Digital Equipment 300 Series AXP User manual

DEC3000Model300SeriesAXP
HardwareReferenceGuide
Order Number: EK–PELCN–OG. C01
Digital Equipment Corporation, Maynard, MA

Second Printing, January 1994
The information in this document is subject to change without notice and
should not be construed as a commitment by Digital Equipment Corporation.
Digital Equipment Corporation assumes no responsibility for any errors that
may appear in this document.
© Digital Equipment Corporation, 1994.
All Rights Reserved.
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FCC NOTICE: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case users
will be required to correct the interference at their own expense.
S2437
This document was prepared using VAX DOCUMENT Version 2.1.

Contents
Preface ..................................................... xi
1 Introduction to Your System
Chapter Overview . ................................... 1–1
Product Description ................................... 1–2
Operating Systems . ................................... 1–7
Graphics Capabilities .................................. 1–9
Integrated Services Digital Network (ISDN) ................ 1–11
Audio Capabilities . ................................... 1–12
System Personalization Capabilities . . . ................... 1–13
Firmware Update Utility ............................... 1–14
2 Adding, Removing, and Replacing Internal Options
Chapter Overview . ................................... 2–1
Recording Information Before Making Changes .............. 2–3
Understanding SCSI IDs ............................... 2–12
Preparing Your System ................................ 2–13
Identifying and Locating Options ......................... 2–21
Removing and Installing a Removable-Media Drive. .......... 2–22
Removing and Installing a Fixed Disk Drive ................ 2–27
Removing and Installing a Memory Module ................. 2–33
Removing and Installing a TURBOchannel Option (For Models
300/300X/300LX Systems) . . . ........................... 2–38
Removing and Installing the CPU Module .................. 2–44
Removing and Installing the Power Supply ................. 2–46
Removing and Installing the System Module ................ 2–50
Restoring the System .................................. 2–55
iii

3 Connecting External Options
Chapter Overview . ................................... 3–1
Headset . ........................................... 3–2
Tablet . . . ........................................... 3–2
Printers . ........................................... 3–3
Modems . ........................................... 3–3
Expansion Boxes . . ................................... 3–4
Compact Disc Drive ................................... 3–5
External Device Connections ........................... 3–6
4 Using Console Commands
Chapter Overview . ................................... 4–1
Before You Begin . . ................................... 4–3
Diagnostics ......................................... 4–6
BOOT . . . ........................................... 4–8
CONTINUE ......................................... 4–15
DEPOSIT ........................................... 4–16
EXAMINE .......................................... 4–20
HALT.............................................. 4–24
HELP . . . ........................................... 4–25
INITIALIZE ......................................... 4–29
LOGIN . . ........................................... 4–30
REPEAT. ........................................... 4–31
SET ............................................... 4–32
SHOW . . ........................................... 4–45
START............................................. 4–58
TEST . . . ........................................... 4–59
5 Using the Password Security Feature
Chapter Overview . ................................... 5–1
Secure Console Commands . . ........................... 5–2
Invoking the Password Security Feature ................... 5–3
Changing, Erasing, and Disabling the Password . . . .......... 5–7
iv

6 Using an Alternate Console Device
Chapter Overview . ................................... 6–1
Setting the Alternate Console Feature . . ................... 6–2
7 Troubleshooting by Visual Inspection
Chapter Overview . ................................... 7–1
Using the Troubleshooting Tables ........................ 7–2
Cleaning Your System ................................. 7–10
8 Advanced Diagnostics
Chapter Overview . ................................... 8–1
Preliminary Power-up Test Displays . . . ................... 8–2
Messages from Other Tests . . ........................... 8–11
Problem Worksheet ................................... 8–12
A Hardware Specifications
Appendix Overview ................................... A–1
System Specifications .................................. A–2
B Internal Options: Specifications and SCSI ID Settings
Appendix Overview ................................... B–1
RX26 Drive Specifications . . . ........................... B–2
RX26 Diskette Specifications . ........................... B–3
RZ25 Fixed Disk Specifications .......................... B–6
RZ25L Fixed Disk Specifications ......................... B–12
RZ26 Fixed Disk Specifications .......................... B–15
RZ26L Fixed Disk Specifications ......................... B–18
RZ28 Fixed Disk Specifications .......................... B–21
C Port Pinouts
Appendix Overview ................................... C–1
External SCSI Port ................................... C–2
10BASE-T Port . . . ................................... C–4
ISDN Port .......................................... C–5
Audio Port .......................................... C–6
Keyboard/Mouse or Tablet Port .......................... C–7
RS-232 Synchronous/Asynchronous Communications Port ...... C–8
v

D Associated Documents
E Help in Debugging Programs
Appendix Overview ................................... E–1
Examining the Impure Area . ........................... E–2
Examining the Machine Check Logout Area ................ E–3
F Supplementary Information for PTT Network Users
Appendix Overview ................................... F–1
Glossary
Index
Figures
1Guide to DEC 3000 Model 300 Series AXP
Documentation . ................................... xv
1–1 System Components ................................ 1–2
1–2 Firmware Update Jumper ........................... 1–15
2–1 The show device Display . ........................... 2–4
2–2 The show config Display. . ........................... 2–6
2–3 Configuration Display with Error at Startup . . . .......... 2–9
2–4 The show mem Display . . ........................... 2–11
2–5 Turning Off the System Unit ......................... 2–16
2–6 Removing the System Cover ......................... 2–18
2–7 Attaching the Antistatic Wrist Strap ................... 2–19
2–8 Power Cable and Connectors ......................... 2–19
2–9 SCSI Cable and Connectors .......................... 2–20
2–10 Device Positions ................................... 2–21
2–11 Removing a Removable-Media Drive ................... 2–23
2–12 Installing the Shield and Filler Panel .................. 2–24
2–13 Removing the Shield and Filler Panel .................. 2–25
2–14 Cabling the RX26 Drive . . ........................... 2–26
2–15 Removing a Disk Drive . . ........................... 2–28
2–16 Removing the Mounting Bracket from a Disk Drive ....... 2–29
vi

2–17 Cabling a Drive in Position 1 ......................... 2–30
2–18 Cabling a Drive in Position 2 ......................... 2–31
2–19 160 MB Memory Configuration ....................... 2–34
2–20 8-Megabyte SIMM ................................. 2–35
2–21 32-Megabyte Simm ................................ 2–35
2–22 Removing and Installing a Memory Module .............. 2–36
2–23 Removing and Installing a TURBOchannel Option ........ 2–41
2–24 Removing the TURBOchannel Filler Plate............... 2–42
2–25 Removing the CPU Module .......................... 2–45
2–26 The Power Supply Cable . ........................... 2–47
2–27 Removing the Power Supply ......................... 2–48
2–28 Reinstalling the Metal Shield......................... 2–49
2–29 Removing the Ethernet ROM ........................ 2–51
2–30 Removing the System Module ........................ 2–53
2–31 Replacing the System Cover.......................... 2–56
2–32 Reconnecting the System . ........................... 2–58
2–33 System Display After Restoring Your System . . .......... 2–59
3–1 External Connections to the System Unit ............... 3–6
5–1 The Secure System Jumper .......................... 5–5
6–1 Connecting the Alternate Console to the System .......... 6–3
6–2 Alternate Console Jumper ........................... 6–5
8–1 Position of Diagnostic Display Lights................... 8–3
B–1 RX26 Switch Settings . . . ........................... B–5
B–2 RZ25 Jumper Settings . . . ........................... B–9
B–3 RZ25L Jumper Settings . . ........................... B–14
B–4 RZ26 Jumper Settings . . . ........................... B–17
B–5 RZ26L Jumper Settings . . ........................... B–20
B–6 RZ28 Jumper Settings . . . ........................... B–23
C–1 Communications Ports . . . ........................... C–1
F–1 Ports to Which Warning Label Applies ................. F–5
vii

