ElectrIQ EPPH5W User manual

USER MANUAL
ULTRASLIM PAINTABLE 550 WATT
PANEL HEATER WITH SMART APP
EPPH5W
Thank you for choosing electriQ
Please read the manual before using this heater
and keep it safe for future reference.
Visit our page www.electriQ.co.uk for our entire product range
THIS PRODUCT IS ONLY SUITABLE FOR WELL INSULATED SPACES OR
OCCASIONAL USE.

2
CONTENTS
SAFETY INSTRUCTIONS
3
PRODUCT OVERVIEW
6
INSTALLATION
5
OPERATION
7
SETTING UP THE APP
8
USING THE APP
13
CLEANING AND MAINTENANCE
18
TROUBLESHOOTING
18
TECHNICAL SPECIFICATIONS
19
SUPPORT
19
PRODUCT FICHE
20

3
SAFETY INSTRUCTIONS
IMPORTANT
•Carefully read the instructions before operating the unit
•This appliance is for indoor use only.
•Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed
outlet.
•Installation must be in accordance with regulations of the country where the
unit is used.
•If you are in any doubt about the suitability of your electrical supply have it
checked and, if necessary, modified by a qualified electrician.
•This heater has been tested and is safe to use. However, as with any electrical
appliance use it with care.
•Disconnect the power from the unit before dismantling, assembling or
cleaning.
•Avoid touching any moving parts within the appliance.
•Never insert fingers, pencils or any other objects though the guard.
•This appliance can be used by Children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved.
•Children shall not play with the appliance.
•Cleaning and user maintenance shall not be carried out by children.
•Children aged from 3 years and less than 8 years shall only switch on/off the
appliance provided that it has been placed or installed in its intended normal
operating position and they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved.
•Children aged from 3 years and less than 8 years shall not plug in, regulate,
or clean the appliance or perform user maintenance.
•Children under 3 years should be kept away unless continuously supervised.
•Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
•Do not clean the unit by spraying it or immersing it in water.
•Never connect the unit to an electrical outlet using an extension cord. If an
outlet is not available, one should be installed by a qualified electrician.
•Never operate this appliance if the unit, cord or plug is damaged. Ensure the
power cord is not stretched, exposed to sharp object/edges, or routed under
the unit.
•Any service other than regular cleaning should be performed by an authorised
service representative. Failure to comply could result in a voided warranty.

4
•Never use the plug as a switch to start and turn off the heater. Use the
provided power button located on the control panel.
•Do not use an external timer.
•Do not cover the appliance, or place items close to the unit which may restrict
airflow, as this may present a fire risk.
•The heater must not be located immediately below a socket outlet.
•Always place the unit on a dry and stable surface. Do not move or tilt the unit.
•Avoid keeping the unit in direct sunlight for a long period of time.
•The heater is designed to be used at temperatures above -20°C. If it is
exposed to temperatures below this, it must be allowed to warm above this
level before operation.
•Do not attempt to repair, disassemble or modify the appliance. This unit
contains no user-serviceable parts.
•Always unplug or disconnect the appliance from the mains power supply
when not in use, or when moving or cleaning it. Do not pull the cord to unplug
the heater.
•Keep the heater clean. Do not allow any object to enter the ventilation or
exhaust opening as this may cause electric shock, fire, or damage to the
heater.
•Do not use the appliance for anything other than its intended use. It is
designed for domestic indoor use only.
•There may be a trace of odour during the first few minutes of initial use, or
after a period of storage. This is normal and will quickly disappear.
•This appliance has hot and arching or sparking parts inside. Do not use it in
areas where gasoline, paint, or any flammable liquids are used or stored.
•This appliance is not intended for use in bathrooms, laundry areas and similar
humid locations. Never locate this appliance where it may fall into a bathtub
or otherwise become exposed to water.
•The remote contains a lithium battery, keep out of reach of small children.
Seek Medical advice if swallowed.
•To prevent battery leakage: Remove the battery from the remote if exhausted
or before long periods of storage.
•WARNING: To reduce the risk of fire or electrical shock, DO NOT use this
appliance with any solid-state Speed Control Device or any variable speed
controllers.
ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS
•Do not cover or restrict the airflow. Do not use in dusty environment.
•For safety and maximum performance, the minimum distance from a wall or
objects should be 50cm.

