Direct Supply Attendant SOLO-DS User manual

Attendant®
BLUETOOTH
COLUMN SCALE
Please keep and refer to this Owner’s Manual.
Owner’s Manual
Thank you for purchasing an Attendant®Bluetooth Column Scale. Please read this entire guide carefully and keep it
for future reference. This guide will provide you with instructions, warnings, warranty information and other important
information about your Attendant®Bluetooth Column Scale. Share this information with those individuals who will be
assembling, using, servicing and/or cleaning the Product to help ensure it is cared for properly.
1-800-245-9917
FCC ID:2AWG7-SOLO-DS
Model Name: SOLO-DS

2
Table of Contents
Table of Contents
Introduction .............................................................................................................................. 3
Definitions and Symbols........................................................................................................... 3
Warnings .................................................................................................................................. 4
Proper Disposal ........................................................................................................................ 4
FCC Compliance Statement..................................................................................................... 4
Specifications ........................................................................................................................... 5
Features .................................................................................................................................. 5
Installation .........................................................................................................................6 - 10
Unpacking ............................................................................................................................ 6
Assembly .........................................................................................................................7 - 9
Installing The Carpet Feet................................................................................................... 10
Optional Handrail Installation...........................................................................................11 - 12
Unpacking ........................................................................................................................... 11
Installation....................................................................................................................11 - 12
Unit Selection......................................................................................................................... 13
Battery Operation................................................................................................................... 14
Installation/Replacement..................................................................................................... 14
Low Battery ........................................................................................................................ 14
Automatic Shutoff............................................................................................................... 14
Optional AC Power Adapter................................................................................................... 15
Operation.........................................................................................................................16 - 20
Keypad Functions ............................................................................................................... 16
Annunciators....................................................................................................................... 17
Weighing Mode .................................................................................................................. 18
Height and/or BMI Measure Mode..................................................................................... 19
Optional BMI Mode ............................................................................................................ 19
Height Rod Operation......................................................................................................... 20
Setup ...............................................................................................................................21 - 22
Calibration........................................................................................................................23 - 24
Data Transmission Format ..................................................................................................... 25
Bluetooth Low Energy............................................................................................................ 26
Display Messages .................................................................................................................. 27
Troubleshooting...................................................................................................................... 28
Care and Cleaning .................................................................................................................. 29
Limited Warranty.................................................................................................................... 30
Customer Service................................................................................................................... 31

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1-800-245-9917
Introduction
Thank you for purchasing the Attendant®Bluetooth Column Scale. This scale has been tested before
leaving the factory to ensure accuracy and dependability for years to come.
In this owner’s manual, you’ll find important information you should read before assembling or using
this product. Please keep this manual in a safe place for future reference.
If at any time you do not understand how to use this product, or you suspect it may be damaged,
DO NOT USE and immediately contact the distributor that sold this product to you.
This owner’s manual is compiled from the latest specifications and product information available at the
time of publication. Changes may be made to this manual at any time. Contact your distributor for a
current copy of this owner’s manual.
Definitions and Symbols
NOTE: Indicates a tip.
CAUTION: Indicates correct operating or maintenance procedures in order to prevent damage to
or destruction of the equipment or other property.
WARNING: Calls attention to a potential danger that requires correct procedures or practices in order to
prevent personal injury.
:Attention. Read the instructions.
:Electrical Shock Hazard Warning.
Device: Your Attendant Bluetooth Column Scale
We, Us and Our: Direct Supply Manufacturing, Inc.
You means the user, caregiver or any other individuals who will be using or servicing the product.
Distributor means the reseller or other entity from whom you purchased this product.
Medical Professional: The physician or other healthcare professional who is familiar with the user’s
medical history and current medical condition, and who is responsible for determining if this product is
medically appropriate for the user.
Caregiver: The individual(s) responsible for the care and needs of the user, such as a spouse,
adult family member or home health aide. The caregiver must be available at all times to provide
the user with physical and cognitive assistance and provide supervision as needed.
User: The individual who uses the device.
Serial Number
Date of Purchase
Purchased From
RETAINTHIS INFORMATION FOR FUTURE USE
Introduction

4
Warnings, Proper Disposal &
FCC Compliance Statement
Warnings
Read and follow all directions and warnings before use or assembly. Do not use or assemble if you do
not understand the contents of this manual – contact your distributor for assistance. Damage, injury,
or even death may result from improper use of this product or not following directions and warnings.
This product is intended for use in normal, indoor conditions.This product may not be appropriate for
all individuals.
WARNING: Prior to use of this product, the User’s Medical Professional should be consulted to
ensure this product is appropriate for the User’s specific needs based upon his or her overall medical
condition and limitations.
Proper Disposal
When this device reaches the end of its useful life, it must be properly disposed of. It must not be
disposed of as unsorted municipal waste. Within the European Union, this device should be returned
to the distributor from where it was purchased for proper disposal.This is in accordance with EU
Directive 2002/96/EC. Within North America, the device should be disposed of in accordance with the
local laws regarding the disposal of waste electrical and electronic equipment.
It is everyone’s responsibility to help maintain the environment and to reduce the effects
of hazardous substances contained in electrical and electronic equipment on human
health. Please do your part by making certain that the device is properly disposed of. The
symbol shown to the right indicates that this device must not be disposed of in unsorted
municipal waste programs.
FCC Compliance Statement
This equipment generates, uses, and can radiate radio frequency and if not installed and used in
accordance with the instruction manual, may cause interference to radio communications. It has
been designed within the limits for a Class A computing device pursuant to Subpart J of Part 15 of
FCC rules to provide reasonable protection against such interference when operated in a commercial
environment. Operation of this equipment in a residential area may cause interference in which case
the user will be responsible to take whatever measures necessary to correct the interference.
You may find the booklet “How to Identify and Resolve Radio TV Interference Problems” prepared by
the Federal Communications Commission helpful. It is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Request stock No. 001-000-00315-4.

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1-800-245-9917
Specifications & Features
Specifications
Capacity: 550 lb. x 0.2 lb (250 kg x 0.1 kg)
Weight Units: Pounds or Kilograms (selectable)
Power Requirements: Six (6) “AA” size Alkaline batteries (included) OR an optional 9V
AC/DC wall plug-in adapter
Display: Five digit, seven segment, 1.0" (25 mm) high LCD
Operation Temperature: 50 to 104 ºF (+10 to +40 ºC)
Function Keys: ON/OFF, BMI HEIGHT, ENTER, LOCK/RELEASE, PRINT, ZERO,
UP ARROW and DOWN ARROW
Dimensions: 14.3"W x 19.5"D x 52.0"H
(36.3 cm W x 49.5 cm D x 132.1 cm H)
Weight: 17.7 lb. (7.7 kg)
Height Rod Units: Inch or cm
Height Rod Range: 30 to 84.5" (76 to 214.5 cm)
Features
• Low-profile platform (2.4" / 6.1 cm high)
• Body Mass Index (BMI) calculation
• OneWeigh weighing units locking into pounds or kilograms1
• Manual input height 2' 0.0" to 7' 10.5" by 0.5" (60.0 cm to 240.0 cm by 1 cm)
• Audible beep confirmation (A short beep when a key is pressed, and a long beep for when weight is
stable and locked)
• Selectable Auto Shut-Off feature (up to 9 minutes)
• Auto Weight Lock feature on stable weight
• Power-Up Zero
• USB output function (ASCII protocol)
• Bluetooth Low Energy (BLE)
• Integral wheels
• In-line mechanical height rod
• Optional handrail available
1The weighing units are selected at Scale Initialization (when the scale is powered on for the first time).
Operating frequency: 2402MHz-2480MHz

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Installation
Unpacking
Remove Display with Upper Outside and Inside Column (1) (already assembled), Lower Inside
Column (2), Lower Outside Column (3), Scale Platform (4) and Hardware Pack (6) from shipping
carton. After removing from carton, check for any damage that may have taken place during
shipment. Keep and use the original carton and packing material for return shipment if it should
become necessary. Remove all plastic wrapping, foam fillers and cardboard material from scale
platform, display and other components.You should have the following components:
1 – Display with Upper Outside and Inside Column (pre-assembled)
2 – Lower Inside Column
3 – Lower Outside Column
4 – Scale Platform (with Column Housing Cover)
5 – (4) Carpet Feet
6 – Hardware Pack, containing:
(4) M5 x 15 Machine Screws
(4) Lock Washers
(2) M3 x 12 Screws
1
2 3
4
5
6


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1-800-245-9917
Assembly
Step 1
1. Align Part 2 (lower inside column) with Part 1 (pre-assembled display upper outside display upper
outside display upper outside display upper outside display upper outside display upper outside
and inside column and inside column ).
2. Press the parts together until the locking tab snaps in place.
3. Ensure that the locking tab is locked securely.
Ensure locking tab is
securely locked.
1 2
3

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Installation(cont.)
Step 2
1. Align Part 3 (lower outside column) with assembled Part 1 and 2 (display upper outside and inside
column, and lower inside column).
2. Press the locking tab (on Part 2, lower inside column) inward and then insert into Part 3 (lower
outside column).
3. Slide the cable connector through Part 3 (lower outside column).
4. Press Part 3 and Part (1 and 2) together until the locking tab snaps in place.
5. Ensure that the locking tab is locked securely.
6. Install (2) M3 x 12 machine screws (one in each side of Part 3) to secure Part 1 and 2 together
with Part 3.
1
2
3
5
6
4
Press locking tab inward to
insert Part 2 into Part 3.
Slide the cable connector
through Part 3.
Ensure locking tab is
securely locked.
Install (1) M3 x 12 screw on
each side of Part 3.

