Divus Touchzone Series User manual

DIVUS TOUCHZONE . 1
Version 4.8

DIVUS TOUCHZONE . 2
GENERAL INFORMATION
DIVUS GmbH
Pillhof 51
I-39057 Eppan (BZ)
Operating instructions, manuals and software are protected by copyright. All rights are reserved. Copying, multiplication,
translation and conversion, either partially or as a whole, is not permitted. You are allowed to make a single copy for backup
purposes.
We reserve the right to make changes to the manual without prior notification.
We assume no responsibility for any errors or omissions that may appear in this document.
We do not assume liability for the flawlessness and correctness of the programs and data contained on the delivered discs.
You are always welcome to inform us of errors or make suggestions for improving the program.
The present agreement also applies to special appendices to the manual.
This manual can contain terms and descriptions, which improper use by third can harm the copyrights of the author.
Please read the manual before beginning and keep the manual for later use.
The manual has been conceived and written for users who are experienced in the use of PCs and automation technology.
Our General Terms and Conditions apply, which can be downloaded here:
https://www.divus.eu/en/general-conditions

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This version of the manual is based on the following version(s):
-TOUCHZONE image R4.8
-DIVUS LAUNCHER 2 v. 1.0.1 rev. 59
-DIVUS VIDEOPHONE 4 v. 4.2.3 rev. 134
-DIVUS OPTIMA v. 1.1.1 rev. 88
-DIVUS KIBRO v. 1.4 rev. 1423
-DIVUS MÜLLPLANER v. 1.0 rev. 9
-DIVUS IP CAM VIEWER v. 1.1 rev. 21
-DIVUS HEARTBEAT v. 1.0 rev. 6
-DIVUS SCREENCLEANER v. 1.0.1 rev. 9

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CONVENTIONS
The terms “DIVUS TOUCHZONE” and “DIVUS TZ” or simply “TZ” all point out the same product.
[KEYS]
Keys that are to be pressed by the user are given in square brackets, e.g. [CTRL] or [DEL]
COURIER
On-screen messages are given in the Courier font, e.g. C:\>
COURIER BOLD
Keyboard input to be made by the user are given in Courier bold, e.g. C:\>DIR).
„…“
Names of buttons to be pressed, menus or other onscreen elements and product names are given within
double quotes. (e.g. “Configuration”).
PICTOGRAMS
In this manual the following symbolic are used to indicate particular text blocs.
Caution!
A dangerous situation may arise that may cause damage to material.
Hint
Hints and additional notes
New
New features

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SAFETY INSTRUCTIONS
The present operating instructions contain those safety instructions that are required to safely operate the machine.
All persons working with the machine must heed the present operating instructions, especially the safety instructions.
In addition, all local stipulations governing the prevention of accidents must be heeded.
Only trained and authorized personnel may INSTALL AND OPERATE the machine.
PROPER APPLICATION: The machine has been designed for application inside the building automation and must not be used
to control security functions.
The machine has been built using state-of-the-art technology and all applicable safety regulations. However, damage or neg-
ative effects to the machine or other material cannot be excluded if the machine is operated.
The machine meets the requirements of the EMC guidelines and of the harmonized European standards. Modifications to
the machine hardware may affect the system’s EMC compatibility.
Without special protection measures, the machine must not be used in EX areas and in plants that require special monitor-
ing.
Danger of explosion. Do not expose the buffer batteries to heat. Serious injury may be the result.
The operating voltage of the machine must be within the specified range! The product label provides the required infor-
mation.
The device is designed to be mounted at most 2m above the ground.

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STANDARDS
The DIVUS TOUCHZONE meets the following guidelines and standards:
Low Voltage Directive 2014/35/EU (ex 73/23/CEE –93/68/CEE –06/95/CE)
Standard to which conformity is declared:
EN 50491-3:2009, EN 60950-1:2006+A11:2009+A1:2010+A12:2011 Safety
EMC Directive 2014/30/EU (ex 89/336/CEE –92/31/CEE –93/68/CEE –04/108/CE)
Standard(s) to which conformity is declared:
EN 50491-5-1:2010, EN 50491-5-2:2010 Conducted & Radiated Emissions
RoHS2 Directive 2011/65/EU (ex 02/95/EC)
Standard(s) to which conformity is declared:
EN 50581:2012 Restriction of hazardous substances
The installation and wiring instructions contained in this documentation must be heeded. Conformity is indicated by the
attached CE label.
The EC conformity statements can be obtained from:
DIVUS GmbH
Pillhof 51
I-39057 Eppan (BZ)
Regarding Directive 2012/19/EU (ex 2002/96/EC) waste electrical and electronic equipment
has to be collected separately and is not allowed to dispose as unsorted municipal waste.