Tables
1Telephone Numbers of Digital Support Centers . .......... xiv
1–1 System Features .................................. 1–3
2–1 Elements of the show device Display ................... 2–5
2–2 Elements of the show config Display ................... 2–7
2–3 Elements of the show mem Display . ................... 2–11
2–4 TURBOchannel Options . . ........................... 2–39
4–1 Supported Keys and Control Characters ................ 4–4
4–2 Parameters/Qualifiers for the boot Command . . .......... 4–8
4–3 Device Names . ................................... 4–11
4–4 Naming Convention Common to Both Operating Systems
................................................ 4–12
4–5 Alternate Naming Convention for DEC OSF/1 System . . . . . 4–12
4–6 set[env] Command Environment Variables and Values . . . . . 4–33
4–7 boot_osflags Command Values ........................ 4–39
4–8 set diag_section Command Values . . ................... 4–40
4–9 Selecting a Keyboard Language ....................... 4–42
4–10 Environment Variables and Values for the show Command
................................................ 4–46
4–11 Test Devices . . . ................................... 4–60
4–12 Erase Disk Utility Prompts .......................... 4–62
4–13 Diskette Formatter Utility Prompts . ................... 4–63
4–14 Verify Utility Prompts . . . ........................... 4–64
4–15 ASIC Diagnostic Subtests ........................... 4–66
4–16 FEROM Diagnostic Subtests ......................... 4–67
4–17 Memory Diagnostic Subtests ......................... 4–68
4–18 NVR Diagnostic Subtests . ........................... 4–69
4–19 SCC Diagnostic Subtests . ........................... 4–70
4–20 NI Diagnostic Subtests. . . ........................... 4–71
4–21 TC Diagnostic Subtests . . ........................... 4–74
4–22 SCSI Diagnostic Subtests . ........................... 4–75
4–23 ISDN Diagnostic Subtests ........................... 4–77
4–24 CXT Diagnostic Subtests . ........................... 4–78
5–1 Console Command Access ........................... 5–2
5–2 Steps to Making the System Secure . ................... 5–3
5–3 Entering a Password ............................... 5–3
5–4 Entering a Login Command .......................... 5–6
viii

5–5 Changing a Password............................... 5–7
6–1 Using the Alternate Console ......................... 6–2
6–2 Alternate Console/Printer Port Parameters .............. 6–4
7–1 Preliminary Troubleshooting of System Problems ......... 7–3
7–2 Troubleshooting Monitor Problems. . ................... 7–5
7–3 Troubleshooting Mouse/Tablet Problems ................ 7–6
7–4 Troubleshooting Keyboard Problems ................... 7–7
7–5 Troubleshooting SCSI Device Problems ................. 7–7
7–6 Troubleshooting Network Problems . ................... 7–8
7–7 Troubleshooting Audio Problems . . . ................... 7–9
8–1 Console LED Codes ................................ 8–4
8–2 FRU Codes ....................................... 8–6
8–3 Console-Level Problems . . ........................... 8–10
A–1 System Unit Dimensions - Desktop . ................... A–2
A–2 System Power Specifications ......................... A–2
A–3 System Specifications . . . ........................... A–3
A–4 System Environmental Specifications .................. A–4
A–5 Acoustics—Declared Values per ISO 9296 and ISO 7779 . . . . A–5
B–1 J5 Jumper Settings ................................ B–10
B–2 J6 Jumper Settings ................................ B–10
B–3 J7 Jumper Settings ................................ B–11
B–4 RZ25L Hardware Specifications ....................... B–12
C–1 External SCSI Port Pin-outs ......................... C–2
C–2 10BASE-T Port Pin-outs . ........................... C–4
C–3 ISDN Port Pin-outs ................................ C–5
C–4 Audio Port Pin-outs ................................ C–6
C–5 Keyboard/Mouse or Tablet Port Pin-outs ................ C–7
C–6 Synch/Asynch Communications Port Pin-outs . . .......... C–8
D–1 DEC 3000 Model 300 Series AXP System Printed
Documents ....................................... D–1
D–2 End User Documentation, QA–MT4AB–GZ .............. D–4
D–3 General OpenVMS AXP Operating System Documents . . . . . D–5
D–4 Miscellaneous Documents ........................... D–5
F–1 Service Specifications for the System Module . . .......... F–2
F–2 Module Power . ................................... F–3
F–3 Clearance and Creepage Distances . ................... F–4
F–4 Cables Supported by the Approved Module .............. F–7
ix