Digi ConnectTank User manual

ConnectTank
Getting Started Guide
90001317_E
March 18, 2014

Digi ConnectTank Getting Started Guide
Page 2
© 2014 Digi International Inc.
All rights reserved.
Digi, Digi International, the Digi logo, a Digi International Company, the Digi web site, Digi ConnectTank
are trademarks or registered trademarks of Digi International Inc. in the United States and other countries
worldwide.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not represent a commitment on
the part of Digi International.
Digi provides this document “as is,” without warranty of any kind, either expressed or implied, including, but
not limited to, the implied warranties of tness or merchantability for a particular purpose. Digi may make
improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this
manual at any time.
This product could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes may be incorporated in new editions of the publication.
No part of this document covered by copyright may be reproduced or copied in any form or by any means
graphic, electronic, or mechanical, including photocopying, recording, taping, or information and retrieval
systems without written permission of Digi International.
Disclaimer
Digi International makes no representations or warranties with respect to the contents or use of this manual,
any software drivers or associated application software provided with this product and specically disclaims
any expressed or implied warranties of merchantability or tness for any particular purpose.
Digi International reserves the right to modify or revise all or part of this document, its contents, and any
products described herein at any time without prior notication and shall not be responsible for any loss, cost
or damage, including consequential damage, caused by reliance on these materials.
Digi Technical Support Contact Information
United States: [phone] or [phone]
Other Locations: [phone] or [phone]
EMEA [phone]

Digi ConnectTank Getting Started Guide
Page 3
Safety Notices
1. Please read all instructions before installing and powering the unit. You should keep these instructions in
a safe place for future reference.
2. If the power supply shows signs of damage or malfunction, stop using it immediately, turn off the power
and disconnect the power supply before contacting your supplier for a repair or replacement.
3. Changes or modications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment. Use only the accessories, attachments, and power supplies
provided by the manufacturer – connecting non-approved antennas or power supplies may damage the
unit, cause interference or create an electric shock hazard, and will void the warranty.
4. Do not attempt to repair the product. The unit contains no electronic components that can be serviced or
replaced by the user. Any attempt to service or repair the unit by the user will void the product warranty.
WARNING - EXPLOSION HAZARDS
Digi International products are designed to the highest standards of safety and international standards
compliance for the markets in which they are sold. However, cellular-based products contain radio devices
that require specic consideration. Please take the time to read and understand the following guidance. Digi
International assumes no liability for an end user’s failure to comply with these precautions.
DIGI CONNECTTANK IS SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS
D HAZARDOUS LOCATIONS, OR NONHAZARDOUS LOCATIONS ONLY.
THE UNIT CONTAINS INTERNAL BATTERIES. DO NOT OPEN EQUIPMENT
ENCLOSURE UNLESS THE AREA IS KNOWN TO BE FREE OF IGNITABLE
CONCENTRATIONS.
SUBSTITUTION OF ANY COMPONENT MAY IMPAIR SUITABILITY FOR CLASS
I, DIVISION II.
THIS MODEL UNIT SHALL BE INSTALLED ONLY TO PROCESS TANKS
CONTAINING NON-FLAMMABLE MATERIALS. BATTERY SHALL BE REPLACED
IN UNCLASSIFIED AREA ONLY. BATTERIES MUST ONLY BE CHANGED BY
DIGI or DIGI QUALIFIED TECHNICIAN.

Digi ConnectTank Getting Started Guide
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Table of Contents
Introduction to Digi ConnectTank ���������������������������������������������������������6
Digi ConnectTank Hardware Setup��������������������������������������������������������8
Digi ConnectTank Hardware Summary ........................................................................................8
Digi ConnectTank Device Installation ..........................................................................................9
Digi ConnectTank SIM Card Installation ......................................................................................9
Digi ConnectTank Wake-up Using Magnet ...................................................................................9
Digi ConnectTank Registration to Cellular Network..................................................................... 10
Uploading Digi ConnectTank Device Information to Device Cloud ............................................... 10
Digi ConnectTank Wake-up and Sleep Operation........................................................................ 11
Digi ConnectTank Management and Conguration�����������������������������12
Adding Digi ConnectTank to Device Cloud ................................................................................ 12
Digi ConnectTank Device Conguration Using Device Cloud ........................................................ 15
Digi ConnectTank Firmware Update����������������������������������������������������23
Digi ConnectTank Firmware Update Sequence ........................................................................... 23
Digi ConnectTank Online Firmware Update ............................................................................... 23
Digi ConnectTank Ofine Firmware Update................................................................................ 25
Verifying the Digi ConnectTank Firmware Update Version ........................................................... 26
Digi ConnectTank Specications and Certications ����������������������������27
Digi ConnectTank Hardware Specications ................................................................................ 27
Digi ConnectTank RF Exposure Statement ................................................................................. 28
Digi ConnectTank FCC Certications and Regulatory Information ................................................ 28
Important Digi ConnectTank Safety Information ...................................................................... 29
Digi ConnectTank Troubleshooting �����������������������������������������������������30
Digi ConnectTank Troubleshooting Resources ............................................................................ 30
Digi ConnectTank System Status LED ....................................................................................... 31
Digi ConnectTank Network Activation Troubleshooting .............................................................. 32
Digi ConnectTank Conguration Troubleshooting ..................................................................... 32

Digi ConnectTank Getting Started Guide
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Digi ConnectTank Maintenance �����������������������������������������������������������33
Appendix A: Digi ConnectTank Factory Default 34
Appendix B: Digi ConnectTank Attribute Names 35
Appendix C: Digi ConnectTank Model Specications 38