
5. Q&A
The Power LED indicator is not ON.
1. Check if the Power adapter is plugged properly into ACsocket.
2. Check power adapter is connected to Unilink 200 properly.
Note: Use only provided Power Adaptor comes with packaging
along with the device
Web Based Utility (WebGUI) cannot be accessed
1. Ensure that the Unilink 200 is powered on.
2. Ensure that your wireless client is connected and acquired the
IP address from Unilink 200 over Wired or wireless connection.
3. Check with another web browser or try reset the browser cache
Memory.
4.Try Reboot or factory reset the device.
Device cannot access the network
1. Ensure your USIM card is valid and active.
2. Check 5G LED, it should be On. In case, if it is off then login to
WebGUI and check the Network details available on homepage.
3. Network status should be showing Connected. If it is showing
disconnected or connecting, Kindly check network parameters
RSRP, SINR values. SINR value (dB) should be Positive.
RSRP value must be greater than -115dBm. Preferred value
should be around -90 dBm.
4. Try Reboot or factory reset the device.
5. If your laptop or mobile fails to connect CPE via WIFI several times,
you can try:
a) Forget your WIFI password, re-enter the password and try to
connect again.
or
b) Restart your laptop or mobile and try to connect again.