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INDEX
1PRODUCT DESCRIPTION ___________________________________________________________________________ 9
1.1 FRONT VIEW _________________________________________________________________________________ 9
1.2 FRONT CONNECTIONS ________________________________________________________________________ 10
1.2.1 SENSORS ______________________________________________________________________________ 11
1.3 REAR CONNECTIONS__________________________________________________________________________ 12
1.3.1 DIO (DIGITAL INPUT/OUTPUT) _____________________________________________________________ 13
1.3.2 DC IN _________________________________________________________________________________ 15
1.4 PRODUCT CONTENTS _________________________________________________________________________ 16
2COMMISSIONING _______________________________________________________________________________ 17
2.1 GROUNDING ________________________________________________________________________________ 17
2.2 COMMISSIONING ____________________________________________________________________________ 17
2.3 INSTALLATION _______________________________________________________________________________ 18
2.3.1 INSTALLING WALL MOUNT BOX ____________________________________________________________ 18
2.3.2 INSTALLING TZ__________________________________________________________________________ 18
3OPERATING SYSTEM _____________________________________________________________________________ 19
3.1 FEATURES __________________________________________________________________________________ 21
3.2 HARDWARE INTERFACES ______________________________________________________________________ 21
3.3 GOOGLE PLAY STORE _________________________________________________________________________ 22
4DIVUS APPS ____________________________________________________________________________________ 24
4.1 DIVUS LAUNCHER 2___________________________________________________________________________ 24
4.2 DIVUS VIDEOPHONE 4_________________________________________________________________________ 25
4.3 DIVUS OPTIMA ______________________________________________________________________________ 26
4.4 DIVUS KIBRO ________________________________________________________________________________ 27
4.5 DIVUS MÜLLPLANER __________________________________________________________________________ 28
4.6 DIVUS IP CAM VIEWER ________________________________________________________________________ 29

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4.7 DIVUS HEARTBEAT ___________________________________________________________________________ 30
4.8 DIVUS SCREENCLEANER _______________________________________________________________________ 31
4.9 TEAMVIEWER QUICKSUPPORT __________________________________________________________________ 32
4.10 SYSTEM UPDATE __________________________________________________________________________ 33
5TECHNICAL DATA _______________________________________________________________________________ 34
5.1 MECHANICAL DATA___________________________________________________________________________ 34
5.2 DIVUS TOUCHZONE DATA OVERVIEW ____________________________________________________________ 35
5.3 DIVUS TOUCHZONE WALL MOUNT BOX __________________________________________________________ 36
5.4 MAINTENANCE AND UPKEEP ___________________________________________________________________ 41
6APPENDIX _____________________________________________________________________________________ 42
6.1 RECYCLING INFORMATION _____________________________________________________________________ 42

DIVUS TOUCHZONE . 9
1Product description
DIVUS TOUCHZONE is a high-quality glass multi-touch panel for building automation, ideal for both residential and commercial
applications. It can be used for a wide range of applications, including but not limited to:
-Home automation system
-Security and surveillance
-Interior intercom station
-Audio/video control panel
-Internet navigation
DIVUS TOUCHZONE is the elegant product innovation made in Italy.
1.1 FRONT VIEW
In foreground: TZ07 in portrait –in background: TZ15 in landscape.

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DIVUS TOUCHZONE is available in various sizes and colors, as a comparison from left to right: TZ07 portrait, TZ10 landscape,
TZ15 landscape and TZ19 landscape
1.2 FRONT CONNECTIONS
During normal operation the physical HOME button in the center of the design frame is the only visible interface, however
there are additional connections hidden below the frame.

