DIGITIZE DDI-9E User manual

DDI-9E
DUAL LINE EXTERNAL DIGITAL
DIALER RECEIVER MODULE
INSTALLATION
AND
OPERATION MANUAL
Digitize, Inc.
158 Edison Road
Lake Hopatcong, New Jersey 07849
Te : [phone] Part Number: 700236-0001
Fax: [phone] Revision: A
http://www.digitize-inc.com Issue Date: 7/00

Digitize, Inc.
158 Edison Road
Lake Hopatcong, NJ 07849-2217
The DIGITIZE ogo is a registered trademark of Digitize, Inc.

PROPRIETARY NOTICE
AND DISCLAIMER
DIGITIZE, INC.
58 EDISON ROAD
LAKE HOPATCONG, NJ 07849
(20 ) 663- 0
FAX: (20 ) 663-4333
This manua has been prepared by DIGITIZE, INC. for use by its icensees,
distributors and customers. The information contained herein is the property of
DIGITIZE, INC. and may not be copied, disc osed or reproduced, in who e or in
part, without the prior written approva of DIGITIZE, INC. Any unauthorized
disc osure to, or use of the enc osed information by, unauthorized third persons
sha void any and a representations, warranties and ob igations on the part of
DIGITIZE, INC.
DIGITIZE, INC. reserves the right to make changes to the specifications and
materia contained herein without prior notice. The information and/or examp es
(inc uding, but not imited to circuitry, wiring diagrams, programming, the
operation or use shown) described in this manua are intended so e y to i ustrate
the operating princip es of the particu ar product. They are not a warranty,
representation or guarantee that a particu ar examp e or use shown wi perform in
a particu ar situation. They are given for i ustration purposes on y. DIGITIZE,
INC. sha not be responsib e, nor does it represent, that any examp e of i ustration
wi perform in a particu ar environment or practice un ess it specifica y makes a
representation to that effect.
The materia set forth herein is for informationa purposes on y, and DIGITIZE,
INC. assumes no patent iabi ity with respect to any information or i ustrations
contained herein.
PROPRIE.CHP REV.B

FCC NOTICE
In comp iance with Paragraph 15.105 of the FCC Ru es and Regu ations, the
fo owing notice is provided.
NOTE: This equipment has been tested and found to comp y with the imits for a
C ass A digita device, pursuant to Part 15 of the FCC Ru es. These imits are
designed to provide reasonab e protection against harmfu interference when the
equipment is operated in a commercia environment. This equipment generates,
uses, and can radiate radio frequency energy, and, if not insta ed and used in
accordance with the instruction manua , may cause interference to radio
communications. Operation of this equipment in a residentia area is ike y to
cause interference, in which case the user wi be required to correct the
interference at his own expense.
P/N 770120 Rev C

Table of Contents
SECTION OVERVIEW .......................................................................................................... -
1.1 CALLER ID.............................................................................................................................1 - 2
1.2 CONTACT ID .........................................................................................................................1 - 2
1.3 MEM-ID ..................................................................................................................................1 - 3
1.4 POWER SUPPLY....................................................................................................................1 - 3
1.5 RS-232 SERIAL PORT ...........................................................................................................1 - 3
1.6 PARALLEL PRINTER............................................................................................................1 - 3
SECTION 2 DIALER SET UP ..................................................................................................... 2 -
2.1. PASSWORD..............................................................................................................................2 - 1
2.2. CUST/CONFIG SCREEN.........................................................................................................2 - 2
2.2.1. CONFIGURATION TABLES......................................................................................2 - 2
2.2.1.1. TRANSLATE ALARM CODES TO ZONES.............................................2 - 3
2.2.1.2. SET ENGLISH EQUIVALENTS................................................................2 - 4
2.2.2. COPY CONFIGURATIONS........................................................................................2 - 6
2.2.2. ADD OR DELETE CUSTOMER NUMBER...............................................................2 - 7
2.2.4. SELECTING DIALER HANDSHAKE (DDI7/8 ONLY)............................................2 - 9
SECTION 3 RETROFITS ............................................................................................................. 3-
SECTION 4 OPERATION ............................................................................................................ 4-
4.1. LED INDICATORS ..................................................................................................................4- 2
4.1.1 POWER (Green LED) .................................................................................................4- 2
4.1.2 LINE 1/LINE 2 (Red LED) ........................................................................................4- 2
4.1.3 COMPUTER (Amber LED) .......................................................................................4- 2
4.1.4 PRINTER (Amber LED) .............................................................................................4- 2
4.2 REDUNDANT OPERATION....................................................................................................4- 3
SECTION 5 FCC INFORMATION ............................................................................................. 5 -

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 1-1
SECTION 1
OVERVIEW
The DDI-9E is a dua ine externa dia er receiver modu e capab e of processing Contact
ID account information. On y one DDI-9E may be connected to a SYSTEM 3500/3000.
The Digita Dia er interface option a ows the SYSTEM 3500/3000 to receive a arms
through the dia up te ephone network. The dia er option software provides conversion of
coded information from the receiver into the proper format for processing by the
SYSTEM 3500/3000.
The DDI-9E is an dua - ine externa dia er receiver modu e (P/N 425196-0001 and
425196-0002) that wi accept any pu sed dia er rate from 10 to 40 (37) BPS using 3x2 or
4x1 formats. Contact ID format wi a so operate with the DDI-9E. The DDI-9E wi
process a dia er formats now avai ab e with the DDI-7/8 (except the unit cannot mix 3x2
formats with 4x1 formats.). Converting from the DDI-8 to the DDI-9E shou d not require
any setup changes for the existing formats.
The fo owing dia er formats are supported by the DDI-9E:
A - Si ent Knight/Ademco s ow, 10 BPS 3/1, 4/1, 4/2, non-extended format
B - Si ent Knight fast, 20 BPS 3/1, 4/1, 4/2, non-extended format
C - Si ent Knight/Ademco s ow 10 BPS 3/1, extended format
D - Si ent Knight/Ademco fast 20 BPS 3/1, extended format
E - Sescoa, Frank in, DCI, Vertex, 20 BPS 3/1, 4/1, 4/2, non-extended format
F - Sescoa, Frank in, DCI, Vertex, 20 BPS 3/1, extended format
G - Radionics 3/1, 4/2, non-extended format
H - Radionics 3/1, 4/2, non-extended with parity format
I - Radionics 3/1, extended format
J - Radionics 3/1, extended with parity format
K - Si ent Knight, Contact ID (Ademco)
Future re eases of the SYSTEM 3500/3000 may inc ude Modem SIA, Modem CFSK,
FBI Super Fast, Acron, and Ademco High Speed. The DDI-9E can decode these, but the
SYSTEM 3500/3000 cannot process these formats at this time. Digitize wi strive to
imp ement as many of these that are compatib e with the nine-digit account number
structure and the group definitions current y in p ace. Future re eases of new protoco s
wi be free of charge. The upgrades may be obtained by down oading the atest program
from our website when the formats are avai ab e.
The DDI-9E card processes dia er A arm, Troub e and Restore conditions. The SYSTEM
3500/3000 disp ays and prints the incoming DDI-9E signa s. The user can specify
Restora = Yes or No for each account number. After an a arm or troub e condition
appears, the CLEAR button wi b ink if an inva id account number comes through or if
Restora = N for that account number. In this instance the operator can hit the CLEAR
button when the ight is b inking and the condition wi be c eared. If the dia er has a
restora feature, the user wou d se ect Restora = Y, and the dia er wou d send a restora
automatica y.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 1-2
If an abnorma condition occurs (i.e. the dia er is reset and no restora wi be received)
the operator may a so c ear the condition as fo ows: Whi e the dia er message
is on the disp ay, press DIALER LOOK UP. Whi e the disp ay reads “DD
xxx-x pg. 1”, press CLEAR to remove the dia er A arm or Troub e
condition.
1.1 CALLER ID
A DDI-9E units are equipped with Ca er ID. If the A arm monitoring ocation
subscribes to Ca er ID, the fo owing information is printed after the first ring is received
and the DDI-9E processes the data.
CALL ID - Area Code -Phone Num er
Date - Time
If the Ca er ID information is being b ocked by the ca ing party, the fo owing
information wi print:
CALL ID - Blocked
Date- Time
If the ca ing party is out of the Ca er ID service area, the fo owing information wi be
printed:
CALL ID - Out of Area
Date - Time
Information regarding Ca er ID avai abi ity in your area can be obtained from your oca
te ephone carrier.
1.2 CONTACT ID
The Contact ID account number wi be a nine-digit number. For examp e, 123401008,
where 1234 is the account number, 01 is the Group number and 008 is the
zone/contact/point, etc. number.
Leading zeros wi be eft b ank. For examp e, on account 234 the Contact ID account
number may be 23401008.
When adding an account number to the SYSTEM 3500/3000, you can assign it to any
group (i.e. 1 –8). The group fie ds are not used when receiving a Contact ID account. If
an existing 3x1, 4x2 etc. account switches to Contact ID, you on y need to program the
user text messages for the new account numbers. Note: You can use WIN3000 to simp y
renumber the account and use the same message.
When a Contact ID account appears on the disp ay, you wi get the Contact ID info as
the first screen. Both zone specific and generic messages wi work with the Contact ID.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 1-3
1.3 MEM-ID
The Contact ID messages wi be stored in a MEM-600 type IC abe ed “Contact ID.”
This EEPROM can be p aced in the next avai ab e socket on the memory card. If you
have a system with a fu card and the ast MEM-600 is not used at this time, you may
remove the ast MEM-600 and rep ace it with the “Contact ID” MEM-600. The MEM-
600 that is removed can be insta ed on the next memory card purchased.
1.4 POWER S PPLY
The DDI-9E wi require an externa 6-12 VDC power supp y. The manufacturer of the
DDI-9E recommends .5AH x desired standby time. A connector with a two-foot red and
b ack wire (no connector one side) is supp ied with the DDI-9E, a ong with the cab es to
connect to the DB-9 connector on the SYSTEM 3500.
1.5 RS-232 SERIAL PORT
We wi supp y an RS-232 Configurator card with each DDI-9E. If the system you are
insta ing the DDI-9E into has no avai ab e s ots, then we can supp y a quad seria
expander card that p ugs into the SYSTEM 3500/3000. We have issued two part
numbers for the DDI-9E (one part number for DDI-9E with RS-232 Configurator card
and one with the Quad seria card). Un ess otherwise noted, we wi de iver the RS-232
Configurator card on a in house orders.
1.6 PARALLEL PRINTER
A para e printer may be attached direct y to the DDI-9E. This printer wi operate
independent y from the SYSTEM 3500/3000.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-1
SECTION 2
DIALER SET P
After the DDI-9E is insta ed into the unit, operator wi access the Set Up Mode
through the front pane keypad. By pressing the SET button, the operator may step
through a avai ab e menus. If pressed for over one second, the SET button wi
auto repeat. Direct access to the DDI-9E menu is possib e by entering the menu
number (16) and pressing the SET button.
When using the DDI-9E with Contact ID format, the on y information that must be
set up using the 16 SET menus is the customer number and whether the DDI-9E
reports in 24 hours or ess often. Refer to Section 2.2.3 for detai s.
After pressing 16 SET, the disp ay wi read:
DDI-7/8/9E
SET UP MODE
<< Press FUNC to
The fo owing revo ving message wi scro across the bottom of the disp ay:
<<Press FUNC to select this screen. Press SET to move to the next screen Press CLEAR to a ort.
2.1. PASSWORD
Press the FUNC button and the disp ay wi read:
ENTER PASSWORD
FOR THIS LEVEL
ENTER _ _ _ _ _ _ _ _ _
<<Enter proper password
The revo ving message wi read:
<<Enter proper password for this level of security. Press SET after entering PASSWORD.
Press CLEAR to EXIT.
The factory defau t password is 2222. Password can be changed via the keyboard. Refer
to Section 4.2.8. Password Menu in the SYSTEM 3500/3000 Insta ation and Operation
Manua . If the password for this eve has a ready been changed, enter the new password.