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1-800-245-9917
Step 3
1. Plug the cable connector into the RJ jack located on the Part 4 (scale platform).
2. Align the display and assembled column with Part 4 (scale platform) and insert the column into
opening of the scale platform.
CAUTION! To avoid pinching or cutting the cable, make sure the cable is not between the base
and column when inserting the column into the base.
3. While holding the column in place, carefully lay the scale down with the column horizontal to floor.
4. Attach the column to the scale platform by inserting the (4) M5 x 15 machine screws and lock
washers through the holes in the scale platform into the threaded holes of the column.Tighten
the screws to secure the column to the scale platform.
The scale should be placed on a flat, level hard-surfaced floor or low-cut, unpadded carpet, away from
any rapidly moving air source (heating and cooling vents).

2



3
4
1
CAUTION! Make sure
cable is not between base
and column.

Scale Assembly, Step 3

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Installing the Carpet Feet
If you are using your scale on a carpet, it is recommended to use the included carpet feet. To install the
carpet feet, perform the following:
1. Remove the four (4) carpet feet from the packaging.
2. Align the prongs of one carpet foot with the holes in one of the scale’s existing feet.
3. Insert the carpet foot prongs into the holes, making sure the prongs align straight up and down with
the holes of the scale foot.
4. Being careful not to twist the carpet foot, with even pressure, gently push straight down on the
carpet foot to seat it into the scale foot.
5. Repeat steps 2 through 4 for the remaining three scale feet.
Installation(cont.)


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Optional Handrail Installation

Unpacking
Remove the Handrail and Hardware Pack
from the shipping carton, and then remove
all plastic wrapping. Check for any damage
that may have taken place during shipment.
Keep and use the original carton and
packing material for return shipment if it
should become necessary. The purchaser
is responsible for filing all claims for any
damages or loss incurred during transit.
You should have the following components:
(1) Handrail
(1) Hardware Pack, containing:
(8) M5 x 25 Machine Screws
(8) M5 Nuts
Installation
1. Referring to Figure No. 1, remove the handrail covers, (one on each side of the column) from the
scale platform.
Figure No. 1
(Handrail Installation, Step 1)

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
2. Referring to Figure No. 2, position the handrail over the display and column, and then carefully lay
the scale down with the column horizontal to the floor.
3. Place the handrail against the scale platform, aligning the holes in the handrail with the holes in
the scale platform.
4. Referring to Figure No. 3, insert the (8) M5 x 25 machine screws through the holes in the handrail
and scale platform and secure with the M5 nuts.
5. Tighten the (8) screws and nuts to secure the handrail to the scale platform.
Figure No. 3
(Handrail Installation,
Steps 4 and 5)
Figure No. 2
(Handrail Installation, Steps 2 and 3)
6. Periodically re-check the screws securing the handrail to the
scale platform for tightness.

Figure No. 4
(View of handrail installed on
scale platform)
Optional Handrail Installation(cont.)

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To operate the Attendant®Bluetooth Column Scale with batteries, you must first install the included
six (6) “AA” size alkaline batteries. Batteries are contained in a battery holder inside the display.
Access is via a removable cover on the back of the display.
Installation/Replacement
To install or remove the batteries, the following steps should be followed:
1. Standing behind the scale, locate the battery cover on the back of the display.
USB
Port
Cover
Push in
here and
slide left
Battery
Cover
2. To install or replace the batteries, first remove the battery cover by pushing in on the arrow and
sliding the cover approximately ¾" (20mm) to the left and then lifting it away from the display.
3. If installing new batteries, proceed to step 4. If replacing the batteries, remove all six (6) batteries
from the battery holder, then proceed to step 4.
4. Install the six (6) new “AA” size batteries in the
battery holder, noting the polarity markings
located in the battery holder.
5. Replace the battery cover on the back of the display approximately ¾" (20 mm) from the right side
of the display and then slide it to the right until locks in place (it will click when locked in place).
6. The display should turn on, show all digits and the software version for a few seconds, followed
by a small omoving across the display and then show 0.0 on the display.
7. The scale is now ready for operation.
NOTE: If the display did not turn on, remove the battery cover and check for one or more improperly
positioned batteries.
Low Battery
When the batteries are near the point they need to be replaced, LobAt will be shown on the display.
If the battery voltage drops too low for accurate weighing, the scale will shut off and you will be
unable to turn it back on. When the LobAt message is displayed, the operator should replace the
batteries or remove the batteries and plug in the 9V AC/DC adapter.
Automatic Shutoff
The Automatic Shutoff feature will turn the scale off after a period of inactivity (no motion or weight
on scale) to prolong battery life.The period of inactivity for the automatic shutoff is selected during
the setup process of the scale and can be set for up to nine (9) minutes.To turn the scale back on,
you simply press the “ ” key.
Battery Operation