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1) Proximity/brightness sensor
2) Microphone
3) Micro SDHC card slot
4) POWER button
5) RGB led
6) HOME button
7) Speaker
The present connections may vary depending on your model!
Proximity/brightness sensor is not present on all devices!
1.2.1 SENSORS
The proximity and brightness sensors are on the front of the device below the frame. Before using theses sensors make sure
that the frame is correctly installed. The brown sensor dots need to be aligned with the left side slit of the frame. The below
picture shows a correctly mounted frame and highlights the brows sensors dots.
Proximity/brightness sensor is not present on all devices! For additional information contact our technical support or internal
sales.

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1.3 REAR CONNECTIONS
DIVUS TOUCHZONE offers additional connections on the rear of the device, as can be seen in the following image:
Only TZ07, TZ10 and TZ15 support PoE+. TZ19 must be powered with DC in.
Though TZ07, TZ10 and TZ15 support hybrid power supply by PoE+ and DC in at the same time, only one power input should
be used at a time.
Rear Connections:
-DC in
(12-36 VDC)
-LAN –PoE+ Cat5e/Cat6
UTP cable max. 100m IEEE
802.3at
-Digital input/output
-USB1
-USB2
-USB OTG

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1.3.1 DIO (DIGITAL INPUT/OUTPUT)
DIVUS TOUCHZONE is equipped with both digitial inputs and outputs, in order to intereact and control with other systems.
The DIO pin assignment is as follows:
Pin no.
Signal
CN15
1
GND
2
DI4
2
DI3
4
DI2
5
DI1
6
DO4
7
DO3
8
DO2
9
DO1
10
+5V

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The digital output is of type open-collector with 5V power supply and max 0.13A output, which allows to directly connect
corresponding relays.

DIVUS TOUCHZONE . 15
Volrage output HIGH (on)
0 V
Voltage input HIGH (on)
0 V
Voltage output LOW (off)
5 V
Voltage input LOW (off)
5 V
Output current (open-
collector)
max. 0.13A
1.3.2 DC IN
DC IN of the device is as follow:
Pin no.
Signal
CN19
1
Vin +
2
Vin -

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1.4 PRODUCT CONTENTS
Hardware:
-DIVUS TOUCHZONE
-Fixing set to be used with a wall mount kit
-Retention screws
-Aluminum front cover
Software:
-Pre-Installed, fully functional operating system
Documentation:
-Quick Start Guide
-Version overview
Available for download:
-Technical manual
-Warranty conditions

DIVUS TOUCHZONE . 17
2Commissioning
2.1 GROUNDING
The following must be heeded to ensure that all electrical interference is safely absorbed:
-Connect the metallic wall mount kit with a central grounding point using the shortest possible distance.
-Make sure that the connection between the unit and the grounding point has the lowest possible impedance.
-All data cables connected to the unit must be shielded.
-The shields must be grounded at both ends. A low-impedance connection must be established between the linked
units. High compensation currents over the cable shields caused by potential differences must be excluded.
-Use a green-yellow cable with a minimum cross section of 2,5mm² for ground connection.
2.2 COMMISSIONING
The power supply of the TOUCHZONE is provided either through “Power over Ethernet (PoE)” - IEEE 802.3at - (TZ07, TZ10 and
TZ15) or through the DC input on DC in plug (TZ07, TZ10, TZ15 and TZ19). Using DC input, the used power supply needs to
provide safety extra-low voltage (SELV) and has to be compliant to EN60950-1 par.2.5 and EN61558-2-6 or equivalent. The
TZ07 and TZ10 versions must be powered through a supply providing max. 15 VA under normal operating conditions.
For all versions you must have the means for disconnection incorporated in the fixed wiring. Have the appliance connected to
the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening. If
using PoE+, ensure that your switch, injector or power adapter is fully PoE+ compliant.
Power consumption of the device is defined in the technical documents.
Pull out the power plug before opening the unit. Check all cable connections before commissioning the system. Make sure
that all voltages and signals meet the specifications.
Only TZ07, TZ10 and TZ15 support PoE+. TZ19 must be powered through DC in.
Though TZ07, TZ10 and TZ15 support hybrid power supply by both PoE+ and DC in at the same time, only one power input
should be used at a time.
DIVUS offers a warranty of 24 months after shipment (valid from the date of delivery) if not stated otherwise for the DIVUS
TOUCHZONE. The warranty is only valid if all transportation takes place with the original package of the product, including all
shock absorbing elements.
Every repair shipment has to be approved by the technical support. Contact us under [e-mail]. On that occasion
you also get all necessary information, as well as the accompanying letter "repair request".