5
WALL MOUNTING INSTRUCTIONS
Unpack your heater, do not use a sharp object as this may damage the heater.
Mark the positions of the four holes to be drilled on the wall.
(Install the heater at a minimum of 20cm above the floor.)
Use a spirit level to ensure that all the holes are level.
Drill the 4 holes with a suitable drill bit for the type of
wall.
Insert the plastic wall fittings into the holes.
Hold the heater in position against the wall fittings
inserted in the previous step.
Screw the heater into position through the plastic
fittings, ensuring that the heater is secure and in
the correct position.
Put the caps onto the head of each screw.

6
FREE STANDING
Secure the provided feet to the base of the heater using the screws provided.
CONTROL PANEL
Check the heater to be sure it is not damaged.
Standby
WIFI/ Temperature
Set
Display
Temperature Up
Temperature Down
Child Lock

7
OPERATION
Connect the power and turn on using the switch on the side of product.
Press the standby button once and the "ON" indicator on the LCD screen will
illuminate, the unit will now be powered ON set to the default desired room temperature
of 25°C.
SETTING THE DESIRED TEMPERATURE
Press the SET button and the temperature setting indicator will flash, then use the
temperature UP and DOWN buttons to adjust the temperature.
Three seconds after the temperature has been changed, the temperature will be
automatically saved.
TIMER
The inbuilt timer will allow you to set the unit to turn on or turn off after a set period of
time, please note only one timer can be used at any time.
ON TIMER –The timer will turn on the unit automatically after the time set has
elapsed.
1. While in standby, press the SET button twice to activate the timer.
2. Adjust the duration using the UP and DOWN buttons
3. Press the POWER button before the time has elapsed and the unit will turn on
as normal and the timer will be cancelled
OFF TIMER –The timer will turn off the unit automatically after the time set has
elapsed.
1. While the unit is operating, repeatedly press the timer button to set the
duration
2. Once the set time has elapsed, the unit will turn off automatically.
3. Press the POWER button before the time has elapsed, the timer will be
cancelled and the unit will turn off.
CHILD LOCK
Hold the child lock button for 3 seconds, and the "Child Lock Icon" on the LCD
screen will be lit, the buttons on the appliance are deactivated.
To exit child lock, hold the child lock button again for 3 seconds.

8
CONNECTING THE APPLIANCE TO WIFI
DOWNLOAD THE APP TO YOUR PHONE
Download the” TUYA SMART” app, from your chosen app store, using the QR codes
below, or by searching for the app in your chosen store.
Android IOS
MODES AVAILABLE FOR SETUP
The heater has two different setup modes, Quick Connection and AP (Access Point).
The quick connection is a quick and simple way to set the unit up. The AP connection
uses a direct local WiFi connection between your phone and the heater to upload the
network details.
To turn the WiFi on press and hold the SET button for 5 seconds until the heater
bleeps. The WiFi symbol will flash quickly to indicate the unit is in quick connection
mode
Please ensure your device is in the correct WiFi connection mode for the connection
type you are attempting, the flashing WiFi indicator on your heater will indicate this.
Connection Type
Frequency of Flashes
Quick Connection
Flashes twice per second
AP (Access Point)
Flashes once per second
CHANGING BETWEEN CONNECTION TYPES
If the connection has failed then need change to slowly flash state. When the WIFI
indicator is flashing at speed, press and hold the SET button again for 5 seconds and
the WIFI indicator will begin to slowly flash.

9
REGISTER THE APP
2. Read the Privacy policy and
press the Agree Button.
3. Enter your email address or
phone number and press
continue to register.
4. A verification code will be
sent by the method selected
in step 3. Enter the code into
the app.
2. The app is now registered.
It will automatically log you
in following registration.
5. Type in the password you
would like to create. This
needs to be 6-20 characters,
with letters and numbers.
1. Press on the register button
at the bottom of the screen.

10
SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed so it can work with a large number of compatible smart devices
within your home. It can also be set up to work with multiple devices within different
houses as such during the setup process, the app requires that different areas are
created and named to allow easy management of all your devices. When new devices
are added, they are assigned to one of the rooms you have created.
CREATING ROOMS
1. Press on the ADD HOME
button.
3. Type in a name for your
home,
4. Press on the location button
to select the location of your
home. (See SETTING
YOUR LOCATION below)
5. New rooms can be added
by pressing the ADD
ANOTHER ROOM option at
the bottom. (See ADD
ANOTHER ROOM below)
6. Untick any rooms that are
not required on the app.
7. Press DONE in the top right
corner.
SETTING YOUR LOCATION
Use your finger to
move the orange
HOME symbol.
When the symbol is
in the approximate
location of your
home, press the
confirm button in
the top right corner.
Location details
allows the app to
be set up later to
respond to weather
conditions in your
area.
ADD ANOTHER ROOM
Type in the
name of the
room, and
press Done in
the top right
corner

11
CONNECTING USING THE QUICK CONNECTION METHOD
Before initiating the connection, make sure the WiFi indicator is flashing twice per
second. If not follow the instructions for changing the connection mode. Also ensure
your phone is connected to the WiFi network. (We advise turning mobile data off during
setup)
2. Select the type of device
as “Heater” within the Home
Appliance tab.
3. Press on the orange button at
the bottom of the screen.
4. Enter your Wi-Fi password
and press confirm.
5. This will then transfer the
settings to the heater. Wait for
this to complete. If this fails,
retry.
1. Open app and press “+” to
add device, or use the add
device button

12
CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the WiFi
Indicator flashing once per second. If not follow the instructions for changing the
WiFi connection mode. Also ensure your phone is connected to the WiFi network.
(We advise turning mobile data off during setup)
1. Open app and press “+” to
add device, or use the add
device button
2. Select the type of device
as “Heater” within the Home
Appliance tab.
3. Press on the AP mode
button in the top right of the
screen.
4. Ensure the WiFi indicator on
the heater is slowly flashing
(once per second), then
press on the orange button
at the bottom of the screen
to confirm
5. Enter your WiFi password
and press confirm.
6. Go to network settings in your
phone and connect to the
“SmartLife xxx” connection.
There is no password to
enter. Then return back to the
app to complete setup.
This will then transfer the settings to the heater.
Once the connection process has completed, go back to the network settings on your phone to ensure
your phone has reconnected to your WiFi router.

13
CONTROLLING YOUR APPLIANCE THROUGH THE APP
THE HOME SCREEN
NOTE: Due to continuous development of the app, the layout and available features may be subject to change.
Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or
off, or to enter the device screen to make other changes.
Smart Scene: Allows you
to program intelligent
behaviour based on the
internal and external
environment
Add Device: Add a device
to the app, and go through
the setup process.
Profile: Provides the
option for changing
settings,
Name of Heater: Press to
enter the Device Screen
Home: Return to home
screen from the Smart
Scene and Profile screens
Voice Control: Press to
give verbal instructions for
operation.

14
DEVICE SCREEN
The device screen is the main control screen for the heater, providing access to the controls to amend
the functions and settings.
Edit Name: Use to
change the name of the
heater
Back: Returns to the
Home Screen
Power: Use to turn
the unit on or off.
Device Name
Desired
Temperature:
Displays what has
been set as the
target room
temperature.
Decrease Desired
Temperature
Temperature range
15-35C
Increase Desired
Temperature
Temperature range
15-35C
Current
Temperature:
Displays what the
current temperature
is.
CHILD LOCK:
Use to lock the
controls on the
heater.
WEEKLY TIMER:
Use to program the
heater to change
the operation and
desired
temperature
throughout the
week.

15
SMART SCENES
Smart Scenes is a powerful tool providing the option to customize the operation of the air heater
based both on conditions within the room and outside influences. This gives the user the option of
specifying much more intelligent actions. These are split into two categories Scene and
Automation.
SCENE
Scene allows for a one touch button to be added to the Home Screen. The button can be used to
change a number of settings in one go, and can change all the settings within the unit. A number
of scenes can easily be setup, allowing the user to easily change between a number of preset
configurations.
Below is an example of how to set up a scene:
3. Press the Pen next to
“Please Enter Scene Name” to
input the name for your Scene
Show on Dashboard: Leave
this on if you require the scene
to be displayed as a button on
the Home Screen
Press the Red Plus to add the
action required. Then select
the heater from the list of
devices.
4. Chose the function, set the
value for the function, and
then press the back button in
the top right corner, to return
to the previous screen.
6. Once all the functions required have been added, press the Save button in the top right corner to
finalize and save your new Scene. It will then be saved to the home screen
1. Press on the
Smart tab at the
bottom of the
Home screen
2. Press on the Plus in the top right corner or
on Add Scenario to add a smart scene.

16
AUTOMATION
Automation allows an automatic action to be set up for the device. This can be triggered by the
Time, and a range of other influences, depending what other TUYA enabled devices you have on
the network.
1. Press on the Scene tab at
the bottom of the Home
screen
2. Press on the Automation
tab at the top of the screen.
3. Press on the + at the top of
the screen or press on Add
Automatic Action
4. Setup is very similar to the scene
setup on the previous page, and
includes an extra section for
specifying a trigger for the scene to
start.
Press the Pen next to “Please Enter
Scene Name” to input the name for
your Scene
Press the Red Plus next to “When
any condition is satisfied” to add the
trigger
Press the Red Plus next to “Execute
following actions” to add the action
required. Then select the heater
from the list of devices.
6. Chose the function,
set the value for the
function, and then press
the back button in the
top right corner, to
return to the previous
screen.
5. Select the condition when the
automation should start. A
number of triggers can be
combined.
7. Once all the functions required have been
added, press the Save button in the top right
corner to finalize and save your new scene.
The automation is now set up, it can be turned on
and off using the toggle on the home page.

17
PROFILE TAB
The profile tab gives you the option to edit both
your detail, and use the added features of the
unit.
HOME MANAGEMENT
Home Management proves options for managing
your TUYA account, giving options such as
adding a home, adding and removing rooms, and
sharing devices with family.
MESSAGE CENTRE
View notifications from devices, if alarms are set
up (dependent on device)
HELP CENTRE
Provides assistance using the features provided
within the app
MORE SERVICES
This allows the unit to be integrated with your
favorite home automation hardware such as
Google Home and the Amazon Echo.
CONNECTION TROUBLESHOOTING
1. Check whether the device is powered on and is in the correct WiFi connection
mode, if not please refer to the CHANGING BETWEEN CONNECTION MODES
section.
2. Ensure the WiFi password has been entered into the app correctly (Case
sensitive)
3. Check that the phone is connected to the WiFi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz WiFi networks are
not supported), and that there is a strong WiFi signal to the item.
5. If your router is dual band, ensure that the 2.4ghz network has a different network
name (SSID). Further advice on changing router settings will be available from
your Internet service provider / Router manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and
authorisation type should be set to AES
7. Try using the alternative connection method. i.e. If connection is failing when
attempting to connect through CF mode, try AP mode.