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To power the scale using the optional 9V AC/DC wall plug-in adapter, connect the plug from the
adapter into the power jack on the back of the scale base and then plug the power adapter into the
proper electrical outlet. On models requiring 220V AC, it is the customer’s responsibility to obtain the
correct power adapter plug. The scale is now ready for operation.
Optional AC Power Adapter
Optional PD-AC
(Medical device 9V AC/DC
Adapter, includes USA Plug)
9V DC
Power Jack


16
Operation
ON/OFF
With the scale off, pressing this key will apply power
to the scale and turn on the display. If the scale is on,
pressing this key will turn the scale off.
PRINT
This key is used to send the weight and associated
data to the serial port.
ENTER
This key serves two purposes. First, when reviewing
setup parameters, pressing the “ ” key will accept
the current displayed setting of the parameter.
Second, the “ ” key is used to signal completion
of the entry of data (in both setup and operation) and
causes the scale to process the data entered.
ZERO
This key is used to reset the display to zero. Note that
if the “zero” key is pressed with weight on the scale
platform, the display will tare the weight and change
to 0.0. When the weight is removed, the display will
show a negative weight value and then change to
0.0.
LOCK/RELEASE
This key is used to lock and unlock the display.
Pressing this key will cause the display to lock onto
the weight and remain displayed after the user steps
off the scale. Pressing the key again will unlock the
display and return it to zero.
NOTE: The scale will not respond to pressing the
“” key unless the weight is stable and the STA
annunciator is turned on.
Keypad Functions
 WARNING: DO NOT operate the keypad with pointed objects (pencils, pens, etc.). Damage to
keypad resulting from this practice is NOT covered under warranty.
BMI
The BMI key is used to input the user’s height
and then to perform the Body Mass Index (BMI)
calculation. Note that the scale will not respond to
pressing the key unless the weight is stable. When
using the height rod (or no height rod), pressing the
key once allows the operator to enter the height
of the user using the or keys to increment or
decrement to the correct height. After entering the
user’s height, pressing it again will display the Body
Mass Index (BMI) calculation. Pressing it a third time,
will return the display to the user’s weight.
NOTE: While the user is still standing on the scale,
pressing the “ ” key will toggle between BMI and
weight display. Also, note that once the user steps
off the scale, the display automatically returns to the
weight only mode.
UP ARROW
This key is used when performing the Body Mass
Index (BMI) calculation to increase the height value
When using the Mother/Baby Weighing feature, this
key is used to determine the weight of infants and
toddlers held by an adult.This feature allows the adult
to be weighed first, and then the adult and infant/
child weighed with only the weight of the infant/child
displayed..
DOWN ARROW
This key is used when performing the Body Mass
Index (BMI) calculation to decrease the height value.
NOTE: During setup and calibration, the arrow keys
are used to select setup and calibration values.




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Annunciators
The annunciators are turned on to indicate that the scale display is in the mode corresponding to the
annunciator label or that the status indicated by the label is active.
ZERO
This annunciator is turned on to indicate the
weight displayed is within +/- 1/4 division of the
center of zero.
LOCK
This annunciator is turned on to show that the
scale is locked onto the displayed weight.
STA
This annunciator is turned on when the weight
on the scale is stable.
HOLD
This annunciator is turned on to show that the
weight display is locked with the last stable
weight reading.
lb.
This annunciator is turned on to indicate the
displayed weight is in pounds.
kg
This annunciator is turned on to indicate the
displayed weight is in kilograms.
cm
This annunciator is turned on when the displayed
height measurement is in centimeters.
‘ “
These annunciators are turned on when the
displayed height measurement is in feet and
inches.
HEIGHT
This annunciator is turned on when the scale is in
the height measurement mode.
WEIGHT
This annunciator is turned on when the scale is in
the weight only mode.
BMI (Body Mass Index)
This annunciator is turned on when displaying
the calculated Body Mass Index.

