Digital Equipment 300 Series AXP User manual

DEC3000Model300SeriesAXP
HardwareReferenceGuide
Order Number: EK–PELCN–OG. C01
Digital Equipment Corporation, Maynard, MA

Second Printing, January 1994
The information in this document is subject to change without notice and
should not be construed as a commitment by Digital Equipment Corporation.
Digital Equipment Corporation assumes no responsibility for any errors that
may appear in this document.
© Digital Equipment Corporation, 1994.
All Rights Reserved.
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All other trademarks and registered trademarks are the property of their
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FCC NOTICE: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case users
will be required to correct the interference at their own expense.
S2437
This document was prepared using VAX DOCUMENT Version 2.1.

Contents
Preface ..................................................... xi
1 Introduction to Your System
Chapter Overview . ................................... 1–1
Product Description ................................... 1–2
Operating Systems . ................................... 1–7
Graphics Capabilities .................................. 1–9
Integrated Services Digital Network (ISDN) ................ 1–11
Audio Capabilities . ................................... 1–12
System Personalization Capabilities . . . ................... 1–13
Firmware Update Utility ............................... 1–14
2 Adding, Removing, and Replacing Internal Options
Chapter Overview . ................................... 2–1
Recording Information Before Making Changes .............. 2–3
Understanding SCSI IDs ............................... 2–12
Preparing Your System ................................ 2–13
Identifying and Locating Options ......................... 2–21
Removing and Installing a Removable-Media Drive. .......... 2–22
Removing and Installing a Fixed Disk Drive ................ 2–27
Removing and Installing a Memory Module ................. 2–33
Removing and Installing a TURBOchannel Option (For Models
300/300X/300LX Systems) . . . ........................... 2–38
Removing and Installing the CPU Module .................. 2–44
Removing and Installing the Power Supply ................. 2–46
Removing and Installing the System Module ................ 2–50
Restoring the System .................................. 2–55
iii

3 Connecting External Options
Chapter Overview . ................................... 3–1
Headset . ........................................... 3–2
Tablet . . . ........................................... 3–2
Printers . ........................................... 3–3
Modems . ........................................... 3–3
Expansion Boxes . . ................................... 3–4
Compact Disc Drive ................................... 3–5
External Device Connections ........................... 3–6
4 Using Console Commands
Chapter Overview . ................................... 4–1
Before You Begin . . ................................... 4–3
Diagnostics ......................................... 4–6
BOOT . . . ........................................... 4–8
CONTINUE ......................................... 4–15
DEPOSIT ........................................... 4–16
EXAMINE .......................................... 4–20
HALT.............................................. 4–24
HELP . . . ........................................... 4–25
INITIALIZE ......................................... 4–29
LOGIN . . ........................................... 4–30
REPEAT. ........................................... 4–31
SET ............................................... 4–32
SHOW . . ........................................... 4–45
START............................................. 4–58
TEST . . . ........................................... 4–59
5 Using the Password Security Feature
Chapter Overview . ................................... 5–1
Secure Console Commands . . ........................... 5–2
Invoking the Password Security Feature ................... 5–3
Changing, Erasing, and Disabling the Password . . . .......... 5–7
iv

6 Using an Alternate Console Device
Chapter Overview . ................................... 6–1
Setting the Alternate Console Feature . . ................... 6–2
7 Troubleshooting by Visual Inspection
Chapter Overview . ................................... 7–1
Using the Troubleshooting Tables ........................ 7–2
Cleaning Your System ................................. 7–10
8 Advanced Diagnostics
Chapter Overview . ................................... 8–1
Preliminary Power-up Test Displays . . . ................... 8–2
Messages from Other Tests . . ........................... 8–11
Problem Worksheet ................................... 8–12
A Hardware Specifications
Appendix Overview ................................... A–1
System Specifications .................................. A–2
B Internal Options: Specifications and SCSI ID Settings
Appendix Overview ................................... B–1
RX26 Drive Specifications . . . ........................... B–2
RX26 Diskette Specifications . ........................... B–3
RZ25 Fixed Disk Specifications .......................... B–6
RZ25L Fixed Disk Specifications ......................... B–12
RZ26 Fixed Disk Specifications .......................... B–15
RZ26L Fixed Disk Specifications ......................... B–18
RZ28 Fixed Disk Specifications .......................... B–21
C Port Pinouts
Appendix Overview ................................... C–1
External SCSI Port ................................... C–2
10BASE-T Port . . . ................................... C–4
ISDN Port .......................................... C–5
Audio Port .......................................... C–6
Keyboard/Mouse or Tablet Port .......................... C–7
RS-232 Synchronous/Asynchronous Communications Port ...... C–8
v

D Associated Documents
E Help in Debugging Programs
Appendix Overview ................................... E–1
Examining the Impure Area . ........................... E–2
Examining the Machine Check Logout Area ................ E–3
F Supplementary Information for PTT Network Users
Appendix Overview ................................... F–1
Glossary
Index
Figures
1Guide to DEC 3000 Model 300 Series AXP
Documentation . ................................... xv
1–1 System Components ................................ 1–2
1–2 Firmware Update Jumper ........................... 1–15
2–1 The show device Display . ........................... 2–4
2–2 The show config Display. . ........................... 2–6
2–3 Configuration Display with Error at Startup . . . .......... 2–9
2–4 The show mem Display . . ........................... 2–11
2–5 Turning Off the System Unit ......................... 2–16
2–6 Removing the System Cover ......................... 2–18
2–7 Attaching the Antistatic Wrist Strap ................... 2–19
2–8 Power Cable and Connectors ......................... 2–19
2–9 SCSI Cable and Connectors .......................... 2–20
2–10 Device Positions ................................... 2–21
2–11 Removing a Removable-Media Drive ................... 2–23
2–12 Installing the Shield and Filler Panel .................. 2–24
2–13 Removing the Shield and Filler Panel .................. 2–25
2–14 Cabling the RX26 Drive . . ........................... 2–26
2–15 Removing a Disk Drive . . ........................... 2–28
2–16 Removing the Mounting Bracket from a Disk Drive ....... 2–29
vi

2–17 Cabling a Drive in Position 1 ......................... 2–30
2–18 Cabling a Drive in Position 2 ......................... 2–31
2–19 160 MB Memory Configuration ....................... 2–34
2–20 8-Megabyte SIMM ................................. 2–35
2–21 32-Megabyte Simm ................................ 2–35
2–22 Removing and Installing a Memory Module .............. 2–36
2–23 Removing and Installing a TURBOchannel Option ........ 2–41
2–24 Removing the TURBOchannel Filler Plate............... 2–42
2–25 Removing the CPU Module .......................... 2–45
2–26 The Power Supply Cable . ........................... 2–47
2–27 Removing the Power Supply ......................... 2–48
2–28 Reinstalling the Metal Shield......................... 2–49
2–29 Removing the Ethernet ROM ........................ 2–51
2–30 Removing the System Module ........................ 2–53
2–31 Replacing the System Cover.......................... 2–56
2–32 Reconnecting the System . ........................... 2–58
2–33 System Display After Restoring Your System . . .......... 2–59
3–1 External Connections to the System Unit ............... 3–6
5–1 The Secure System Jumper .......................... 5–5
6–1 Connecting the Alternate Console to the System .......... 6–3
6–2 Alternate Console Jumper ........................... 6–5
8–1 Position of Diagnostic Display Lights................... 8–3
B–1 RX26 Switch Settings . . . ........................... B–5
B–2 RZ25 Jumper Settings . . . ........................... B–9
B–3 RZ25L Jumper Settings . . ........................... B–14
B–4 RZ26 Jumper Settings . . . ........................... B–17
B–5 RZ26L Jumper Settings . . ........................... B–20
B–6 RZ28 Jumper Settings . . . ........................... B–23
C–1 Communications Ports . . . ........................... C–1
F–1 Ports to Which Warning Label Applies ................. F–5
vii

Tables
1Telephone Numbers of Digital Support Centers . .......... xiv
1–1 System Features .................................. 1–3
2–1 Elements of the show device Display ................... 2–5
2–2 Elements of the show config Display ................... 2–7
2–3 Elements of the show mem Display . ................... 2–11
2–4 TURBOchannel Options . . ........................... 2–39
4–1 Supported Keys and Control Characters ................ 4–4
4–2 Parameters/Qualifiers for the boot Command . . .......... 4–8
4–3 Device Names . ................................... 4–11
4–4 Naming Convention Common to Both Operating Systems
................................................ 4–12
4–5 Alternate Naming Convention for DEC OSF/1 System . . . . . 4–12
4–6 set[env] Command Environment Variables and Values . . . . . 4–33
4–7 boot_osflags Command Values ........................ 4–39
4–8 set diag_section Command Values . . ................... 4–40
4–9 Selecting a Keyboard Language ....................... 4–42
4–10 Environment Variables and Values for the show Command
................................................ 4–46
4–11 Test Devices . . . ................................... 4–60
4–12 Erase Disk Utility Prompts .......................... 4–62
4–13 Diskette Formatter Utility Prompts . ................... 4–63
4–14 Verify Utility Prompts . . . ........................... 4–64
4–15 ASIC Diagnostic Subtests ........................... 4–66
4–16 FEROM Diagnostic Subtests ......................... 4–67
4–17 Memory Diagnostic Subtests ......................... 4–68
4–18 NVR Diagnostic Subtests . ........................... 4–69
4–19 SCC Diagnostic Subtests . ........................... 4–70
4–20 NI Diagnostic Subtests. . . ........................... 4–71
4–21 TC Diagnostic Subtests . . ........................... 4–74
4–22 SCSI Diagnostic Subtests . ........................... 4–75
4–23 ISDN Diagnostic Subtests ........................... 4–77
4–24 CXT Diagnostic Subtests . ........................... 4–78
5–1 Console Command Access ........................... 5–2
5–2 Steps to Making the System Secure . ................... 5–3
5–3 Entering a Password ............................... 5–3
5–4 Entering a Login Command .......................... 5–6
viii

5–5 Changing a Password............................... 5–7
6–1 Using the Alternate Console ......................... 6–2
6–2 Alternate Console/Printer Port Parameters .............. 6–4
7–1 Preliminary Troubleshooting of System Problems ......... 7–3
7–2 Troubleshooting Monitor Problems. . ................... 7–5
7–3 Troubleshooting Mouse/Tablet Problems ................ 7–6
7–4 Troubleshooting Keyboard Problems ................... 7–7
7–5 Troubleshooting SCSI Device Problems ................. 7–7
7–6 Troubleshooting Network Problems . ................... 7–8
7–7 Troubleshooting Audio Problems . . . ................... 7–9
8–1 Console LED Codes ................................ 8–4
8–2 FRU Codes ....................................... 8–6
8–3 Console-Level Problems . . ........................... 8–10
A–1 System Unit Dimensions - Desktop . ................... A–2
A–2 System Power Specifications ......................... A–2
A–3 System Specifications . . . ........................... A–3
A–4 System Environmental Specifications .................. A–4
A–5 Acoustics—Declared Values per ISO 9296 and ISO 7779 . . . . A–5
B–1 J5 Jumper Settings ................................ B–10
B–2 J6 Jumper Settings ................................ B–10
B–3 J7 Jumper Settings ................................ B–11
B–4 RZ25L Hardware Specifications ....................... B–12
C–1 External SCSI Port Pin-outs ......................... C–2
C–2 10BASE-T Port Pin-outs . ........................... C–4
C–3 ISDN Port Pin-outs ................................ C–5
C–4 Audio Port Pin-outs ................................ C–6
C–5 Keyboard/Mouse or Tablet Port Pin-outs ................ C–7
C–6 Synch/Asynch Communications Port Pin-outs . . .......... C–8
D–1 DEC 3000 Model 300 Series AXP System Printed
Documents ....................................... D–1
D–2 End User Documentation, QA–MT4AB–GZ .............. D–4
D–3 General OpenVMS AXP Operating System Documents . . . . . D–5
D–4 Miscellaneous Documents ........................... D–5
F–1 Service Specifications for the System Module . . .......... F–2
F–2 Module Power . ................................... F–3
F–3 Clearance and Creepage Distances . ................... F–4
F–4 Cables Supported by the Approved Module .............. F–7
ix

Preface
About This
Guide This guide describes how to:
• Remove and replace internal options
• Connect external options
• Use console commands to run tests and utilities, and to set
and show the value of parameters
• Set the password security feature
• Connect and use an alternate console
• Identify and solve problems
This guide also provides system and option specifications, port
pinouts, a list of associated documents, help in debugging
programs, and information for PTT network users.
Two Methods of
Adding Options You can add internal options by:
• Adding the options yourself.
• Having a Digital service representative add them.
You can add external options to your system, by connecting them
to the SCSI port, the ISDN port, the Audio port, and the RS232
asynchronous/synchronous communications port.
If you choose to add internal options yourself, note that additions
typically take about 15 minutes for each option. If you choose
to add external options, note that additions typically take about
5 minutes for each option, although some procedures may take
more or less time.
xi

Conventions in
This Guide The following conventions are used in this guide:
Convention Description
Return A key name is shown enclosed to indicate
that you press the named key on the
keyboard.
UPPERCASE
lowercase
The console program does not distinguish
between uppercase and lowercase
characters in typed user input. All
examples in this guide show user input
in lowercase. All system output is in
uppercase.
show A word in this typeface indicates a
command that you must enter from the
keyboard at the console prompt (>>>). For
example, boot .
variable Lowercase italicized letters in commands
indicate a variable value that you must
provide. The value must be an actual
option like a number or logical such as
on/off. For example, >>> set language 3 .
A variable may be indicated by angle
brackets <> as in the following help
command example:
>>> he[lp]
Return
Result:
BOOT
HELP ADVANCED
INITIALIZE
SET[ENV] <envar> <value>
SHOW | PRINTENV [<envar>]
TEST
[ ] The information contained within these
brackets is optional. The brackets are not
part of the command syntax and should
not be typed.
xii

Convention Description
{ } The information contained within these
braces is required. The braces are not part
of the command syntax and should not be
typed.
" " Quotation marks indicate a literal string.
A command in lowercase surrounded by
quotes will not convert to uppercase and
will be put on the network as lowercase.
For example, >>> B esa0 -fi "test.sys"
will remain in lowercase letters.
- Options/qualifiers are identified by a dash
and indicate that additional information
can be, or in some cases must be, supplied
on the command line. The dash must be
supplied.
WARNING: Warnings contain information to prevent
personal injury. Read these carefully.
CAUTION: Cautions provide information to prevent
damage to equipment or software. Read
these carefully.
! A number in a circle corresponds to a
number in an illustration.
xiii

Digital Support Digital Services representatives are available for on-site support
for warranty and service contract customers. If you are not
currently eligible to receive this support but would like to be
eligible, please contact either a Digital Support Center listed in
Table 1, or your local Digital office.
Support
Center Contact
Numbers
Table 1 lists the Digital Support Center contact numbers. If a
number for your area is not listed below, please contact your
local Digital office for assistance.
Table 1 Telephone Numbers of Digital Support Centers
Country Telephone Number
United States 1-800-354-9000
Canada 1-800-267-5251
Canada (Quebec) 1-800-267-2603
United Kingdom [44]25659200
France [33]92955111
Germany [49]-(89)-95913218
Australia 009 252-277
xiv

Figure 1 is a guide to the DEC 3000 Model 300 Series AXP
documentation.
Figure 1 Guide to DEC 3000 Model 300 Series AXP
Documentation
Adding
Memory Adding a Removable-
Media Drive
Adding an
Internal Fixed
Disk Drive
READ THIS
FIRST:
MLO-011294
To use a workstation,
and handle problems. For Digital Services
personnel or customers.
Setting up
Your System
To get the system
set up and running,
and connect to a
network.
xv

1
Introduction to Your System
Chapter Overview
Introduction The DEC 3000 Model 300 Series AXP system is a
high-performance, desktop system that uses Digital’s
DECchip 21064 RISC-style microprocessor. Your new
DEC 3000 Model 300 Series AXP system is a member of a
family of powerful desktop systems based on the Digital Alpha
AXP architecture. It provides all the advantages of a 64-bit
computing environment and the choice of multiple operating
systems.
In This Chapter This chapter covers the following topics:
• Product Description
• Operating Systems
• Graphics Capabilities
• Integrated Services Digital Network (ISDN)
• Audio Capabilities
• System Personalization Capabilities
• Firmware Update Utility
1–1

Product Description
Product Description
System
Components The DEC 3000 Model 300 Series AXP system consists of four
basic components:
• System unit
• Monitor
• Keyboard
• Mouse
Figure 1–1 shows the system and its components.
Figure 1–1 System Components
MLO-010619
Model 300
Series Features There are four variants of the DEC 3000 Model 300 series of
systems: the Models 300, 300X and 300LX with TURBOchannel
option support, and the Model 300L. Table 1–1 lists the features
of each system.
1–2

Product Description
Table 1–1 System Features
Feature Models 300/300X/300LX Model 300L Order Number
Operating systems: DEC OSF/1 AXP;
OpenVMS AXP Same –
CPU speed: 150 Mhz - model 300
125 Mhz - model 300LX
175 Mhz - model 300X
100 Mhz - model 300L
–
–
–
–
–
TURBOchannel
options: Two slots None Refer to Chapter 2
Monitor support: Monochrome 19"
Monochrome 17"
Color 16"
Color 19"
One or two additional
monitors (requires up to
two TURBOchannel HX
options)
–
Monochrome 17"
Color 16"
–
Not available
VR319–DA/D4
VRM17–HA/H4
VRC16–HA/H4
VRT19–HA/H4
Monitor resolution: 1280 x 1024 1024 x 768 –
Memory: 8-megabyte standard
inline memory modules
(SIMMs), expandable to 64
megabytes in 16-megabyte
increments.
32-megabyte SIMMs
expandable to 256
megabytes in 64-megabyte
increments.
Same MS16–BA
MS16–DA
(continued on next page)
1–3

Product Description
Table 1–1 (Cont.) System Features
Feature Models 300/300X/300LX Model 300L Order Number
Graphics: Integral 8-plane 2D
graphics, 1280 x 1024
HX TURBOchannel option
2D TX
TURBOchannel option
(DEC OSF/1 AXP only)
PXG+ 8-plane 3D Z-buffer
(DEC OSF/1 AXP only)
PXG+ 24-plane 3D (DEC
OSF/1 AXP only)
8- to 24-plane
upgrade for PXG+
(DEC OSF/1 AXP only)
24-bit Z-buffer upgrade
for 8-plane PXG+
(DEC OSF/1 AXP only)
ZLX-M1 24-plane
3D Z-buffer
(DEC OSF/1 AXP only)
3D Denali graphics
(DEC OSF/1 AXP only)
Integral 8-plane 2D
graphics, 1024 x 768
Not available
Not available
Not available
Not available
Not available
Not available
Not available
PMAGB–BE/BF
PMAGB–JA/JB
PMAGB–DA/DB
PMAGB–EA/EB
PMAG–GB
PMAG–HA
PMAGC–AA
PEXGA–AA/BA
/CA
(continued on next page)
1–4