DIGITIZE DDI-8 User manual

DDI-8
DIGITAL DIALER RECEIVER CARD
INSTALLATION
AND
OPERATION MANUAL
(For units with Software Revision S603STD7.bin or later)
Digitize, Inc.
158 Edison Road
Lake Hopatcong, New Jersey 07849
Tel: [phone]
Fax: [phone]
http://www.digitize-inc.com
Part Number: 700208
Revision: C
Issue Date: 3/97

Digitize, Inc.
158 Edison Road
Lake Hopatacong, NJ 07849-2217
The DIGITIZE logo is a registered trademark of Digitize, Inc.

PROPRIETARY NOTICE
AND DISCLAIMER
DIGITIZE, INC.
158 EDISON ROAD
LAKE HOPATCONG, NJ 07849
[phone]
FAX: [phone]
This manual has been prepared by DIGITIZE, INC. for use by its licensees, distributors
and customers. The information contained herein is the property of DIGITIZE, INC. and
may not be copied, disclosed or reproduced, in whole or in part, without the prior written
approval of DIGITIZE, INC. Any unauthorized disclosure to, or use of the enclosed
information by, unauthorized third persons shall void any and all representations,
warranties and obligations on the part of DIGITIZE, INC.
DIGITIZE, INC. reserves the right to make changes to the specifications and material
contained herein without prior notice. The information and/or examples (including, but
not limited to circuitry, wiring diagrams, programming, the operation or use shown)
described in this manual are intended solely to illustrate the operating principles of the
particular product. They are not a warranty, representation or guarantee that a particular
example or use shown will perform in a particular situation. They are given for illustration
purposes only. DIGITIZE, INC. shall not be responsible, nor does it represent, that any
example of illustration will perform in a particular environment or practice unless it
specifically makes a representation to that effect.
The material set forth herein is for informational purposes only, and DIGITIZE, INC.
assumes no patent liability with respect to any information or illustrations contained
herein.
PROPRIE.CHP REV.B

FCC NOTICE
In compliance with Paragraph 15.105 of the FCC Rules and Regulations, the following
notice is provided.
NOTE: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
providereasonableprotectionagainstharmfulinterferencewhentheequipmentisoperated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the instruction manual,
may cause interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference, in which case the user will be required to
correct the interference at his own expense.
P/N 770120 Rev C

i
Table of Contents
SECTION 1 OVERVIEW ............................................................................................................ 1 - 1
SECTION 2 DDI-8 SWITCH SETTINGS .................................................................................. 2 - 1
SECTION 3 DIALER SET UP..................................................................................................... 3 - 1
3.1. PASSWORD .............................................................................................................................3 - 1
3.2. CUST/CONFIG SCREEN.........................................................................................................3 - 2
3.2.1. CONFIGURATION TABLES......................................................................................3 - 2
3.2.1.1. TRANSLATE ALARM CODES TO ZONES ............................................3 - 3
3.2.1.2. SET ENGLISH EQUIVALENTS ...............................................................3 - 4
3.2.2. COPY CONFIGURATIONS........................................................................................3 - 6
3.2.3. ADD OR DELETE CUSTOMER NUMBER ..............................................................3 - 7
3.2.4. SELECTING DIALER HANDSHAKE .......................................................................3 - 9
SECTION 4 RETROFITS ............................................................................................................4-1
4.1. INSTALLING THE DDI-8 CARD ...........................................................................................4 - 1
4.2. RETROFIT SWITCH SETTINGS ............................................................................................4 - 1
4.2.1. RETROFIT SWITCH RESTRICTIONS......................................................................4 - 4
SECTION 5 OPERATION ........................................................................................................... 5 - 1
5.1. ENABLE MODE........................................................................................................................5 - 2
5.2 REDUNDANT OPERATION...................................................................................................5 - 2
SECTION 6 DIAGNOSTICS ...................................................................................................... 6 - 1
6.1. SYSTEM TEST..........................................................................................................................6 - 1
6.2. SYSTEM INITIALIZATION ERROR MESSAGES................................................................6 - 3
6.2.1. INCORRECT SW6 POSITION...................................................................................6 - 3
6.2.2. INCORRECT DDI-8 PROGRAM VERSION ............................................................6 - 3
6.2.3. INCORRECT DIALER HANDSHAKE .....................................................................6 - 4
6.2.4. DUPLICATE CONFIGURATION DATA .................................................................6 - 4
6.3. SYSTEM ERROR MESSAGES ...............................................................................................6 - 4
SECTION 7 FCC INFORMATION ............................................................................................ 7 - 1

DDI-8 INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC. 700208-C 1 - 1
SECTION 1
OVERVIEW
The Digital Dialer interface option allows the SYSTEM 3000 to receive alarms through the dial
up telephone network. The dialer option software provides conversion of coded information
from the receiver into the proper format for processing by the SYSTEM 3000.
The DDI-8 is a plug-in PC card that is added to the SYSTEM 3000 card rack. The dialer option
must be installed in the SYSTEM 3000 before any DDI-8 cards can be installed in the unit. The
SYSTEM 3000 has up to eight card slots available for various options, including the DDI-8.
The System 3000 will accept up to four telephone lines conveniently, (one line per DDI-8 card.)
Consult the factory to expand the unit beyond four DDI-8 cards.
The DIGITIZE plug in receiver card (DDI-8 P/N 400502-0001) will accept any pulsed dialer
rate from 10 to 40 (37) PPS using the 3-1, 3-1 extended, 4-1, 4-1 extended and 4-2 formats. The
DDI-8 will decode dialers that respond with a data tone rate in 1400 and 2300 Hertz. The
following dialer formats are supported by the DDI-8:
A - Silent Knight/Ademco slow, 10 BPS 3/1, 4/1, 4/2, non-extended format
B - Silent Knight fast, 20 BPS 3/1, 4/1, 4/2, non-extended format
C - Silent Knight/Ademco slow 10 BPS 3/1, extended format
D - Silent Knight/Ademco fast 20 BPS 3/1, extended format
E - Sescoa, Franklin, DCI, Vertex, 20 BPS 3/1, 4/1, 4/2, non-extended format
F - Sescoa, Franklin, DCI, Vertex, 20 BPS 3/1, extended format
G - Radionics 3/1, 4/2, non-extended format
H - Radionics 3/1, 4/2, non-extended with parity format
I - Radionics 3/1, extended format
J - Radionics 3/1, extended with parity format
The following dialers have been tested and are known to work with the DDI-8:
Scantronics Model DD-3E (compatible to A, B, C, D)
Radionics Model D2071 DACT (compatible to H)
Radionics Model 8112DG2 (compatible to A, C, E)
FBI Legend Star XL4500 (compatible to G, H, I, J)
Silent-Knight Model 5104 (compatible to I)
Silent Knight Model 1420 (compatible to A, E, G)
Silent Knight Model 1400, 4 channel (compatible to A, E, G)
Fire Lite Notifier Model 911A (compatible to H)
DSC Model PC2500 (compatible to A, B,C, D, E, F, G, H, I, J)
NOTE: For additional compatible dialers, refer to dialer manufacturer's Installation Instructions.

1- 2 DIGITIZE, INC. 700208-C
DDI-8 INSTALLATION AND OPERATION MANUAL
WARNING ! There are many variations of generic dialer format. Due to the lack
of industry standards governing Digital Dialer decoding, the Customer must
thoroughlytestandverifytheproperoperationofeverydialerconnectedtotheSystem
3000. Digitize, Inc. did not rely on Manufacturer’s information regarding their
protocols when developing the DDI-8 interface. A Manufacturer may have made
changes to protocols without our knowledge. Digitize, Inc. is not responsible for
incompatible dialer formats.
The DDI-8 card processes dialer Alarm, Trouble and Restore conditions. The SYSTEM 3000
displays and prints the incoming DDI-8 signals. The user can specify Restoral = Yes or No for
each account number. After an alarm or trouble condition appears, the CLEAR button will
blink if an invalid account number comes through or if Restoral = N for that account number.
In this instance the operator can hit the CLEAR button when the light is blinking and the
condition will be cleared. If the dialer has a restoral feature, the user would select Restoral = Y,
and the dialer would send a restoral automatically.
If an abnormal condition occurs (i.e. the dialer is reset and no restoral will be received) the
operator may also clear the condition as follows: While the dialer message is on the display,
press DIALER LOOK UP. While the display reads “DD xxx-x pg. 1”, press CLEAR to
remove the dialer Alarm or Trouble condition.
If the Alarm monitoring location subscribes to Caller ID, the following information is printed
after the first ring is received.
CALL ID - Area Code -Phone Number
Date - Time
If the Caller ID information is being blocked by the calling party, the following information
will print:
CALL ID - Blocked
Date- Time
If the calling party is out of the Caller ID service area, the following information will be printed:
CALL ID - Out of Area
Date - Time
Information regarding Caller ID availability in your area can be obtained from your local
telephone carrier.
NOTE: During System Initialization the following message may appear:
UPDATE DIALER
USER TEXT I.E.
123-8 TO 123-08
1=YES 2=NO ENTR
This message appears only if the System 3000 finds data in the one digit (123-8) format. When
the operator selects ‘1’, the System 3000 will automatically convert the information to the two
digit (123-08) format.

DDI-8 INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC. 700208-C 2 - 1
SECTION 2
DDI-8 SWITCH SETTINGS
The DDI-8 has five field addressable switch settings to designate dialer board numbers. The
switches operate on binary code system. The DDI-8 ( System 3000 ) will recognize any number
from one to 31. Do not use zero!
For example, to designate the DDI-8 board as No. 12, turn both SW3 and SW4 to OFF. SW3 = 4
and SW4 = 8. SW3 (4) + SW4 (8) = Board Number (12). Do not duplicate board numbers!
Each card should be assigned a different number. Refer to the table below:
Table 7.2 (b)- DDI-8 Switch Settings (With CPU VI)
Switch
Number When ‘ON’ When ‘OFF’
7 Enables full diagnostic test Partial diagnostic test
6 Must be ON Not applicable
1 - 5 Card address 1 - 1FH (as needed)
Note: The digit ‘1’ indicates an ‘ON’ switch.
CAUTION ! If you are using a network with several DDI-8 cards it is imperative
that you do NOT duplicate card numbers in any SYSTEM 3000.
Switch number 6 is used to select the DDI-7/8 mode. On SYSTEM 3000 units with Program
S600 Standard 6 software version or higher, the factory default setting for SW6 is ON. (For
units with other software versions or CPU V refer to Section 4 Retrofits.)
Switch number 7 is reserved for system self-test. The DDI-8 default setting is OFF, (enabling
the partial diagnostic test mode.) If SW7 is changed to ON, the full diagnostic test mode is
enabled. Refer to table below.
Table 7.2 (a)- Card Address Switch Settings For DDI-8
Board
Number Switch 5 4 3 2 1 Board Number Switch 5 4 3 2 1 Board Number Switch 5 4 3 2 1
00 N/A 11 0 1 0 1 1 22 1 0 1 1 0
01 0 0 0 0 1 12 0 1 1 0 0 23 1 0 1 1 1
02 0 0 0 1 0 13 0 1 1 0 1 24 1 1 0 0 0
03 0 0 0 1 1 14 0 1 1 1 0 25 1 1 0 0 1
04 0 0 1 0 0 15 0 1 1 1 1 26 1 1 0 1 0
05 0 0 1 0 1 16 1 0 0 0 0 27 1 1 0 1 1
06 0 0 1 1 0 17 1 0 0 0 1 28 1 1 1 0 0
07 0 0 1 1 1 18 1 0 0 1 0 29 1 1 1 1 0
08 0 1 0 0 0 19 1 0 0 1 1 30 1 1 1 1 0
09 0 1 0 0 1 20 1 0 1 0 0 31 1 1 1 1 1
10 0 1 0 1 0 21 1 0 1 0 1 -- --

DDI-8 INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC. 700208-C 3-1
SECTION 3
DIALER SET UP
After the DDI-8 is installed into the unit, operator will access the Set Up Mode through the front
panel keypad. By pressing the SET button, the operator may step through all available menus. If
pressed for over one second, the SET button will auto repeat. Direct access to the DDI-8 menu is
possible by entering the menu number (16) and pressing the SET button.
After pressing 16 SET, the display will read:
DDI-7/8
SET UP MODE
<< Press FUNC to
The following revolving message will scroll across the bottom of the display:
<<Press FUNC to select this screen. Press SET to move to the next screen Press CLEAR to abort.
NOTE: When the DDI-8 is installed on SYSTEM 3000 units with a CPUV+ or earlier, the DDI-8
will give the same performance as the DDI-7.
3.1. PASSWORD
Press the FUNC button and the display will read:
ENTER PASSWORD
FOR THIS LEVEL
ENTER _ _ _ _ _ _ _ _ _
<<Enter proper password
The revolving message will read:
<<Enter proper password for this level of security. Press SET after entering PASSWORD. Press
CLEAR to EXIT.
The factory default password is 2222. Password can be changed via the keyboard. Refer to
Section 4.3.8. Password Menu in the SYSTEM 3000 Installation and Operation Manual.If the
password for this level has already been changed, enter the new password.
Once the password has been entered at this level the operator can move between screens without
reentering the password.
Enter password and press SET and the CUST/CONFIG screen will appear.

3-2 DIGITIZE, INC. 700208-C
DDI-8 INSTALLATION AND OPERATION MANUAL
3.2. CUST/CONFIG SCREEN
After the password has been entered and the SET button has been pressed, the CUST/CONFIG
screen will appear and the display will read:
DDI - 7/8 1=CUST
2=CONFIG 3=COPY
4=ANS. PHONE HOW
<<1=Set up Cust #
The revolving message will read:
<<1=Set up Cust # (Dialer Acct. number calling in), 2=Set up CONFIG table to cross ref. CUST. to
(translate incoming zone to what function), 3=COPY any config. to any other config., 4=Selects hand-
shake to use when answering phone.
Selecting and setting up Configuration Tables must be done prior to setting up customer numbers
(dialer account numbers). See Section 3.2.1 Configuration Tables. Configuration tables spell
out the alarm, trouble and secure codes applicable to each zone. The SYSTEM 3000 will
accept up to eight different configurations. Each configuration will accept codes for one - 99
zones. After your Configuration tables are set up, specific customer numbers may be entered
for each Configuration.
Please note: When selecting and setting up Configuration Tables, keep in mind that the operator
has the ability to copy any configuration to another configuration. This is explained in detail in
Section 3.2.1 Configuration Tables.
3.2.1. CONFIGURATION TABLES
The System 3000 is shipped with Configurations 1 and 2 set at factory default settings. To
changeanydefaultsettingsand/or to set up other Configuration tables, follow the instructions
outlined in this section. Tables 7.3.2 a - d list the factory default settings for Configurations
1 and 2. Included at the end of this manual are blank configuration worksheets for your use
in setting up configuration tables for your unit.
At the CUST/CONFIG screen, Enter 2 (CONFIG) and the display will read:
DDI-7/8 CONF. #X
1=ZN 1-99 EQUIV
2= ENGLISH EQUIV.
<<1=Translate incoming
The revolving message will read:
<<1=Translate incoming Alarm Code to zone 1-99. Also allows selection of Config table #,
2= Translate incoming Alarm Code to English equiv.

DDI-8 INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC. 700208-C 3-3
3.2.1.1. TRANSLATE ALARM CODES TO ZONES
To change the default settings on Configuration 1 or 2 or to set up new Configuration
Tables, Enter 1 (ZONE) and the display will read:
eP CONFIG # 1
ZONE ¦ ALM ¦ TRB ¦ SEC
01 ¦ 01 ¦ - - ¦ 21
<< Use ↓↑ to select CONFIG
The cursor is on the first field (CONFIG # ) and the revolving message will read:
<< Use the ↓↑ to select CONFIG table to update. Press PRINT to print this CONFIG table. Use
FUNC to move to next field. Use - to move to previous field.
After entering the CONFIG number, use the FUNC button to move to the next field (ZONE).
The revolving message will change to:
<<Use ↓↑ or Keypad to select ZONE number that SYSTEM 3000 will display for incoming ALM,
TRB, or SECURE code coming in. Use FUNC to move to next field. Use - to move to previous
field.
NOTE: Zone number selection is arbitrary. Zone numbers do not always correspond to
actual zones. With some dialers Alarm and Trouble conditions must each have a separate
Restoral (Secure) code. As a result, the Trouble code is usually assigned to a phantom zone
number. The User Text information will spell out the actual zone in Alarm or Trouble. In
Configuration Table 7.3.2(a) Zones 1 - 8 have Alarm codes assigned to them. Zones 11 - 18
have Trouble codes assigned. Zones 11 - 18 are phantom zones. The Trouble codes assigned
to Zones 11 - 18 actually pertain to Zones 1 - 8.
Moving to the next fields (ALM, TRB or SEC) will change the revolving message to read:
<<Use ↓↑ or Keypad to select incoming ALM, TRB or SECURE codes that will translate to
selected ZONE. DO NOT DUPLICATE CODES IN THIS CONFIG. Use FUNC to move to next
field. Use - to move to previous field.
WARNING ! Never duplicate codes within a Configuration. The SYSTEM 3000 will
only recognize the first occurrence of the code. It is strongly recommended that you
print the Configuration Table and thoroughly check for any code repetitions.
Please note: As soon as you exit the Dialer menu, the SYSTEM 3000 checks for duplicate
codes. An error message such as the following prints:
Duplicate Code(s) ??
You must correct for
Proper Operation of
DDI Config. Tables
CNFIG #1 DUP CODE 01

3-4 DIGITIZE, INC. 700208-C
DDI-8 INSTALLATION AND OPERATION MANUAL
In addition, during initialization the SYSTEM 3000 will print an error message if it discovers
duplicate zones. Refer to Section 6.2 System Initialization Error Messages.
When all zone data is entered, press CLEAR to return to the Set Up Mode screen. At this
time the English Equivalents should be set. Press FUNC to select Cust/Config screen. At
the Cust/Config screen, enter 2 to select the Zone/English Equivalent screen.
3.2.1.2. SET ENGLISH EQUIVALENTS
At the ZONE/ENGLISH EQUIV. Screen, Enter 2 (ENGLISH EQUIV.) and the display will
read:
eP CONFIG # _ _
PROCESS ¦ FOR
DAILY TEST ¦ —
<<Use ↓↑ to select
The revolving message will read:
<<Use ↓↑ to select condition to report. Use FUNC to move to next field. Use - to move to
previous field.
Pressing the PRINT button will print the Alarm Code table and the English Equivalent
(Process : For) table.
WARNING ! Never duplicate codes within a Configuration. The SYSTEM 3000 will
only recognize the first occurrence of the code. It is strongly recommended that you
print the Configuration Table and thoroughly check for any code repetitions. Refer to
Section 3.2.1.1 Translate Alarm Codes to Zones for information regarding code
duplication.
If a mistake is made while entering data, use the - key to back up and reenter the data. If you
wish to make the field blank, press the shift button and then the F button (No. 6 on keypad)
and then repeat the procedure to enter the next ‘F’. Typing ‘FF’ returns the field to a blank
line. The shift button must be pressed each time, it does not lock into place.
Opening and Closing Codes
The use of a zero in the second digit allows 16 Openings/Closings to be monitored. When
Opening or Closing is selected the revolving message changes to:
<<New use of this field allows 16 openings/closings by making the second digit a 0. IE X0 will do
opening or closing for codes X0, X1, X2, ...XE and XF. A fixed value such as X5 will only function with
codes that match X5. X = any variable from 0 to F.
Move the cursor and the revolving message will change to:
<<Use ↓↑ or keypad to select incoming code that will translate to selected condition. Use FUNC to
move to next field. Use - to move to previous field.

DDI-8 INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC. 700208-C 3-5
Configuration Table Details
For example, when using Table 7.3.2.(a) Configuration #1 Zone Factory Default Settings, if the dialer sends in a Code 06,
the SYSTEM 3000 will process an Alarm for Zone 06. If the dialer sends a code 26, Zone 06 is Secure. A code 65
indicates a Trouble condition on Zone 15, a Code 74 indicates that Zone 15 is Secure. With Table 7.3.2.(d) Configuration
#2 English Equivalent Factory Default Settings, if the dialer sends the code E9, the SYSTEM 3000 will respond to the
Daily Test.
When the dialer sends an alarm code to the SYSTEM 3000, the system looks for the code first in the English Equivalent
table and then in the Zone Setting table. Codes MUST NOT be duplicated within Configurations. The SYSTEM 3000
only reads the first occurrence of the code. For example, a code 30 is used to indicate Daily Test in the English Equivalent
table and then it is reused to indicate an alarm in zone 08 in the Zone setting table. If the dialer sends an alarm code 30 for
zone 8, the SYSTEM 3000 would read it as a Daily Test. The alarm condition would never be read because the SYSTEM
3000 found the first occurrence of a code 30 in the English Equivalent table.
* If a zone number is not used in a configuration, the System
3000 will skip a line when it prints the table. In Table 7.3.2(a)
zones 09 and 10 are not used, hence the empty row in the
table.
Table 7.3.2.(a)- Configuration # 1
Zone Factory Default Settings
ZONE ALM TBL SEC
01 01 -- 21
02 02 -- 22
03 03 -- 23
04 04 -- 24
05 05 -- 25
06 06 -- 26
07 07 -- 27
08 08 -- 28
*
11 -- 61 71
12 -- 62 72
13 -- 63 73
14 -- 64 74
15 -- 65 75
16 -- 66 76
17 -- 67 77
18 -- 68 78
Table 7.3.2.(b) - Configuration #1
English Equivalent Factory Default Settings
PROCESS FOR
DAILY TEST 30
SECURE ALL --
OPENING --
CLOSING --
AC FAILURE 60
AC NOW OK 70
LINE 1 FAULT 31
LINE 1 OK 35
GROUND FAULT 33
GND NOW OK 37
BATTERY FAIL 69
BATTERY OK 79
LINE 2 FAULT --
LINE 2 OK --
DATA LOSS --
Table 7.3.2.(c) - Configuration # 2
Zone Factory Default Settings
ZONE ALM TBL SEC
01 01 F1 E1
02 02 F2 E2
03 03 F3 E3
04 04 F4 E4
05 05 F5 E5
06 06 F6 E6
07 07 F7 E7
08 08 F8 E8
Table 7.3.2.(d) - Configuration # 2
English Equivalent Factory Default Settings
PROCESS FOR
DAILY TEST E9
SECURE ALL --
OPENING --
CLOSING --
AC FAILURE --
AC NOW OK --
LINE 1 FAULT --
LINE 1 OK --
GROUND FAULT --
GND NOW OK --
BATTERY FAIL --
BATTERY OK --
LINE 2 FAULT --
LINE 2 OK --
DATA LOSS --

3-6 DIGITIZE, INC. 700208-C
DDI-8 INSTALLATION AND OPERATION MANUAL
Data Loss
Some dialers provide a data loss feature. If the dialer was not successful in it’s attempt to
call in, it will give up. The next time it successfully makes a connection will result in a
‘Data Loss’ message on the SYSTEM 3000. The following message will print:
THIS IS THE FIRST
CONNECTION SINCE
AN UNSUCCESSFUL
CONNECTION ATTEMPT.
After processing a data loss, this incoming signal will produce a Daily Test message as well.
When all data is entered, press CLEAR to return to the Set Up Mode screen. At the Set up
Mode screen, press FUNC to select the screen and advance to the CUST/CONFIG screen.
3.2.2. COPY CONFIGURATIONS
At the CUST/CONFIG screen, Enter 3 (COPY) and the display will read:
DDI-7/8
COPY CONFIG # 1
TO CONFIG # 8
<<Use ↑↓ keys to select
The revolving message will read:
<< Use ↓↑ keys to select CONFIG # to copy FROM. If copy TO is correct, press SET to start Copy.
Use FUNC to move to next field. Press CLEAR to END.
Press the FUNCbutton to move tothe next field (TO). The revolving messagewill change to:
<< Use ↑↓ keys toselect CONFIG to copy TO. If copy FROM is correct, press SET to start copy. Use
FUNC to move to next field. Press CLEAR to END.
If the FROM and TO Configuration Numbers are correct, and SET is pressed, the printer
will print the following message:
COPIED CONF #1 to #8
07 FEB 95 10:42:01
Any configuration may be copied into another configuration. A blank Configuration may
be copied over another configuration in order to delete the entire configuration. Before
copying any configuration, it is recommended that both the TO and FROM Configuration
Tables be printed first to ensure that aConfigurationisnotinadvertentlycopiedoverorerased.
The Configuration Tables may be printed at any time when viewing the Alarm Code or
English Equivalent Screens.

DDI-8 INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC. 700208-C 3-7
3.2.3. ADD OR DELETE CUSTOMER NUMBER
Once all Configuration tables have been set up, you are ready to add Customer Numbers to
the system. Customer numbers are three to six digit numbers that will represent the Dialer
Account number calling in to the DDI-8. Do NOT include Zone numbers in the customer
number.
Enter 1 (CUST), and the display will read:
eP RESTORE = Y ADD
CUSTOMER # _ _ _ _ _ _
24HR=Y CONFIG. # 1
<<FUNC = next field
The revolving message will read:
<< FUNC = next field. Select ADD/24HR/CONFIG/RESTORE, Enter desired CUSTOMER Number
(i.e., 1234). DO NOT INCLUDE ZONE #. Press SET to ADD or DELETE selection. Press PRINT for
CUSTOMER list.
After the operator enters the Customer number and presses the SET button the printer will
print the following message:
ADD CUSTOMER # XXXX
24 HR TST= Y RST = Y CONF. # X
Press the FUNC button to move to the next field (24 HR= ). The revolving message will
change to:
<<XX.X/24 HR= Dialer tests in every XX.X or 24 hr. Use ↓↑ keys to change. Use FUNC to move to
next field.
(Where XX.X represents a user defined global value. For instance, if XX.X = 22.5 hrs and there are 100 dialers,
when XX.X is changed, the value will change at once for every dialer.)
Press FUNC to move to the next field (Y). The revolving message will change to:
<<Y Indicates dialer tests in. N = No daily test. Use FUNC to move to next field.
If the user selects 24 HR=Y (Yes) and the dialer fails to report, in an error message will be
displayed on the screen and printed by the thermal printer.
The following message will appear on the screen:
YYY DIALER(S) NO
TST, LAST=ZZZZZZ
CHK REPORT
(Where YYY= Total number of dialers that have failed to report and ZZZZZZ = Last dialer customer that failed
to report).