Once the password has been entered at this eve the operator can move between screens
without reentering the password.
Enter password and press SET and the CUST/CONFIG screen wi appear.
2.2. C ST/CONFIG SCREEN

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-2
After the password has been entered and the SET button has been pressed, the
CUST/CONFIG screen wi appear and the disp ay wi read:
DDI - 7/8/9E 1=CUST
2=CONFIG 3=COPY
4=ANS. PHONE HOW
<<1=Set up Cust #
The revo ving message wi read:
<<1=Set up Cust # (Dialer Acct. num er calling in), 2=Set up CONFIG ta le to cross ref.
CUST. to (translate incoming zone to what function), 3=COPY any config. to any other config.,
4=Selects handshake to use when answering phone.
Se ecting and setting up Configuration Tab es must be done prior to setting up customer
numbers (dia er account numbers). See Section 2.2.1 Configuration Tables.
Configuration tab es spe out the a arm, troub e and secure codes app icab e to each
zone. The SYSTEM 3500/3000 wi accept up to eight different configurations. Each
configuration wi accept codes for one - 99 zones. After your Configuration tab es are
set up, specific customer numbers may be entered for each Configuration.
P ease note: When se ecting and setting up Configuration Tab es, keep in mind that the
operator has the abi ity to copy any configuration to another configuration. This is
exp ained in detai in Section 2.2.1 Configuration Tables.
2.2.1. CONFIG RATION TABLES
The System 3500/3000 is shipped with Configurations 1 and 2 set at factory defau t
settings. To change any defau t settings and/or to set up other Configuration tab es,
fo ow the instructions out ined in this section. Tab es 7.2.2 a - d ist the factory
defau t settings for Configurations 1 and 2. Inc uded at the end of this manua are
b ank configuration worksheets for your use in setting up configuration tab es for
your unit.
At the CUST/CONFIG screen, Enter 2 (CONFIG) and the disp ay wi read:
DDI-7/8/9E CONF. #X
1=ZN 1-99 EQUIV
2= ENGLISH EQUIV.
<<1=Translate incoming
The revo ving message wi read:
<<1=Translate incoming Alarm Code to zone 1-99. Also allows selection of Config ta le #, 2=
Translate incoming Alarm Code to English equiv.
2.2.1.1. TRANSLATE ALARM CODES TO ZONES

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-3
To change the defau t settings on Configuration 1 or 2 or to set up new Configuration
Tab es, Enter 1 (ZONE) and the disp ay wi read:
eP CONFIG # 1
ZONE ¦ ALM ¦ TRB ¦ SEC
01 ¦ 01 ¦ - - ¦ 21
<< Use ↓↑ to select CONFIG
The cursor is on the first fie d (CONFIG # ) and the revo ving message wi read:
<< Use the ↓↑ to select CONFIG ta le to update. Press PRINT to print this CONFIG
ta le. Use FUNC to move to next field. Use - to move to previous field.
After entering the CONFIG number, use the FUNC button to move to the next fie d
(ZONE). The revo ving message wi change to:
<<Use ↓↑ or Keypad to select ZONE num er that SYSTEM 3500/3000 will display for
incoming ALM, TRB, or SECURE code coming in. Use FUNC to move to next field. Use -
to move to previous field.
NOTE: Zone number se ection is arbitrary. Zone numbers do not a ways correspond
to actua zones. With some dia ers A arm and Troub e conditions must each have a
separate Restora (Secure) code. As a resu t, the Troub e code is usua y assigned to
a phantom zone number. The User Text information wi spe out the actua zone in
A arm or Troub e. In Configuration Tab e 7.2.2(a) Zones 1 - 8 have A arm codes
assigned to them. Zones 11 - 18 have Troub e codes assigned. Zones 11 - 18 are
phantom zones. The Troub e codes assigned to Zones 11 - 18 actua y pertain to
Zones 1 - 8.
Moving to the next fie ds (ALM, TRB or SEC) wi change the revo ving message to
read:
<<Use ↓↑ or Keypad to select incoming ALM, TRB or SECURE codes that will translate to
selected ZONE. DO NOT DUPLICATE CODES IN THIS CONFIG. Use FUNC to move to
next field. Use - to move to previous field.
WARNING ! Never dup icate codes within a Configuration. The SYSTEM
3500/3000 wi on y recognize the first occurrence of the code. It is strong y
recommended that you print the Configuration Tab e and thorough y check for
any code repetitions.
P ease note: As soon as you exit the Dia er menu, the SYSTEM 3500/3000 checks
for dup icate codes. An error message such as the fo owing prints:
Duplicate Code(s) ??
You must correct for
Proper Operation of
DDI Config. Ta les
CNFIG #1 DUP CODE 01
In addition, during initia ization the SYSTEM 3500/3000 wi print an error message
if it discovers dup icate zones.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-4
When a zone data is entered, press CLEAR to return to the Set Up Mode screen. At
this time the Eng ish Equiva ents shou d be set. Press FUNC to se ect Cust/Config
screen. At the Cust/Config screen, enter 2 to se ect the Zone/Eng ish Equiva ent
screen.
2.2.1.2. SET ENGLISH EQ IVALENTS
At the ZONE/ENGLISH EQUIV. Screen, Enter 2 (ENGLISH EQUIV.) and the
disp ay wi read:
eP CONFIG # _ _
PROCESS ¦ FOR
DAILY TEST ¦ —
<<Use ↓↑ to select
The revo ving message wi read:
<<Use ↓↑ to select condition to report. Use FUNC to move to next field. Use - to move to
previous field.
Pressing the PRINT button wi print the A arm Code tab e and the Eng ish
Equiva ent (Process : For) tab e.
WARNING ! Never dup icate codes within a Configuration. The SYSTEM
3500/3000 wi on y recognize the first occurrence of the code. It is strong y
recommended that you print the Configuration Tab e and thorough y check for
any code repetitions. Refer to Section 2.2.1.1 Translate Alarm Codes to Zones
for information regarding code dup ication.
If a mistake is made whi e entering data, use the - key to back up and reenter the data.
If you wish to make the fie d b ank, press the shift button and then the F button (No.
6 on keypad) and then repeat the procedure to enter the next ‘F’. Typing ‘FF’ returns
the fie d to a b ank ine. The shift button must be pressed each time, it does not ock
into p ace.
Opening and Closing Codes
The use of a zero in the second digit a ows 16 Openings/C osings to be monitored.
When Opening or C osing is se ected the revo ving message changes to:
<<New use of this field allows 16 openings/closings y making the second digit a 0. IE X0 will
do opening or closing for codes X0, X1, X2, ...XE and XF. A fixed value such as X5 will only
function with codes that match X5. X = any varia le from 0 to F.
Move the cursor and the revo ving message wi change to:<<Use ↓↑ or keypad to
se ect incoming code that wi trans ate to se ected condition. Use FUNC to move to
next fie d. Use - to move to previous fie d.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-5
Table 7.3.2.(a)- Configuration #
Zone Factory Default Settings
ZONE ALM TBL SEC
01 01 -- 21
02 02 -- 22
03 03 -- 23
04 04 -- 24
05 05 -- 25
06 06 -- 26
07 07 -- 27
08 08 -- 28
*
11 -- 61 71
12 -- 62 72
13 -- 63 73
14 -- 64 74
15 -- 65 75
16 -- 66 76
17 -- 67 77
18 -- 68 78
*
If a z one n um ber i s not u sed in a con figur at ion , the Syst em 3 000 wi skip a ine wh en it p ri nt s th e tab e.
In Tab e 7.3 .2 (a) zon es 09 an d 1 0 are not u sed , henc e t he emp ty ro w i n th e ta b e.
Table 7.3.2.(b) - Configuration #
English Equivalent Factory Default Settings
PROCESS FOR
DAILY TEST 30
SECURE ALL --
OPENING --
CLOSING --
AC FAILURE 60
AC NOW OK 70
LINE 1 FAULT 31
LINE 1 OK 35
GROUND FAULT 33
GND NOW OK 37
BATTERY FAIL 69
BATTERY OK 79
LINE 2 FAULT --
LINE 2 OK --
DATA LOSS --

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-6
Table 7.3.2.(c) - Configuration # 2
Zone Factory Default Settings
ZONE ALM TBL SEC
01 01 F1 E1
02 02 F2 E2
03 03 F3 E3
04 04 F4 E4
05 05 F5 E5
06 06 F6 E6
07 07 F7 E7
08 08 F8 E8
Table 7.3.2.(d) - Configuration # 2
English Equivalent Factory Default Settings
P RO CESS F O R
DAILY TEST E9
SECURE ALL --
OPENING --
CLOSING --
AC FAILURE --
AC NOW OK --
LINE 1 FAULT --
LINE 1 OK --
GROUND FAULT --
GND NOW OK --
BATTERY FAIL --
BATTERY OK --
LINE 2 FAULT --
LINE 2 OK --
DATA LOSS --
Configuration Table Details
F
or examp e, when using Tab e 7.3.2.(a) Configuration #1 Zone Factory Defau t Settings, if the dia er sends in a
Code 06, the SYSTEM 3000 wi process an A arm for Zone 06. If the dia er sends a code 26, Zone 06 is Secure.
A code 65 indicates a Troub e condition on Zone 15, a Code 74 indicates that Zone 15 is Secure. With Tab e
7.3.2.(d) Configuration #2 Eng ish Equiva ent Factory Defau t Settings, if the dia er sends the code E9, the
SYSTEM 3000 wi respond to the Dai y Test.
When the dia er sends an a arm code to the SYSTEM 3000, the system ooks for the code first in the Eng ish
Equiva ent tab e and then in the Zone Setting tab e. Codes MUST NOT be dup icated within Configurations. The
SYSTEM 3000 on y reads the first occurrence of the code. For examp e, a code 30 is used to indicate Dai y Test in the
Eng ish Equiva ent tab e and then it is reused to indicate an a arm in zone 08 in the Zone setting tab e. If the dia er
sends an a arm code 30 for zone 8, the SYSTEM 3000 wou d read it as a Dai y Test. The a arm condition wou d never
be read because the SYSTEM 3000 found the first occurrence of a code 30 in the Eng ish Equiva ent tab e.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-7
Data Loss
Some dia ers provide a data oss feature. If the dia er was not successfu in it’s
attempt to ca in, it wi give up. The next time it successfu y makes a connection
wi resu t in a ‘Data Loss’ message on the SYSTEM 3500/3000. The fo owing
message wi print:
THIS IS THE FIRST
CONNECTION SINCE
AN UNSUCCESSFUL
CONNECTION ATTEMPT.
After processing a data oss, this incoming signa wi produce a Dai y Test message
as we . When a data is entered, press CLEAR to return to the Set Up Mode screen.
At the Set up Mode screen, press FUNC to se ect the screen and advance to the
CUST/CONFIG screen.
2.2.2. COPY CONFIG RATIONS
At the CUST/CONFIG screen, Enter 3 (COPY) and the disp ay wi read:
DDI-7/8/9E
COPY CONFIG # 1
TO CONFIG # 8
<<Use
↑↓ keys to select
The revo ving message wi read:
<< Use ↓↑ keys to select CONFIG # to copy FROM. If copy TO is correct, press SET to start
Copy. Use FUNC to move to next field. Press CLEAR to END.
Press the FUNC button to move to the next fie d (TO). The revo ving message wi
change to:
<< Use ↑↓ keys to select CONFIG to copy TO. If copy FROM is correct, press SET to start
copy. Use FUNC to move to next field. Press CLEAR to END.
If the FROM and TO Configuration Numbers are correct, and SET is pressed, the
printer wi print the fo owing message:
COPIED CONF #1 to #8
07 FEB 95 10:42:01
Any configuration may be copied into another configuration. A b ank Configuration
may be copied over another configuration in order to de ete the entire configuration.
Before copying any configuration, it is recommended that both the TO and FROM
Configuration Tab es be printed first to ensure that a Configuration is not
inadvertent y copied over or erased.
