Digi Connect Tank User manual

Getting Started Guide
Digi Connect®Tank

Digi Connect Tank Getting Started Guide
(Part number 90001317 G)
Disclaimers
Information in this document is subject to change without notice and does not represent a commitment on
the part of Digi International. Digi provides this document “as is,” without warranty of any kind, expressed
or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular
purpose. Digi may make improvements and/or changes in this manual or in the product(s) and/or the
program(s) described in this manual at any time.
Trademarks and copyright
Device Cloud by Etherios, Digi, Digi Connect Tank, Digi International, and the Digi logo are trademarks or
registered trademarks in the United States and other countries worldwide. All other trademarks mentioned
in this document are the property of their respective owners.
© 2015 Digi International. All rights reserved.
Revision Date Description
A July 2013 Baseline release of the document.
B September 2013 Updated the guides to reflect the changes in LED sequence.
C November 2013 Updated pages 7 and10.
D March 2014 Updated the entire document for Digi ConnectTank Phase 2 updates.
E March 2014 Add the Changing APN for Digi ConnectTank UMTS Models section.
F August 2014 Revised to include the following: corrected procedure for uploading firmware
over-the-air; added a procedure for configuring the cellular APN for Device
Cloud via SMS; incorporated miscellaneous formatting and editorial
corrections.
G February 2015 Added safety and required tool information. Updated certifications and added
conformity to UL / cUL standards. Added ATEX special conditions for safe use.

Digi Connect Tank Getting Started Guide 3
Customer support
If you need assistance, contact technical support:
Telephone (8:00 am - 5:00 pm—U.S. Central Time):
866.765.9885 toll-free U.S.A. & Canada
801.765.9885 Worldwide
Fax: [phone]
Online: www.digi.com/support
Email: [email protected]
Mail:
Digi International
11001 Bren Road East
Minnetonka, MN 55343
USA

Digi Connect Tank Getting Started Guide 4
Contents
Safety notices and certifications
Warning—explosion hazards 6
Certifications 7
RF exposure statement 7
FCC certifications and regulatory information 7
Radio frequency interface (RFI) (FCC 15.105) 7
Labeling requirements (FCC 15.19) 7
Modifications (FCC 15.21) 8
CE certifications (Europe only) 8
UL / cUL conformity 8
Essential health and safety requirements 8
Digi Connect Tank, special conditions for safe use - (ATEX) 9
Applicability 9
ATEX product marking 9
Explanation of the ATEX product marking 10
About Digi Connect Tank
Digi Connect Tank models and specifications 11
Digi Connect Tank features 12
Digi Connect Tank specifications and certifications 13
Digi Connect Tank wake-up and sleep cycles 15
Setting up Digi Connect Tank hardware
Assemble Digi Connect Tank 17
Required tools 17
Assembly instructions 17
Ensure good network coverage for cellular and GPS antennas 17
Wake up Connect Tank 17
Wake up Connect Tank using the wake-up button 18
Wake up Connect Tank using the magnet 18
Configure wake-up for data acquisition and reporting 18
Register Digi Connect Tank on a cellular network 19
Register Digi Connect Tank with Device Cloud 20
Replace the battery 20
Digi Connect Tank data upload methods 20

Digi Connect Tank Getting Started Guide 5
Managing Digi Connect Tank with Device Cloud
Create a Device Cloud account 21
Add a Digi Connect Tank to Device Cloud 22
Configuring Digi Connect Tank with Device Cloud 23
Configure alarm options 23
Configure cellular options 23
Configure Device Cloud options 24
Configure device options 25
Schedule configuration changes 25
Configure a Digi Connect Tank with SMS and limited data 26
View Connect Tank sensor data 26
Connect Tank configuration options 27
Alarm options 27
Cellular options 28
Device Cloud options 28
Device options 28
Connect Tank data streams channel attributes 30
Digi Connect Tank factory defaults 34
Updating Digi Connect Tank firmware
Update both cellular module and microcontroller firmware 36
Update firmware for an online device using Device Cloud 36
Update firmware for an offline device using Device Cloud 37
Use SMS to request a connection for updating firmware 37
Verify Digi Connect Tank firmware version 38
View the microcontroller firmware version 38
View the cellular firmware version 38
Query the device for firmware versions 38
Troubleshooting
Troubleshooting resources 39
Digi Connect Tank status LEDs 40
Troubleshoot network activation 41
Troubleshoot configuration issues 41
Change the Access Point Network (APN) 41
Get system information from an offline device 43
Get configuration settings from an offline device 44
Get configuration and system information from an offline device 44

Digi Connect Tank Getting Started Guide 6
Safety notices and certifications
Read all instructions before installing and powering the unit and keep these instructions in a safe
place for future reference.
If the device shows any signs of damage or malfunction when connecting the battery, remove the
battery connection immediately and contact your supplier for repair or replacement.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment. Use only the accessories and battery
provided by the manufacturer; connecting non-approved accessories and batteries may damage
the unit.
Do not attempt to repair the product. Any attempt to service or repair the unit by the user will
void the product warranty.
Digi Connect Tank must be maintained by Digi or a Digi qualified technician only. Always use the
designated battery, model number 76000912, from Digi. You must remove the unit from the
installation or unclassified hazard location before opening the enclosure due to the risk of screws
or batteries falling into the storage tank.
Warning—explosion hazards
Digi products are designed to the highest standards of safety and international standards
compliance for the markets in which they are sold. However, cellular-based products contain
radio devices that require specific consideration. Read and understand the following warnings
and cautions. Digi International assumes no liability for failure to comply with these precautions.
In this manual, WARNING Indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
WARNING! Digi Connect Tank is suitable for use in UL/cUL Class 1, Division 2, Group D hazardous
locations or non-hazardous locations only.