3-8 DIGITIZE, INC. 700208-C
DDI-8 INSTALLATION AND OPERATION MANUAL
The fourth line of the display will read “SEE PRINTOUT” and an audible Trouble buzzer
will sound. To silence the buzzer the operator must press “CLEAR”.
The following message will print when the first dialer is missed:
CHECK DIALER REPORT
30-MAR-95 08:30:24
In addition, the following message will print for each missed dialer:
FAIL 24HR,CUST ZZZZZZ
30-MAR-95 08:30:24
The dialer report will list all of the dialers that have failed to report within the 24 Hour
period. To obtain the dialer report, press SHIFT ( ) and REPORT. The following
message will print:
** MISSED DIALERS **
30-MAR-97 08-30-24
MISSED DD ZZZZZZ
MISSED DD ZZZZZZ
MISSED DD ZZZZZZ
MISSED DD ZZZZZZ
END DIALER REPORT
Missed dialer messages will not appear on the screen or on the thermal printer while the
operator is in the SET menu (i.e. adding new customer numbers). When the operator has
pressed CLEAR twice and exited Dialer Set-Up, the error message will appear on the screen,
the buzzer will sound and the error message will be printed.
Press the FUNC button to move the cursor to the next field (CONFIG) and the revolving
message will change again. The new message will read:
<<Use ↓↑ to change value. CONFIG sets the table that will be used to decode the CUSTOMER
number you select to ADD. The CONFIG table tells The SYSTEM 3000 what to convert the incoming
ZONE to. Use FUNC to move to the next field.
Press the FUNC button to move to the next field (ADD/DEL) and the revolving message
will change again. The new message will read:
<<Use ↓↑ to select ADD or DELETE mode. Once you select ADD or DEL, the System will ADD or
DEL the CUSTOMER from the SYSTEM 3000 when you press SET (in customer field). Use FUNC to
move to next field.

DDI-8 INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC. 700208-C 3-9
If DEL is selected and SET is pressed, the printer will print the following message:
DEL CUSTOMER # XXXX
24HR TST=Y Conf. # X
Press FUNC to move the next field (RESTORE). The revolving message will change to:
<< Use keys to change RESTORE = Y or N. Y = Dialer will send restoral.
When all customer numbers have been entered, press CLEAR to return to the SET UP
MODE screen. At this time the Dialer Handshake should be set. Press FUNC to select the
CUST/CONFIG screen. At the CUST/CONFIG screen, enter 4 to select Ans. Phones How
(Dialer Handshake).
3.2.4. SELECTING DIALER HANDSHAKE
The SYSTEM 3000 is shipped with dialer handshakes set at the following default settings:
1st handshake - 2300 Hz, extended format, checksums disabled.
2nd handshake - 1400 Hz, extended format, checksums disabled.
3rd handshake - Not programmed
4th handshake - Not programmed.
When the SYSTEM 3000 is first powered up, the following message will print:
ANSWER 2ND = 1400 HZ
EXT= YES CHECKSUM= NO
ANSWER 1ST = 2300 HZ
EXT= YES CHECKSUM= NO
CAUTION: It is imperative that the proper dialer handshakes be entered in order for
the SYSTEM 3000 to correctly interpret the messages received.
At the CUST/CONFIG screen, enter 4 (Ans. Phone How) and the display will read:
DDI-8 # 1 ANSWER
1 = 2300 HZ HNDSHK
EXT = YES CSUM= NO
<< Use ↑↓ keys to select
The revolving message will read:
<< Use ↑↓ keys to select DDI-8 to set up. All changes are accepted when entered. YOU MUST
RESTART THE SYSTEM 3000 TO ACTIVATE CHANGES. Use FUNC to move to next field.
Press CLEAR to end.

3-10 DIGITIZE, INC. 700208-C
DDI-8 INSTALLATION AND OPERATION MANUAL
The DDI-8 number selected is based on the card address dip switch settings on the DDI-8
card installed. Refer to Section 2 DDI-8 Switch Settings for details on selecting card address.
Press FUNC to move to the next field (1=). The revolving message will change to:
<< Use ↑↓ keys to select what order the handshakes should be used when the DDI-8 answers
the phone. 1 = 1st, 4 = 4th. Use FUNC to move to next field. Press CLEAR to end.
Press FUNC to move to the next field (2300 Hz). The revolving message will change to
read:
<< Use ↑↓ keys to select desired handshake. Use FUNC to move to next field. Press CLEAR to
END.
Press FUNC to move to next field (EXT= YES) and the revolving message will change
again. The new message will read:
<< Use ↑↓ keys to select decode extended format YES or NO. Use FUNC to move to next field.
Press CLEAR to END.
Press FUNC to move to the last field (CSUM= NO) and the revolving message will change
to read:
<< Use ↑↓ keys to select decode CHECKSUM format YES or NO. Use FUNC to move to next
field. Press CLEAR to END.
When all data is entered on all screens, press CLEAR twice to end Dialer Set Up.