The Configuration Tab es may be printed at any time when viewing the A arm Code
or Eng ish Equiva ent Screens.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-8
2.2.2. ADD OR DELETE C STOMER N MBER
Once a Configuration tab es have been set up, you are ready to add Customer
Numbers to the system. Customer numbers are three to six digit numbers that wi
represent the Dia er Account number ca ing in to the DDI-9E. Do NOT inc ude
Zone numbers in the customer number.
Enter 1 (CUST), and the disp ay wi read:
eP RESTORE = Y ADD
CUSTOMER # _ _ _ _ _ _
24HR=Y CONFIG. # 1
<<FUNC = next field
The revo ving message wi read:
<< FUNC = next field. Select ADD/24HR/CONFIG/RESTORE, Enter desired CUSTOMER
Num er (i.e., 1234). DO NOT INCLUDE ZONE #. Press SET to ADD or DELETE selection.
Press PRINT for CUSTOMER list.
After the operator enters the Customer number and presses the SET button the printer
wi print the fo owing message:
ADD CUSTOMER # XXXX
24 HR TST= Y RST = Y CONF. # X
Press the FUNC button to move to the next fie d (24 HR= ). The revo ving message
wi change to:
<<XX.X/24 HR= Dialer tests in every XX.X or 24 hr. Use ↓↑ keys to change. Use FUNC to
move to next field.
(Where XX.X represents a user defined g oba va ue. For instance, if XX.X = 22.5 hrs and there are 100
dia ers, when XX.X is changed, the va ue wi change at once for every dia er.)
Press FUNC to move to the next fie d (Y). The revo ving message wi change to:
<<Y Indicates dialer tests in. N = No daily test. Use FUNC to move to next field.
If the user se ects 24 HR=Y (Yes) and the dia er fai s to report, in an error message
wi be disp ayed on the screen and printed by the therma printer.
The fo owing message wi appear on the screen:
YYY DIALER(S) NO
TST, LAST=ZZZZZZ
CHK REPORT
(Where YYY= Tota number of dia ers that have fai ed to report and ZZZZZZ = Last dia er customer
that fai ed to report)
.

DDI-9E INSTALLATION AND OPERATION MANUAL
DIGITIZE, INC 700236-0001 REV. A 2-9
The fourth ine of the disp ay wi read “SEE PRINTOUT” and an audib e Troub e
buzzer wi sound. To si ence the buzzer the operator must press “CLEAR”.
The fo owing message wi print when the first dia er is missed:
CHECK DIALER REPORT
30-MAR-95 08:30:24
In addition, the fo owing message wi print for each missed dia er:
FAIL 24HR,CUST ZZZZZZ
30-MAR-95 08:30:24
The dia er report wi ist a of the dia ers that have fai ed to report within the 24
Hour period. To obtain the dia er report, press SHIFT ( ) and REPORT. The
fo owing message wi print:
** MISSED DIALERS **
30-MAR-97 08-30-24
MISSED DD ZZZZZZ
MISSED DD ZZZZZZ
MISSED DD ZZZZZZ
MISSED DD ZZZZZZ
END DIALER REPORT
Missed dia er messages wi not appear on the screen or on the therma printer whi e
the operator is in the SET menu (i.e. adding new customer numbers). When the
operator has pressed CLEAR twice and exited Dia er Set-Up, the error message wi
appear on the screen, the buzzer wi sound and the error message wi be printed.
Press the FUNC button to move the cursor to the next fie d (CONFIG) and the
revo ving message wi change again. The new message wi read:
<<Use ↓↑ to change value. CONFIG sets the ta le that will e used to decode the
CUSTOMER num er you select to ADD. The CONFIG ta le tells The SYSTEM 3500/3000
what to convert the incoming ZONE to. Use FUNC to move to the next field.
Press the FUNC button to move to the next fie d (ADD/DEL) and the revo ving
message wi change again. The new message wi read:
<<Use ↓↑ to select ADD or DELETE mode. Once you select ADD or DEL, the System will
ADD or DEL the CUSTOMER from the SYSTEM 3500/3000 when you press SET (in customer
field). Use FUNC to move to next field.