based upon percentage of
completion.
7. TAXES
Any tax, duty, custom, fee or any other charge of any nature
whatsoever imposed by any governmental authority on or
measured by any transaction between the Company and the Buyer
shall be paid by the Buyer in addition to the prices quoted or
invoiced.
8. RETURNS
Written authorization (MRA) must be obtained from the Company's
factory before returning any material for which the original Buyer
expects credit, exchange, or repairs. Material returned for credit
must be unused, received back within 30 days of original ship date
and shall be subject to a re-stocking charge of 15%. Special
Product Requests (SPRs), product manufactured specially to
customer specifications, and non-DFE product purchased on
customer behalf shall not be returnable for any reason. All material
returned, for whatever reason, shall be sent with all freight charges
prepaid by the Buyer.
9. SHIPPING METHOD AND CHARGES
All prices quoted are EXW the Company's factory. The Company
shall select the freight carrier, method and routing. Shipping
charges are prepaid and added to the invoice of Buyers with
approved credit, however the Company reserves the right to ship
freight-collect if it prefers. Shipping charges will include a charge
for packaging. Company will pay standard ground freight charges
for items being returned to Buyer which are repaired or replaced
under the Warranty. Claims of items missing from a shipment must
be received, in writing, within 30 days of original shipment
10. CANCELLATION, CHANGES, RESCHEDULING
Special Product Requests (SPRs), product manufactured specially
to customer specifications, and non-DFE product purchased on
customer behalf shall not be returnable for any reason. Buyer will
be subject to a 15% fee for any standard item on order with the
Company which is cancelled by the Buyer. A one-time hold on any
item ordered from the Company shall be allowed for a maximum of
30 days. After 30 days, or upon notice of a second hold, Company
shall have the right to cancel the order and issue the appropriate
cancellation charges which shall be paid by Buyer. Items held for
the Buyer shall be at the risk and expense of the Buyer unless
otherwise agreed upon in writing. Company reserves the right to
dispose of cancelled material as it sees fit without any obligation
to Buyer. If Buyer makes, or causes to make, any change to an
order the Company reserves the right to change the price
accordingly.
11. PRICES
Prices published in price lists, catalogs or elsewhere are subject
to change without notice and without obligation. Written quoted
prices are valid for thirty days only.
12. EXPORT SHIPMENTS
Payment for shipments to countries other than the U.S.A. and
Canada or to authorized distributors shall be secured by cash in
advance or an irrevocable credit instrument approved by an officer
of the Company. An additional charge will apply to any letter of
credit. There will also be an extra charge for packaging and
documentation.
13. CONDITION OF EQUIPMENT
Buyer shall keep products in good repair and shall be responsible
for same until the full purchase price has been paid.
14. OWNERSHIP
Products sold are to remain the property of the Company until full
payment of the purchase price is made.
Rev.10 10/15/19

©2020 DOVER FLEXO ELECTRONICS, INC. DOC 801-2573
ALL RIGHTS RESERVED PRINTED IN USA
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