Certifications
Digi Connect Tank Getting Started Guide 7
WARNING! Substitution of any component may impair suitability for Class I, Division II.
WARNING! The Digi Connect Tank unit contains internal batteries. Do not open the unit
enclosure unless the area is known to be free of ignitable concentrations.
WARNING! Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry.
ESD damage occurs when electronic components are improperly handled and can
result in complete or intermittent failures.
Certifications
RF exposure statement
In order to comply with RF exposure limits established in the ANSI C95.1 standards, ensure users
maintain a distance from the product of no less than 20 cm (approximately 7.8 inches).
FCC certifications and regulatory information
Radio frequency interface (RFI) (FCC 15.105)
This device has been tested and found to comply with the limits for Class B digital devices
pursuant to Part 15 Subpart B, of the FCC rules. These limits are designed to provide reasonable
protection against frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, you are encouraged to attempt to correct the interference with one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit from the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
Labeling requirements (FCC 15.19)
This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
If the FCC ID is not visible when the unit is installed inside another device, then the outside of the
device into which the module is installed must also display a label referring to the enclosed
module FCC ID.

UL / cUL conformity
Digi Connect Tank Getting Started Guide 8
Modifications (FCC 15.21)
Changes or modifications to this equipment not expressly approved by Digi may void the user’s
authority to operate this equipment.
CE certifications (Europe only)
Digi Connect Tank complies with European union CE marking requirements.
UL / cUL conformity
Conformity to UL / cUL standards in the United States and Canada is in accordance with the
following:
Essential health and safety requirements
The Digi Connect Tank complies with the essential health and safety requirements provided by
the following standards:
Standard Title Issue Date
ANSI/ISA 12.12.01, 2012 Nonincendive Electrical Equipment for Use in Class I and II,
Division 2 and Class III, Divisions 1 and 2 Hazardous
(Classified) Locations
2012
CAN/CSA C22.2 No. 213-M1987 Non-incendive Electrical Equipment for Use in Class I,
Division 2 Hazardous Locations
1987
UL2054 UL Standard for Safety for Household and Commercial
Batteries
October 29,
2004
UN 38.3 Recommendations on the Transport of Dangerous Goods
Manual of Tests and Criteria
2009
UL 61010-1 Safety Requirements for Electrical Equipment for
Measurement, Control, and Laboratory Use
05/11/2012
Standard Title Issue Date
EN 60079-0:2012/A11:2013 Explosive Atmospheres - Part 0: Equipment - General
Requirements
2013
EN 60079-15:2010 Explosive Apparatus for Explosive Gas Atmospheres - Part
15: Construction, Test and Marking of Type Protection "n"
Electrical Apparatus
2010/05/01

Digi Connect Tank, special conditions for safe use - (ATEX)
Digi Connect Tank Getting Started Guide 9
Digi Connect Tank, special conditions for safe use - (ATEX)
Applicability
The ATEX evaluation and the special conditions in this section apply to part numbers:
50001825-03
50001825-06
WARNING! Digi Connect Tank is suitable for use in ATEX Zone 2, Group IIA hazardous locations or
non-hazardous locations only.
WARNING! The Digi Connect Tank unit should be installed only in process tanks containing
neither non-pressurized nor non-flammable materials. The battery should be
replaced in unclassified areas only.
WARNING! The Digi Connect Tank is intended for fixed installation, where the installation is
intended to minimize the risk from electrostatic discharge. Instructions are provided
for guidance for the user to minimize the risk from electrostatic discharge.
WARNING! Install the Digi Connect Tank in an area that does not have more than pollution
degree 2 as defined in EN/ IEC 60664-1.
WARNING! To avoid potentially dangerous static discharges, control all likely ignition sources,
minimize the harmful effects of any accidental fire or explosion by using explosion
relief and suppression systems. All zoned areas containing potentially explosive
atmospheres should be clearly marked using ATEX Ex hazardous area warning signs.
ATEX product marking
The device must be marked with the CE Mark, the ATEX logo and the ATEX classification below:
II 3 G Ex nA IIA T6 Gc IP54

Digi Connect Tank, special conditions for safe use - (ATEX)
Digi Connect Tank Getting Started Guide 10
Explanation of the ATEX product marking
The following table provides the meaning of the ATEX marking.
Mark Meaning
The ATEX symbol. This symbol indicates certification for use in an explosive
atmosphere. The symbols that follow it provide the details of that certified use.
II This indicates Group II (Clause 4.2). The equipment is intended for use in places with
an explosive gas atmosphere other than mines susceptible to firedamp.
3This indicates Equipment category 3. Category 3 comprises products designed to be
capable of keeping within its operational parameters, stated by the manufacturer,
and based upon a normal level of protection for its intended use, considering areas
in which explosive atmospheres caused by mixtures of air and gases, vapors, mists
or air/dust mixtures are unlikely to occur and if they do occur, do so infrequently and
for a short period of time only.
GThis indicates the Environment based on International Electrotechnical Commission
(IEC) 60079-0, Clause 29.4.
Ex This indicates Ex Components.
nA This indicates that the device is non-sparking (Gc).
IIA This is the Group symbol where IIA is for electrical equipment for places with an
explosive gas atmosphere other than mines susceptible to firedamp.
T6 This is the Temp Code, indicating a maximum surface temperature of 85°C.
Gc This indicates the Equipment Protection Level. Gc means equipment for explosive
gas atmospheres, having an “enhanced” level of protection, which is not a source of
ignition in normal operation and which may have some additional protection to
ensure that it remains inactive as an ignition source in the case of regular expected
occurrences (for example failure of a lamp).
IP54 This indicates the Ingress Protection (IP) rating. Optional.