This annunciator is turned on when the scale is in
the Mother/Baby Weighing mode.
This annunciator is turned on when the scale
is connected to the app via BLE. Note that
when the scale is looking for a connection, this
annunciator will be blinking.

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Operation(cont.)
WARNING: ALWAYS assist the user when stepping on and off the scale platform to ensure they
do not fall. NEVER leave a user unattended while they are on the scale platform. Failure to maintain
control of the user at all times can result in serious injury to you and/or the user.
Weighing Mode
1. Press the “ ” key.The scale will turn on and then display the software version for a few seconds.
2. Next, a small ois shown and moves across the display until a stable zero is established.
3. After establishing zero, the scale will show 0.0 on display. Note that if the scale cannot establish
zero, the display will show Err0 for a few seconds and turn the scale off.
4. Assist user onto scale.
5. When the weight is stable, the weight reading will flash one time, a long beep will sound, the
reading will automatically lock and the LOCK annunciator will turn on. Note that the lock will be
released once the user steps off the scale.
NOTE: If the weight increases or decreases more than 2 kg while the weight reading is locked,
the locked weight will automatically be released, and the new weight will be locked when it’s
stable.
6. Press the “ ” key to hold the current weight reading. It will remain on the display after the user
steps off the scale. Press the “ ” key again to release the current weight reading.
(Released) (Hold)
7. Assist user off scale.
8. To turn scale off, press the “ ” key.
If the Automatic Shutdown feature has been enabled, the scale will turn off after a predefined
time of inactivity (no motion or weight on scale).

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Height and/or BMI Measure Mode
(using Height Rod or no Height Rod)
1. Assist user onto scale.
2. The display will show the user’s weight.
3. Read and record weight displayed.
4. Press the “ ” key to enter the Height mode.
5. Scale display show 5’00.0” if units is pounds or 160.0cm if units is kilograms.
6. Press the or keys to increment or decrement to correct height.
7. Press the “ ” key.The display will change to show the BMI (Body Mass Index).
8. Read and record user’s BMI.
9. Press the “ ” key once more and the scale returns to user’s weight.
NOTE: While the user is still standing on the scale, pressing the “ ” key will toggle between BMI
and weight display.
10. Assist user off scale
11. Once user steps off scale, display automatically returns to weight only mode.
12. To turn scale off, press the “ ” key.
If the Automatic Shutdown feature has been enable, the scale will turn off after a predefined time
of inactivity (no motion or weight on scale).
Optional BMI Mode
1. Press the “ ” key.
2. The scale will show 0.0 on display.
3. Press the “ ” key.The display will go blank and the BMI annunciator will turn on.
4. Assist user onto scale.The user’s weight will be displayed.
5. When weight is stable and locked, the scale automatically changes to the Height mode.
6. Scale display will show 5’00.0” if units is pounds or 160.0 cm if units is kilograms.
7. Press the or keys to increment or decrement to correct height.
8. Press the “ ” key.The display will change to show the BMI (Body Mass Index).
9. Read and record user’s BMI.
10. Press the “ ” key once more and the scale returns to user’s weight.
NOTE: While the user is still standing on the scale, pressing the “ ” key will toggle between BMI
and weight display.
11. Assist user off scale
12. Once user steps off scale, display automatically returns to weight only mode.
13. To turn scale off, press the “ ” key.
If the Automatic Shutdown feature has been enabled, the scale will turn off after a predefined
time of inactivity (no motion or weight on scale).

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Height Rod Operation
1. Lift headpiece on height rod to horizontal position.
2. Referring to the illustration to the right, lift headpiece and
raise it well above estimated height of user’s head.
3. Assist user onto scale.
4. Carefully lower inner height rod (press down against height
rod display cover while keeping headpiece horizontal) until
headpiece rests on top of user’s head.
5. If user is shorter than 47" (120 cm), push height rod display
cover down flush with display and then push headpiece
down until it rests on top of user’s head.
6. Read height of user as follows:
If user is shorter than 47" (120 cm), the correct height is
read at the red edge on the bottom of the headpiece.
If user is 47" (120 cm) or taller, the correct height is read at
the red edge on the outer column.
Read height at red edge
on bottom of headpiece if
shorter than 47" (120 cm).
If taller than 47" (120 cm),
read height at red edge on
outer column.
7. Referring to the illustration above, lift headpiece (while keeping it horizontal) and raise it above
user’s head.
8. Assist user off scale.
9. Lower headpiece back to vertical position and return height rod to the “stored” position
(headpiece should be vertical against outer column and height rod display cover should be flush
with the display).
Operation(cont.)