18
CLEANING AND MAINTENANCE
ATTENTION: Please shut off the unit and unplug from the mains before cleaning or
performing any maintenance.
CLEANING THE SURFACE
•Clean the heater with a duster or a soft wet cloth.
Do not use chemical solvents (such as benzene, alcohol or gasoline) as they may
cause irreversible damage. Make sure no water enters the control panel or gaps in the
casing.
•Do not run the unit until completely dry.
•Place the heater in its original box or cover to protect it from dust when not in use.
•Store it in a cool dry place.
TROUBLESHOOTING
Do not repair or disassemble the unit by yourself, unauthorized repair attempts will
invalidate the warranty and may cause bodily harm.
Issue
Possible Reason
Solution
No power
1. Power cord is unconnected
2. There is no power from socket
3. The power switch on the rear of the unit
is turned off.
1. Connect the power cord
2. Check socket is turned on
3. Ensure the power switch on
the rear of the unit is in the on
position
Odour
emission
from unit
1. New unit. When the unit is used for the
first time the fan motor may produce and
odour which will dissipate within a week of
use
1. No action required
Strong
vibrations
and noise
1. Unit is not placed on a flat surface
2. Unit may be damaged
1. Place on a flat surface. May
put an anti-vibration mat
underneath
2. If the heater is damaged
discontinue use and contact the
service centre.
If the above solutions do not resolve the problem please contact the service centre.
TECHNICAL DATA
Model no.
EPPH5W
Voltage
220V-240V 550W
Frequency
50 / 60 Hz
Max power
550W
IP Rating
IP20
Product
Dimensions
600X800x10MM

19
electriQ UK SUPPORT
www.electriQ.co.uk/support
Please, for your own convenience, make these simple checks before calling
the service line.
If the unit still fails to operate call: 0871 620 1057 or complete the online
form
1. Is the unit plugged into the mains?
2. Is the fuse OK?
3. Switch the unit off and wait three minutes to see if the issue is resolved.
Restart the unit.
Office hours: 9AM - 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
DECLARATION OF CONFORMITY
Hereby, electriQ declares that this heater follows Directive 2014/53/EU. The full text
of the EU declaration of conformity is available at the following internet address:
https://www.electriQ.co.uk/content/declaration-of-conformity
Disposal: Do not dispose this product as unsorted municipal waste. Collection of such
waste must be handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can
deposit your old electrical products. Customers will be able to take any
old electrical equipment to participating civic amenity sites run by their
local councils. Please remember that this equipment will be further
handled during the recycling process, so please be considerate when
depositing your equipment. Please contact the local council for details of
your local household waste recycling centres.

20
Model Identifier: EPPH5W
Item
Symbol
Value
Unit
Item
Unit
Heat Output
Type of heat input, for electric storage local
space heaters only (select one)
Nominal heat
output
Pnom
0.55
kW
manual heat charge control, with integrated
thermostat
No
Minimal heat
output
Pmin
0
kW
manual heat charge control with room
and/or outdoor temperature feedback
No
Maximum
continuous
heat output
Pmax
0.55
kW
electronic heat charge control with room
and/or outdoor temperature feedback
No
Auxiliary electricity consumption
fan assisted heat output
No
At nominal
heat output
elmax
N/A
kW
Type of heat output/room temperature control
(select one)
At minimum
heat output
elmin
N/A
kW
single stage heat output and no room
temperature control
No
In standby
mode
elSB
1
W
two or more manual stages, no room
temperature control
No
with mechanical thermostat room
temperature control
No
with electronic room temperature control
Yes
with electronic room temperature control
plus day timer
No
with electronic room temperature control
plus week timer
Yes
Other control options (multiple selections
possible)
room temperature control with presence
detection
No
room temperature control, with open
window detection
No
with distance control option
No
with adaptive start control
No
with working time limitation
No
with black bulb sensor
No
Contact
Details
electriQ, Unit J6, Lowfields Business Park, Lowfields Way, Elland,
West Yorkshire, HX5 9DA