DIGEL HEAT RD-390-A Product guide

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Disclaimer
DIGEL HEAT makes no representations or warranties with respect to this manual and, to
the extent permitted by law, limits its liability for breach of any implied warranty to the
substitution of this manual for any other. In addition, DIGEL HEAT reserves the right to
revise this publication at any time without notice to any party.
The information provided in this documentation includes general descriptions and/or
technical characteristics of the performance of the products described herein. This
documentation cannot serve as a proper evaluation of the suitability or reliability of
the products for any specic application by any user and should not be relied upon as
a substitute for such evaluation. It is the responsibility of each such user or installer
to conduct an adequate and complete risk assessment, evaluation and testing of the
products with respect to their particular specic application. Neither DIGEL HEAT nor
any of its aliates or subsidiaries shall be held responsible or liable for any misuse of
the information contained herein. If you have any suggestions for improvements or
additions, or if you have noticed any errors in this publication, please notify us.
All pertinent state, regional and local safety regulations must be observed at all times
when installing and using this product. For safety reasons and to ensure compliance
with documented system data, only the manufacturer is authorized to perform repairs
on components.
Failure to follow this information may result in injury or damage to the equipment.
Copyright © 2022 DIGEL HEAT
All rights reserved. No part of this publication may be reproduced, processed, or
transmitted in any form, including photocopying, recording, or any other electronic
or mechanical process, without the written permission of the publisher. Requests for
permission must be made in writing to the publisher at the address below and should be
marked „Attn: Permission Coordinator“.
Digel Sticktech GmbH & Co. KG
Hermann-Burkhardt-Str. 7
72793 Pfullingen, Germany

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Special note
The appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Children must not play with the appliance.
Cleaning and user maintenance must not be carried out by children without supervision.
If the infrared heater is mounted in an inaccessible location (>2.10m above the  oor)
such as on the ceiling, the above does not apply.
Do not cover the device!
In the event of damage or replacement, the power supply cable may only be replaced
by a specialist technician authorized by the manufacturer using the original spare part.
Attach the device as described in chapter “Installation/Preparation”.
Operation
1. General note
The chapters “Special notes” and “Operation” are intended for the device user and the
specialist technician.
Read these instructions carefully before use and keep them. If
necessary, pass the instructions on to a subsequent user.
1.0 Safety instructions
1.1 Structure of the safety instructions
SIGNAL WORD Type of danger
Here are possible consequences of not following the safety instruction.
»» Here are measures to avert the danger.

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1.2 Symbols, type of danger
Symbol Type of danger
Violation
Burn (burn, scald)
1.3 Signal words
SIGNAL WORD Meaning
Instructions which, if not followed, will result in serious injury or death.
Instructions which, if not followed, will result in serious injury or death.
Notes which, if not followed, may result in moderate or minor injury.
1.4 Other markings in this documentation
Symbol Meaning
General notes are marked with the adjacent symbol. Read the notes carefully!
Property damage
(equipment, consequential and environmental damage)
Device disposal
>> This icon shows you that you need to do something. The required actions are
described step by step.
1.5 Notes on the device
Symbol Meaning
Do not cover the device!
CAUTION Only mount on the ceiling!
DANGER Instructions which, if not followed, will result in serious injury or death.

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1.6 Units of measurement
Unless otherwise stated, all dimensions are in centimeters.
2. Safety
2.1 Intended use
The device is designed for heating cold zones in living and working areas, as well as in cashier areas
or o ces. The device is intended for use in domestic and commercial environments that need to be
heated. It can be safely operated by untrained persons. In non-domestic environments, e.g. small
businesses, the unit can also be used, provided it is used in the same manner.
Any other use or use beyond the scope of this manual is considered improper use. Intended use also
includes observing these instructions and the instructions for the accessories used.
2.2 General safety instructions
WARNING Injury
The appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children must not play with the appliance. Cleaning and user maintenance
must not be carried out by children without supervision.
WARNING Injury
If a device component is damaged or there is a malfunction, do not operate the device.
CAUTION Burning
Do not operate the device...
- in rooms that are at risk of  re or explosion due to chemicals, dust, gases or vapors.
- in the immediate vicinity of pipelines or containers that carry or contain  ammable or
explosive substances.

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CAUTION Burning
• Only operate the device under supervision.
• Operate the device via remote or automatic switch-on by upstream components, e.g. room
temperature controller, timer.
CAUTION Burning
If the surface of the heater shows signs of damage, you must no longer operate the device.
CAUTION: Do not cover the device!
2.3 General notes
• We guarantee proper function and operational safety only if the original accessories and
spare parts intended for the device are used.
• Keep pointed objects away from the device.
• Do not fasten the device to the  oor with screws or nails.
• Do not operate the device in bathrooms or similarly damp rooms.
• Do not operate the device outdoors.
• Do not transport the device by the power supply cable.
2.4 Test mark
See nameplate on the device.
3. Device description
Grid ceiling heating is used for heating cold zones in o ces, living rooms and workrooms..

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4. Settings
Material damage
Check the device carefully for damage before use!
Observe the type plate. The speci ed voltage must match the mains
voltage.
During initial start-up, there may be a temporary development of
odors.
5. Cleaning, care and maintenance
• Disconnect the device from the power supply before cleaning.
• Clean the device only when it has cooled down.
• You must not wash or dry clean the device.
• Do not use corrosive cleaning agents.
6. Troubleshooting
Problem Cause Solution
The device does not get warm. No voltage is applied. Check whether the mains connection
has been made correctly. Check the
circuit breaker and the fuse in the house
installation.
If you cannot correct the cause, please call your point of sale.

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7. Technical data
7.1 Data table
Electrical data Unit RD-390-A RD-390-B
Connected load Watt 420 420
Power connection 1/N/PE ~ 230 V 50Hz
Dimension
Lenght cm 61,5 59,5
Widht cm 61,5 59,5
Area m² 0,38 0,35
Versions (IP)
Schutzart IP20 IP20
Feature
Personal protection switch
(Ground fault circuit interrupter)
NO NO
Customer service and warranty
Accessibility
Should a malfunction ever occur with one of our products, we will of course be at your side with help
and advice.
Digel Sticktech GmbH u. Co. KG
Hermann-Burkhardt-Str. 7
72793 Pfullingen
Tel. 07121 - 97 - 676 80
Fax. 07121 - 78 131
inf[email protected]
You can reach our customer service by phone Monday through Friday from 8:00 am to 4:00 pm.

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Warranty conditions
These warranty conditions govern additional warranty services provided by us to the end customer.
They are in addition to the customer’s statutory warranty claims. The statutory warranty claims
against other contractual partners are not affected. These warranty conditions shall only apply to
such devices which are purchased by the end customer in the Federal Republic of Germany as new
devices. A warranty contract does not come into existence insofar as the end customer acquires a
used device or a new device on his part from another end customer
Content and scope of the warranty
The warranty service is provided if a manufacturing and/or material defect occurs in our equipment
within the warranty period. However, the warranty does not cover services for such devices on
which faults, damages or defects occur due to chemical or electrochemical effects, faulty set-up
or installation as well as improper adjustment, operation or improper claim or use. Also excluded
are services due to insucient or neglected maintenance, weather inuences or other natural
phenomena. The warranty is void if the device has been repaired, tampered with or modied
by persons not authorized by us. The warranty service includes the careful inspection of the
device, whereby it is rst determined whether a warranty claim exists. In the event of a warranty
claim, we alone shall decide how the fault is to be rectied. We are free to have the device
repaired or to carry out the repair ourselves. Any replaced parts become our property. For the
duration and scope of the warranty, we shall bear all material and assembly costs. Insofar as the
customer has received services due to the warranty case on the basis of legal warranty claims
against other contractual partners, an obligation to perform on our part shall not apply. Insofar
as a warranty service is provided, we assume no liability for damage to a device due to theft,
re, riot or similar causes. In addition to the warranty services promised above, the end customer
may not make any claims under this warranty for indirect or consequential damage caused by the
device, in particular for compensation for damage occurring outside the device. Legal claims of the
customer against us or against third parties remain unaffected.
Warranty period
For devices used in private households, the warranty period is 60 months; otherwise (for example, if
the devices are used in commercial, craft or industrial operations), the warranty period is 60 months.
The warranty period for each device begins when the device is handed over to the customer who uses
the device for the rst time. Warranty services do not lead to an extension of the warranty period.
The warranty service provided does not initiate a new warranty period. This applies to all warranty
services provided, in particular for any spare parts installed or for the replacement delivery of a new
device.

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Making use of the warranty
Warranty claims must be submitted to us before the warranty period expires, within two weeks after
the defect has been detected. Details of the defect, the device and the time of discovery must be
provided. The invoice or other dated proof of purchase must be enclosed as proof of warranty. If the
aforementioned information or documents are missing, there is no warranty claim.
Warranty for equipment purchased in Germany but used outside Germany
We are not obliged to provide warranty services outside the Federal Republic of Germany. In the event
of malfunctions of a device used abroad, it must be sent to the customer service in Germany at the
risk and expense of the customer, if necessary. The return shipment shall also be at the risk and
expense of the customer. Any legal claims of the customer against us or against third parties shall
also remain unaffected in this case.
Devices purchased outside Germany
This warranty does not apply to devices purchased outside Germany. The respective legal regulations
and, if applicable, the delivery conditions of the national company or the importer apply.

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Environment and recycling
Disposal of transport and sales packaging material
To ensure that your device arrives undamaged, we have packed it carefully. Please help to protect the
environment and dispose of the packaging material of the device properly. Together with wholesalers
and specialist trades / retailers in Germany, we are participating in an effective take-back and
disposal concept for the environmentally friendly reprocessing of packaging. Leave the transport
packaging to the specialist tradesman or the specialist trade. Dispose of sales packaging via one of
the dual systems in Germany.
Disposal of old equipment in Germany
Equipment disposal
WEEE-Reg.-Nr.: DE 63054412
ARA-Lizenz-Nr.: 97146
Devices marked with this symbol must not be disposed of with household waste. As the manufacturer,
we ensure environmentally compatible treatment and recycling of the old devices as part of our
product responsibility. For further information on collection and disposal, please contact your
local authority or your specialist dealer. Already during the development of new appliances, we pay
attention to a high recyclability of the materials. Via the take-back system, high recycling rates of the
materials are achieved in order to relieve land lls and the environment. In this way, we jointly make an
important contribution to environmental protection.
Disposal outside Germany
Dispose of this device properly and professionally in accordance with the locally applicable
regulations and laws.
Digel Sticktech GmbH & Co. KG
72793 Pfullingen
Germany
Tel. +49 7121 - 976 76 80
E-Mail: inf[email protected]
Web: www.digel-heat.de