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The original packaging has to be used for all transportations, including the one back to the distributor or manufacturer in case
of repair. Otherwise DIVUS can’t give any guarantee for the product. Any damage occurring to the product if incorrectly packed
will be charged to the client. Furthermore in such a case DIVUS will charge an additional fee for packing.
For repair processes the “repair request” document has to be compiled and returned with the product to allow us to guarantee
an efficient service and a two week repair time.
For technical reasons only complete products can be returned for repair.
2.3 INSTALLATION
2.3.1 INSTALLING WALL MOUNT BOX
The wall mount box may be installed in a cut out in the wall, in a wooden structure thick at least 1.5 cm or in a drywall
construction. The cut out has to respect the sizes specified in the technical data and has to be at least 8 cm deep.
In the wall cut out, the box can be built in or it can be screwed on in a piece of furniture. It is important that the fore edge of
the wall mount kit is flat and horizontally to the surface of the wall or the piece of furniture.
The wall mount kit offers cable access on all four sides.
2.3.2 INSTALLING TZ
Switch off the system/plant supply voltage. Connect the power and controlling cables. After connecting the magnet to the
back of the mount box, the TZ is put into the wall mount box and is fixed with the screws included in the packing. Now you
can install your design frame with slight, even pressure.
Unauthorized changes or modifications to the TZ configuration may result in permanent damage to the system or its
functionality. Only authorized trained personnel are allowed to make any modifications.
If you need to remove the design frame, extract it from the mounting horizontally. One-sided traction or slanted installing
may damage the frame.
In order to be able to dissipate the heat produced by the equipment, it must be guaranteed that the temperature within the
mounting box does not exceed 45°C. Under normal conditions this is given with an ambient temperature of up to 30°C. If
these values are exceeded, additional cooling has to be provided.
The equipment must be installed vertically, i.e. the front plate must be in an angle of 90° to the base plate. Installation has
to comply to HD 60364-4-41 or other national prescriptions.

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3Operating System
DIVUS TOUCHZONE is delivered with Android operating system version 6.0.1 (M). This operating system is used on a wide
variety of smartphone and tablets and offers many capabilities and possibilities through its open source core and all the
manufacturer-specific applications. General information about the Android operating system can be found under
www.android.com.
Besides the standard applications which are by default part of the operating system (e.g. gallery, music, player, etc.), the
following proprietary applications are installed by DIVUS:
-DIVUS LAUNCHER 2
-DIVUS OPTIMA
-DIVUS VIDEOPHONE 4
-DIVUS KIBRO
-DIVUS MÜLLPLANER
-DIVUS IP CAM VIEWER
-DIVUS HEARTBEAT
-DIVUS SCREENCLEANER
-System-Update
-TEAMVIEWER QuickSupport
More details about the single applications can be found in the corresponding manuals.
As in the previous version, also the new TZ series offers a navigation bar at the bottom of the display, which should simplify
the navigation on the device. Besides the HOME button, this navigation bar contains additional soft keys required for the
navigation within the Android systemas can be seen in the below screenshot:

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The 7 keys within the navigation bar from left to right are:
-POWER
-VOLUME DOWN
-BACK
-HOME
-RECENTS
-VOLUME UP
-MENU
The POWER key opens up the power menu, which allows to safely turn off or reboot the TZ.
Always use this menu in order to shutdown the DIVUS TOUCHZONE! An abrupt removal of the power supply can interrupt
running processes and cause the malfunction of different apps.
The VOLUME DOWN key lowers the volume of the DIVUS TZ and shows the current volume through a corresponding slider
element, which also offers additional audio controls.
The BACK key (depending on the shown app) permits to return to the previously shown page or to close the currently opened
app.
The HOME key has the same functionality as the hardware HOME button and brings you back to the main window of DIVUS
LAUNCHER. The previously active app is brought to the background and continues running (the HOME button/key does NOT
terminate running apps).
The RECENTS key shows the recently opened apps, which allows a quick switching between different applications and –
through swipe gesture –also gives the possibility to close apps.
The VOLUME UP key increases the volume of the DIVUS TZ and –like the VOLUME DOWN key –shows the current volume
through a corresponding slider element, which also offers additional audio controls.
The MENU key functionality depends on the currently shown app and –if available –shows additional menu and configuration
options. The following screenshot shows an example of such a menu: